Mensagem informativa

Hotel Mercure Paris Gare du Nord La Fayette 3 estrelas

Nota clientes Avis 3.9/5 2.243 comentários

Hotel aprovado por ALLSAFE

Reservar este hotel
Quarto 1

Garantia do melhor preço

Como funciona?
Hotel Mercure Paris Gare du Nord La Fayette
Ver em um mapa
+ 10 Serviços

Extras do hotel

  • 200 m da Gare du Nord e Gare de l'Est, RER direto para o Aeroporto Roissy CDG

  • Quartos com varanda no 7º andar, vistas deslumbrantes de Paris! (a pedido)

  • Bandeja de pequeno-almoço à sua escolha para comer no seu quarto ou na sala do pequeno-almoço

  • Pequeno-almoço no serviço de quartos e refeições 24/7

  • Hotel com certificação ALLSAFE, atribuída pelo Bureau Veritas

Serviços no hotel e nas proximidades

Check-in desde as 12h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Acessibilidade para pessoas com mobilidade reduzida
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • CHECK-IN ÀS PRIMEIRAS HORAS A PARTIR DAS 08:00 Serviços a pagar
  • Lavandaria
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Passeios de barco
Serviços empresariais
  • 4 Sala(s) de reunião
  • Área de Internet (Macintosh)
  • Servicio disponible fotocopia/impresión

Localização do hotel

Hotel Mercure Paris Gare du Nord La Fayette

175 rue la Fayette
75010 paris
frança

Tel: +33144898910

Fax: (+33)1/40360030

Check-in desde as 12h00

Check-out até às 12h00

  • FROM GARE DE LYON :  65 GARE DU NORD

  • FROM GARE ST LAZARE :  26 GARE DU NORD

  • FROM GARE DAUSTERLITZ :  5 GARE DU NORD

  • FROM GARE MONTPARNASSE :  4 GARE DU NORD

  • FROM OPERA :  7 GARE DE LEST

  • FROM GARE ST LAZARE :  RER E MAGENTA

  • FROM ORLY :  RER B GARE DU NORD

  • FROM ROISSY CDG :  RER B GARE DU NORD

  • De avião

    ORLY A 24,6 km / 15,29 milhas

  • De avião

    ROISSY CDG A 23,1 km / 14,35 milhas

  • De comboio

    GARE DE LEST A 0 km / 0 milhas

  • De comboio

    PARIS GARE DU NORD A 0,45 km / 0,28 milhas

GPS:48.8799, 2.35939

As nossas opções de alojamento

Escolha o tipo de quarto que lhe convém... Opte pelos nossos quartos Standard de qualidade ou mime-se com os nossos quartos Privilege de alta classe com os seus toques especiais Mercure.

Os nossos restaurantes e bares

LE BAR

Podemos oferecer catering no quarto com os nossos parceiros de mercearia, e em frascos 24/7.

Foto não contratual

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 4

  • Tamanho máximo: 56

  • Capacidade máxima: 33 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Hotel Mercure Paris Gare du Nord La Fayette

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 3.9/5

2.243 comentários

tripadvisor

Classificação do TripAdvisor 3.5/5

653 comentários

Para uma noite

Nota clientes Avis 4.0/5

Leonardo Famílias - 17/02/2020 Comentários confirmados de ALL

Ideal para quem vai ficar uma noite e/ou dia na cidade.

Exmo Senhor N., Agradecemos os seus comentários no seguimento da sua estada no Hôtel Mercure Paris Gare du Nord La Fayette. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, M. ISSA Nayad

Excelente custo beneficio

Nota clientes Avis 4.5/5

Marcela Viajante individual - 05/11/2019 Comentários confirmados de ALL

Quarto limpo e confortável embora pequeno. Café da manhã muito bom. Localização muito boa próximo d Gare du nord.

Nice location to catch a train in/out of Gare de Nord.

Nota Tripadvisor 4.0/5

Kate A Family - 04/11/2019 Avaliação com certificação TripAdvisor

A basic/ stylish room to stay if traveling in/out of Gare de Nord. Staff was great and accommodating. They have room service and breakfast. Short walk with luggage to the station. We traveled by train from the Netherlands to Gare de Nord. Then took the RER to CDG the next morning.

Paris Stay

Nota Tripadvisor 4.0/5

tereem2017 Family - 22/09/2019 Avaliação com certificação TripAdvisor

The location to Gare de Nord station was good. The hotel overall was nice, rooms were nice and compact. Our only comment was the reception. The receptionists were not very friendly and seemed to be pre-occupied with our things. The welcome was not very good.

The most horrible stay ever in an Accor hotel!

