Novotel Istanbul Bosphorus

The service is good , however the price is very expensive. Location is very good. The room size was also good The people are kind I think overall is accepted, Check in time was delayed due to cleaning the room after previous customer

Novotel...really well located...the back side of the property is a street with variety of restaurants, some with live music...the front side there is a promenade with sea facing restaurants...can enjoy an evening there...the metro station is 100 meters away, like a 5min walk...Gatala Tower is 15mins walk...Taksim Square is 30min uphill walk...famous hamman bath is also 5mins walk....overall superb location Service at the hotel is good, although we did not use much of it

This hotel is placed at the heart of Karakoy one of the vibrant parts of Istanbul. It is suitably placed to walk around the port sides of Bosipherous. Nice restaurant with a good view of the water but not all rooms have sea view. The breakfast offers a wide range of choices but sounds very expensive compared to others. Nice gym, spa and swimming pool. I recommend it.

I stayed at this hotel in June 2022 for 4 nights. Location and hotel: Located in a small street (the 1st one parallel to the Bosphorus and Galata Port), walking distance to: Galata Port 2mins, Ferries 5mins, Galata Bridge 8mins, Galata Tower 10 mins. Perfect location to reach everything withing walking distance, also the Mosques in Sultanahmet in about 25 mins. Hotel lobby and public areas very modern and clean. Service: All the staff extremely friendly. Super-fast check-in/ out. Very helpful staff (issue with delayed luggage). Being an ALL Gold member I got a free upgrade to a nice room with Bosphorus view on the 5th floor (highest floor with rooms, above only the restaurant). Many thanks to GM Mr. Ogut and his team! Room: Modern, bright room, very clean. Very clean bathroom. Spectacular Bosphorus view (be aware of the days cruise ships visit the very nearby Galata Port. In this case the view will be blocked by cruise ships higher than the hotel 😊 ). My room was on the 5th floor. There is construction work ongoing in the street next to the hotel, for me it was not disturbing, besides some very dusty parts of the street. Police station in the building next to the hotel, very safe. Breakfast: Very good breakfast in the restaurant on the 6th floor with open view to the Bosphorus. Breakfast selection was great: Various fruit juices, different types of coffee and tea. Broad variation of fresh salads. Different cereals and dried fruits and marmalade/honey/ chocolate cream. Selection of cold cuts, fish (also salmon). Fried bacon etc. Different egg variations made to your order. Small pancakes & waffles, different fresh fruits. Broad selection on bread, bread rolls, and Danish pastries as well as some sweet creations in small glasses. Very friendly and fast staff. I can definitely recommend this hotel. Given its location and the price value ratio, I think there will be no better choice.

Host and hostesses don't smile, don't offer any active help for activities or sightseeing in the area even tho it's my third time here in Istanbul and I know my way. But some people do have this need. I have observed the staff and they don't interact actively with guests. There is staff hanging in front of the entrance, sitting in corners talking with eachother and not greeting the people who enter the establishment. It's just the small things which can make a great difference like: asking your guests how their day is going, if they need help with anything, welcome them with a smile or a gesture. And with an international Hotel chain like Novotel you would expect that host and hostesses would speak English. But that's not the case unfortunately. Offcourse people should be able to learn on the job but just saying "no english" is not helpful. My wife experienced these overall points I mentioned even as unfriendly. Overall: House keeping does a great job and location is nice. There is a lot to do within walking distance. Food ordered via room-service is good and available 24/7. We booked two rooms, which were okay. Staff is only helpful when asked but they definitely don’t appear friendly. No activities or sightseeing is offered. This is to be honest not a five star establishment and experience we had. Please don't see this as a complaint but more as some points to be learned from.