It's wonderful to hear you found everything so seamless, from a swift check-in through to a comfortable and restful stay. We're grateful for your kind words about the team. On the connection speed, faster WiFi is available through an ALL login, which may be worth using on a future visit. We do hope Edinburgh Park will welcome you back before long. :) Warm regards, Irmantas

Dear Goncalo S., Thank you for your positive feedback. We are pleased to know that your experience met your expectations. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Mila ibis budget Edinburgh Park

What a generous note to receive, the team will be very pleased to hear their care was noticed! Parking with us is £5 a night, which remains competitive for the airport area and is rather kinder than most of what surrounds the terminal. Our food offer is the ibis budget standard, so pizzas, paninis and snacks rather than a full menu, and the bar is there for something in the evening. It would be a pleasure to welcome you and your family back. :) Irmantas

Dear Nisa, Thank you for your feedback regarding your recent stay. We acknowledge your concerns about the cleanliness of your room and the availability of linens and towels. Your comments are invaluable to us as we strive to improve our service. Goodbye and best regards, Rosa ibis budget Edinburgh Park

Dear Adauto, Thank you for your feedback. We appreciate your positive remarks about your stay. While our location is slightly outside the city center, we strive to offer a comfortable experience for our guests. We hope to welcome you again in the future. Goodbye, Rosa ibis budget Edinburgh Park

Dear Paulo R. M., Thank you for your feedback regarding your recent stay. We appreciate your comments about our convenient location. However, I regret to hear that the information provided did not meet your expectations. Your insights are valuable as we strive to enhance our guest experience. Regards, Mila ibis budget Edinburgh Park

Thank you for taking the time to share your feedback. We're glad the location worked well for you and that the hotel felt practical and easy to use during your stay! Your point about the room layout is noted, we understand that the positioning of the washbasin inside the room rather than within the bathroom area isn't to everyone's preference, and we appreciate you framing it so constructively. This is part of the ibis Budget room design, though we do take guest feedback like yours seriously as it helps inform how the brand evolves. On breakfast, we're sorry it didn't quite match your experience at other ibis properties. We'll pass your comments on to the team, as maintaining a consistent standard across stays is something we care about! We hope to welcome you back, and thank you again for the honest review! Warmest regards, Irmantas

Thank you for taking the time to share your experience! We’re really pleased the location suited your plans and that you found the beds comfortable. As an ibis budget hotel, we follow the brand’s simple and practical concept, with compact rooms and a continental breakfast designed especially for early departures. It’s great to hear the early start time was helpful for you! We also truly appreciate your suggestions regarding breakfast variety and the coffee options. Guest feedback like this helps us review what we can improve within the brand standards. Warmest regards, Irmantas

Thank you for your kind feedback. We truly appreciate you choosing to stay with us and hope to welcome you back again soon! Best wishes, Irmantas

Dear Heloise, Thank you so much for taking the time to share your feedback about your stay with us at ibis budget Edinburgh. We’re truly grateful for your kind words about our staff, especially the night receptionists, and it warms our hearts to hear that their friendliness and helpfulness left a positive impression. Your compliments mean the world to our team! We’re so sorry to hear about the challenges you faced during your stay, and we deeply regret that we fell short of your expectations. It’s concerning to learn that the room had no heating, and we’ll immediately look into this to ensure our heating systems are fully functional moving forward. We want to address a specific concern: our AC units are designed to both cool and heat the air, and if any issues arise, we’re more than happy to reset the units for you to restore comfort. We apologize for the condition of the bed linen; cleanliness is a top priority for us, and we’ll be reviewing our housekeeping procedures to prevent this from happening again. Regarding the breakfast, we’re sorry to hear it didn’t meet your expectations. At ibis budget, our standard continental breakfast is priced at £8.50, which we strive to offer as a great value with a selection of fresh items to start your day. That said, we completely understand your disappointment if it felt limited, and we’ll pass your feedback to our team to explore ways to enhance the variety and quality of our offerings. We also want to note that your stay coincided with a rugby game in Edinburgh, which may have impacted the overall experience due to higher demand in the area. However, this doesn’t excuse the issues you encountered, and we’re committed to making things right. We’d love the chance to welcome you back for a much better experience, perhaps with a special offer on your next stay, including breakfast on us, to show our appreciation for your understanding. Please don’t hesitate to reach out to us so we can personally ensure your next visit exceeds your expectations. Thank you again for your feedback, it helps us grow, and we’re truly looking forward to hosting you again! Warmest regards, Irmantas, Team Lead, ibis budget Edinburgh Park