Mantra Gladstone 4.5 stars

Customer review rating (ALL Rating) 4.5/5 666 reviews

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ALLSAFE approved hotel

Hotel extras

  • Feel real assured with access to AXA medical teleconsultation free of charge

  • 24 hour access to Fitness Centre

  • Various options for Dining from dining within the restaurant to ordering as Room Service

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mantra Gladstone

Cnr Bell and O Connell Street
4680 Gladstone

GPS:-23.855718, 151.271056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  666 reviews

TripAdvisor Rating  4.5/5  481 reviews

Certificate of excellence 2023

Not so good stay

TripAdvisor rating 3.0/5

Mark H TripAdvisor review

No operational lift for the foreseeable futute, which is not good when you have a bad knee and are on the top floor. They have closed their restaurant and now charge $8:00 to get room service, only choices are all you can eat buffet or bar snacks. The Mini bar prices are exhorbitant.

Good Stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The room was fantastic and housekeeping was excellent. The reception staff were lovely and helpful. The breakfast buffet was nice although I did notice some mold on the bread and the juice was a little sour. Points for improvement, the elevator was out of service and there was a dead bird in the pool which was disappointing when we went to use it. Location excellent.

Customer review rating 3.0/5

Missy Families - Confirmed reviews ALL

The room was spacious and clean. The restaurant fare was low quality. Macdonalds quality. And the lift was out of order and had been for weeks we were told.

Clean, neat room, cosy

Customer review rating 4.0/5

Belinda W. Families - Confirmed reviews ALL

Friendly reception! Would have loved another single bed! Quilt on the bed wasn’t thick enough/warm enough! And we were getting ready for an event , would have been nice to have a full length mirror!

Not Great

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The room itself was nice, spacious, clean and comfortable. A few issues during my visit. The lifts weren’t working so I had to climb 3 flights of stairs each time I left and returned to the room. Also had to take my luggage up and down which was inconvenient. Also quite a lot of noise from the renovations. Lastly although check out wasn’t until 10am I had 3 separate people knock on my door from 9 am to see if I had left. That was really annoying and made me feel uncomfortable

Good afternoon Michelle, Thank you for taking the time to tell us about your experience at the Mantra Gladstone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The lift being out of order has certainly not been favourable given the current construction works happening as well. We should've, at time of check-in, advised that we were more than happy to take you luggage up to your room as well as bring it down at the end of the stay. I will certainly be speaking to the Housekeeping team in regards to disturbing you on the day of departure. This is certainly not the standard practice prior to 10am and will be addressed tomorrow prior to the commencement of their shift. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Conley

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Other web-users rate our hotel

  • 128 reviews 8/10 Location
  • 492 reviews 8.9/10 Room
  • 475 reviews 9.2/10 Service
  • 10 reviews 6.4/10 WiFi
  • 276 reviews 6/10 Food
  • 213 reviews 8.1/10 Cleanliness
  • 208 reviews 8.7/10 Comfort
  • 77 reviews 8.4/10 Vibe

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