Sails in the Desert - A member of Pullman Hotels 5 ดาว

The hotel is certainly not 5 star and in places is looking rather tired. The service is patchy and the communication is non existent when there are issues. The restaurant is very overpriced for both breakfast and dinner these are both buffets and in our opinion not worth the money, but you are limited to the number of restaurants on site. We feel they have a captive audience and play on this as you can’t go anywhere else

I spent four nights here and thoroughly enjoyed the experience. The staff are lovely - friendly, helpful and always seem happy. The food was good, the location great, the options for excursions were long! I've seen some whiney pants reviews complaining that it is expensive. Well of course it's going to be a bit more expensive - look where you are! In the middle of nowhere. All the food and drink has to be brought in, the staff have to live on site and all your options catered for, even if you dont use them. There is a supermarket and a handful of cafes five minutes walk away if you dont want to eat at the hotel. There are also other hotels where you can eat too. Some of the common areas could do with a lick of paint, but the rooms are big, well furnished and a great shower. I was lucky that I was on the top floor so had a fantastic view of Uluru from my balcony. All in all, I really like the place and hope to come back some day.

The rooms are spread out across the property in a maze of motel‑style interconnected buildings, which makes the layout quite confusing. It took us a long time to find our room, and the hidden elevators didn’t help. Although porter service is advertised, it was nowhere to be found during our stay. That said, once settled, our room was excellent. The staff were consistently kind and efficient, the pool was great and very welcome, and we enjoyed all the dining options we tried (room service, buffet breakfast, etc.). The laundry service also turned out to be very good. One point to note: although the hotel is presented as a Pullman and sold through Accor, the connection to Accor felt rather weak. This can be an issue if you plan to make use of benefits from the Accor ALL loyalty program.

Really enjoyed our stay at Sails in the Desert. Perfect base for exploring Uluru. Stayed 2nts here in early January. Rooms were clean, spacious and comfortable with great air-con to keep us cool in 44 degree heat! Pool was a good size and well maintained. Didn’t have dinner here but had a club sandwich at lunch and the breakfast had good choices. All food we had was enjoyable. Easy to meet for trips as meeting point was right outside hotel entrance. Walkable to all other accommodations and the outback bar or there was a shuttle bus that looped the resort and camel farm every 10mins or so. Would stay here again.

Beautiful comfortable rooms, food was fantastic. Pool area was great. Only downside is you can't get a simple sandwich or a coke... maybe they should have a cafe out of the core hours, too get simple snacks