Mantra Gladstone 4.5 stars

Customer review rating 4.6/5 2,604 reviews

ALLSAFE approved hotel

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How it works?
Mantra Gladstone
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+ 11 Services

Hotel extras

  • 24 hour access to Fitness Centre

  • Availability for Room Service

  • Various options for Dining

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna (nearby)
  • Golf
Business services
  • 5 Meeting room(s)
  • Copy/print service available

Hotel location

Mantra Gladstone

Cnr Bell and O Connell Street
4680 gladstone
australia

Tel: +61749798200

Fax: (+61)749798269

Check-in from 14h00

Check out up to 10h00

  • By plane

    GLADSTONE AIRPORT At 7km / 4 miles

  • By train

    GLADSTONE At 2km / 1 miles

  • By train

    TRAIN STATION At 1km / 1 miles

Our accommodation(s)

The Superior Rooms feature two Queen beds. The rooms are beautifully furnished with modern decor with all the amenities that the modern day traveller requires

Superior Queen Twin

Accessible room
  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

CAFE ON THE POINT

Non contractual photo

ENCORE

Type of cuisine: International

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Pacinos offers authentic Italian fare. Its menu includes pastas homemade pizza beef chicken and seafood dishes. There is a range of decadent desserts to provide the perfect finish for your meal.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

MEMBER'S LOUNGE

Casually enjoy a cold or hot beverage within the Members bar for a business meeting or with family and friends whilst watching the live music on a Saturday night and Sunday afternoon or enjoying a snack from the latest Tapas menu.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 185

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Mantra Gladstone

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,604 reviews

tripadvisor

TripAdvisor Rating 4.0/5

440 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Staff incredible-food almost inedible

TripAdvisor rating 4.0/5

gourmetgreynomads1 30/07/2021 TripAdvisor review

Food Bill was removed as it was inedible-on my return to Gladstone we chose to stay at the Oaks due to the poor food at the Mantra-thankfully the Manager removed the food bill and was most apologetic, there were several other coupleswho refused their food as well.

Customer review rating 3.0/5

Dr. M. D. Couples - 28/07/2021 Confirmed reviews ALL

Staff were amazing but unfortunately the food was dreadful-a 1 hour wait for dinner and then it was burnt and inedible, the manager deducted the dinner from our bill!! Very Thankful. We choose to cancel our reservation on the 26th and stayed at the Oaks due to the quality of the Food. Thank You, Dr. Michael D.

Friendly and helpful

Customer review rating 4.5/5

Anonymous Families - 27/07/2021 Confirmed reviews ALL

Super helpful and so friendly. We were traveling with a boat and it was ‘ no problem’ allowing us to park it in the grounds.

Exceeded expectations

Customer review rating 5.0/5

Marts Business - 26/07/2021 Confirmed reviews ALL

Loved our stay, front desk where extremely helpful. They went the extra mile for us and it was appreciated.

Overnight stay

Customer review rating 5.0/5

Sarah S. Families - 26/07/2021 Confirmed reviews ALL

We loved it ! From the welcome at reception , to bar staff to our room , fantastic and exactly what you expect from Mantra

Comfortable and welcoming

Customer review rating 4.5/5

Diane C. Families - 26/07/2021 Confirmed reviews ALL

Very pleasant and clean - always a great nights sleep and meals excellent - thank you

Good stay

Customer review rating 4.0/5

Robyn E. Couples - 26/07/2021 Confirmed reviews ALL

Stayed the one night on our way to Townsville. Buffet had plenty of choices. Breakfast too expensive.

Amazing experience

Customer review rating 5.0/5

Chloe Families - 26/07/2021 Confirmed reviews ALL

Friendly staff, great amenities. Though there was a slight issue with a room not being cleaned but that was sorted out professionally and I enjoyed my stay and would recommend.

