Mantra Gladstone 4.5 stars

Name: Mantra Gladstone - AccorHotels - ALL
Address: Cnr Bell and O Connell Street, Gladstone, 4680, Australia
Telephone: +61749798200
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 666 reviews

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Cnr Bell and O Connell Street, 4680 Gladstone, Australia

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Mantra Gladstone

Located just minutes from the Gladstone CBD the stylish 4.5 star, 60 room hotel will cater for all needs., Mantra Gladstone has spacious family rooms to studio apartments available. Adjoining the Yaralla Sports Club, guests have access to covered car parking, meeting facilities, fitness centre and dining options the Mantra Gladstone is perfect for both business and leisure travellers. We currently have construction of our 5 star Peppers hotel, with some noise audible between the hours of 8am to 4.30pm.

Feel welcome to contact me if I can help: manager@mantragladstone.com.au or on (07) 4979 8200

Craig Conley, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Feel real assured with access to AXA medical teleconsultation free of charge
24 hour access to Fitness Centre
Various options for Dining from dining within the restaurant to ordering as Room Service
Links to the Community operated Yaralla Sports Club
Refurbished Conference rooms

Our accommodation(s)

Room

Superior Queen Twin

4 persons
36 m² / 387 sq ft

Bedding 2 x Queen size bed(s)
Accessible room

Room

Superior Queen Balcony

2 persons
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s)
Most of the accommodation: Balcony
Accessible room

Room

King Privilege

2 persons
36 m² / 387 sq ft

Bedding 1 x King size bed(s)

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Hotel location

Mantra Gladstone

Cnr Bell and O Connell Street
4680 Gladstone
Australia

GPS:-23.855718, 151.271056

+61 7 4979 8200

+61 7 4979 8269

Railway station
Marine terminal

TRAIN STATION

Railway station

Access: 1.8 km / 1.12 mi 22 min walk / 4 min drive

GLADSTONE

Railway station

Access: 2 km / 1.24 mi 15 min walk / 1 min drive

GLADSTONE HARBOUR

Marine terminal

Access: 3 km / 1.86 mi 30 min walk / 2 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

CAFE ON THE POINT

Non contractual photo

ENCORE

Spice it up with Asian, Indian & Mexican cuisine or keep it simple with our old fashioned comfort food. Treat yourself with a selection of pastas, soups, pizzas & top it off with a selection of fresh vegetables, salads & condiments

Our guest reviews

Not so good stay

Mark H 12/2/2023 TripAdvisor review

No operational lift for the foreseeable futute, which is not good when you have a bad knee and are on the top floor. They have closed their restaurant and now charge $8:00 to get room service, only choices are all you can eat buffet or bar snacks. The Mini bar prices are exhorbitant.

Good Stay

Anonymous Families - 11/28/2023 Confirmed reviews ALL

The room was fantastic and housekeeping was excellent. The reception staff were lovely and helpful. The breakfast buffet was nice although I did notice some mold on the bread and the juice was a little sour. Points for improvement, the elevator was out of service and there was a dead bird in the pool which was disappointing when we went to use it. Location excellent.

Missy Families - 11/28/2023 Confirmed reviews ALL

The room was spacious and clean. The restaurant fare was low quality. Macdonalds quality. And the lift was out of order and had been for weeks we were told.

Clean, neat room, cosy

Belinda W. Families - 11/27/2023 Confirmed reviews ALL

Friendly reception! Would have loved another single bed! Quilt on the bed wasn’t thick enough/warm enough! And we were getting ready for an event , would have been nice to have a full length mirror!

Not Great

Anonymous Business - 11/27/2023 Confirmed reviews ALL

The room itself was nice, spacious, clean and comfortable. A few issues during my visit. The lifts weren’t working so I had to climb 3 flights of stairs each time I left and returned to the room. Also had to take my luggage up and down which was inconvenient. Also quite a lot of noise from the renovations. Lastly although check out wasn’t until 10am I had 3 separate people knock on my door from 9 am to see if I had left. That was really annoying and made me feel uncomfortable

Good afternoon Michelle, Thank you for taking the time to tell us about your experience at the Mantra Gladstone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The lift being out of order has certainly not been favourable given the current construction works happening as well. We should've, at time of check-in, advised that we were more than happy to take you luggage up to your room as well as bring it down at the end of the stay. I will certainly be speaking to the Housekeeping team in regards to disturbing you on the day of departure. This is certainly not the standard practice prior to 10am and will be addressed tomorrow prior to the commencement of their shift. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Conley

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Web-users rating

Other web-users rate our hotel

128 reviews 8/10 Location
492 reviews 8.9/10 Room
475 reviews 9.2/10 Service
10 reviews 6.4/10 WiFi
276 reviews 6/10 Food
213 reviews 8.1/10 Cleanliness
208 reviews 8.7/10 Comfort
77 reviews 8.4/10 Vibe

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.