풀만 발리 레기안 비치 호텔 5성

Stayed here from the 6th of January for 11 nights. In walking distance to all of your daily shopping and eating needs. Enjoyed daily breakfast with limitless coffee. Staff are friendly and extremely helpful. Will definitely revisit and I highly recommend.

Positives Location was quite good if you are looking to stay in the more bustling part of Bali. View out to the sea from the 5th level ocean view room was amazing. Service recovery was also reasonable. The garden is quiet. Bed and pillow were super comfortable. Loyalty Manager is willing to listen to feedback, thank you. Negatives - Room 3519's toilet had some issues. The water didn't drain properly in the shower stall. Manager wanted to change my room but I was lazy because it's only a night left. I accepted another proposal. - Previous guest feedback about exposed cables in the bathroom not addressed - room didn't feel quite clean - breakfast was quite mediocre and overrun with tour groups and cabin crew - Infinity pool water was cloudy. Made it quite hard to swim - the welcome was weird as they didn't mention of any upgrade as a plat Member. I had to ask for a manager to check me in. - noisy if facing the main road. The view made up for it.

직원들이 아주 친절하고 세심함, 풀만에 처음 갔는데 체크인이 조금 늦어진다고 바에서 음료를 먹을 수 있도록 세심하게 배려함. 한가지 단점은 화장실 변기에서 냄새가 올라옴, 호텔 노후화로 인한 것 같음

깔끔하고 위치 좋음.

Great hotel with a good location, n good àmbience. near to the popular beach in bali, Kuta Beach. Easy to find food outside because its Close to beach walk mall, there staff are friendy. overall its OK

From start to finish what a great hotel. Hotel GM- Mark was very nice and looked aftyer me as always. Great room and food Maintenance of grounds and rooms was at a very high level. Very nice place to have a family holiday Thanks again

Was offered to do online check in, from email got confirmation that my room will be ready when I'm arrived.... but still have to wait couple hours... and the room condition was poor. Water pressure so weak... and some others services was poor.

Stayed at a one-bedroom suite, the lighting are very poor, the living-room aircon not working properly, it was too humid so we basically had a standard room. Buffet breakfast and dinner both under par. Hotel is at the end of a very long one-way street, going out is easy, but returning takes so long due to traffic and longer route. Hotel is also the farthest from the Kuta Beach Walk district. Most importantly, staff is not as friendly as Marriott Legian or Kuta.

5 Star hotel that does not look like one. Service is terrible as staff only think about charging and does not focus on service. Hotel room is old, dim and dilapidated especially the bathrooms with terrible smells. Infinity pool is closed with no effort to compensate. Emailed the hotel to prepare something for my wife's birthday and was promised a cake. 4 days 3 nights there, no sight of cake with no apology whatsover. Just utterly disappointed especially being an AccorPlus paid member since 2 years back and realised that there are actually no benefits at all. The reply from the staff based on my feedback is also disappointing. Instead of apologising and promising to improve, the staff just defended the hotel when they know they are in the wrong. With such a premium price paid and lousy service, it's just a shame to the Pullman brand.

The Pullman Hotel is a wonderful beachfront resort right in the heart of Legian. The staff go out of their way to make sure their guests are looked after and enjoy their holiday to the fullest. The resort is a peaceful oasis amid the hustle and bustle of Bali and if you do feel the need to leave the resort you will find restaurants, market shopping, boutique shopping, spas and major shopping centres all within walking distance. The Pullman Legian is one of our favourite hotels and we look forward to returning soon.

Good hotel, good location, good service, the breakfast has a lot of selection. Unfortunately the pool is under renovation, but you can just go across the street to go to the beach directly. Beside the hotel has many places to find foods.

Stayed here before and really enjoyed my stay. Therefore I booked it this time and paid for a better room, an extra $400 to be then told after I had booked the stay that the infinity pool was closed and that I would be getting the same room as my first visit. Well that was a waste of $400 for a better room. On arrival there was no bellboy, had to wait to check in, no drink or cold towel on arrival. Service was not good. No amenity for being a Gold Accor Member There loyalty program is very hard to understand, I have never got a 10% members discount at any hotel I have stayed in. I complained about a noise in the room I was in so there goes the upgrade and I was moved back to a Garden View room for which I had paid. This room was however quiet and I did prefer it to my "upgraded " room that was noisy. Breakfast was not as good as my previous visit. I had my chair, cutlery and plate removed one morning from the table I was sitting at, just my drink and glasses were left. The next morning my Drink and glasses were moved to another table while I was getting food. The table I was at was reset so my things were moved by staff. I would not go back to this hotel again. I think it is dishonest to advertise the infinity pool when it is closed. Then say but we will discount drinks for you to make up for it. No advantage for someone not drinking. They care about the money, not guest satisfaction. Many other guests were unhappy that they were not told that the infinity pool was closed before they booked the hotel. The water in the shower in my first room has a bad smell to it, having stayed in lots of hotels in Bali I know this is not the normal. On this trip I also stayed at The Bali Heritage Hotel in Kuta and the Mercur Resort Sanur and their water was fine. The Garden View room I was moved to did not have the same smell to the water. Although for the first couple of nights the water was not hot. Then it was fixed and I had hot water for the remainder of my stay. Not that I mentioned this as I had already been downgraded once. After my 3 stays in Accor hotels on this trip I think I will be avoiding Accor Hotels in the future.

Great hotel, friendly staff. I was initially worried about the infinity pool being out of commission but the other pool easily took care of that and is beautifully shaded - which you definitely need. It was cheaper to eat and drink in the hotel than out in the little local bars in some cases.

오래된 시설이지만 친절한 직원들 덕분에 잘 쉬다 갑니다. 하지만 에어컨이 너무 약해서 객실안이 너무 더웠어요.

This was our first time at the Pullman Bali Legian Beach hotel. And it was one we won't forget any time soon. A delight to stay and to relax. All staff, from the receptionists to the waitresses, from the cleaners to the guards, they were all very, very friendly and helpful. We also used their services to book some trips and other services and again they were very friendly and helpful. Breakfast and dinner are a delight too. Such a variety of food, presented in a very professional way. With dinner some food was cooked on the spot by expert chefs. It was very nice to have dinner outside on the lawn, under the trees, with plenty of festival like lighting all around us, with some live music that made the wine go down much easier. Also very close to the beach; you just cross the street (watch the traffic though) and you can touch the sand of the wide beaches. Overall a very pleasant stay, where we would love to come back to.