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Mercure Perth Hotel 3 gwiazdki

Ocena klientów 3.9/5 Liczba opinii: 3 740

hotel certyfikowany ALLSAFE

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Mercure Perth Hotel
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+ 7 Usługi

O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 11h00

Płatne usługi

Usługi i informacje praktyczne
  • Wi-Fi/dostęp do Internetu
  • Zewnętrzny parking hotelowy
  • Dostępność dla osób niepełnosprawnych
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 3
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Perth Hotel

West Mill Street
PH1 5QP perth
wielka brytania

Tel: +4401738481607

Faks: (+)01612342819

Zameldowanie od: 15h00

Wymeldowanie do: 11h00

  • Samolotem

    EDINBURGH W 74,02km / 46 mil

  • Pociągiem

    PERTH W 0,8km / 0,5 mil

Pozycja GPS:56.397455, -3.436108

Nasze pokoje

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspap er, robe and slippers.

Classic room with 1 double bed

  • Maksymalna liczba osób: 2
  • Widoki: Widok na część zabytkową, Od strony miasta, Od strony podwórza, Od strony ogrodu *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 2 single beds

  • Maksymalna liczba osób: 2
  • Widoki: Od strony miasta, Od strony podwórza, Od strony ogrodu *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 1 single bed

  • Maksymalna liczba osób: 1
  • Widoki: Od strony miasta, Od strony podwórza *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed

  • Maksymalna liczba osób: 2
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room with 1 kingsize bed

  • Maksymalna liczba osób: 2
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities

Nasze restauracje i bary

THE BRASSERIE

Rodzaj serwowanej kuchni: Międzynarodowa

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Menu (PDF)
  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

LOUNGE BAR

The Lounge bar offers a range of wines, beers, spirits, and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 3

  • Maks. rozmiar: 177 m²

  • Maks. pojemność: 120 osoby

  • Maks. liczba uczestników bankietu: 100 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Perth Hotel

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 3.9/5

Liczba opinii: 3 740

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 264

Theatre break

Ocena na stronie TripAdvisor 5.0/5

brian952br Couples - 23/12/2019 Opinia zatwierdzona w TripAdvisor

Comfortable hotel in a converted water mill in the centre of Perth with parking. Bdrooms small but well appointed and comfortable. Large lounge bar with quiet corners and comfortable seats. The sound of water running through the old mill race was relaxing. Breakfas was more than adequate with quick friendly service.

Dear Brian952br, thank you for your 5-star review, much appreciated. We look forward to welcoming you back soon. Kind regards Gabriella Maltesics General Manager

Going downhill

Ocena na stronie TripAdvisor 2.0/5

aegnos41 Solo travel - 13/12/2019 Opinia zatwierdzona w TripAdvisor

After staying at this hotel several times over the last 12 years I am disappointed with my latest stay This hotel is going one way and it is not up. It is still a great location and an intersting , quirky building which almost makes up for a lot of the shortcomings. On this trip I was looking forward to using the restaurant at the hotel for both my nights only to find that on both nights it was unavailable , on the first night due to a private party and the second because they closed it for the night.. It would have been nice (and professional ) if I had been informed of the private party when I checked in or even a notice/sign at the check in desk instead of having to ask . This is not the first this has happened at this hotel , informing the guest ,it appears, of events at the hotel seems to be of secondary importance The staffing at the bar area also appears to be secondary as quite a few times there was no-one working the bar when I went to get a drink and on one occasion I had to wait 20 mins for someone to arrive to serve. At the last when I turned up for breakfast to see me on the way home , to find instead of the buffet that is advertised (and paid for ) . the hot buffet had been stopped and was replaced by an order to the kitchen which means portion sizes were less than generous and a wait for your breakfast , hope you are not in a hurry Due to a problem which lasted for the entire length of my stay the TV reception in the room (and most of the Hotel) was broken and had only limited(4) channels , An explanation was given but no apology !! I also note that in the last 18 mths almost all the staff appear to have changed which is never a good sign When I remember what a nice Hotel this used to be it upsets me and I hope the current management get their act together

Dear aegnos41, thank you for your recent review, I am disappointed to read your feedback and please be ensured that these problems were a true exception to our normal practices. I am glad that you like the hotel`s unique features as much as we do and please accept my apologies for any inconvenience you have experienced during your stay. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Kind regards Gabriella Maltesics General Manager

A good central hotel

Ocena na stronie TripAdvisor 4.0/5

ms15355 Business - 02/12/2019 Opinia zatwierdzona w TripAdvisor

Centrally located with a free car park.Rooms are good but not brilliant. Breakfast was ok but they need to ditch the coffee machine and go back to serving you a pot of coffee. Stayed there a few times and would go back again.

