Precisa de adequar para lotação máxima.

No geral atendeu, gostaria de fazer uma observação em relação ao controle de reservas. Ao chegar na recepção me identifiquei e fui questionado sobre o café da manhã se estava ou não incluído na reserva, informei que achava que sim. A recepcionista pediu que apresentasse a reserva disse que não estava comigo, que havia ficado no carro, ela pediu que eu fosse até i carro pegar a famigerada reserva, questionei se essa informação não constava no sistema de reservas e para minha surpresa fui informado que não. Achei estranho um hotel de nível como é o ÍBIS não ter esse tipo de controle.

Sono e banho dentro do padrão habitual

Quarto pequeno porém suficiente. Boa cama. Bom chuveiro, péssimas toalhas. Staff muito atencioso. Apenas um sabonete

ESTOU ATÉ O PRESENTE MOMENTO AGUARDANDO A NOTA FISCAL QUE FICARAM DE ENVIAR POR E-MAIL E NÃO RECEBI

Fui muito recepcionado no hotel, quarto muito confortável, ótima experiência.

Hotel bem localizado, com serviço de quarto muito bom. Enfim, atendeu todas as expectativas, parabéns ao time Íbis Guara!!!!

Disponibilização de produtos deficiente; sabonete, shampoo, condicionador, copos descartáveis, cobertores, toalhas extremamente surradas, alcool

Clean, quiet, small room, good shampoo, medium soap, small but very good bed, very good site, small tv, great showers, good illumination, good breakfast, and very good rates. Perfect for a short stay.

Exceptionally clean and quiet rooms, very good service, a comfortable night's sleep, and a decent breakfast. We enjoyed our stay at the IBIS and will definitely return to this hotel on future business trips.

We stayed three nights in Guaratingueta for a wedding and a birthday party. The hotel is well located and very pleasant. The breakfast buffet was really good. Only the weather didn't help, since it rained all the time.

Once again, great again. Unfortunately only the city needs better diner options ;) As it was during the Brazilian carnivals, a closed japanese restaurante was off but we could go to a excellent Pizza1 restaurant that serves italian dishes besides the obvious pizza options and they have a service buffet.

Accor Ibis Guaratinguetá provided my famly with dignity in hostage, at the extent that my daughter said she did not want to leave the room when the time do leave came. Also, breakfast was close to splendid for the price. And the best thing is you can expect the same in every Ibis unit, because its standards are honest and effectively organized.

comfortable hotel,well located, this place is located in the heart of everything. Very friendly hotel and excellent service. The reception staff were always friendly and also very helpful. Check-in and out is easy.

even for a economic hotel, the service is terribly bad. Hotel is pretty new, but seems that employees nr is underestimated. Terrible lines at the front desk for anything you want; breakfast (charged in separate) is too bad in service (nothing works, definitively)