Nota Tripadvisor 4.0/5

sabinechaugny Business - 09/09/2019 Avaliação com certificação TripAdvisor

This is my worst experience in an hotel. The location is horrible, the view over the rail ways a disaster. The noise in and out the hotel is unbearable. The uneducated employees just open the door whenever they want to undertake house keeping. Choose another hotel.

Bom

Nota clientes Avis 3.5/5

Pedro G. M. Casais - 14/08/2019 Comentários confirmados de ALL

A acomodação do quarto deixou a desejar. Após a estadia em Paris, fui a Yerevan, e posso afirmar que a acomodação do quarto do Ibis Yerevan é bem superior. Já estive no Mercure em São José dos Campos( São Paulo/Brasil), que também supera em muito a acomodação no Mercure Gard Nord. O Ibis Gard Nord também tem uma acomodação que supera o Mercure Gard Nord.

Exmo Senhor M., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Hôtel Mercure Paris Gare du Nord La Fayette. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos

Never again

Nota Tripadvisor 1.0/5

roberta p Business - 04/08/2019 Avaliação com certificação TripAdvisor

This hotel used to be pretty decent but has dropped in standard and there are many better options for the same cost or cheaper. The air con broke and sounded like a freight train, I couldn’t get hold of anyone so at 4am was down in reception. Finally managed to reach someone at 6.30am when they moved me to another room - a twin. The water stopped mid shower, when I mentioned at check out they casually said there was a leak which was being repaired - maybe a call to advise against showering? Location is great for the station but that’s about it.

Below standard

Nota Tripadvisor 1.0/5

erniehurst Family - 01/08/2019 Avaliação com certificação TripAdvisor

On arrival it was noted that the reception was exceptionally hot with the only method of cooling the entire area being a single fan behind the desk.We were informed that a water pipe had burst hence the the lobby have the appearance of a building site. The first room we were given had faulty air conditioning,the second room was moderately better but the damp smell which was obvious throughout the hotel was present in the room. The last straw was the lack of hot water in the shower.The next day we moved to The Mercure at Gard du Lyon which your records will confirm,this proved an expensive Paris weekend due to having paid for the Saturday and Sunday nights at both hotels. We visit Paris frequently and I also use Mercure in other destinations for business.I will be consirdering other providers in future.

Very Disappointing Stay - NOT a 3 star hotel

Nota Tripadvisor 1.0/5

John D Couples - 23/07/2019 Avaliação com certificação TripAdvisor

Very disappointing stay. Book this hotel for its location between Gare du Nord and Gare de l'est train stations in Paris, and the fact it was a 3 star property run by Accor that stated it had "air conditioning." With global warming this is an important feature for me when I travel. Upon arrival it was obvious this hotel had seen better days. The lobby was super hot, and there was some sort of fan in place that seemed to be trying to dry out the upper floors due to some sort of water main break. Maybe it was related to an air condition condenser, because not only was the lobby hot, but all the rooms where without air conditioning too. Nothing was ever explained to us of what had happened, or any type of apology for not providing the amenity of air conditioning in the rooms as advertised. A fan was provided in the room, and luckily we faced away from the street so we could open the windows at night to cool down or else the stay would have been completely miserable. The disappointment was not just related to the air conditioning, but the overall condition of the hotel and rooms. We stayed with another couple, who had to move rooms do to a terrible musty smell in the room. The carpets and drapery are frayed in the hallways and rooms, and the condition of the rooms are very run down. In no way is this a 3 star experience - I have been in Ibis Budget hotels that were MUCH nicer than the Mercure hotel. Because the Gare du Nord it a bit of a rough area, we could not get in the lobby without the desk clerk opening the door for us - which was super frustrating as ofter the desk clerk was not there, and ringing the bill to get someone's attention did not result in immediate service. When the desk clerk showed up they sometimes would be apologetic about the delay saying they were on a different floor attending to something, and sometimes offered no reason why they were not at the desk as expected. Our rate included breakfast, and I can say that was the best experience here. The food selections were plentiful, and of good quality. I really hate to give such a negative review, but I will never stay at this hotel again, and would encourage other travelers to stay away and check out the many other options in this area.

Convenient to Gar du Nord

Nota Tripadvisor 3.0/5

sajehouse Couples - 28/06/2019 Avaliação com certificação TripAdvisor

Very "compact" hotel similar to what you might expect from an Ibis elsewhere. I didn't feel that I got recognition for my gold status with Accor, or any "service" or assistance from the reception staff. Room was adequate but nothing special. From my experience in Paris, this is not unusual, so with lower expectations of size, quality and service typical of Paris, it met expectations but certainly didn't exceed them.

Atendimento expecional

Nota clientes Avis 4.5/5

Anónimo Casais - 27/05/2019 Comentários confirmados de ALL

A funcionária Carol foi muito prestativa e carimstica no atendimento. Com certeza voltaremos e indicaremos o hotel para amigos e familiares.

