Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Reuilly. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Jean-Loup - Adjoint de Direction

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Reuilly. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Jean-Loup - Adjoint de Direction

Thank you for taking the time to tell us about your experience at the ibis Paris Gare de Lyon Reuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Loup - Adjoint de Direction

Dear Carol We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Loup - Adjoint de Direction

Dear Guest, Thank you very much for sharing your experience at Ibis Gare de Lyon Reuilly. Your satisfaction is always our priority and we feel really sorry to read that you had to leave our hotel early. Our hotel is located in the center of Paris and we can hear -sometimes- the noise coming from the metro but as we told you on the day that you left the majority of our rooms are quiet. I am sorry that we were not able to change you rooms the night before but our hotel was fully booked at that time... After checking, there is no stain on the carpet of this room, but I can understand that you don't appreciate the carpet. We only have six rooms with carpet, the rest of the hotel is equipped with wood floor. Dear Guest, we hope that we will get the opportunity to better serve you in the near future. Thank you again for choosing our hotel. Sincerely, Gregoire De Oliveira - General Manager