伊斯坦布尔斯克西美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 721 评论

保证最优惠房价
伊斯坦布尔斯克西美居酒店 - Image 1
伊斯坦布尔斯克西美居酒店 - Image 2
伊斯坦布尔斯克西美居酒店 - Image 3
伊斯坦布尔斯克西美居酒店 - Image 4
Hobyar Mah. Muhzirbasi Sokak No6, Fatih Istanbul, 34112 伊斯坦布尔, 土耳其

描述

我们的客房

酒店位置

伊斯坦布尔斯克西美居酒店

Hobyar Mah. Muhzirbasi Sokak No6, Fatih Istanbul
34112 伊斯坦布尔
土耳其

GPS:41.014461, 28.974929

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

Huqqabaz Sirkeci Restaurant

Huqqabaz Sirkeci 餐厅供应早餐、午餐和晚餐。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  721 评论

TripAdvisor 评级  4.5/5  230 评论

卓越奖 2025

Bad experience

Tripadvisor 评级 1.0/5

asmaa k Couples - 经 TripAdvisor 认证的评论

I am writing to express my deep disappointment with my recent stay at Mercure Sirkeci. Unfortunately, we experienced a very uncomfortable night due to mites in the bed and a strong sewage smell coming from the bathroom. We had booked two nights on our way back home in order to explore the historical sites nearby, but because of the poor room conditions, we were unable to sleep and therefore could not enjoy our stay as planned. What makes this even more disappointing is that I had sent an email prior to check-in asking for the best available option, as I had seen mixed reviews online. Despite holding a Platinum Accor membership and requesting an upgrade, we were given what appeared to be one of the worst rooms: very small, with little natural light, only one window, and a strong odor (which I tried to mask with perfume). The bathroom was also in unacceptable condition, with hair found everywhere. To make matters worse, although the manager told me no other rooms were available, I noticed that larger and brighter rooms were later shown as available on the website after we had already checked out early in the morning — which leads me to feel that my request and membership status were disregarded. We genuinely wanted to give Mercure Sirkeci a chance despite the mixed reviews, but unfortunately, this experience left us extremely disappointed. I kindly request a refund for the second night of our stay, as we were unable to remain in the hotel under these conditions. We requested a refund for the second night, and at first the manager told us we would need to wait until 9:00 AM because we had checked out around 7:30 AM. However, after sending an email, we surprisingly received the refund without having to wait at all. So not only did we have a sleepless night, but they also tried to make us wait unnecessarily outside, which made the whole experience even more frustrating.

great location

Tripadvisor 评级 5.0/5

chimas 经 TripAdvisor 认证的评论

This hotel was an excellent choice, largely thanks to its fantastic location right in the heart of the Sultanahmet area. It served as the perfect base for exploring Istanbul's historic core – we were just a short, pleasant walk away from major attractions like the Hagia Sophia, Blue Mosque, and Topkapi Palace, which was incredibly convenient. The staff also deserve high praise; they were consistently welcoming, helpful, and genuinely friendly throughout our stay, contributing significantly to a positive experience. Our room offered several comforts that we really appreciated. It was surprisingly spacious, giving us plenty of room to move around and store our belongings without feeling cramped. Having facilities to make hot water for coffee and tea right in the room was a wonderful touch for relaxing mornings or evenings. The minifridge was also very useful for keeping drinks and small snacks cool. Furthermore, we liked having the option to open the windows for fresh air when the weather was nice. When it was warmer, the air conditioning worked efficiently and effectively, ensuring the room remained comfortable at all times. Overall, this hotel provided a comfortable and convenient stay with great staff in an unbeatable location for sightseeing in Sultanahmet. We would happily stay here again. Taxi was about 1400 TL to the airport, public transportation is only available from 6:00 to 24:00

Highly recommended!!!!

Tripadvisor 评级 5.0/5

janosd528 经 TripAdvisor 认证的评论

All the team works together to ensure that you have the greatest experience. Really warm and supportive people there. The room is exceptionally comfy The meals are great 5 stars experience and many thanks to your great team!!! Highly recommended!!!

Best Location

Tripadvisor 评级 5.0/5

Sercan G 经 TripAdvisor 认证的评论

Amazing ambiance and historical building, there is coffee store at lobby which is taste so good and they have also nice restaurant with shisha enjoyed to be there, they are so welcoming people, they have also kitty cat looking forward to seeing there again

Dear our valuable hotel guest , Thank you for choosing to stay at Mercure Sirkeci Hotel and we thank you for your valuable feedback. We are pleased to hear that you had a pleasant stay with us. It was a great pleasure to receive your kind and positive comment. Your opinions and evaluations are of utmost importance. We hope to welcome you again at in our hotel. Best Regards, Mercure Sirkeci Hotel

Poor Condition- Terrible Sewage Smell

Tripadvisor 评级 2.0/5

SorayaRoseG 经 TripAdvisor 认证的评论

The bad: - For a 4 Star hotel, I expect the rooms to be in better condition. The shower had black in the corners, the door frame was broken and the sheets also had holes in them (see photos) We could have asked for new sheets and robes but based on previous reviews about bugs, I didn't want to risk it after I inspected the mattress since that was fine. - There seems to be some sort of septic problem on the fifth floor. The bathroom especially and the room smelt of sewage. Nothing helped alleviate this smell, even if we opened the window the sewage smell overpowered. If it wasn't for this rancid smell, I would have let go the overall conditions of the room. From first look when you walk in you expect a nicer hotel, but I've stayed in 2 and 3 star hotels that have been in better condition The good: This hotel is conveniently located within walking distance of most historical sites (Hagia Sophia, Blue Mosque, Topkapi, and Suleymaniye Mosque) and also close to public transport to get around Istanbul. But the location is the only positive.

Dear our valuable hotel guest , Thank you for choosing to stay at Mercure Sirkeci Hotel and we thank you for your valuable feedback. We are pleased to hear that you had a pleasant stay with us. It was a great pleasure to receive your kind and positive comments. Your opinions and evaluations are of utmost importance. Also we would like to kindly inform you that we will conduct the necessary research in order to rectify the points of your complaint and to develop our training programme in light of your comments. We hope to welcome you again at Mercure Sirkeci Hotel. Best Regards, Mercure Sirkeci Hotel

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 563 评论 9.6/10 位置
  • 449 评论 7.4/10 房间
  • 672 评论 9.1/10 服务
  • 17 评论 8/10 上网
  • 232 评论 7.8/10 清洁度
  • 199 评论 6.3/10 早餐
  • 16 评论 2.3/10 酒吧和饮品

支持方 Trustyou

我们在附近的其他酒店

我们位于 伊斯坦布尔 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。