ibis Cartagena Marbella 3 stars

Customer review rating (ALL Rating) 4.0/5 2,830 reviews

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Description

Hotel extras

  • Hotel with special policies for children

  • 24-hour business center

  • Pets welcome (up to 15 kg)

  • External laundry service for guests

  • ibis Kitchen bar and restaurant serving drinks and typical dishes

Our accommodation(s)

Hotel location

ibis Cartagena Marbella

AVENIDA SANTANDER # 47-90, 47, 90
130002 CARTAGENA
Colombia

GPS:10.436713, -75.535659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

PASTA & GRILL

Sea-view restaurant located on the second floor of the hotel, open to the public with capacity for 78 people, bar for breakfast and fully equipped with all necessary security infrastructure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,830 reviews

TripAdvisor Rating  4.0/5  997 reviews

Decent

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

It has a smell on the corridors, the guy on the front desk was rude

Good stay good breakfast

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It was a good experience my room was comfortable and it was a good view

Well located and quality services

Customer review rating 4.5/5

Veronica Business - Confirmed reviews ALL

Professional

Average stay in a "used to be" great hotel.

Customer review rating 2.0/5

Fabio G. Business - Confirmed reviews ALL

Great location, nice breakfast, but dropping the ball in the basics. Room shows aging, no welcome drink as offered for Accor members, shower leaks and floods the whole bathroom. I did ask for a thinner pillow which staff nicely supplied, improved my sleep from day 2.

Dear Fabio G. Vega, Thank you for taking the time to tell us about your experience at the ibis Cartagena Marbella. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gladys Alvarez Sales Executive

Agradable

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Amena

Estimado/a Karen Margoth L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Cartagena Marbella. Haremos extensivos sus observaciones a nuestro equipo de Alimentos y Bebidas, en cuanto a la variedad de nuestro Desayuno Buffet. Tenga por seguro que estos comentarios nos permiten mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros. Reciba un cordial saludo. Gladys Alvarez Sales Executive

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Other web-users rate our hotel

  • 854 reviews 8.7/10 Location
  • 1,547 reviews 4.3/10 Room
  • 1,396 reviews 6.8/10 Service
  • 44 reviews 7.2/10 WiFi
  • 651 reviews 2.9/10 Comfort
  • 649 reviews 5.8/10 Breakfast
  • 589 reviews 4.8/10 Cleanliness
  • 450 reviews 4.6/10 Food

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