مركيور Mercure روما ويست 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 467 أراء

مركيور Mercure روما ويست - Image 1
مركيور Mercure روما ويست - Image 2
مركيور Mercure روما ويست - Image 3
مركيور Mercure روما ويست - Image 4

الوصف

خدمات الفندق الإضافية

  • خدمة WIFI مجانية ومستلزمات تحضير القهوة والشاي في جميع الغرف.

  • منافذ بيع كاستيل رومانو والمتنزهات القريبة.

  • موقف سيارات داخلي مجانًا

  • إمكانية استئجار سيارة مقابل رسم

  • مركز مؤتمرات يضم 15 غرفة ويتسع لغاية 800 شخص.

الإقامات المتوفرة لدينا

موقع الفندق

مركيور Mercure روما ويست

Viale Eroi di Cefalonia 301
00128 روما
إيطاليا

نظام تحديد المواقع العالمي (GPS):41.785923, 12.434851

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

Mchef Restaurant

يفتح أيضًا المطعم الأنيق والمريح للعملاء غير المقيمين في الفندق ويقدّم مجموعة كبيرة من الأطباق المتوسطيّة والعالمية المميّزة.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  467 أراء

تقييم TripAdvisor  3.5/5  1,515 أراء

Disaster and they really didn't care

ملاحظة Tripadvisor 1.0/5

KikiinCanada تقييم TripAdvisor المعتمد

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

ملاحظة Tripadvisor 4.0/5

Alexjoey العائلات - تقييم TripAdvisor المعتمد

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

ملاحظة Tripadvisor 4.0/5

Sandy_JSR تقييم TripAdvisor المعتمد

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

Good Standard Hotel

ملاحظة Tripadvisor 4.0/5

SierraHotel172 العائلات - تقييم TripAdvisor المعتمد

We stayed at this hotel for a few nights in the last week. The rooms were clean and moderate in space. Good amenities were provided. The room had both coffee machine and water kettle. The breakfast choice was really good. Liked the choices of pizza in the breakfast buffet. The staff were really professional. However the check in did take a bit of time.

Dear Guest thank you very much for your good evaluation and comment.

Bad rooms at Mercure Roma West n Rude Staff

ملاحظة Tripadvisor 1.0/5

VrushalN العائلات - تقييم TripAdvisor المعتمد

The room allotted for us was in mess no cleaning at all staff very rude and didn’t consider the age factor. Still no rooms allowed for us families and senior citizens are suffering because of this…very poor service we asked him to keep the luggage and allow us for dinner as I had small children’s senior citizens and diabetic guests. Still no attention given

Dear Guest, thank youu very much for sharing with us your opinion. I ensure you that all our staff is friendly and correct and is very appreciated from all pur guests, if with you their had some problem, I give you my apologies and sorry for all. I and all my staff to continue in the future to us improvement for satify all our guests. Sorry again for your dissatisfaction.

بالاشتراك مع TripAdvisor

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