Hotel Mercure Paris Bastille Marais 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 662

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Hotel Mercure Paris Bastille Marais - Image 1
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Hotel Mercure Paris Bastille Marais - Image 4
53 rue Richard Lenoir, 75011 Paryż, Francja

Opis

O hotelu

  • Hotel w centrum Paryża

  • Serdeczne i profesjonalne powitanie

  • Spokojny wewnętrzny taras

  • Pokoje trzyosobowe

  • Przekąski i napoje przez całą dobę

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Paris Bastille Marais

53 rue Richard Lenoir
75011 Paryż
Francja

Pozycja GPS:48.857251, 2.380612

Telefon
Faks +33 1 44 64 96 92

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

2 śniadania

Skorzystaj z naszego bogato zastawionego śniadania bufetowego, serwowanego od godz. 6.30. Zajmij wygodne miejsce na jednym z krzeseł w stylu barokowym, mając widok na scenę przedstawiającą XVIII-wieczny bal.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 662

Ocena TripAdvisor  3.9/5  Liczba opinii: 798

Clean and welcoming

Ocena na stronie TripAdvisor 5.0/5

Romain D Opinia zatwierdzona w TripAdvisor

Lovely hôtel freshly renovated, I was very pleased with my stay there. Clean room, good shower and an amazing breakfast just 30 seconds from the metro. I’ll definitely stay there again!

Dear Romain, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our freshly renovated spaces, your clean and comfortable room, and the good shower. It’s also great to know that our breakfast and our location so close to the metro made your stay even more enjoyable. We truly appreciate your kind words and your intention to stay with us again – it means a lot to the whole team. We look forward to welcoming you back soon! Warm Regards, Tiphaine Receptionist

Steps away from metro Voltaire

Ocena na stronie TripAdvisor 2.0/5

painter25 Opinia zatwierdzona w TripAdvisor

I chose this hotel because : it was a Mercure, four star, the feminine pretty decor of the room, the feminine decor of the breakfast room and having Marais in the name. The room was so teeny and there was no closet for me to put my all of my clothes away, just an open shelf. The decor has been completely changed and was not the same whatsoever, nor the breakfast room, even though all the pictures depict how it looked prior to renovation. The night tables on either side of the bed, were much lower than the bed, which means one could lean over to place a book there, and fall out of bed! It was certainly not functional or realistic. There was no mini-bar or clock as stated for amenities in description. The worst part of all there was heavy maintenance being done to renovate that started early, and lasted all day, the men were very loud, and it was heard all through the walls, floor etc… the elevator was also very loud, small and used by maintenance. Housekeeping were also very loud amongst themselves, and parked their utility cart right in front of my door, so that I had to see it, with brooms, etc, not what you want to see on holiday. I had to change my room 3 times. The hotel was not at all in the Marais, or near the Bastille area. What was good? The staff were very nice, polite and helpful, and the breakfast buffet was very good and plentiful. The heated radiator with a self-time in the bathroom was wonderful as I was able to dry all of my clothes after hand washing. I also liked the magnifying mirror. There are restaurants within short walking distance

Dear Guest, Thank you for sharing your feedback. We were quite surprise to read your comment, as we had the opportunity to speak with you several times during your stay, and our team truly did everything possible to make you comfortable. When you mentioned the difference in décor, we immediately offered to move you to a non-renovated room that latched the older photos online. You kindly declined, as you preferred the renovated style – and we fully respected your choice Our staff member also did their absolute best to assist you throughout your stay, and we are sorry to hear that your experience fell short of your expectations. We are nevertheless glad that you appreciated the friendliness of our team and the quality of our breakfast. We hope to welcome you back once the renovation is fully completed, so you can experience the hotel in its best conditions. Kind Regards, Tiphaine Receptionist

Ocena klientów 5.0/5

Edyta K. Rodziny - Opinie potwierdzone ALL

Hotel w rewelacyjnej lokalizacji, wszędzie blisko do metra, do sklepu, do restauracji, czyściutki, łazienki przestronne, pokoje eleganckie, obsługa uśmiechnięta i pomocna, śniadania monotonne, ale świeże i smaczne

Dear Edyta, Thank you so much for your excellent review and for taking the time to share such detailed feedback. We are delighted to hear that you appreciated our convenient location, the cleanliness of the hotel, and the comfort of our rooms and bathrooms. It is also a wonderful to know that our team’s friendliness and helpfulness contributed positively to your stay. We have taken note of your comment regarding the breakfast variety, and we will look into ways to make it more diverse while keeping the freshness and quality you enjoyed. We are also please that you value the benefits of our ALL loyalty program and that the daily cleaning service exceeded your expectations. We truly appreciate your loyalty and look forward to welcome you back soon Kind regards, Tiphaine Receptionist

Very average

Ocena na stronie TripAdvisor 3.0/5

markeT7219ML Couples - Opinia zatwierdzona w TripAdvisor

There's a reason why 775 hotels score better than this place in Paris. Very average at best or basic. No cups in rooms only small disposable cups to drink your tea from. Rooms very dated. We could hear elevator all evening from our room despite being quite far from it. Curtain was coming off rail. Glad we didn't book breakfast as it looked fairly grim. Shop around there's better in Paris for this price tag.

Good morning, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not meet your expectations. Please know that your satisfaction is our priority, and we take your comments into account to help us improve. Please do not hesitate to contact us with any questions, we would be delighted to assist you. We hope to have the opportunity to welcome you again and demonstrate that we have lived up to your expectations. Have a wonderful day. Daïsy

A Perfect Second Stay!

Ocena na stronie TripAdvisor 5.0/5

R-Ahmed88 Solo travel - Opinia zatwierdzona w TripAdvisor

This was my second stay at Mercure Paris Bastille Marais, and once again, everything was impeccable! I was particularly impressed to see that the feedback I had shared during my previous visit was taken into account, and the changes were made. The staff is incredibly friendly and attentive, and the breakfast is abundant and delicious. A big thank you to the entire team for making my stay so enjoyable. I will definitely be back!

Bonjour, Nous vous remercions d’avoir pris le temps de nous avoir donnée votre avis suite à votre séjour. Votre avis est très important pour nous sachez que cela nous fait plaisir de savoir que votre séjour s’est bien passé et nous serions plus que ravi de vous accueillir a nouveau ! N’hésitez pas à revenir vers nous pour toutes demandes nous serions ravies de pouvoir vous aidez. Excellente journée à vous et à bientôt !

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 345 Liczba opinii 9.3/10 Lokalizacja
  • 467 Liczba opinii 6.8/10 Pokój
  • 490 Liczba opinii 9.3/10 Obsługa
  • 290 Liczba opinii 5.4/10 Komfort
  • 225 Liczba opinii 8.5/10 Śniadanie
  • 156 Liczba opinii 9.2/10 Czystość
  • 61 Liczba opinii 4.4/10 Dobra oferta cenowa

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.