Mantra Gladstone 4.5 stars

Customer review rating 4.6/5 2,533 reviews

ALLSAFE approved hotel

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Mantra Gladstone
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+ 19 Services

Hotel extras

  • 24 hour access to Fitness Centre

  • Availability for Room Service

  • Various options for Dining

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna (Nearby)
  • Golf
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mantra Gladstone

Cnr Bell and O Connell Street
4680 gladstone
australia

Tel: +61749798200

Fax: (+61)749798269

Check-in from 14h00

Check out up to 10h00

  • By plane

    GLADSTONE AIRPORT At 7km / 4 miles

  • By train

    GLADSTONE At 2km / 1 miles

  • By train

    TRAIN STATION At 1km / 1 miles

Our accommodation(s)

The Superior Rooms feature two Queen beds. The rooms are beautifully furnished with modern decor with all the amenities that the modern day traveller requires

Superior Queen Twin

Accessible room
  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Queen Balcony

Accessible room
  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

King Privilege

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Bathrobe
Rooms

Our restaurants and bars

ENCORE

Type of cuisine: International

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PACINOS

Type of cuisine: null

Pacinos offers authentic Italian fare. Its menu includes pastas homemade pizza beef chicken and seafood dishes. There is a range of decadent desserts to provide the perfect finish for your meal.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MEMBER'S LOUNGE

Non contractual photo

Casually enjoy a cold or hot beverage within the Members bar for a business meeting or with family and friends whilst watching the live music on a Saturday night and Sunday afternoon or enjoying a snack from the latest Tapas menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 185

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Mantra Gladstone

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,533 reviews

tripadvisor

TripAdvisor Rating 4.5/5

432 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fantastic amenities on-site the rooms absolutely beautiful

Customer review rating 5.0/5

Ellen R. Families - 26/02/2021 Confirmed reviews ALL

Big 10 all round

Customer review rating 4.5/5

Anonymous Business - 26/02/2021 Confirmed reviews ALL

Clean and safe facility

Greqat Place

Customer review rating 5.0/5

Rob F. Business - 26/02/2021 Confirmed reviews ALL

Great professional friendly staff Craig alway makes you feel welcome!!!

Excellent Place to Stay

TripAdvisor rating 5.0/5

Iain G Business - 16/02/2021 TripAdvisor review

If you are in Gladstone for business or pleasure the Mantra is the place to stay. It has excellent facilities (I believe a pool is coming) and the staff are really friendly, no request seemed to difficult and they were always up for a chat. The meals at Pacinos restaurant for either breakfast or dinner are also amazing. Definitely recommended.

Thank you Iain for taking the time in providing us with the feedback It is great to hear that we continue to look after you Yes a pool is on the way and looking forward to opening this up in the next couple of months We look froward to welcoming you back in the near future Stay safe Craig Conley General Manager

Well located, easy to get to from out of town, Extremely comfortable and well set up room, great parking

Customer review rating 5.0/5

Catherine H. Business - 04/02/2021 Confirmed reviews ALL

Was just a brief overnight stay but found the room to be just perfect, great space, well set up and easy access from foyer and carpark. Staff were all extremly friendly and helpful. Look forward to staying longer next time.

Reception was confused and rude

Customer review rating 2.5/5

Michael Business - 03/02/2021 Confirmed reviews ALL

There was some confusion with our travel company and they had only just booked a room for me prior to my arrival. I approached reception and was told that I may have a booking but there was no room for me!. A more helpful person accessed a computer and informed her that a room was available. They were still in a nonhelpful mindset and displayed that in there tone and communication with me to fill out forms. I complied and went to the bar for a beer and a moment to relax. Eventually their attitude improved and brought me a room key. This was the only time I had experienced a poor reception and hopefully it will be the last. Usually the staff are very accommodating and friendly, maybe just a bad day.

Dear Michael T., Thank you for taking the time to tell us about your experience at the Mercure Gladstone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As mentioned this is not normally the way we treat our guests and it is very disappointing to hear that this occurred. Rest assured that I will be speaking to the staff member involved. We appreciate your sharing your concerns, and look forward to welcoming you to the newly rebranded Mantra tomorrow. Sincerely, Craig Conley General Manager

Motel of choice when visiting Gladstone

Customer review rating 4.5/5

Richard B. A. C. G. 3. Business - 02/02/2021 Confirmed reviews ALL

Always a great place to stay, staff and manager are friendly, rooms are spacious and nothing is too much trouble

Enjoyed our stay

Customer review rating 4.5/5

Kathryn W. Couples - 01/02/2021 Confirmed reviews ALL

Nice night out without the kids, had dinner in the restaurant and enjoyed our stay.

