Novotel Banjarmasin Airport 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 197 comentários

Novotel Banjarmasin Airport - Image 1
Novotel Banjarmasin Airport - Image 2
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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • Free WiFi, ergonomic work space, LCD TV

  • Casual bar overlooking the airport

  • Relaxed local and international buffet dining

  • 5 flexible spaces for effective events

  • 30-minute drive from Banjarmasin City

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Take advantage of our Flight + Hotel offers

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Localização do hotel

Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru
70724 BANJARMASIN
Indonesia

GPS:-3.445568, 114.764988

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

SQUARE

Foto não contratual

Square Kitchen provides the perfect balance of authentic traditional and international cuisine.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  197 comentários

Classificação no TripAdvisor  4.0/5  482 comentários

Certificado de excelência 2023

The only Accor Hotel at Banjarbaru/Banjarmasin

Classificação TripAdvisor 5.0/5

sasikumarrajapan Negócios - Avaliação certificada TripAdvisor

Nice hotel that is conveniently close to the airport. Great team under the tutelage of Bpk Gede. Young team but attentive to the needs of the guest. Nice design and very spacious. Wish the team all the best and keep up the good work.

Amazing Guest Gesture and Hospitality - Simply Superb

Classificação TripAdvisor 5.0/5

Travel51098389707 Avaliação certificada TripAdvisor

Dear All, I have stayed 26th and 28th September 2023. Really very good Experience. The rooms were so neat and comfortable. The buffet had huge variety of choices . Immediate response from the helpdesk. Very near to Airport. The staffs were so polite and humble, especially Ms.Risa, Duty Manager ( Front office ) taken care my visit fully comfortable. Since I am from India , She was able to communicate with me and understood all my local necessity and arranged for me swiftly. On the whole my stay was so comfortable and my hearty best wishes to entire team headed my Ms. Risa. Looking forward to meet you all soon at Banjarbaru. Regards Arun Kumar Bhaskar

Dear Mr. Arun Kumar Bhaskar, Greetings from Novotel Banjarmasin Airport ! Welcome home and thank you for staying with us again and shared your review. We are pleased to know that yet again you had a great stay experience, enjoyed the ambiance of our hotel as well as personalized service delivered by the Team. Thank you for recognizing Ms. Risa – Front Office Team - she is a truly passionate about hospitality and a true gem of Novotel Banjarmasin Airport Team. Please know that we have already shared your comments with her, in recognition of her efforts. We look forward to welcoming you back again soon. Yours sincerely, I Gede Pratama General Manager

Disappointed experience

Classificação TripAdvisor 3.0/5

Victor C Avaliação certificada TripAdvisor

30 September 2023. Check in staff has no initiative in assisting guest with 8 baggage. Had to get own trolley. When ask for concierge, gave us a blank look Breakfast has 8 main course. That is including white rice, fried rice. 3 star hotel in banjarmasin would have offer a better variety. By all means should avoid the breakfast option when booking.

Dear Mr. Victor, Thank you for choosing to stay with us at Novotel Banjarmasin Airport and share your concern. Our team has been recognized as a hotel with the best hospitality service to all our guests. I do apologize that your experience did not meet your expectations; please allow us to express our sincerest apologies. For the food we provide at breakfast is very varied, start from a variety of appetizers, main courses, variety of desserts and we provide some traditional food that provides a special experience while staying at our Hotel, we do apologize if this is not the impression that you get during your stay. We appreciate sharing your concerns and we look forward to welcoming you back to Novotel Banjarmasin Airport soon. Sincerely, I Gede Pratama General Manager

Bad experience

Classificação TripAdvisor 1.0/5

wrangr Avaliação certificada TripAdvisor

The receptionist does not prepare when visitors are busy making long queues, the bathroom is very smelly and entering the room is very disturbing when sleeping , stagnant water when bathing and limited amenities

Dear Wrangr, Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Gede Pratama General Manager

I experienced a delicious main course and caring staff

Classificação TripAdvisor 5.0/5

Putri A Viagem com amigos - Avaliação certificada TripAdvisor

Extraordinary. We are having break fasting (Iftar) at the restaurant staff is always ready to help, the premises are extremely clean, the atmosphere is lovely, and the food is both delicious and beautifully presented. The menu offers a wide variety of delicious and mouthwatering starters and main courses that will appeal to youngsters and adults alike. I had bihun kari, nasi goreng sosis, roti maryam and bakso. My friend tried the sop daging, ayam masak habang, gorengan and capcay. They were all exquisite. Everything we ate was fresh and delicious. The chef use the best quality ingredients to produce dishes that are simply delightful. The restaurant also offers a wonderful drink. Overall, I had a great experience with the Novotel Airport Banjarbaru staff was incredibly helpful, very warm and thoughtful (Mr. Juanda) He came around to check on our experience and seemed to be authentically engaged.

Dear Putri A, We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Gede Pratama General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 91 comentários 8.1/10 Localização
  • 537 comentários 8.4/10 Quarto
  • 772 comentários 9.4/10 Serviço
  • 8 comentários 2.6/10 Wifi
  • 530 comentários 9.2/10 Comida
  • 324 comentários 8.6/10 Limpeza
  • 260 comentários 9.1/10 Comodidades
  • 141 comentários 9.3/10 Café da manhã

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