Grand Mercure Dongguan Humen

The hotel is great from the time of check-in, quality of room, and the people. The location is very convenient for business as well as shopping. The distance is not far from the park, a good evening walk. There are many shopping center around, for food, shopping are much convenient.

Nice short stay in comfortable hotel Liked · Check in was quick and friendly. 'Sam', the manager was excellent. He was very helpful inhaling us organise many aspects of our stay. To my shame I do not speak Chinese and Sam provided us with real help in communication with the services we needed to access. Our son is working in China (in Humen) and he was able to help us too. The hotel was quite quiet - a result of the New Year celebrations. As we were due to fly from Shenzhen we organised a room for our son. This was not a problem and Sam helped us organise this to smooth the ability to get transfer to the airport. We had breakfast on the last day - not really the best, but again likely to be due to the timing of the New Year. Guessing there's not a lot in Humen unless you have a connection (like we did) who knows the city. We were lucky as our son has been working there since August 2019. Disliked · Room very warm - air conditioning didn't seem to work very well. Breakfast could have been better - but likely to have been simply due to the New Year period. Breakfast was a set menu, rather than buffet style.

Room temperature is higher than lobby and lift. Every time i need to request a fan even on the winter. I have been telling and complain to the hotel management. Nothing have been done. Breakfast is getting worst. Now a day the items get less and less. Every time and every day are the same foods, over the year.

Hotel location is within reasonable access from a variety of traffic connections. However, the number of attractions within Humen Town is not that many which make paying a visit to Humen requiring a second thought; hence accommodation need as well.

Séjour d'une nuit. Chauffage défaillant.l'insonorisation est mauvaise, bruit de la circulation clairement perceptible. Aucun respect des standards le club accord (pas de boisson de bienvenu, aucune attention particulière) Service au petit déjeuner inacceptable pour un hotel de cette catégorie. Un Starbucks à 100m.