머큐어 발리 레기안

We have stayed here Two times now and it is a good place for a great Price Clean, Great breakfast . Two nice pools one upstairs in full sun all day which feels heated and one on ground level in the shade. Friendly Staff who will try their best to do everything that you ask Would stay there again as we like the location close to everything and only Five minutes walk to the Beach

Wanted a short week away post covid with the hubby minus the kidlets. It was beautiful. Has 2 pools… lovely deck chairs. Bar and restaurant good. Lovely service and good prices. Beds were super comfy . Wifi was good. Cocktail prices were good for a hotel. We will definitely be booking next year! Thanks again

Stay with family, walking to Legian Beach was around 10 minutes relax walk, hotel room standard Mercure, breakfast for my family was fit to our taste, quite good selections. most of hotel staff was great service and generally was great hotel to stay with!

Pretty good experience to be recognised as Accor plus member and accorded the late checkout. Simple room, neat and clean. A shout out to Ms Ratna at the Ancak restaurant, for being attentive to my needs and being so friendly! Overall a good experience at Mercure Legian.

First of all we had a great day during birthday vacation , however my expectation was not like accor offer to us . Check in : - no personal service like the reception SOP ( explain hotel facilities or even wifi password) we just got room key and the lady only pointed the lift not even offer us to escort to the room . - room ciggarete smell and some of sheet was spot , uncomplete bathroom and we even said will stay for 3 person wich is suppost to be set up for 3 person . - we are overcharge by the reception for room payment , but while im waiting for the room i asked the lady at reception about that , she only said " let me show you the billing payment without even check with reservation either if there any glicth about their system . - after complaining the lady "bulan" give us the personal service to upgrade us room with balcony and also reassure our experience and she doing a great job my baby is happy because she is birthday on the day we are check in . - on the evening i though the team from the hotel side will do sureprised for my baby since i kept my cake at the restaurant . However the cake is only delivered to our room . - breakfast When we had breakfast they just asked me room number and not even offer us table we should find our table . No explaination regarding the buffet like where we should order egg , food overal good except the kwetiaw over cooked and like porridge 🙂. Im not going to said that the staff doing discrimination for asian people but i saw the service is difference not only to us 🙂. After breakfast i ask for the sanitary pad and the lady who is picked my phone said will call us back until atound 30 minutes no ones is call me back then im going to CK front of the hotel . Really the basic standart that you all guys not even aware. Just get us back if there is available or not . To be honest im very lazy to review the hotel but this my bad experience in accor . Kindly need your management to do some training and bring the accor value and vision . Maurice family