伊斯坦布尔博斯普鲁斯诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 2,084 评论

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伊斯坦布尔博斯普鲁斯诺富特酒店 - Image 1
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Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy, 34425 伊斯坦布尔, 土耳其

描述

酒店其他优惠

  • 拥有 200 间设计现代的客房和套房，均提供免费无线网络。

  • Fully equipped, flexible meeting rooms with high-quality amenities.

  • 套房可欣赏令人震撼的博斯普鲁斯海峡美景，提供免费洗浴用品。

  • 套房可欣赏令人印象深刻的博斯普鲁斯海峡美景，提供免费洗浴用品

  • 靠近伊斯坦布尔现代博物馆以及绘画和雕塑博物馆。

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酒店位置

伊斯坦布尔博斯普鲁斯诺富特酒店

Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy
34425 伊斯坦布尔
土耳其

GPS:41.024666, 28.979981

电话
传真 +90 212 372 07 07

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  2,084 评论

TripAdvisor 评级  4.5/5  1,031 评论

卓越奖 2024

Praise worthy !!!

Tripadvisor 评级 5.0/5

Ahmet G 经 TripAdvisor 认证的评论

We are from Sydney, Australia. We have stayed in Novotel Istanbul Bosphorus on numerous occasions during our vacations spanning the period 2022 to 2024. We kept on going back after the first occasion as we have been very happy with them in general. The rooms are well thought out, bedding have always been most comfortable and nice food/beverages were always readily available. It has very fine services and amenities and has very friendly, helpful, courteous and informative staff. In all our interactions with the staff, they have conducted themselves with utmost professionality, they were always very attentive and have always provided impeccable service. We are forever grateful to them for all that they have afforded to us and sincerely thank all concerned. We cannot praise them enough. Furthermore, the hotel is most conveniently located for easy access to many restaurants, entertainment venues, shopping and for other enhanced lifestyle type activities.

Dear Ahmetg, We are truly honored to have been your choice of hotel during your visits to Istanbul over the years. Knowing that our comfortable rooms, thoughtful amenities, and professional staff have made your stays enjoyable is immensely rewarding for our entire team. Your kind words about our location and service, as well as your continued loyalty, inspire us to keep delivering the exceptional experiences you have come to expect. We sincerely thank you for your praise and for taking the time to share your experiences with us. We look forward to welcoming you back to Novotel Istanbul Bosphorus for many more memorable stays! Warm regards, Dilek SEVIG KOSE Guest Experience Manager

Nice hotel, Good location, great breakfast, helpful staff.

Tripadvisor 评级 4.0/5

MabdRosa 经 TripAdvisor 认证的评论

Nice hotel in a great location, close to the waterfront. Fantastic breakfast room overlooking the water and great options Great selection of fresh food. However I would make a note of the fact that eggs Benedict were available during breakfast time but not until 08:00 more or less, so if you were there early - the eggs Benedict were not available which was a real shame. The room was nice, very clean, Tea coffee, mini bar. Safe. Nice shower. However the toiletries are impossible to get out of dispensers, because they are positioned too high on the wall and too thick for the dispenser - if you are short, it’s hard work trying to get shampoo or conditioner for your hair. I spoke to the housekeeping staff and they gave me containers that were not fixed to the wall and this made a big difference for me. This is a 5 star hotel - yet there are no spoons with the cups - just wooden sticks…! I,don’t understand that…! I couldn’t find the menu for room service anywhere- had to go to reception to ask - there is no concierge. The information about the hotel is all online but on your phone , it’s quite difficult to read…! I booked 6 nights bed and breakfast, and I was disappointed that they didn’t give me a room facing the water, it would have been a nice gesture for a guest staying for 6 nights. One morning at breakfast there was a dog in the restaurant, I just couldn’t believe it that a dog is allowed in an enclosed area where others were eating. The dog was tied to a chair and tripping up the waiting staff as they cleared the tables, the owner was feeding the dog food from the table,and at times the dog was sitting on her lap with its head and paws on the table. What about food hygiene and health and safety rules…?

