Mercure Gladstone 4.5 stars

Name: Mercure Gladstone
Address: Gladstone, 4680, AUSTRALIA
Telephone: (+61)749798200
Rating: 4.6

Customer review rating 4.6/5 2,484 reviews

ALLSAFE approved hotel

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+ 19 Services

Best price guarantee

How it works?

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I cannot take advantage of the Members' rate

Mercure Gladstone

Hotel for travellers looking for local and authentic experiences

Feel welcome to contact me if I can help: craig@gladstonemercure.com.au or on 0428 815 319.

Mr Craig Conley, Hotel Manager

Located just minutes away from the Gladstone CBD the stylish and modern 4.5 star Mercure Gladstone features 60 rooms covered parking and contemporary meeting facilities. Adjoining the Yaralla Sports Club that features the best food and entertainment avail able Mercure Gladstone is perfect for both business and leisure travellers.

Hotel extras

24 hour access to Fitness Centre
Availability for Room Service
Various options for Dining
Links to the Community operated Yaralla Sports Club
Refurbished Conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying
Boutiques/shopping
- Cash machine
- Currency exchange
Porter
Concierge

BreakfastPaying
3 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-24:00
- Opening hours : Week-end 12:00-24:00

Fitness centre
Sauna (Nearby)
Golf
- Golf
- Golf lessons

5 meeting room(s)
Copy/print service available

Hotel location

Mercure Gladstone

Cnr Bell and O Connell Street
4680
gladstone
australia

Tel: +61749798200

Fax: (+61)749798269

Contact email :

Check-in from 14h00

Check out up to 10h00

By plane
GLADSTONE AIRPORT At 7km / 4 miles
By train
GLADSTONE At 2km / 1 miles
By train
TRAIN STATION At 1km / 1 miles

GPS :-23.855718, 151.271056

Our accommodation(s)

The Superior Rooms feature two Queen beds. The rooms are beautifully furnished with modern decor with all the amenities that the modern day traveller requires

Superior Queen Twin

Accessible room

Max. number of persons: 4
Area: From 36 m² / 388 sq ft

Coffee/tea making facilities
Business Desk
Bathroom products
Iron

Superior Queen Balcony

Accessible room

Max. number of persons: 2
Area: From 36 m² / 388 sq ft
Most of the accommodation: Balcony *

* Subject to availability

Coffee/tea making facilities
Business Desk
Bathroom products
Iron

King Privilege

Max. number of persons: 2
Area: From 36 m² / 388 sq ft

Coffee/tea making facilities
Business Desk
Iron
Bathrobe

Rooms

Our restaurants and bars

ENCORE

Type of cuisine: International

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

PACINOS

Type of cuisine: null

Pacinos offers authentic Italian fare. Its menu includes pastas homemade pizza beef chicken and seafood dishes. There is a range of decadent desserts to provide the perfect finish for your meal.

Dinner

18:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CAFE ON THE POINT

Type of cuisine: Cafe

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

MEMBER'S LOUNGE

Casually enjoy a cold or hot beverage within the Members bar for a business meeting or with family and friends whilst watching the live music on a Saturday night and Sunday afternoon or enjoying a snack from the latest Tapas menu.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 185 m²
Maximum capacity: 150 people

Find out more

Excelled - again!

Nomad272497 Business - 16/01/2021 TripAdvisor review

Another great stay at Mercure Gladstone. Staff as friendly and helpful as ever - restaurant delivered faultless fare and bar choices always varied. Will be back on return trip and will remain to highly recommend.

Christmas Travel

debvogler 26/12/2020 TripAdvisor review

Second stay at Mercure Gladstone and will stay again. Staff are very friendly and helpful. Rooms are excellent, clean and tidy, beds comfortable. Restaurant food is delicious and generous helpings. Breakfast was value for money and staff friendly and helpful.

Good morning debvogler Thank you for staying with us at the Mercure Gladstone and for taking the time to provide us with feedback from your stay. We believe we have a very good rooms and facilities within the property and want the service to match, if not surpass this. I am glad that we were able to meet these standards and do look forward to welcoming you back in the near future. Kind Regards Craig General Manager

Another great stay

Michael W Business - 12/12/2020 TripAdvisor review

Stayed here quite a few times. Rooms are always clean and comfortable and the staff are excellent. Do not tell me how many characters I have to put in the comment box. I will not fill another one of these in again.

