Mantra Gladstone 4.5 stars

Accused for smoking in rooms when didn't talk money off me without asking charged me for many bar when didn't touch it tried to explain myself at counter and would not listen had access to card from getgo must be and on currencies regular thing was very disappointed

We stayed at this hotel twice, a week apart. What a difference. Our first stay was good despite the lift being out of order. Excellent rooms, friendly staff and good food. One of us has dietary issues, and the chef cam out to advise, and even produced a special desert. The fo;;owing week was so different. We had to reject one of the rooms because of the smell. The food in the buffet was awful, and between us we tried most of the dishes. How cn a place be so different in the course of a week? Oh, and the lift was still out of order

No operational lift for the foreseeable futute, which is not good when you have a bad knee and are on the top floor. They have closed their restaurant and now charge $8:00 to get room service, only choices are all you can eat buffet or bar snacks. The Mini bar prices are exhorbitant.

The room was excellent ,nice size ,clean and roomy but the elevator was not working as well as we had problems with the television and the stove .We could not get into you tiny restaurant for dinner so decided first night to have room service ,I believe what we ordered had to come from two restaurants both delivered at different times ,the pasta was the worst pasta my wife’s had for the what I was charged very dry very little if any mushrooms and bacon ,On a brighter note your staff member Xavier was very professional and courteous in helping us out I must have had him run upstairs three time to help me out with problems the young fella needs to be congratulated for efforts

Great place