Dear MabdRosa, Thank you for your detailed feedback about your recent stay at Novotel Istanbul Bosphorus. We truly value your insights as they help us enhance our services. We’re delighted to know you enjoyed our prime location and appreciated the fantastic breakfast selection with its stunning view of the Bosphorus. Your kind words about our clean rooms and helpful housekeeping staff are greatly appreciated. We sincerely apologize for the inconveniences you experienced: Eggs Benedict Availability: Thank you for bringing this to our attention. We will review this with our breakfast team to ensure availability throughout breakfast hours. Toiletries Dispensers: We're sorry about the difficulty with the dispensers. Your feedback has been shared with our housekeeping team to consider more guest-friendly placements and options. Wooden Sticks and Room Service Menu: We will re-evaluate these choices and ensure room service menus are easily accessible for guests in the future. Room Facing the Water: We understand your disappointment, especially for a longer stay. However, rooms with a Bosphorus view are often pre-booked by guests, and due to our high occupancy, it is very challenging to provide complimentary upgrades. We truly appreciate your understanding. Dog in the Restaurant: We are deeply sorry for this incident, as it does not align with our standards for food hygiene and safety. We will reinforce our policies to prevent such occurrences. Thank you for highlighting both the positive aspects and the areas for improvement. We hope to welcome you back and provide you with an even better experience next time. Warm regards, Dilek SEVIG KOSE Guest experience Manager

Excellent location and unbeatable roof terrace breakfast

Tripadvisor 评级 5.0/5

wendyhyy 商务住宿 - 经 TripAdvisor 认证的评论

The location is centered around many popular attractions and walking distance to the port. Bring your phone or camera along to capture the beautiful sunrise whilst enjoying your breakfast at the rooftop terrace restaurant. Nice view and good food! Room is standard size. Some lower level rooms may get the noise from the back alley streets that have bars and restaurants operating till 2am. There are also a lot of good food options around 10 mins walking distance of this hotel so you will be spoilt for choices!

Dear Wendyhyy, Thank you for your wonderful review! We're thrilled that you enjoyed the convenience of our central location and the unforgettable views from our rooftop breakfast terrace. It’s great to hear you captured the sunrise—definitely a special moment! We understand that some rooms may experience noise from nearby nightlife, and we appreciate your patience with this aspect of the lively area. We're glad you found plenty of dining options nearby, too! Looking forward to welcoming you back for more memorable stays. Kind Regards, Dilek SEVIG KOSE Guest Experience Manager

Meilleur Chef au petit dejeuner - Serkan - and his team - Mehmet & Hassan

Tripadvisor 评级 4.0/5

Journey46763187384 经 TripAdvisor 认证的评论

Me and my sister stayed in Novotel Istanbul for 5 days in October 2024. It was fantastic. The emplacement is great. Near to everything, shops, restaurants and not far away of Galata Tower or the Misri Bazar. Housekeeping people are just marvellous. Special thanks to the Chef (breakfast) to Serkan and to Mehmet (excelent and cheerful) and to Hassan (our translator). Our stay wouldnt' be the same without them. We felt like being at home, with Serkan who prepares excellent pancakes and omlette, to Mehmet who knows exactly what we will take and to Hassan who facilitates our conversation. Be back soon for sure.

Dear Guest, Thank you so much for sharing such a heartfelt review! We're thrilled that you and your sister had a fantastic stay with us and enjoyed our central location, close to many of Istanbul's iconic sites. It's wonderful to hear that our housekeeping team, Chef, and especially Serkan, Mehmet, and Hassan made you feel at home with their attentive service and warm hospitality. We’ll be sure to pass along your kind words to each of them. We can’t wait to welcome you back for another memorable stay! Kind Regards, Dilek SEVIG KOSE Guest Experience Manager

great views and breakfast buffet

Tripadvisor 评级 5.0/5

Lisa B 经 TripAdvisor 认证的评论

WE STAYED HERE WITH a tour group and it was perfect. The breakfast buffet was off the charts. The rooms were comfy and the views were nice from the restaurant. We loved the cats on the streets outside. They are well cared for as is the hotel property.

Dear Spawithlisab, Thank you for your wonderful review! We’re thrilled to hear that you and your tour group enjoyed your stay with us. It’s fantastic that you loved our breakfast buffet and found the views from the restaurant delightful. We’re also glad you appreciated the well-cared-for cats in the area! We look forward to welcoming you back for another memorable stay! Warm regards, Dilek SEVIG KOSE Guest Experience Manager

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其他网络用户评价我们的酒店

  • 1,190 评论 9.6/10 位置
  • 1,039 评论 7.4/10 房间
  • 1,162 评论 9.4/10 服务
  • 32 评论 4.1/10 上网
  • 428 评论 9.1/10 早餐
  • 361 评论 8.1/10 清洁度
  • 279 评论 8.7/10 食物
  • 155 评论 4.9/10 性价比

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