Hotel Mercure Paris Bastille Saint Antoine 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.3/5 435 comentários
Hotel ALLSAFE. Aprovado
Certificação ALLSAFE pelo Bureau Veritas - rigorosas medidas de higiene em vigor
Soluções de serviço de buffet no local disponíveis todos os dias
Próximo do mercado Aligre e do bairro popular Bastille
2 estações de metrô próximas (Ledru-Rollin, Reuilly - Diderot) e diversas linhas de ônibus
A 10 minutos de caminhada da estação de trem Gare de Lyon
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
64 Rue Crozatier
METRO: 8 LEDRU ROLLIN
CHARLES DE GAULLE A 25 km / 15,53 milhas
ORLY A 18 km / 11,18 milhas
GARE D'AUSTERLITZ A 1 km / 0 milhas
GARE DE LYON A 0,9 km / 0,56 milhas
GARE DE LYON A 0,9 km / 0,56 milhas
Check-in a partir das - Check out até as
Nosso bar é um espaço tranquilo e amigável - o local ideal para reuniões de negócios ou para relaxar com amigos ou familiares. No verão, aproveite o sol na nossa cobertura no 5º andar.
Bem-vindo aos nossos quartos Classic, com roupa de cama luxuosa exclusiva do Mercure com protetores de colchão e travesseiros de espuma de memória. Escolha nossos quartos "Privilege" para ter ainda mais conforto equipado com roupões e chinelos, máquina Nespresso, WIFI e minibar gratuitos, ou experimente nossos quartos Privilege com terraço privado para um tranquilo café da manhã. Aproveite um momento de relaxamento em nosso bar no rooftop.
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Good hotel for a city break
Classificação TripAdvisor 4.0/5
nicklatham2022 Avaliação certificada TripAdvisor
The hotel is slightly outside the central city tourist hotspots. However it is easy to catch a Metro into the city. The location has many nice bars and restaurants within easy walking distance. The hotel itself is slightly tired but for the price of a nights stay it is very nice for Paris. The staff at this hotel are a credit to the Mecure group. They could not do enough for you. They were always giving good recommendations for places to visit including the best way of getting there. If I visit Paris again in the future I wouldn't hesitate to use this hotel.
Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure Paris Bastille Saint Antoine. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs La réception
Classificação TripAdvisor 5.0/5
Francis C Couples - Avaliação certificada TripAdvisor
We were very pleased with our very large and quiet room - in fact, we were lucky to be upgraded to a suite of rooms, so were very comfortable!. Reception staff were all friendly and helpful, and willing to help with our sightseeing plans, which were challenging because of the transport strike going on. In our opinion, great part of town to be based - away from the main tourist hordes, normally within easy reach of metro stations (and not so far either during transport strike), and plenty of good, reasonably priced restaurants in the area to chose from. We would definitely visit again.
Hello, A huge thank you for all your compliments on the team and the service. Your satisfaction is our main occupation. It was a pleasure to assist you during this strike. Looking forward to welcoming you again Best Regards
Classificação TripAdvisor 1.0/5
M3024XIdianek Couples - Avaliação certificada TripAdvisor
This hotel has a 4 star rating with Accor. I stay in 4 star accommodation all the time and this was far from it. Unbelievably disappointing, and I had advanced paid for 3 nights. Paper cups in the rooms for tea and coffee??? whats that about. Carpet was filthy and stained. Linen was old and towels so worn and old. The rooms and hallway had a musty damp smell. On the upside the breakfast was good.
Hello, I thank you for your return on your stay. I am sorry to notice your inconvenience on the room. I apologize. For plastic cups, you will find in all Mercure hotels this is standard. I invite you to ask for normal glasses if you wish. Our bed and bath linen is changed regularly but I would remount the information. Once again, my apologies. Your satisfaction remains our priority. Best Regards
A highly disappointning stay
Classificação TripAdvisor 2.0/5
Daydream36884337939 Couples - Avaliação certificada TripAdvisor
I booked this 4 stars hotel ! for a weekend break with my wife. First disappointment in my opinion hotel look, it's really poor, old fashion in style and in deterioration of inside décor at best it would probably be granted a 3 stars std. It seriously needs a good renovation ! So for a price you pay for you would expect a true 4 stars hotel. that was not the case. Cleanness of room and bathroom to be questionable, in the bathroom an empty bottle of beer was lying in the floor. Second day upon return to the hotel we found both room and bathroom not made up reason for this personnel scared by a little dog we left in the room. Dog was checked in at check in so they knew about him and hotel accepts pets. So in short a very uncomfortable stay, good point some of the personnel have been of great help to overcome some of the difficulty encountered.
Dear Customer, First of all thank you for leaving a comment after your stay. I am sorry to hear all your prejudices. Although the room is not to your taste, the beer remaining in your room is a mistake on our part. This information has been sent to the floor service. About to your little dog, I'm sorry if the room could not be done in the morning. I do not doubt that it is innocuous, the floor staff was not comfortable with the animals. They preferred not to disturb him. I hope to have the opportunity to welcome you back to regain your trust. Best Regards. Charlotte
good location near Bastille
Classificação TripAdvisor 3.0/5
jeanpaulm576 Couples - Avaliação certificada TripAdvisor
small hotel a little bit to expansive for the service ,good connection , good location , personnel efficient and friendly , breakfast low quality , air conditionning in the room old and noisy ,equipement old
Dear Guest Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bastille Saint Antoine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, N IMBERT The hotel manager Hotel Mercure Paris Bastille St Antoine
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