Mercure Iguazu Hotel Iru 5 estrelas
Classificação clientes Avis (Classificação ALL) 4.6/5 775 comentários
Crianças de até 12 anos hospedam-se gratuitamente com os pais
Hotel com recreação e piscina com bar na piscina
Caminhadas guiadas pela Floresta de Iryapú e visitas às comunidades nativas
Salas de reuniões e eventos para até 300 pessoas
A 30 min. do Aeroporto Prefeito D. Carlos Eduardo Krause
Selva Iryapu S N, Predio 600 Has, MISIONES
3370 PUERTO IGUAZÚ
Argentina
ANDES MAR:
RIO URUGUAY:
SINGER:
Cataratas del Iguazú Itl Airport A 20 km / 12 milhas - Transporte pagamento
Foz do Iguaçu Intl Airport A 19 km / 12 milhas - Transporte pagamento
GPS:-25.60345, -54.551239
Check-in a partir das - Check out até as
Menu internacional com toques sutis da culinária local.
Ambiente descontraído, bebidas tradicionais com toques de sabores locais.
Cercado por uma incrível floresta, o bar da piscina serve deliciosas bebidas e uma variedade de lanches repletos de sabores regionais
O lugar perfeito para relaxar corpo e mente - admire a floresta enquanto desfruta de nosso banho com hidromassagem ou simplesmente relaxa nas confortáveis espreguiçadeiras. E por que não experimentar o nosso centro de fitness, com equipamentos de ponta?
O lugar perfeito para relaxar corpo e mente - admire a floresta enquanto desfruta de nosso banho com hidromassagem ou simplesmente relaxa nas confortáveis espreguiçadeiras. E por que não experimentar o nosso centro de fitness, com equipamentos de ponta?
100 quartos espaçosos e confortáveis com varandas no coração da floresta, com vistas impressionantes para a lagoa. 100 quartos espaçosos e confortáveis com varandas no coração da floresta, com vistas impressionantes para a lagoa.
Sala/quarto acessível
Sala/quarto acessível
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco
Saiba maisClassificação TripAdvisor 5.0/5
rita l Avaliação certificada TripAdvisor
We throughly enjoyed our stay at your hotel. Great cocktails out by the infinity pool and hot tub. The best part though were the local handicrafts and the little local kids and guitar player singing for us by the pool. We loved the fact that you had sandwiches and treats for them afterwards. Breakfast buffet was delicious and so was dinner. Our room was very comfortable.
Classificação TripAdvisor 3.0/5
S_Just_S Couples - Avaliação certificada TripAdvisor
Hotel is fabulous. Well integrated into its natural surroundings. Nice rooms. Great bathroom (we were upgraded to a suite). Reception staff are very nice and helpful although it is a pity that they have to double as bellboys and seem to work very long shifts. Bar and restaurant staff are poorly trained, more interested in chatting with each other than serving the customers and completely overwhelmed once the restaurant is half full. Breakfast is average
Classificação TripAdvisor 3.0/5
Navigator40864736000 Couples - Avaliação certificada TripAdvisor
Nice location not far away from the falls. Poor service at breakfast. I have a lot of allergies so I can not eat gluten, milk, cheese, egg and pork for breakfast. I although can not eat so much fruits because I have to take care about fructose. I did ask for some chicken for breakfast. Unfortunately this wish was denied even after asking the manager. I never had this before in an international hotel. Then I asked them if I am Muslim or Jewish if they would force me to eat pork. They told me that they would not either give me chicken just if you pay extra. This is really redicolus. I am very disappointed about this mercure hotel. Furthermore the foreign exchange rate USD to pesos is really bad and a ripp-off. It is 4% higher. I booked an advanced pavement rate. The amount was not deducted. Due to the more bad exchange rate to the USD awe lost all together about EUR 50. we can not recommend this Hotel.
Classificação TripAdvisor 3.0/5
henrycP2723VJ Negócios - Avaliação certificada TripAdvisor
I had a meeting at the hotel. In advance I did explaine my delay to Belen and she was very efficient and friendly. I hoped to be expected but I did not feel like that. The reception told me that no room available, the check In will happen at 12:00...etc...etc... I know those things. I had an event exactly at 11:30 and needed to take a shower and change clothes...After to express my disappointment many times the guy found a room. I did not feel as a gesture... The WI FI was worst during 24 hours. After that the hotel made a correction. I went to the bar to use welcome voucher. Asked for a glass of Red Wine...the waiter did not know the process and brought to me a dirty glass, smelling bad. I did not drink a wine and went out. Saturday we had a meeting in the hotel with special menu. Explained my Lactose intolerance but I am quite sure that the fish with Lime sauce had butter...that´s it
Dear Mr. Chmelnitsky, Thank you for taking the time to share your comments at Mercure Iguazu Hotel Iru. I regret that your experience has not met your expectations, allow me to express my most sincere apologies. The day of your arrival the hotel was with high occupancy and many of the reserved rooms were occupied with check out at 12:00 hs. We understand that your need to enter the room was for work reasons, believe me we have done everything possible to give you the early check in that you requested. At Mercure, we strive to provide a high quality service experience for each client, therefore, what happened in the restaurant with your welcome drink is not the kind of service we usually give. Rest assured that we are taking the appropriate measures to improve the problems and prevent future occurrences. We appreciate that you share your concerns, we will take into consideration each observation you have made and we hope you will give us the opportunity to provide you with a better service in the future. Please feel free to contact me for any other information you may want to share. <veronica.obregon@accor.com> Sincerely, Verónica Obregón General Manager
Classificação TripAdvisor 3.0/5
Jacques C Família - Avaliação certificada TripAdvisor
The hotel itself is nice location, amenities etc but the staff has no consideration to the customer request and not even to their platinum members. It is disappointing. We were looking to enjoy that stay and it been transformed in permanent request for water soap services etc
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