Customer review rating (ALL Rating) 4.6/5 2,615 reviews
ALLSAFE approved hotel
Feel real assured with access to AXA medical teleconsultation free of charge
24 hour access to Fitness Centre
Various options for Dining
Links to the Community operated Yaralla Sports Club
Refurbished Conference rooms
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Spice it up with Asian, Indian & Mexican cuisine or keep it simple with our old fashioned comfort food. Treat yourself with a selection of pastas, soups, pizzas & top it off with a selection of fresh vegetables, salads & condiments
Pacino's offers a wide range of different cuisines from Italian to prime aged beef served with a simple presentation. The menu selections include a variety of pastas, handmade pizzas, beef, chicken, and seafood dishes.
Check-in from - Check out up to
The Superior Rooms feature two Queen beds. The rooms are beautifully furnished with modern decor with all the amenities that the modern day traveller requires
Number of meeting rooms: 5
Maximum size: 185 m²
Maximum capacity: 150 people
100% genuine reviews from our guestsFind out more
Outstanding Customer Service and Stay
lisacunanan 09/11/2021 TripAdvisor review
Customer service was amazing, from reception to restaurants. Room was clean and very comfortable. So many outlets provided in the room you never have to worry about charging electronics. The view wasn’t anything to write home about, railway line and peoples yards. Parking is not secure, but is undercover and provides access to hotel. Overall a good stay and I would definitely stay here again.
Hands down the best accommodation in Queensland
gregfraser2021 Business - 29/10/2021 TripAdvisor review
I love this hotel! They have by far the best rooms in Queensland and I travel a lot. Exceptional staff, clean, large rooms and extremely well appointed. The Accor Group need to duplicate this model across Queensland.
bobmC271PS 18/10/2021 TripAdvisor review
Was our wedding anniversary and ordered a room with a balcony. Upgraded to a so called better room No balcony and our view was of rusty old air con units. TV not working etc. went to restaurant for a meal and after we ordered a coffee. Told they do not serve coffee and would have to go to the buffet section. Not value for money meal. Very disappointed. Was going to stay an extra night but not there.
Clean, value for money and comfy bed.
Sue R 11/09/2021 TripAdvisor review
Our stay was overnight on our way north. Although located just out of town there were plenty of meal options onsite with bar, bistro and restaurant. Surprisingly a washer dryer was included in the room. Staff were very welcoming and friendly. Value for money. You must go out to QAL Lookout at night to see the amazing sight of industry at work, worth the short drive.
markbD7427XP Business - 30/08/2021 TripAdvisor review
Check in Manager and check out duty manager very helpful and courteous, really nice staff. Upgrade was offered which was really nice room. Lovely and clean as always. Will always try and stay when I Gladstone.
Our most recent 20 reviews
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