宜必思尚品堪培拉酒店 4 星

Tripadvisor 评级 3.0/5 1,339 评论

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203 Goyder Street, 2604 堪培拉, 澳大利亚

描述

酒店其他优惠

  • 免费不限时高速无线网络

  • 免费的室内电影和娱乐系统

  • 203 餐厅：现代餐饮、快捷小吃和新颖的经典菜式

  • Close to public transport options.

  • 全包式会议套餐

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酒店位置

宜必思尚品堪培拉酒店

203 Goyder Street
2604 堪培拉
澳大利亚

GPS:-35.339149, 149.148612

电话
传真 +61 2 6239 6310

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT 203

非合约照片

Hotel is host to the 203 Restaurant, offering modern Australian cuisine. Offering a diverse Buffet selection and scrumptious À la carte dishes. A variety of hearty soups, healthy salads, traditional pastas & mouthwatering desserts.

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TripAdvisor 评级  3.0/5  1,339 评论

Don't waste your money

Tripadvisor 评级 1.0/5

Yayayayayayay 经 TripAdvisor 认证的评论

From the moment I walked into the moment I checked out i felt like my skin was crawling! Check In: When I Checked in the "Concierge" was rude and had no issue swearing just in normal conversation and was playing heavy metal over the foyer speaker as she doesn't like the standard "Sh*t" to which I just ignored. Room: When I entered my room, I was hit it the face with a very stagnate wet smell, the floor was stained the curtains were ripped and had a weird discoloration to them as if they were used to wipe something up. The queen bed looked clean but upon inspection it had been remade with dirty linen so I checked the single bed in the room which looked like it hadn't been used or slept in - I slept onto of the bed as I felt like I would catch something if I slept under the covers! (I asked for a new room, but they were fully booked) Because of the smell I had to leave the room and go out as it was giving me a headache. Check Out: Check out was simple enough as they had a drop box for the Key Receipt: I asked for my receipt to be emailed to me as their printer was not working at the time but once I returned to my office to clear my expenses there was no receipt and i have been trying to get in contact with the for the past 2 weeks with zero success as they never answer the phone!!!!! AVOID THIS FACILITY AT ALL COSTS

Dear Yayaya, Thank you for sharing your feedback, and we sincerely apologize for the negative experience you had during your stay. This is not the standard of service or quality we aim to provide our guests. We are sorry to hear about your check-in experience and the issues you encountered with the room. We take cleanliness and comfort seriously, and we will address the concerns you raised, including the condition of the room, the smell, and the linens. Our team should have done a better job ensuring everything was up to standard, and we deeply regret that we missed the mark. We appreciate your comments about the concierge’s behavior and will address this matter with the team to ensure that all guests feel respected and comfortable. As for the receipt, we apologize for the inconvenience caused and for the difficulty you had reaching us. We will prioritize getting your receipt sent to you as soon as possible. Again, we are truly sorry for the frustrations you experienced. We value your feedback and will work hard to make improvements. We hope you will give us another chance in the future to provide you with a much better experience. Thank you again. Kind Regards, Dipesh Subedi Hotel Manager Ibis Styles Canberra

Don’t bother

Tripadvisor 评级 1.0/5

Helpingaussies 经 TripAdvisor 认证的评论

This was our first and last time at this hotel . - No toilet paper in room just pieces of tissue on the sink - the toilet scrubber disgusting was dirty - no tv remote (went complained to reception was given a remote tv still didn’t work . ) - the room smelt like a smoker was previously in room . - tried calling reception couldn’t get through had to walk to reception they said some excuse of phone lines being down We complained and was offered complementary breakfast which was disgusting . For $174 a night I’d expect way more .

Avoid staying here

Tripadvisor 评级 1.0/5

Loretta C 经 TripAdvisor 认证的评论

This place is by no way 4* so I don’t know who has done the rating. The curtains are filthy, the fridge has no shelves in it and the TV doesn’t work. Only 3 coffee satchels and you need at least 2 in a cup and the room only gets serviced every 3 days thank goodness I’m only here 3 days. The whole place is very outdated and totally unappealing and certainly doesn’t make you feel good staying here. They are blaming the tv issue on old TVs and 3G being turned off but that was late October and we are in early December so that isn’t acceptable to go that long without fixing the problem - a TV is something expected in a room. I read the reviews before I booked this place and should have taken notice because I absolutely regret it now, it was purely for the convenience of being close to where the meetings were I am attending. It is very very clear management haven’t taken any action as the comments go back quite a bit. Best advice I can give is DO NOT stay here. There are a lot of really nice places to stay in Canberra that come highly recommended.

Nooooooo!

