Mantra Gladstone 4.5 stars

Customer review rating (ALL Rating) 4.6/5 2,615 reviews

ALLSAFE approved hotel

Mantra Gladstone
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+ 18 Services

Hotel extras

  • Feel real assured with access to AXA medical teleconsultation free of charge

  • 24 hour access to Fitness Centre

  • Various options for Dining

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mantra Gladstone

Cnr Bell and O Connell Street
4680 gladstone

Tel: +61749798200

Fax: (+61)749798269

Check-in from 14h00

Check out up to 10h00

  • By plane

    GLADSTONE AIRPORT At 7km / 4 miles

  • By train

    GLADSTONE At 2km / 1 miles

  • By train

    TRAIN STATION At 1km / 1 miles

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
  • 5 Meeting rooms
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 60 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 60 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Currency exchange
    • Currency exchange
Access to property
  • 80 under cover car parks
    • On site
  • Yaralla Fitness Centre
    • On site

Our accommodation(s)

The Superior Rooms feature two Queen beds. The rooms are beautifully furnished with modern decor with all the amenities that the modern day traveller requires

Superior Queen Twin

Accessible room

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 185

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Mantra Gladstone

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,615 reviews

TripAdvisor Rating 4.5/5

450 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Outstanding Customer Service and Stay

TripAdvisor rating 5.0/5

lisacunanan 09/11/2021 TripAdvisor review

Customer service was amazing, from reception to restaurants. Room was clean and very comfortable. So many outlets provided in the room you never have to worry about charging electronics. The view wasn’t anything to write home about, railway line and peoples yards. Parking is not secure, but is undercover and provides access to hotel. Overall a good stay and I would definitely stay here again.

Good morning lisacunanan Thank you for your support of the Mantra Gladstone and taking the time in providing us with some feedback from your stay It is always great to receive feedback so that we can continue to grow. The Housekeeping team do a great job in ensuring that the rooms are maintained and kept in a clean state. We have many people surprised that the property is ten years old. We are always looking to improve the product and service provided and as are looking to provide secure parking in the near future. It may be open parking currently but we do have CCTV footage of the two floors of parking for our guests peace of mind. Thank you again and we look forward to welcoming you back in the near future. Stay safe Regards Craig

Hands down the best accommodation in Queensland

TripAdvisor rating 5.0/5

gregfraser2021 Business - 29/10/2021 TripAdvisor review

I love this hotel! They have by far the best rooms in Queensland and I travel a lot. Exceptional staff, clean, large rooms and extremely well appointed. The Accor Group need to duplicate this model across Queensland.

Thank you gregfraser2021 for your support of the Accor group as well as the Mantra Gladstone. That is a great compliment provided, something that the team will draw from. Our occupancy levels have risen over the last number of months and to continue to see that the service levels have not dropped/possibly increased is a credit to their commitment to our guests. Thank you again and look forward to welcoming you back in the near future. Stay safe Kind Regards Craig

Mantra stay

TripAdvisor rating 1.0/5

bobmC271PS 18/10/2021 TripAdvisor review

Was our wedding anniversary and ordered a room with a balcony. Upgraded to a so called better room No balcony and our view was of rusty old air con units. TV not working etc. went to restaurant for a meal and after we ordered a coffee. Told they do not serve coffee and would have to go to the buffet section. Not value for money meal. Very disappointed. Was going to stay an extra night but not there.

Thank you bobmC271PS fro taking the time in providing us with details of your stay. Congratulations too on your wedding anniversary. I would like to apologise that the upgrade provided was not to your liking. As discussed it certainly is the small components that make the difference, areas that we would normally exceed on. These issues have been discussed with the relevant team members. I look froward to hearing from you for your next trip up to Gladstone so I am able to look after you. Thank you again Stay safe Kind Regards Craig

Clean, value for money and comfy bed.

TripAdvisor rating 4.0/5

Sue R 11/09/2021 TripAdvisor review

Our stay was overnight on our way north. Although located just out of town there were plenty of meal options onsite with bar, bistro and restaurant. Surprisingly a washer dryer was included in the room. Staff were very welcoming and friendly. Value for money. You must go out to QAL Lookout at night to see the amazing sight of industry at work, worth the short drive.

Good morning Sue R It was great to hear you enjoyed your brief stay with us. Onsite we try to ensure that guests have everything that they may require for a stay, from various dining options, to the 24 hour gym, to the washing machines in the rooms (certainly required for those guests that are on the road travelling). It was good to hear that you were able to get up to the QAL lookout. There is a lot of history to read about and certainly is worth a visit to really see the magnitude of the business. Upon your return I would also suggest to have a look at the Auckland Street lookout, which shows the size of the harbour, all of the industry within the harbour and at the same time watch the sun setting over Mt Larcom. Safe travels and we look forward to welcoming you back on your return leg. Kind Regards Craig


TripAdvisor rating 5.0/5

markbD7427XP Business - 30/08/2021 TripAdvisor review

Check in Manager and check out duty manager very helpful and courteous, really nice staff. Upgrade was offered which was really nice room. Lovely and clean as always. Will always try and stay when I Gladstone.

