Pullman Kaifeng Jianye
Note Avis clients (Note ALL) 4.6/5 121 avis
No 16 Longting North Road, Longting District
TIANBO YANG MANSION STATION: TOUR LINE TIANBO YANG MANSION STATION
XINZHENG AIRPORT À 45km / 27,96 miles - Navette payante
KAIFENG RAILWAY STATION À 5km / 3,11 miles
Arrivée à partir de - Départ jusqu'à
Le restaurant offre une cuisine ouverte interactive et propose un menu à la carte occidental et oriental ainsi qu'un buffet international, le tout dans une ambiance élégante et relaxante. Petit déjeuner buffet et déjeuner et dîner à thème.
Savourez une cuisine cantonaise raffinée, des plats taïwanais ou nos spécialités de Henan dans ce restaurant élégamment décoré. Chaque plat est préparé avec des ingrédients de la plus haute qualité.
Les avis de nos clients
Avis 100% authentiques de nos clients ayant séjourné à cette adresseEn savoir +
Great Facility but needed for an upgrade for the bathroom
Note TripAdvisor 4.0/5
CSSNAKEW Professionnel - Avis TripAdvisor
I stayed there three times in a row with my clients back in April and May. There aren't many five stars hotel located in Kaifeng area and we've stayed at the other one for so many times so we thought it would be great to check this one out. The facility itself is great, all the way from the designs of the hotel, the services, and the restaurants. It is newer and better than the other one. The location itself is nice as well if you are planning to visit the attraction park and the hotel will provide free shuttle service as well. The only thing that we weren't pleased was the room. The room is nice, with all the amenity. However, you couldn't help but notice there is rust everywhere around the bathtub and the water sink areas. One of the local friends told us it's because of the water quality there, but still, with the Pullman Brand, you would except they have done sth better to fix it. The shower head was leaking water everywhere and the water pressure was low. That was the only downside of the hotel to us and we hope there's sth the hotel could have done to fix it.
Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your room staying experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. we also have noticed this problem. Please rest assured that we are trying to find a more effective way to ease the situation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Pullman Kaifeng Jianye
Beautiful hotel in a traditional Chinese city
Note TripAdvisor 5.0/5
robynmck2016 En couple - Avis TripAdvisor
We had a great stay at the Pullman Kaifeng. The hotel sits in beautiful grounds with lovely flower gardens and lakes and walking paths, yet is just a few minutes by taxi from traditional Kaifeng city. The hotel is peaceful and well-appointed. We were upgraded to a suite - everything detail was covered, right down to the box with a stapler, eraser and pencil sharpener on the desk. Two bathrooms, comfortable sofa and bed, huge spa tub. The staff generally were very capable and friendly - standouts were the concierge Alan, who looked after our every need, and the barman in the lobby bar, Dean, who served our afternoon tea and happy hour drinks with a quiet professionalism rarely seen in China.
Dear Guest, Thank you for the great review of our staffs Alan and Dean! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager Pullman Kaifeng Jianye
Fancy but with flaws
Note TripAdvisor 4.0/5
globaltrotterman Escapade entre amis - Avis TripAdvisor
The WiFi is tooooo slow, almost useless. The ac in the room cannnot be adjusted. Very hot room for sleeping. The room is large and fancy but there are water damaged of the pergo floor. Poor maintenance.
Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will check the WiFi and make sure the same issue won't happen again. besides, the ac in room actually can be adjusted.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Pullman Kaifeng Jianye
Pleasant & Peaceful stay
Note TripAdvisor 5.0/5
superevec En couple - Avis TripAdvisor
Overall experiences was good; staff is friendly in the hotel. Room cleanliness was great. Buffet breakfast is good with lots of variety choices. There is buggy sending to the entrance too ! Love it ! Definitely will come back in the future! Bravo to all the staff in Pullman Kaifeng Jianye
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
Super setting with 99% of Brand expects met
Note TripAdvisor 4.0/5
asief2014 En couple - Avis TripAdvisor
Ambience, Design, overall service excellent Only slight lacking is english level... Now ...a. we are not the type of foreign morons who expect people in a 5 star hotel in an inner china smaller city to all have good english and b. one of us can speak some chinese BUT its odd that there seems more people working in the restaurant hv good english than at the front desk...(scratch head....). Seems any zero chinese speaker may struggle a bit (possibly also depends shift) But overall..for us...minor Lovely stay, great f&b, beautiful setting n tranquil and fully loaded deluxe rooms
Dear guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Also we are truly sorry the inconvenience caused by our FO staff's limited English skills, we will make the change for sure. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely General Manager Pullman Kaifeng Jianye
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