Está mais p ibis

Nota clientes Avis 3.5/5

Anónimo Casais - 04/05/2019 Comentários confirmados de ALL

Hotel está velho e não parece esse Mercure.

Exmo Senhora R., Agradecemos os seus comentários no seguimento da sua estada no Hôtel Mercure Paris Gare du Nord La Fayette. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Mendy Front office

Muito bom

Nota clientes Avis 4.5/5

Maikon Negócios - 18/04/2019 Comentários confirmados de ALL

Hotel bem localizado Atendimento da funcionária Carolina foi exemplar

Bom dia M. Maikon e Gian, Muito obrigada pelo gentil comentario. Foi com prazer que recebemos as suas felicitações. Não deixarei de partilhar o comentário com toda a equipe. Estou feliz que vocês passaram uma otima estadia. Nos vemos em breve quando voltarem da China. Cordialmente, Carolina

Very good hotel in good location

Nota Tripadvisor 4.0/5

Inez H Couples - 16/04/2019 Avaliação com certificação TripAdvisor

This hotel is ideal if you arriving in Paris by Eurostar as we did. It is literally just round the corner from the Gare du Nord. It is in an old Parisien building so the rooms are not large. However, our room was really well decorated and fitted out. The well appointed shower room was great, but the only thing we didn't like were the heavy glass wall/doors which were also semi-opaque! The breakfast was really good and served in a very nice breakfast room. Staff were friendly and welcoming. Although our room looked on to Rue Lafayette and the Gare de l'Est, the double glazed windows and excellent air conditioning meant this was not a problem.

Dear InezEdinburgh, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit in Paris, Warm regards, Rossella A. - DM

Arq

Nota clientes Avis 4.5/5

Joana A. Famílias - 24/11/2018 Comentários confirmados de ALL

Muito boa. Tranquilo

Stay at Mercure

Nota Tripadvisor 4.0/5

Guide38698527059 Business - 07/11/2018 Avaliação com certificação TripAdvisor

Excellent location in the heart of Paris close to Gare du Nord. Warm and pleasant breakfast. Reception is friendly and welcome nicely. Most of the food stated in the menu was not available: a weakness that need to be addressed.

Dear Guide38698527059, We thank you for your contribution on this site after your stay at Mercure Gare du Nord Lafayette. We are delighted to see that you appreciated your journey in our hotel as well as our staff, for whom your satisfaction is the biggest reward. We took note indicated about food menu and are going to remedy it as soon as possible. We hope to have the opportunity to welcome you again during a next trip in Paris. Warm regards, Rossella A. - DM

Needs Help

Nota Tripadvisor 1.0/5

douglasf85255 Solo travel - 01/10/2018 Avaliação com certificação TripAdvisor

My room air conditioner was not working. It was so hot I was sweating. The desk clerk looked up my room and commented that their was a problem with the cooling. He did give me another room that the air worked but the vents were missing. I was very confused and disappointed that Mercure knew of the problem with the room but assigned it to me anyway. The desk clerk just smiled and said "yes we know there is a problem". No comfort to me to have to make 4 trips moving my things 2 floors. Not up to Mercure standards or even close. I would avoid

Dear Douglasf309, we thank you for sharing your feedback after your stay at Mercure Gare du Nord Lafayette. We are really sorry about the incovenience had during your stay, in particular about AC. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rossella A. - DM

Poor experience overall

Nota Tripadvisor 2.0/5

AdamG2218 Solo travel - 13/08/2018 Avaliação com certificação TripAdvisor

Aircon hardly works, The location isn’t the best, but it’s easy to get around with the metro being right by. Had to wait outside when coming back at night, hotel staff have to be at the desk to let you back in. Hotel staff were all friendly and helpful.

Poor bathroon

Nota Tripadvisor 2.0/5

A7510MIpaul Business - 02/07/2018 Avaliação com certificação TripAdvisor

The very small bathroom, has been designed so that the only way to use the shower unless you are super thin, as if you open the door to the shower inwards there is virtually no space to enter the shower. The only way is to open the shower door outwards, and to achieve this you need to open the shower closet door out into the small room. This I believe is a design fault

Dear A7510MIpaul, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare du Nord La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is important us and we thank you to share your feedback. Sincerely, Rossella A / FOM

Our Visit

Nota Tripadvisor 5.0/5

brugge42 Couples - 23/05/2018 Avaliação com certificação TripAdvisor

This was our second visit to this hotel as it is ideally situated for both the centre of Paris and the Eurostar at Gare Nord. Like last time we found the staff friendly and helpful. The room was clean and tidy and had everything we possibly needed for a comfortable stay. Would not hesitate in booking this hotel again.

Os 20 comentários mais recentes

Em parceria com TripAdvisor

Os nossos outros hotéis nas proximidades

Todos os nossos hotéis em paris