Thank you Mark for your support of the Mantra Gladstone We are very proud of the team and the pride they take in their roles, from the Housekeeping team to Reception. It certainly makes a guests' stay more enjoyable having a friendly and committed feel from the staff. We look forward to welcoming you back in the near future. Stay safe Kind Regards Craig

Cold shower in evening and the next morning

Customer review rating 1.5/5

Dave M. Friends - 01/08/2021 Confirmed reviews ALL

I was told the next morning when I informed the lady at the desk that I was a bit abrupt yet my friends say I was not nasty towards the lady Also have requested three times for a copy of the invoice for my two stays still no invoice

Clean, spacious and friendly

Customer review rating 4.5/5

Mark Families - 31/07/2021 Confirmed reviews ALL

Really enjoyed our overnight stay at Mantra Gladstone. The room was new, fresh and spacious and the service was friendly. Also loved the great choice of free on demand movies. Overall we were very impressed and will stay again next time we are in Gladstone.


Customer review rating 5.0/5

Kylie Families - 31/07/2021 Confirmed reviews ALL

The rooms are clean and spacious, beds are comfy, staff are polite what more could you want in your stay

Staff incredible-food almost inedible

TripAdvisor rating 4.0/5

gourmetgreynomads1 30/07/2021 TripAdvisor review

Food Bill was removed as it was inedible-on my return to Gladstone we chose to stay at the Oaks due to the poor food at the Mantra-thankfully the Manager removed the food bill and was most apologetic, there were several other coupleswho refused their food as well.

Thank you gourmetgreynomads1 for taking the time to provide us with details of your dining experience This information, plus the information provided to the Manager on the evening has made it's way through to the respective Management team to work on the issues raised. We look forward to seeing you back in the near future. Kind Regards Craig General Manager

Great stay

Customer review rating 5.0/5

Kerrie Couples - 28/07/2021 Confirmed reviews ALL

We had a lovely two day stay at the Mantra Gladstone the accommodation was excellent. The reception area was spacious and very efficient. Customer service was excellent.

Customer review rating 3.0/5

Dr. M. D. Couples - 28/07/2021 Confirmed reviews ALL

Staff were amazing but unfortunately the food was dreadful-a 1 hour wait for dinner and then it was burnt and inedible, the manager deducted the dinner from our bill!! Very Thankful. We choose to cancel our reservation on the 26th and stayed at the Oaks due to the quality of the Food. Thank You, Dr. Michael D.

Friendly and helpful

Customer review rating 4.5/5

Anonymous Families - 27/07/2021 Confirmed reviews ALL

Super helpful and so friendly. We were traveling with a boat and it was ‘ no problem’ allowing us to park it in the grounds.

Exceeded expectations

Customer review rating 5.0/5

Marts Business - 26/07/2021 Confirmed reviews ALL

Loved our stay, front desk where extremely helpful. They went the extra mile for us and it was appreciated.

Overnight stay

Customer review rating 5.0/5

Sarah S. Families - 26/07/2021 Confirmed reviews ALL

We loved it ! From the welcome at reception , to bar staff to our room , fantastic and exactly what you expect from Mantra

Comfortable and welcoming

Customer review rating 4.5/5

Diane C. Families - 26/07/2021 Confirmed reviews ALL

Very pleasant and clean - always a great nights sleep and meals excellent - thank you

Good stay

Customer review rating 4.0/5

Robyn E. Couples - 26/07/2021 Confirmed reviews ALL

Stayed the one night on our way to Townsville. Buffet had plenty of choices. Breakfast too expensive.

Amazing experience

Customer review rating 5.0/5

Chloe Families - 26/07/2021 Confirmed reviews ALL

Friendly staff, great amenities. Though there was a slight issue with a room not being cleaned but that was sorted out professionally and I enjoyed my stay and would recommend.


Customer review rating 3.5/5

Wade W. Business - 26/07/2021 Confirmed reviews ALL

Great mostly, new buffet was terrible. Food was awful, dropped gravy and sauces all around the curries. Salads looked like they were tipped out of a packet. Best thing was the small bread rolls.Won’t be back their again. Pacino was good.

No clock in the room

Customer review rating 4.0/5

Kerry Families - 26/07/2021 Confirmed reviews ALL

No clock in the room, no soap in the bathroom, not Netflix very disappointed about that

Extremely Comforting

Customer review rating 5.0/5

Julie Business - 26/07/2021 Confirmed reviews ALL

Absolutely felt special. From the late check in to service in restaurant to early morning checkout. Loved everything about it. Room was amazing, quiet, comfortable, clean, fresh.

Our most recent 20 reviews

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