Ok

Customer review rating 3.5/5

Wade W. Business - 26/07/2021 Confirmed reviews ALL

Great mostly, new buffet was terrible. Food was awful, dropped gravy and sauces all around the curries. Salads looked like they were tipped out of a packet. Best thing was the small bread rolls.Won’t be back their again. Pacino was good.

No clock in the room

Customer review rating 4.0/5

Kerry Families - 26/07/2021 Confirmed reviews ALL

No clock in the room, no soap in the bathroom, not Netflix very disappointed about that

Extremely Comforting

Customer review rating 5.0/5

Julie Business - 26/07/2021 Confirmed reviews ALL

Absolutely felt special. From the late check in to service in restaurant to early morning checkout. Loved everything about it. Room was amazing, quiet, comfortable, clean, fresh.

Great access to sports club

Customer review rating 3.0/5

Anonymous Business - 29/06/2021 Confirmed reviews ALL

Unfortunatley I was unaware (and dissapointed) that my booking didnt have a balcony this time

Dear Mark H., Thank you for taking the time to tell us about your experience at the Mantra Gladstone. I am sorry that your room experience did not meet your expectations. I can see that the booking was made through the Corporate Travel Agent and would suggest contacting them to ensure that they continue to book a balconies room for you instead of the Queen Twin room, which is the lead in room type. We appreciate your sharing your concerns and look forward to welcoming you back in the near future. Sincerely, Craig Conley General Manager

Comfortable Stay

Customer review rating 4.0/5

Peter B. Business - 29/06/2021 Confirmed reviews ALL

Room spacious and well appointed & customer service met all expectations.

Great hospitality

Customer review rating 5.0/5

Michael Business - 28/06/2021 Confirmed reviews ALL

Staff are wonderful, feels like coming home

Good Stay

Customer review rating 5.0/5

Siddhartha B. Business - 25/06/2021 Confirmed reviews ALL

All staffs are very friendly and efficient, starting from the cleaner to the front desk attendants. I must mention one particular incident. I was in the Gym and I left my Bose Earbud there. I did not even remember till I checked my bag on my return to home. I rang up the reception and whata pleasant surprise awaited me. Yes the earbud was awaiting for the owner's claim. A cleaner picked it up from the Gym and handed over. You have amazing people working for you.

Very clean comfy rooms and well priced including meals

Customer review rating 5.0/5

Anthony Families - 25/06/2021 Confirmed reviews ALL

Tidy and nice... great beds this is the 6th hotel I'd stayed at in 2 weeks and bye far the best and cheapest I'll be back for sure

An all round professional experience

Customer review rating 4.0/5

David C. Business - 24/06/2021 Confirmed reviews ALL

As expected and advertised. I spend 1 night a month in Gladstone and stay wherever the company sends me. The Mantra is the only motel that has decaf coffee and yet there was no kettle in the room. Apparently I was not the first to request one for that room.

Good afternoon David, Thank you for taking the time in providing us with feedback from your stay at the Mantra Gladstone. Apologies that there was not a kettle within the room, an item that come sin handy if we provide coffee, tea,, sugar and coffee cups. This has been passed through to the team to keep eyes open as well as where to locate spares. I would also like to add, seeing that you are an Accor loyalty member to advise your team/ravel agency of this so that you gain the recognition if booked direct rather through a online website. The rates are the same and will see you gain the points for each of your stays here or any other Accor property. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Craig Conley General Manager

Nice rooms, friendly helpful staff

Customer review rating 4.5/5

Ian T. Business - 24/06/2021 Confirmed reviews ALL

Stay here monthly for business and am always greeted warmly and the rooms are great and old delicious.

Enjoyable

Customer review rating 4.5/5

Kelly Business - 24/06/2021 Confirmed reviews ALL

My stay at the hotel was hassle free as I found the hotel easy to find, check-in was seamless, room was comfortable and clean, meals were available and tasty, check-out was also seamless.

Excellent accomodation, comfortable and food is fantastic!

Customer review rating 5.0/5

Marie R. Business - 21/06/2021 Confirmed reviews ALL

As above

Our most recent 20 reviews

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