Dear Tais M. S., Thank you for taking the time to provide feedback regarding your recent stay with us. As a member of our loyalty programme, ALL, your feedback holds a special value to us, and we appreciate your willingness to complete the survey. We're delighted that you've chosen us from the various choices in Edinburgh, and it brings us joy to know that you enjoyed your stay with us. Your positive feedback matters, as we consistently strive to deliver outstanding hospitality and craft unforgettable guest experiences. If it’s not too much trouble, would you mind sharing your review on TripAdvisor or Google? That would only take two minutes and I can assure you, our whole team, including myself, would really appreciate it. TripAdvisor and Google helps us to gain visibility and spread the word about our lovely hotel. Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ Other than that, we hope to have the pleasure of welcoming you back again in the near future! Sincerely, Alexandru Sfarlea Assistant Front Office Manager | Novotel Edinburgh Park Hotel

Dear Amaral, thank you for your stay and feedback. We would like to kindly ask you to re-post it with a 5-star review on our Tripadvisor page, and let others know about your visit. It is really important to the team nowadays. Thank you so much in advance, Hotel Team https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html

Querida Hosana, Obrigada pela sua mensagem adorável e por dedicar um tempo para compartilhar seu feedback gentil conosco. Ficamos extremamente felizes com o seu feedback, pois podemos ver em sua avaliação que você realmente aproveitou o tempo que passou aqui. Esperamos que, no futuro, você volte a este hotel para outra estadia. Obrigado. Atenciosamente, Daniela Gerente de Recepção

Dear Dulce, Thank you for taking the time to share this wonderful feedback regarding your most recent stay at Novotel Edinburgh Park - we are over the moon with your comments, and we hope to see you again in the future. Sincerely Daniela Front Office Manager

Querida Sara, Obrigada por dedicar seu tempo para compartilhar seu feedback conosco sobre sua recente estadia no Novotel Edinburgh Park. Estamos felizes em saber que você aproveitou seu tempo conosco e que tanto o check-in quanto o check-out foram memoráveis devido aos recepcionistas simpáticos que a receberam! Tanto Mary quanto Marco ficam felizes em saber que você se lembra deles. Por favor, considere deixar uma avaliação cinco estrelas para nós no TripAdvisor clicando em: https://www.tripadvisor.com/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Se você mencionar tanto Mary quanto Marco nessa avaliação, sei que eles ficarão muito felizes. Esperamos vê-la de volta em breve, Atenciosamente, Daniela Gerente de Recepção

Dear Fatima, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to Welcome you back again on your next trip to Edinburgh. Warm Regards, NEP team

Thank you very much for taking the time to complete this survey, and for your kind feedback regarding our hotel. We hope to see you again in the future.  Sincerely,  NEP team

Dear Andre R. Z., Thank you for taking the time to provide feedback regarding your recent stay with us. As a member of our loyalty programme, ALL, your feedback holds a special value to us, and we appreciate your willingness to complete the survey. We're delighted that you've chosen us from the various choices in Edinburgh, and it brings us joy to know that you enjoyed your stay with us. Your positive feedback matters, as we consistently strive to deliver outstanding hospitality and craft unforgettable guest experiences. If it’s not too much trouble, would you mind sharing your review on TripAdvisor or Google? That would only take two minutes and I can assure you, our whole team, including myself, would really appreciate it. TripAdvisor and Google helps us to gain visibility and spread the word about our lovely hotel. Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ Other than that, we hope to have the pleasure of welcoming you back again in the near future! Sincerely, Alexandru Sfarlea Assistant Front Office Manager | Novotel Edinburgh Park Hotel

Dear Elder B. C., Thank you for taking the time to provide feedback regarding your recent stay with us. As a member of our loyalty programme, ALL, your feedback holds a special value to us, and we appreciate your willingness to complete the survey. We're delighted that you've chosen us from the various choices in Edinburgh, and it brings us joy to know that you enjoyed your stay with us. Your positive feedback matters, as we consistently strive to deliver outstanding hospitality and craft unforgettable guest experiences. If it’s not too much trouble, would you mind sharing your review on TripAdvisor or Google? That would only take two minutes and I can assure you, our whole team, including myself, would really appreciate it. TripAdvisor and Google helps us to gain visibility and spread the word about our lovely hotel. Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ Other than that, we hope to have the pleasure of welcoming you back again in the near future! Sincerely, Alexandru Sfarlea Assistant Front Office Manager | Novotel Edinburgh Park Hotel

Dear Alessandra, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed your stay with us and that your upgraded room made your last night in Edinburgh extra special. It’s lovely to know you appreciated the little touches such as the coffee, water, bathtub, and balcony we always aim to make our guests feel as comfortable and cared for as possible. Your recommendation truly means the world to us. If you have a moment, we’d be so grateful if you could share your experience on TripAdvisor or Google as well, it really helps other guest discover us and supports our team. You can easily leave a review through this link: Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ We hope to have the pleasure of welcoming you back on your next visit to Edinburgh! Warm regards, Roxana Front Office Assistant Manager

Dear Alysson A., Thank you for taking the time to provide feedback regarding your recent stay with us. As a member of our loyalty programme, ALL, your feedback holds a special value to us, and we appreciate your willingness to complete the survey. We\'re delighted that you\'ve chosen us from the various choices in Edinburgh, and it brings us joy to know that you enjoyed your stay with us. Your positive feedback matters, as we consistently strive to deliver outstanding hospitality and craft unforgettable guest experiences. If it’s not too much trouble, would you mind sharing your review on TripAdvisor or Google? That would only take two minutes and I can assure you, our whole team, including myself, would really appreciate it. TripAdvisor and Google helps us to gain visibility and spread the word about our lovely hotel. Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ Other than that, we hope to have the pleasure of welcoming you back again in the near future! Warm regards, Alexandru Sfarlea Front Office Manager

Dear Rui, Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our convenient location, comfortable rooms, and the leisure facilities. We sincerely apologize that the sauna was not operational during your stay. We understand how important these amenities are to our guests, and we are working to ensure everything is fully functional for future visits. Additionally, we appreciate your suggestions regarding breakfast variety and complimentary bottled water in the rooms. Your feedback is invaluable, and we will share it with our team as we continually look for ways to improve our guest experience. We’re so pleased that, overall, you found our hotel to be a great choice for visiting Edinburgh. It would be a pleasure to welcome you back in the future! Warm regards, Roxana Front Office Assistant Manager

Dear Daniel G., Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay with us. We strive to provide a comfortable and enjoyable experience for all our guests, and it is wonderful to know that we succeeded in doing so during your visit. If it’s not too much trouble, would you mind sharing your review on TripAdvisor or Google? That would only take two minutes and I can assure you, our whole team, including myself, would really appreciate it. TripAdvisor and Google helps us to gain visibility and spread the word about our lovely hotel. Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ Other than that, we hope to have the pleasure of welcoming you back again in the near future! Warm regards, Alexandru Sfarlea Front Office Manager