宜必思尚品卢塞恩城市酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 819 评论

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Friedenstrasse 8, 6004 卢塞恩, 瑞士

描述

酒店其他优惠

  • 通过绿钥匙认证的酒店

  • 免费公共交通票。

  • 卢塞恩免费游客卡，可享缆车、博物馆和短途旅行费用折扣。

  • 位于卢塞恩市中心

  • 酒店内提供密室逃生游戏房（收费）

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酒店位置

宜必思尚品卢塞恩城市酒店

Friedenstrasse 8
6004 卢塞恩
瑞士

GPS:47.056835, 8.311907

电话
传真 +41 41 418 48 18

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

会议和活动

会议室数量
5
最大房间的表面
240 m²  /  2583.336 sq ft
最大座位容量
240
宴会的最大容量
100
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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  819 评论

TripAdvisor 评级  3.5/5  1,181 评论

Lovely 3 star hotel in Lucerne city

Tripadvisor 评级 5.0/5

WaiMingLoke 经 TripAdvisor 认证的评论

Approx 12-15 mins walk from the train station. Or CHF14 by taxi. Minutes away from the Lion Monument and the lake. With good bus support and supermarket nearby. The rooms are nice with balcony. Breakfast is available and all day coffee and tea is available. The staff are professional and helpful. The hotel also provides a free bus and train pass which is very helpful. Excellent for exploring the town. Recommended

客户意见评级 4.5/5

Wei Z. 朋友住宿 - 所有已确认评论

酒店离景点和火车站均在步行范围之内。早餐不错👍，酒店隔音很好，即使住在电梯隔壁也听不到任何声音。

Dear Wei Z., Thank you for your positive feedback regarding the convenient location, breakfast quality, and soundproofing of our hotel. We are pleased to know that you enjoyed your stay and found our facilities to your satisfaction. We hope to see you soon again. Sincerely, S. Samil Benli - General Manager

Good location, Friendly Staff, but not as clean as it should be.

Tripadvisor 评级 4.0/5

TravelMario64 经 TripAdvisor 认证的评论

We stayed here for 4 nights during Lucerne Festival. We chose this hotel primarily based on its location, which is actually better than I expected. The main train station and the KKL concert hall are within walking distances, and a bus stop is also close by. The Korean lady at the front desk was very friendly and helpful. She explained the public transportation and hotel features in every detail. Our room (Standard Room, 1 King bed) was small, as I expected. There was very little space for storage as in other 'IBIS'-brand hotels. The bathroom was basic. It was difficult to close the shower door completely. After a few days, we learned a trick or two that prevented water from being leaked out. The breakfast buffet was OK. With decent selection of hot and cold dishes. One could get free coffee or tea from the breakfast cafe all day, which was very good. One thing we did not like about the hotel, other than the small room size, was the cleanliness. Because of the lack of space, we put our carry-on luggage underneath the bed. When we pulled it out, it was covered in dust. That led us to inspect the cleanliness of other parts of the room. Well, they should have done a better job at vacuuming the room and the bathroom. Overall, it was a decent choice for the price. I might choose to pay more for a cleaner and/or larger room if I go back to Lucerne.

Dear TravelMario64, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location and that our staff, especially at the front desk, were helpful during your stay. We appreciate your constructive comments regarding the room size, bathroom, and cleanliness. Your observations are valuable and will be shared with our housekeeping team to ensure we continue improving our guest experience. It’s great to know that you enjoyed the breakfast selection and the complimentary coffee and tea throughout the day. We hope to welcome you back to Lucerne and provide an even better stay in the future. Best regards, S. Samil Benli - General Manager

Expensive belonging had been damaged here

Tripadvisor 评级 2.0/5

Jchau99 经 TripAdvisor 认证的评论

My brand new Paris perfume was destroyed. I just got it, arrived at this hotel, took a walk and came back with a wonderful smell of my perfume. The sprayer was broken so I didn't have my souvenir to take home with me. My perfume leaked and empty in a day. I didn't even have a chance to use it. The hotel didn't take any responsibilities.

Dear Jchau99, Thank you for sharing your experience. We are very sorry to read your words about the damage to your perfume.we understand how upsetting this must have been, especially as it was a new and special item. Please note that we have already investigated this issue, as the security of our guests is one of our top priorities. We can confirm that no one except our professional cleaning staff entered the room. This does not mean that we do not take responsibility; we handle such issues very carefully to protect the legal rights and reputation of all parties which have been involved. I am sorry to inform you that no evidence was found. If you wish to provide more details, please feel free to contact us. We sincerely hope to regain your trust during your next visit. Sincerely, S. Samil Benli - General Manager

Brilliant location and a good hotel

Tripadvisor 评级 4.0/5

helenw555 Couples - 经 TripAdvisor 认证的评论

Stayed here for 4 nights, great base for exploring. 10 min walk from main station but you get a local travel ticket included. Our room was large with doors out on to a terrace with a table and chairs and views of the mountains. Plenty of storage in the room along with a kettle and plenty of plugs. Breakfast has an excellent selection of cereals, breads, meats, cheese, fruit, hot selection, tea, coffee and juices. Couldn’t fault the hotel at all, can’t understand some of the negative reviews on here as our room was very clean as well and staff friendly. We were in room 604.

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其他网络用户评价我们的酒店

  • 798 评论 9.3/10 位置
  • 981 评论 5.2/10 房间
  • 679 评论 8.4/10 服务
  • 10 评论 8.2/10 上网
  • 515 评论 4.6/10 舒适度
  • 400 评论 7.8/10 早餐
  • 392 评论 4.5/10 清洁度
  • 225 评论 4/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。