Novotel Вена Хауптбанхоф 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 069

Гарантия
лучшей цены
Novotel Вена Хауптбанхоф - Image 1
Novotel Вена Хауптбанхоф - Image 2
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Canettistrasse 6, Гараж: Karl Popper Str 4, 1100 Вена, Австрия

Описание

Особенности отеля

  • Место для творчества и совместной работы

  • Большой зал для мероприятий с современным оборудованием, вместительность до 450 гостей

  • Фитнес-центр и зона спа на 19 этаже, с восхитительным видом на крыши венских домов

  • Современный городской отель, расположенный прямо у центрального вокзала Вены

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Расположение отеля

Novotel Вена Хауптбанхоф

Canettistrasse 6, Гараж: Karl Popper Str 4
1100 Вена
Австрия

GPS:48.18572, 16.37914

Телефон
Факс +43 1 90922661222

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

THE FLAVE OF VIENNA

Познакомьтесь с Веной для гурманов: ресторан THE FLAVE предложит разнообразие блюд от современной высокой кухни до австрийских деликатесов. Насладитесь блюдами à la carte или "на всю компанию" в оформленной яркими плитками гостиной с воздушным атриумом.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 069

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 017

Сертификат качества 2024

Good location, but could be improved

Примечание: Tripadvisor 3.0/5

tourist_tales Реальные отзывы TripAdvisor

Kind of a mixed review, I would have put it more a 3 1/2 star. So, to begin with a few things that could be better, it is unclear the difference between a family room for 1 child or a family room for 2 children. Novotel wouldn't tell me in advance in writing what the difference was, and said I needed to call them in Austria and they would help. I booked one for 2 children, at slightly higher rate, as it looked like it provided a double sofa bed. When I turned up, only a single sofa bed was set up. A quick chat to reception and it was altered, new sheets, new pillows and sorted within 10 mins. the double sofa bed had 2 separate mattresses which were different thicknesses which wasn't good, but my child said it was comfy enough. The air con didn't work well, it was heat or cold air, never balanced so night was a constant under duvet, then out until it went cold then back in. A fridge provided in the room is good, but a sticker saying the contents are free, and all they provide is 2 sparkling waters was more insulting than offering just a fridge to use. 27 euro for breakfast is excessive in my opinion, and I didn't pay it, so don't know how good it was. Positive, room was clean, staff very friendly, and when raised the issue about the bed, responded fast, couldn't ask for more. The location is also excellent and great public transport links. I probably would stay again, but only due to cleanliness and location

Thank you for taking the time to share your experience with us. We're pleased to hear that you appreciated the cleanliness of the room, the friendliness of our staff, and our excellent location with great public transport links. We do apologize for the confusion regarding the family room setup. We understand the importance of clear communication, especially when it comes to booking a room that fits your needs. We regret that the room didn't initially match your expectations, but we're glad that the issue was resolved quickly by our team. We will review our room descriptions to ensure we provide more accurate information in the future. Regarding the air conditioning, we understand the discomfort it caused. The system is currently set to heating mode for the season, and unfortunately, we are unable to adjust the cooling during this time. We apologize for any inconvenience this may have caused, especially when outdoor temperatures are still high. We hope this explains the issue, and we appreciate your understanding. As for the minibar, we would like to clarify that it is always included in our rooms, but the contents do vary depending on the room category. In standard rooms, we provide 2 bottles of mineral water, which are not refilled during your stay. In our Executive rooms, Junior Suites, and Suites, the minibar is fully stocked (water, soft drinks, beer, snacks, etc.) and replenished daily. We understand that you were expecting more variety, and we apologize for any disappointment this may have caused. Lastly, we also take note of your feedback regarding the breakfast price. We understand that value is an important factor when considering breakfast options, and we appreciate you sharing your thoughts with us. Thank you once again for your valuable feedback. We are glad that our staff were able to resolve the issues promptly, and we look forward to welcoming you again in the future. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Отличный отель

Примечание: отзывы клиентов 5.0/5

S. S. Деловые путешественники - Проверенные отзывы - ALL

Давно являюсь членом клуба но ни разу не останавливался в этом отеле и вот решился( смущало что близко жд пути и будет шум ) Прекрасная шумо изоляция. Очень чисто , прекрасная косметика, хороший персонал. Хотелось бы отметить что среди персонала есть украиноговорящие и на других языках, что делает общение более комфортным.

