Mantra Gladstone 4.5 stars

Customer review rating (ALL Rating) 4.5/5 672 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Feel real assured with access to AXA medical teleconsultation free of charge

  • 24 hour access to Fitness Centre

  • Various options for Dining from dining within the restaurant to ordering as Room Service

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

Our accommodation(s)

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Hotel location

Mantra Gladstone

Cnr Bell and O Connell Street
4680 Gladstone
Australia

GPS:-23.855718, 151.271056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  672 reviews

TripAdvisor Rating  4.5/5  484 reviews

Certificate of excellence 2023

Was terrible used guys rob me

TripAdvisor rating 1.0/5

Jesse S TripAdvisor review

Accused for smoking in rooms when didn't talk money off me without asking charged me for many bar when didn't touch it tried to explain myself at counter and would not listen had access to card from getgo must be and on currencies regular thing was very disappointed

Variable quality

TripAdvisor rating 3.0/5

G1036OVfranka TripAdvisor review

We stayed at this hotel twice, a week apart. What a difference. Our first stay was good despite the lift being out of order. Excellent rooms, friendly staff and good food. One of us has dietary issues, and the chef cam out to advise, and even produced a special desert. The fo;;owing week was so different. We had to reject one of the rooms because of the smell. The food in the buffet was awful, and between us we tried most of the dishes. How cn a place be so different in the course of a week? Oh, and the lift was still out of order

Not so good stay

TripAdvisor rating 3.0/5

Mark H TripAdvisor review

No operational lift for the foreseeable futute, which is not good when you have a bad knee and are on the top floor. They have closed their restaurant and now charge $8:00 to get room service, only choices are all you can eat buffet or bar snacks. The Mini bar prices are exhorbitant.

Good morning 35MarkH The lift certainly has been an issue for all concerned but am expecting the parts to be here in the next week and a half and installed. Where possible we have tried to place guests on the lower floor and all guests offered to have the bags taken up for them by the staff. For guests that have stayed before who know what we had as dining options yes they have diminished but will be placing another option for guests in 2024. Thank you for providing us with a review of your stay and hope to see you back after a couple of weeks when the lift is repaired. Kind Regards Craig

It’s an okay stay

Customer review rating 4.0/5

Troy P. Couples - Confirmed reviews ALL

The room was excellent ,nice size ,clean and roomy but the elevator was not working as well as we had problems with the television and the stove .We could not get into you tiny restaurant for dinner so decided first night to have room service ,I believe what we ordered had to come from two restaurants both delivered at different times ,the pasta was the worst pasta my wife’s had for the what I was charged very dry very little if any mushrooms and bacon ,On a brighter note your staff member Xavier was very professional and courteous in helping us out I must have had him run upstairs three time to help me out with problems the young fella needs to be congratulated for efforts

Great service

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Great place

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Other web-users rate our hotel

  • 129 reviews 7.9/10 Location
  • 500 reviews 8.9/10 Room
  • 480 reviews 9.2/10 Service
  • 10 reviews 6.4/10 WiFi
  • 280 reviews 5.9/10 Food
  • 218 reviews 7.9/10 Cleanliness
  • 215 reviews 8.5/10 Comfort
  • 169 reviews 5.1/10 Amenities

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