Sofitel Auckland Viaduct Harbour bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.294 ulasan

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21 Viaduct Harbour Avenue, 1010 AUCKLAND, Selandia Baru

Deskripsi

Keistimewaan hotel

  • Lokasi tepi perairan spektakuler

  • 1 restoran, 1 bar, dan kafe santap al fresco

  • So Spa pemenang penghargaan

  • 1 restoran, 1 bar, dan kafe santap al fresco

  • 5 ruang rapat butik

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Lokasi hotel

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
Selandia Baru

GPS:-36.844868, 174.757385

Telepon
Fax +64 9 909 9001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.294 ulasan

Peringkat TripAdvisor  4.5/5  3.665 ulasan

Sertifikat keunggulan 2023

Good location but not worth the money, needs a deep clean

Catatan Tripadvisor 3.0/5

krzysiok123 Couples - Ulasan TripAdvisor tersertifikasi

The hotel is located at the harbour which is a really nice location for walking and accessing nearby bars and restaurants. We had a room with a balcony which had a nice view, it was spacious and well equipped. Breakfast was nice and tasted freshly cooked, the staff were generally friendly although at times it all felt a bit soulless. Unfortunately the hotel felt dated and run down overall, in much need of a deep clean and refurbishment. Our room was not clean, the cupboards covered in dust and there were many dirty patches on the carpet, walls and in the bathroom. The duvet was yellow and clearly hadn’t been washed in a while. Our air con was broken. We went for a swim and this was also a disappointment due to the dirty water and floors. Overall, whilst the location is good, the hotel is not worth the money. Suggest looking elsewhere.

Great location but mediocre quality

Catatan Tripadvisor 3.0/5

Richard C Ulasan TripAdvisor tersertifikasi

Our recent stay at the Sofitel Auckland was disappointing. While it is in a great location, the hotel itself is a bit rundown for the price. Elevators out of service one day. Our room AC not working the next. While we had stayed here back in 2014 and thought the property exceptional, in 2024 it was a disappointment.

Nice hotel on the waterfront

Catatan Tripadvisor 5.0/5

jonneeboy Couples - Ulasan TripAdvisor tersertifikasi

This is a nice hotel located on the new harbour complex. Breakfast is very good quality and there’s a good choice of mains. The Skytower is about 10mins walk and Queen Street shops about 15mins. Staff are very friendly and helpful. Room was nice and the beds comfortable

We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anniversary holiday

Catatan Tripadvisor 4.0/5

Elizabeth J Ulasan TripAdvisor tersertifikasi

This hotel is in a great location. Right on the harbour, about a 10 min walk away from the cbd or ferries. There are several cafes, restaurants close by. The rooms are spacious however housekeeping is hit and miss. They virtually made bed and tidied bathroom sink only. Bins were never emptied and we were chasing them for provided milk, coffee and filtered water every day. Beds were super comfy with good pillows. Breakfast is lovely with continental and hot buffet with a la carte selection as well. Unlimited barista coffees. Great service at breakfast. The pool is heated and easy access with steps and rail. Concierge didnt seem to know much. Kept telling us about tram which ran every 30 mins but then someone on street said it had been changed to run only on Sundays. We had a major issue on our last night which was dealt with professionally and expediently. The staff particularly Lukas and Anastacia could not do enough for us and follow up by general manager when we got home was excellent. Overall this is a lovely hotel, well situated with everything you want right there. If you go to Auckland this is a perfect place to base yourself.

Not consistent with the Sofitel brand

Catatan Tripadvisor 2.0/5

Alexander G Couples - Ulasan TripAdvisor tersertifikasi

A reported "high profile" guest was coming to the hotel. The hotel team clearly lost control of the lobby with groupies all about the place, pandemonium, groups of men running thru carrying arms full of bottled water they brought from the outside, and crowding. It was not a pleasant experience during the afternoon of our stay as we could not enjoy the common spaces. Some "high profile" guest should not result in loss of control of the common areas of the hotel and make us "no profile" guests feel marginalized with the facility feeling like a football stadium rather than a high-end hotel. Our one-day stay was ruined.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 288 ulasan 9.2/10 Lokasi
  • 618 ulasan 7/10 Kamar
  • 695 ulasan 7.7/10 Pelayanan
  • 5 ulasan 6.5/10 Internet
  • 226 ulasan 7.2/10 Makanan
  • 181 ulasan 8.3/10 Sarapan
  • 174 ulasan 8.4/10 Suasana
  • 126 ulasan 5/10 Kebersihan

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