Thank you for your wonderful feedback! We’re so happy to hear that you decided to stay with us and that you had a great experience. It's fantastic that the soundproofing worked well for you and that you enjoyed the cleanliness, amenities, and friendly staff. We’re also glad to hear that the multilingual team, including Ukrainian-speaking staff, made your stay even more comfortable. We truly appreciate your kind words and hope to welcome you back soon! Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

Memorable stay

Примечание: Tripadvisor 5.0/5

David_Calu Реальные отзывы TripAdvisor

Well maintained property with functional facilities. Located to connect center and international spots easily. Breakfast fresh and delicious with various treats. Rooftop SPA was amazing in the evenings, Sadly there is no swimming pool, but the views have been unforgettable. Cheers to Sasha and Alex at the lobby bar, friendliest members of the entire team 🙋🏻‍♂️ definitely stay again if i revisit this wonderful city

Thank you for sharing such a wonderful review. We’re thrilled to hear that you had a memorable stay with us and that you found our property well-maintained with functional facilities. It’s great that our location was convenient for your travels, connecting you easily to both the city center and international spots. We’re also pleased you enjoyed our fresh and delicious breakfast options, as well as the unforgettable views from the rooftop SPA. We’re especially grateful for your kind words about Sasha and Alex at the lobby bar. They will be happy to know they made such a positive impression. We understand your wish for a swimming pool, and while we don’t have one, we’re glad the views made up for it! Thank you for your recommendation, and we look forward to welcoming you back the next time you visit this beautiful city. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Great location for the main railway station but a distance from the city centre.

Примечание: Tripadvisor 5.0/5

David T Friends getaway - Реальные отзывы TripAdvisor

As we were arriving and departing by train we wanted a hotel near to the station. And this one is ideal. Only 2 minutes walk out of the side entrance to the station. The ground floor and reception are airy and modern, and the receptionist was very efficient and informative. The rooms were spacious and functional, with comfortable beds and a quiet environment. Breakfast was quite expensive so we decided to eat out and there is plenty of choices of places for a light breakfast in and around the station. The downside to staying in this location (no fault of the hotel) is it is a 20-30 minute tram ride to the centre. The underground would be quicker but the line past the main railway station was closed when we visited. The trams were crowded at all times of the day and it was quite confusing understanding how to navigate the transport system (and purchase tickets). I would definitely recommend this hotel.

Thank you for your detailed feedback. We're thrilled to hear that our location worked well for your travel plans, with the close proximity to the train station making your arrival and departure easier. It’s also great to know that you found the ground floor and reception area modern and comfortable. We appreciate your kind words about the efficiency and helpfulness of our receptionist; we strive to make every guest's experience as smooth as possible. We’re glad you enjoyed the spacious rooms and quiet environment, providing a relaxing space during your stay. We understand that breakfast options can vary in preference, and we’re happy you found alternatives nearby to suit your needs. As for the distance to the city center, we agree that it can take a bit of time to reach, but we hope you had the chance to explore the beauty of Vienna. Thank you for recommending us! We truly appreciate your feedback and hope to welcome you back for another stay in the future. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

A great hotel meets every expectation

Примечание: Tripadvisor 5.0/5

Christopher W Реальные отзывы TripAdvisor

WE have stayed un the Novotel on a regular basis since 2017. The service as usual is always very good. We arrived by train from Frankfurt which was delayed. Stephan was on duty at reception and he helped us sort our room out. He is a credit to the Hotel Bar staff are also very good

Thank you for your wonderful feedback and for being such a loyal guest since 2017! We’re delighted to hear that you consistently enjoy your stays with us. It’s especially great to know that Stephan was able to assist you after your delayed train, and we’ll be sure to share your kind words with him. Our bar staff will also be pleased to hear your compliments. We truly appreciate your continued support and look forward to welcoming you back for many more great experiences. Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 097 Отзывов 9.6/10 Расположение
  • 1 908 Отзывов 7.6/10 Номер
  • 1 481 Отзывов 7.9/10 Сервис
  • 45 Отзывов 6.4/10 Интернет
  • 1 087 Отзывов 8.8/10 Завтрак
  • 808 Отзывов 8.1/10 Чистота
  • 446 Отзывов 9.4/10 Атмосфера
  • 164 Отзывов 8.1/10 Велнес-зона

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