Mercure Gladstone 4.5 stars

Name: Mercure Gladstone
Address: Gladstone, 4680, AUSTRALIA
Telephone: (+61)749798200
Rating: 4.2

4.0/5

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When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I cannot take advantage of the Members' rate

Mercure Gladstone

Mid-scale hotel for business trips or leisure

Feel welcome to contact me if I can help: craig@gladstonemercure.com.au or on 0428 815 319.

Mr Craig Conley, Hotel Manager

Located just minutes away from the Gladstone CBD the stylish and modern 4.5 star Mercure Gladstone features 60 rooms covered parking and contemporary meeting facilities. Adjoining the Yaralla Sports Club that features the best food and entertainment avail able Mercure Gladstone is perfect for both business and leisure travellers.

Hotel extras

24 hour access to Fitness Centre
Availability for Room Service
Various options for Dining
Links to the Community operated Yaralla Sports Club
Refurbished Conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying
Boutiques/shopping
- Cash machine
- Currency exchange
Porter
Concierge

Breakfast
3 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-24:00
- Opening hours : Week-end 12:00-24:00

Fitness centre
Sauna (Nearby)
Golf
- Golf
- Golf lessons

5 meeting room(s)
Copy/print service available

Hotel location

Mercure Gladstone

Cnr Bell and O Connell Street
4680
gladstone
australia

Tel: +61749798200

Fax: (+61)749798269

Contact email

Check-in from 14h00

Check out up to 10h00

By plane
GLADSTONE AIRPORT At 7km / 4 miles
By train
GLADSTONE At 2km / 1 miles
By train
TRAIN STATION At 1km / 1 miles

GPS :-23.855718, 151.271056

Our accommodations

The Superior Rooms feature either two Queen beds or a Single queen bed, balcony and a beautifully furnished modern decor with all the amenities that the modern day traveller requires

Rooms (3)
Suite (1)
Apartment (1)

Superior Queen Twin

Max. number of persons: 4
Area: From 36m²

Coffee/tea making facilities
Business Desk
Bathroom products
Iron

Superior Queen Balcony

Max. number of persons: 2
Area: From 36m²
Most of the accommodation: Balcony *

* Subject to availability

Coffee/tea making facilities
Business Desk
Bathroom products
Iron

King Privilege

Max. number of persons: 2
Area: From 36m²

Coffee/tea making facilities
Business Desk
Iron
Bathrobe

One Bedroom Suite

Max. number of persons: 5
Area: From 36m²

Coffee/tea making facilities
Business Desk
Iron

King Privilege Apartment

Max. number of persons: 2
Area: From 36m²

Free in Room Mineral Water
Coffee/tea making facilities

Our restaurants and bars

CAFE ON THE POINT

Type of cuisine: Cafe

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

PACINOS

Type of cuisine: null

Pacinos offers authentic Italian fare. Its menu includes pastas homemade pizza beef chicken and seafood dishes. There is a range of decadent desserts to provide the perfect finish for your meal.

Dinner

18:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

ENCORE

Type of cuisine: International

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

MEMBER'S LOUNGE

Photo non contractuelle / Strictly non binding

Casually enjoy a cold or hot beverage within the Members bar for a business meeting or with family and friends whilst watching the live music on a Saturday night and Sunday afternoon or enjoying a snack from the latest Tapas menu.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 185 m²
Maximum capacity: 150 people

Find out more

A pleasant business stay

Peter E Business - 07/12/2019 TripAdvisor review

I stay here about six times a year the night before meetings in Gladstone. This is a three/four star hotel and not in the town but the staff are always pleasant and the rooms comfortable. I get looked after as a platinum member.

Quality of Meals declining

dwayne_kersey Business - 03/12/2019 TripAdvisor review

On my most two recent stays I have found the quality of the food to be declining. Firstly I ordered a premium steak and chips, the chips where disgusting, like they were cooked in month old oil. I raised this with the staff at the time and their only response is they are fresh. No other suggestion or consideration offered by staff then or on checkout when I also raised the issue. My last stay ordered another steak with veges and salad, no potatoes. All I got was the steak and veges, no salad, when raised on check out there was no response. Breakfast is also declining with bacon and savory mince siting in a bowl or oil. Despite this rooms are large and clean and staff generally helpful.

