Novotel Wien Hauptbahnhof 4 estrelas

We arrived to hotel with our 2 small kids. It was after 8pm. We checked in, and then we wanted to have a nice dinner but we were told that it is not possible as they are too busy and they are not taking any more bookings. Place didnt look busy at all. Staff was rude! Next day I wanted to talk to manager about that situation and I was told told that they are all in the meeting! I will never stay there again and I will not recommend it to anybody!

2022 was a year of firsts. First time away from American soil traveling alone and Novotel was the perfect home away from home. Marlies eased my concerns and stayed in email contact to reassure me that they had everything in order for my stay🙏

All the comforts expected at Novotel, nothing disappointing as such. location is super as in terms your are right next to the Vienna Central Station - so connectivity to the airport, city center, cross country buses or any other place is not a problem at all. Next door is the station with huge food court with variety on offer ..so you can eat there and save some cash :) Although near the station still the area is peaceful and quiet. Overall would not mind returning here at all

We had a four daybreak the hotel is very close to the tram and train services Vienna is easy to get to. The hotel is busy restaurant services are over good. Rooms are well appionted. Staff were very polite the gym on floor nineteen has a spectacular view of the city well worth a look. All in all recommend this hotel

The location is good. We arrived on a late flight, so it was perfect to take a 15 minute train ride directly to Wien Hauptbahnhof - a one minute walk from the hotel. We had checked in online, so there was no waiting for our key. Seamless. The room was modern and comfortable and, despite being just outside the main railway station, was perfectly quiet. Our room overlooked the station and it was interesting to watch the trains come and go. Breakfast was a delight - perhaps too good! There is a huge choice, freshly prepared and frequently replenshed. The staff were always pleasant and helpful. Whilst the location isn't perfectly central, getting round Vienna was so easy from here. The underground is located in the station and the trams stop nearby. The Vienna tour buses (two different operators) also stop at the station. The hotel has a good bar and we ate at the restaurant one evening. Negatives? It would be hard to think of any during our 4 night stay.