Little gem

Cheryl A 17/11/2020 TripAdvisor review

Great Mercure hotel.lovely surprise wasn’t expecting such a good hotel. Huge room. Great bed. Upgraded bathroom . Loved this place. Staff were lovely and so helpful. Discount on drinks and light lunches. Evening meals excellent.

Amazing Stopover

Ross P 04/11/2020 TripAdvisor review

A very well appointed unit with exceptional staff on duty. The restaurant staff were also so helpful and efficient with a very good menu available. wouldn't hesitate to recommend to anyone travelling and wanted to avoid the the big cities who dont have the attention to detail.

Great stopover

Debmack_13 27/10/2020 TripAdvisor review

We stop at the Mercure Gladstone each time we travel from Mackay to Brisbane , once you arrive no need to go back out . As its combined with the Sports club , their is a cafe , restauarant , bars,gaming room , gym and also Room Service. The service is always good, very friendly and helpful , lovely food , rooms are a good size, comfy , and exceptionally clean .

Immaculate

David H. Solo - 27/08/2020 Confirmed reviews ALL

I spent to 2 great nights at the Mercure Gladstone on my way home from North Queensland.

Diana C. I. H. B. A. A. M. S. 1. Couples - 26/08/2020 Confirmed reviews ALL

Thank you to managers staff who made our stay memorable and very enjoyable Very friendly and professional Thank you Diana C.

Good location and stay

Cristian Business - 24/08/2020 Confirmed reviews ALL

Clean, friendly staff and great food

Good stay

Ged Solo - 24/08/2020 Confirmed reviews ALL

Good complex

Great hotel with excellent facilities

Carol M. Couples - 23/08/2020 Confirmed reviews ALL

we stayed at this hotel twice in a week. Before and after Heron Island. It was very comfortable, quiet and clean. The bar and restaurant were excellent. We will stay again when the borders reopen!

Good location, good stay

Rebecca Couples - 23/08/2020 Confirmed reviews ALL

Great hotel. Staff were friendly, food was delicious. Well accommodated, room upstairs and bistro and other amenities down stair. Room was great. Definitely bang for you buck. Great pricing on rooms.

Good reception and great room

Stephen Y. Couples - 23/08/2020 Confirmed reviews ALL

Check in was easy and friendly, the room was a good size and well provisioned

Fantastic Service

Rochelle Families - 23/08/2020 Confirmed reviews ALL

Our stay in Mercure Gladstone was lovely, after a long day of driving with children, we were met with a friendly smile. Staff at reception were lovely, advised us of all services available within the hotel and club. Our room was clean and well presented, we opted for room service meals which were lovely.

Excellent

Anonymous Business - 23/08/2020 Confirmed reviews ALL

Dealt predominantly with Jade on the front desk; very positive and easy going with a strong focus on customer satisfaction. Enjoyed the stay and will return.

Good Stay

Ian T. Business - 23/08/2020 Confirmed reviews ALL

Stay here regularly and always have a great experience.

Very disgusted in the food. Your chefs can't cook. This is even said by the locals as I found out. Crap location

Anonymous Families - 23/08/2020 Confirmed reviews ALL

Not very good

Dear David, Thank you for taking the time to tell us about your experience at the Mercure Gladstone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. May I please gain some more feedback in regards to issues experienced with the hotel room, which I saw was rated low. We cannot do anything about the location of the hotel but try and offer everything that a guest would require from a stay. More than happy to hear of any suggestions that we may be able to include to better service a stay. As I cannot see any charges on your room account from the restaurant can you please if you had discussed your dining issues with the restaurant and whether they were able to assist at all. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Conley General Manager

Good stay

Sam Families - 22/08/2020 Confirmed reviews ALL

My family had a comfortable and pleasant stay

Good Stay

Melvin D. Business - 22/08/2020 Confirmed reviews ALL

Good staff, both front desk, cleaners under the management of Craig (GM).

Great hotel outside of town centre

Yda S. Couples - 22/08/2020 Confirmed reviews ALL

Very nice rooms, friendly and efficient service. It is a bit further out of town than I thought but still a great stay over.

Our most recent 20 reviews

In partnership with TripAdvisor

Mercure Gladstone 4.5 stars

Hotel extras