伊斯坦布尔博斯普鲁斯诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,855 评论

伊斯坦布尔博斯普鲁斯诺富特酒店 - Image 1
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描述

酒店其他优惠

  • 拥有 200 间设计现代的客房和套房,均提供免费无线网络。

  • Fully equipped, flexible meeting rooms with high-quality amenities.

  • 套房可欣赏令人震撼的博斯普鲁斯海峡美景,提供免费洗浴用品。

  • 套房可欣赏令人印象深刻的博斯普鲁斯海峡美景,提供免费洗浴用品

  • 靠近伊斯坦布尔现代博物馆以及绘画和雕塑博物馆。

我们的客房

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酒店位置

伊斯坦布尔博斯普鲁斯诺富特酒店

Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy
34425 伊斯坦布尔
土耳其

GPS:41.024666, 28.979981

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,855 评论

TripAdvisor 评级  4.3/5  1,069 评论

卓越奖 2025

I am sorry I chose this hotel .

Tripadvisor 评级 3.0/5

Yasmine B 经 TripAdvisor 认证的评论

The rooms cleanliness is a serious disappointment. The carpet is old and stained as were the blankets. The bathroom and room were cleaned only superficially and amenities were not not replaced such as laundry bag or tissue. They have very limited staff for cleaning and service and often fail to respond unless you call the operator .

Novotel Karakoy

Tripadvisor 评级 3.0/5

Maar A 经 TripAdvisor 认证的评论

The hotel was great really clean and luxurious, i liked my room so much ( except for the view it was horrible) but the room was really comfy clean quiet and great place to take a rest. Also i liked the breakfast buffet i wish there were more Turkish food there however I really liked the breakfast and the view was insane great way to start your day, the only thing I didn’t like about the hotel is the front office staff they’re really act like they don’t have the time or energy for the guests and they refused to give us a late checkout at the time we requested

Dear Meem A, Thank you very much for sharing your detailed feedback and for choosing to stay with us. We are delighted to hear that you enjoyed the cleanliness and comfort of your room, as well as our breakfast buffet and its beautiful view. Your positive comments truly motivate our team. We are sorry to learn that the room view and your interaction with our front office team did not fully meet your expectations. Please be assured that we will review this with the team to ensure a more attentive and energetic approach for all our valued guests. Regarding the late check-out request, we fully understand how important flexibility is during travel. During your stay, the hotel was at very high occupancy due to peak season, and although we always do our best to accommodate late check-outs whenever possible, unfortunately availability was extremely limited on that day. We truly appreciate your understanding, and we hope to welcome you back again for an even more seamless experience. Kind regards, Dilek S. Guest Experience Manager

Excellent location , great rooms and superb food.

Tripadvisor 评级 5.0/5

Paul N 经 TripAdvisor 认证的评论

First time in Istanbul and this hotel was an excellent choice. Great rooms, quiet, clean and spacious. The breakfast in the roof top restaurant was excellent and the variety on offer was superb. We dined in the Murver Restaurant and would highly recommend as the service and quality of food was first class. Location is spot on to allow you to walk to everywhere (get your steps up) or to catch the tram which is pay wave , so super easy to use.

Dear Guest, Thank you very much for your excellent review and for choosing our hotel for your first visit to Istanbul. We are delighted to hear that you enjoyed our location, spacious and quiet rooms, and the breakfast at our rooftop restaurant. It is also wonderful to know that you had such a great experience at Mürver Restaurant, your kind words about the service and food quality are truly appreciated by our team. We’re glad our central location made it easy for you to explore the city, whether by walking or using the tram. We hope to have the pleasure of welcoming you back on your next trip to Istanbul. Kind regards, Dilek S. Guest Experience Manager

Great stay - scam taxi

Tripadvisor 评级 3.0/5

kristofredei 经 TripAdvisor 认证的评论

The hotel is great, with clean and comfortable rooms, friendly staff, a nice little sauna and steam room. The breakfast buffet is delicious and abundant! Unfortunately the end of my stay left a very bad taste - I asked them to call a taxi for me in order to avoid scams. They did call one, and the driver promptly proceeded to try to scam me at the end of the ride ("can't show you the fare because I already turned the meter off, but trust me this perfectly round number is what it said"), with the hotel reception offering little assistance when I called them for help. I understand if it's almost impossible to find an honest cab driver in the city, but I'd rather you tell me so than connect me with a scammer.

Dear Guest, Thank you for your kind words about our rooms, staff, and breakfast. We’re truly sorry that your departure experience was affected by the taxi issue. Please be assured that we never intend for our guests to face such situations, and we understand your frustration. We will follow up with the taxi company immediately to prevent this from happening again. Your feedback is very valuable, and we appreciate you bringing it to our attention. We hope to welcome you back for a smoother and fully enjoyable stay. Kind regards, Dilek S. Guest Experience Manager

Very enjoyable stay

Tripadvisor 评级 5.0/5

cazzascorp 经 TripAdvisor 认证的评论

We stayed here for three nights at the end of our holiday in Turkiye and really enjoyed it. The hotel is pleasant and appealing and is very well located right at the Galataport which is very handy for cruises. The hotel is also just a few minutes' walk to the tram stop which will take you to the many and wonderful attractions the fabulous city of Istanbul has to offer. The hotel staff were friendly and pretty helpful, our room was very comfortable and there are a variety of restaurants onsite - they are a little pricey however. The breakfast buffet was quoted to us a 32 euro per person which seems very expensive to us to be honest and we did not eat breakfast there. The cafe at the front of the restaurant has good quality food, but the service is very slow. However If you don't want to eat at the hotel restaurants, there are plenty of very good other options close by. We appreciated the free 1 hour later check-out and the friendliness of the lady who serviced our room - she always had a friendly and welcoming smile. It's those little things that can make a hotel stay feel extra memorable. There is a swimming pool onsite although we did not use it. I would recommend this hotel.

Dear Guest, Thank you very much for your lovely review and for recommending us. We’re delighted to hear you enjoyed your stay, our location, and the friendly service from our team. We truly hope to welcome you back again soon! Kind regards, Dilek SEVIG Guest Experience Manager

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其他网络用户评价我们的酒店

  • 1,277 评论 9.5/10 位置
  • 1,182 评论 7.2/10 房间
  • 1,415 评论 9/10 服务
  • 6 评论 10/10 上网
  • 542 评论 9.2/10 早餐
  • 458 评论 7.3/10 清洁度
  • 322 评论 8.9/10 食物
  • 192 评论 4.3/10 性价比

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