Very pleasant and accommodating staff.

Customer review rating 4.0/5

Michael Families - 31/01/2021 Confirmed reviews ALL

Stayed one night prior to trip to Heron. Well placed for this, with modern comfortable room.

Excellent staff. Wonderful rooms.

TripAdvisor rating 5.0/5

charna2021 31/01/2021 TripAdvisor review

Love staying at this hotel when in Gladstone. Rooms are always fresh and clean. Beds are comfortable and the staff could not be more accommodating. Bar was open this time around, and I can recommend the tacos from the Cafe menu.

Thanks charna2021 It is always a pleasure to welcome you back to the hotel. The Housekeepers take great pride in their work and I am very proud of the there efforts. The variety of food available at the Members bar ensures that guests do not go hungry throughout the day/night and is a great alternative to Pacino's restaurant. I may even have to have the Taco's for lunch today. Safe journeys and look forward to welcoming you back in the near future. Kind Regards Craig General Manager

Back Again and Not Disappointed

Customer review rating 4.5/5

Mike R. Business - 29/01/2021 Confirmed reviews ALL

A Saturday stay on return to Brisbane saw us experience the very good friendliness, service and accommodation level experienced on our previous visits - albeit under the challenges and inconveniences of renovation works. Dined in and could not fault the fare and service - ably supported by a substantial bar list. We highly recommend and we will definitely be back. I am considering an association event at Mercure Gladstone later in the year.

Horrible stay

Customer review rating 2.0/5

Sarah Business - 28/01/2021 Confirmed reviews ALL

Hotel is going through renovations felt like all I could smell was dust in the room it disnt even have a windows to open up for fresh air.

Excellent. Staff were helpful and polite.

Customer review rating 5.0/5

John W. W. Business - 28/01/2021 Confirmed reviews ALL

Great, thanks to your staff. Room was cleaned to a high standard

Mercure Gladstone breakfast options

Customer review rating 4.0/5

Kevin M. Business - 28/01/2021 Confirmed reviews ALL

The Gladstone facility is a standard stop for our company. I was disappointed and confused by the limited breakfast options offered. I understand the COVID-19 restrictions, but I could not get toast, jam and a cup of tea, without ordering a listed menu item. In the end, as there were 4 of us, we added it to one of the other orders. This took a lot to get an understanding with the waitress. The cup of tea wasn't worth the wait.

Mostly enjoyed

Customer review rating 4.0/5

David H. Business - 28/01/2021 Confirmed reviews ALL

Stayed in Room 33 Dunno if the aircon was working properly Trisha and the girls downstairs in the bar area can only be described as excellent

Customer review rating 4.0/5

Brian Families - 28/01/2021 Confirmed reviews ALL

The staff were accomodating, we arrived just past midnight and check in went smoothly and got to resf straight away. It was just quite noisy early morning around 8 am due to renovation in the same level we were in, it was quite audible in our room and can hear noises from outside early morning. Otherwise, Craig was accomodating when we asked for a late check out on that day. The hotel room is clean, bathroom and carpet are clean. The hotel lounge area looks contemporary with nice ceiling lights.

Modern and friendly

TripAdvisor rating 5.0/5

jarvisbrown Business - 23/01/2021 TripAdvisor review

I have stayed at this property on several occasions and the staff are always friendly and ready to help. The rooms and beds are comfortable and modern. My staff and I always feel welcome whenever we return.

Thank you Jarvisbrown for your continued support of the Mercure Gladstone It is always a pleasure to welcome yourself and your team back to the hotel. Staying away from home for work is not something that everyone enjoys, so if we can make the stay that more comfortable and relaxed the better it is for all involved. I will certainly pass through your sentiments to the team. Thank you again and look forward to welcoming you back in the near future. Kind Regards Craig

Good stay

Customer review rating 3.5/5

Me Couples - 22/01/2021 Confirmed reviews ALL

Good room. Lovely to have room service when there are no seats in restaurant. Shame we got charged full price for meals and extra for room service. Dessert with icecream was ridiculous to serve in room as it was liquid before it could be eaten.

Comfy Bed

Customer review rating 5.0/5

Colleen K. Solo - 21/01/2021 Confirmed reviews ALL

Had an awesome night, lovely staff, comfortable, clean room.

Nice place, feel relex

Customer review rating 3.5/5

Peihua X. Friends - 21/01/2021 Confirmed reviews ALL

Nice pork ribs, comfy big room, quiet suburb.

Our most recent 20 reviews

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