Reasonably Satisfied

Tania Families - 28/11/2019 Confirmed reviews ALL

Good room, Good restaurant good size meals. Curtains didn't stop enough light. Shower wasn't to easy to use if you didn't us overhead shower rose.

It was great.

Jennifer W. Couples - 23/11/2019 Confirmed reviews ALL

It is our second stay in Gladstone and both times with Mercure. We think our room was great, spacious, clean and a good sized bathroom. Plus it is very convenient position wise in town, and we have our choice of dining.

Lift not working

SamWhitehouse Business - 21/11/2019 TripAdvisor review

The only lift has been out of service for 2 weeks and will not get fixed for another 4 weeks?? Why do they not get someone to fix it. Parts can fly around the world in a few days. They obviously do not care about service!!

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Stayed before, all ok, good check in, lift was not working, (needed the exercise anyway)

Very comfortable staff were very accommodating

Krystal Families - 20/11/2019 Confirmed reviews ALL

We were just passing through, but the rooms were big, cleaning comfortable Only thing was the lift was out of order both times we stayed in the same week not sure why it takes so long to fix it. It wasn’t always easy carrying kids and bags up and down stairs.

Overnight travel stay

Trevor H. Families - 20/11/2019 Confirmed reviews ALL

We had driven from Brisbane, arrived and checked in, room was clean neat and well appointed. being able to go to the restaurants within the motel was convenient and the food was good.

Lift out of action and no porter service

Peter R. Couples - 20/11/2019 Confirmed reviews ALL

Staff in evening restaurant were very helpful and sympathetic that we couldn’t eat all our meals , both cold. We were only charged for our drinks which we appreciated. Breakfast staff could lift her game a bit, but our transport officer to the ferry terminal was fantastic with a short tour of Gladstone and a lot of information shared.

Dear Peter, Thank you for taking the time to tell us about your experience at the Mercure Gladstone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am disturbed that we did not offer to assist with your luggage upon arrival or prior to checkout given the fact that the lift we not working. Moving forward I envisage ourselves to be a five star property and as such need to be looking at these aspects to go above and beyond guests expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Conley General Manager

Awesome

Wendy W. Business - 20/11/2019 Confirmed reviews ALL

Lovely staff, lovely room

Anonymous Business - 20/11/2019 Confirmed reviews ALL

All good

Mr P.

Luke P. Business - 20/11/2019 Confirmed reviews ALL

Hotel was good, a little dated and broken lift for the length of our stay, but staff were very helpful and friendly.

Was a good stay

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Was a good stay

Very comfortable - nice hotel - spacious room

Simon D. Families - 19/11/2019 Confirmed reviews ALL

Friendly staff, nice size room with divider for extra family member - good breakfast.

efficient, always a pleasure

Rob S. Business - 19/11/2019 Confirmed reviews ALL

excellent. The only thing I would say is that we stay at the same hotel every week or two and the food does not change. The menus are pretty constant. I believe they are looking to update the menu shortly.

Just a normal business trip stay

Steven C. Business - 19/11/2019 Confirmed reviews ALL

OK, nothing outstanding, but not disappointing either - what I have come to expect

good

Brett H. Business - 19/11/2019 Confirmed reviews ALL

good but got a bad steak at the restaurant

Comfortable stay. Great staff.

Don Business - 17/11/2019 Confirmed reviews ALL

Comfortable, clean room and facilities. Very friendly and professional staff.

Craig Business - 15/11/2019 Confirmed reviews ALL

I wish you had the lifts fixed

Love staying here

Sandra A. Families - 15/11/2019 Confirmed reviews ALL

Had great time. Just a shame the lift was out of commission. However they put us on the 2nd floor so my 82 year old mum didn’t have to walk up many steps.

Our most recent 20 reviews

In partnership with TripAdvisor

Mercure Gladstone 4.5 stars

ALL - Accor Live Limitless

Hotel extras