Tripadvisor 评级 1.0/5

Fat-Joe001 经 TripAdvisor 认证的评论

Accor and other motel sites post this as a 4 star hotel. I don't think so! The following is purely my opinion, based on my recent 5 night stay. I encourage you to view the Google reviews before booking a stay at this hotel. After my first two days I was transferred to my THIRD room, (114 then 524, then 520) the TV's didn't work, bed side lamp didn't work, rooms not fully serviced and cleaned, furniture stained, no glasses in the room, tea and coffee all but empty. We went to reception and asked for some glasses and was told they'd be sent over shortly.... we're still waiting for them! The hotel is dirty, run down, rubbish on the hallway carpets.... I don't think it's seen a lick of paint since it was built. As I was talking to recption on my checkout another man came and said his tv wasn't working and two mins later a woman checked out claiming her bathroom was riddled with ants..... Take a few minutes as I did (post stay) to checkout Google reviews.... they range from blood stained mattresses, half eaten food left in the fridge, mouldy socks under the bed, mould in the bathrooms etc. It's interesting to see the managers reply to the adverse reviews..... it's almost like he cuts and pastes the same answer..... I'll let my housekeeping manager know..... but it seems like nothing changes. And I only went back about 12m..... The rooms apparently are only serviced every three days, I believe. Do yourself a favour, stay at Abode or Garden City motel, only a few hundred metres away around the corner, in my case I'm paying $25 extra a night but let me tell you.... worth every penny. You'll notice that I have only given this place 1 star..... that's purely based on the fact that I can't give it less. Let's not be totally negative.... on the plus side. The showers are great, as is the wifi. Erin at reception tried her little heart out to make it right for us and in my opinion she, should be running the place.

Dear Fat-Joe 001, Thank you for sharing your detailed feedback. I’m truly sorry to hear about the challenges you experienced during your stay, and I sincerely apologize for the issues you encountered with your rooms and the overall condition of the hotel. This is not the experience we aim to provide, and I understand your frustration. I completely regret the inconvenience of being moved to multiple rooms, and I apologize for the problems with the TVs, lamps, and the lack of basic amenities such as glasses in your room. Our housekeeping team works hard to ensure that rooms are properly serviced and cleaned, and I’m very sorry that we missed the mark during your stay. I will personally follow up with our housekeeping department to address these issues and ensure that they are resolved. Regarding the cleanliness and maintenance concerns you mentioned, including the hallway carpets and overall condition of the rooms, I am very sorry that you felt the hotel was run-down. We take pride in the appearance of our property, and I will make sure that the necessary improvements are made to address these concerns, including regular checks to ensure rooms are properly stocked and cleaned. I do appreciate your recognition of Erin’s efforts at reception. She is a valued member of our team, and I’m glad she was able to assist you during your stay. I will be sure to pass on your kind words to her. Your feedback is invaluable to us, and I assure you that we take all comments seriously. We are committed to improving and ensuring that future guests have a much more positive experience. I hope you’ll consider giving us another opportunity to provide you with the quality of service that we strive for. Thank you again for sharing your thoughts, and I sincerely apologize for any inconvenience caused during your visit. Kind Regards, Dipesh Subedi

BYO entertainment, soap and pillow

Tripadvisor 评级 2.0/5

Noel D 经 TripAdvisor 认证的评论

My experience is reflected in multiple reveiews over the last 12 months, none of which the hotel management seems interested in addressing. This is a two start motel with very little regrad for providing service and facilties of any quality. The best thing about it was the free WIfi was fast and plentiful which is good because UI had to stream entertainment due to so few free to air station being available on the SD TV. See problems listed below: • Room had not been properly service prior to our arrival – no soap and very little coffee, milk and sugar • TV was Standard Definition with only free to air channels meaning we had very little to choose from. • Pillows were the worst I have ever had on a bed anywhere • Breakfast day1 – no eggs available due to issue with supplier • Dinner day 1 – was initially told that my Accor membership only entitled me to 30% discount rather that 2 for 1 – this was checked and corrected after I challenged that position. Food was just OK but country pub rather than restaurant standard – In restaurants they tend to set the tables rather than telling you to collect your cutlery on the way through to your table. • As mentioned in earlier reviews the curtains do not block out light

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其他网络用户评价我们的酒店

  • 446 评论 8.2/10 位置
  • 1,194 评论 4.4/10 房间
  • 678 评论 7.5/10 服务
  • 36 评论 5.8/10 上网
  • 647 评论 4.9/10 舒适度
  • 613 评论 3/10 清洁度
  • 320 评论 7/10 早餐
  • 271 评论 2.9/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。