Dear ms15355, thank you for your recent review and we look forward to welcoming you back soon. We will be happy to serve a pot of coffee to the table, please just ask one of my team members in the restaurant. Kind regards Gabriella Maltesics General Manager

Good central location

Ocena na stronie TripAdvisor 3.0/5

ack33cat Couples - 11/11/2019 Opinia zatwierdzona w TripAdvisor

We enjoyed staying at this hotel as it was right in the centre of Perth with free parking in a nice historic building. Some of the decoration and furniture is a bit dated and it could be so much better if it was restored sympathetically and with a modern feel. The room was a good size but could have been laid out better. It could have done with a lick of paint at least. We were on the ground floor and over looked a pretty path way along the river. Unfortunately, this wasn't great as I was woken by drunks and shouting at early hours of the morning. When we checked in we were just given our room key, no information was given about dinner or breakfast. When we turned up to dinner we were asked if we had booked as it was busy. They did find space for us, but it was a bit strange as we were on a dinner, bed and breakfast package so obviously we were going to be eating. Again at check-in we were not told that we would need to book a time for dinner. Breakfast was very a very nice selection and lovely sausages. It wasn't bad value, but could be have been better with a little effort.

Dear ack33cat, thank you for taking the time to review the Mercure Perth Hotel, I am pleased that overall you have enjoyed your stay with us. We are in the process of decorating all of our bedrooms and replace some of the furniture in the rooms and lounge bar area, hopefully you will visit us again in the near future and will see the difference. I have discussed your feedback regarding your check in experience with our front office manager to ensure further training carried out to the team. Once again, thank you for your feedback and we look forward to welcoming you back. Kind regards Gabriella Maltesics General Manager

tired and in need of refurbishment

Ocena na stronie TripAdvisor 2.0/5

tonykQ4224MP Business - 12/08/2019 Opinia zatwierdzona w TripAdvisor

room was poor and in need of refurbishment - corridors decoration was tired - carpets were well worn - restaurant dated and they ran out of basic breakfast food items by 7am on the day of my stay. the hotel appeared to be understaffed and the team at breakfast were stressed - they did credit back the cost of breakfast after I complained - wont be staying here again I have stayed at many mercure hotels this is the poorest one!! and too boot it cost £104.50 for one night

Dear Guest. Thank you for your review of the Mercure Perth. I am disappointed to read your comments. Please accept my sincerest apologies. Kind regards,

My Favourite Hotel in Perth.

Ocena na stronie TripAdvisor 5.0/5

menace2society Couples - 04/07/2019 Opinia zatwierdzona w TripAdvisor

Friendly Staff, comfortable room, centrally positioned but quiet area of Perth and Very Good for Restaurants, Clubs and Pubs, all within walking distance. Breakfast very good. Comfortable Bar only let down by lack of Staff on Duty, one had to go to Reception to obtain service during the Afternoon. I would still recommend and will Return.

Dear Guest. Thank you for your review and your kind words regarding the Hotel. We are pleased you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards,

My findings

Ocena na stronie TripAdvisor 5.0/5

Compass09836001773 Couples - 21/06/2019 Opinia zatwierdzona w TripAdvisor

we both enjoyed our stay as usual, seeing old faces and the service was excellent. the location of the hotel was exactly what was needed close to the shopping centre and also near enough to black watch museum at balhousie castle.

Dear Guest. Thank you for telling us about this visit. We are delighted that your stay was as good as always. We hope to see you again soon. Kind regards,

Ruby

Ocena na stronie TripAdvisor 3.0/5

Roving187133 Friends getaway - 09/06/2019 Opinia zatwierdzona w TripAdvisor

The Mercure is in a very central location. The service within the hotel was very limited, only one person on the reception most of the time and they also seemed to be covering the bar area which was not overly busy but would have been better used had there been a bar person available. The rooms are clean but could do with a bit of refurbishment. The breakfast was of a good standard but again there was a shortage of staff in the breakfast room.

Dear Guest. Thank you for your review of the Mercure Perth. We appreciate all your comments. Kind regards,

Poor hotel, poor service from reception

Ocena na stronie TripAdvisor 2.0/5

Rodney W Solo travel - 03/05/2019 Opinia zatwierdzona w TripAdvisor

I was given a room on the ground floor, very poor room. The room had a kettle in it but no were to plug it in - you had to plug the kettle in and leave it on the floor to boil. Resturant food not very good. Easter Sunday power cut so no evening food. Monday no hot water could not shower shaved in cold water. I had prepaid my room (I HAD A CONFIRMATION WHICH CONFIRMED THIS) when I checked out the front of House Manager insisted I had not paid, I showed her my confirmation, she tried to force me to pay again I refused she got very angry when I refused. When I returned home my Credit Card confirmed that I had paid and the hotel had made a mistake. I await an apology from the hotel. I was given 2000 extra loyalty points by the manager for all the problems - they have not been put on my account. My normal Le Club points have not been credited to my account. What sort of a hotel is this definitly not one that offers any service, but I do not suppose the hotel management will care.

Dear Dr Webb, Thank you for your recent review and as discussed personally on the 22nd April and again over the phone on the 3rd May, please accept my apologies for the inconvenience you have experienced during your stay with us. I am concerned that you feel that the hotel management don’t care, since I have personally spoken to you twice and apologised as well as offered a 15 % discount from your bill for any extras and awarded you with 2000 courtesy points on your Le Club Card. The receipt for this transaction has been emailed to you last Friday on the 3rd May. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Gabriella Maltesics, General Manager

Very good location, good breakfast

Ocena na stronie TripAdvisor 4.0/5

lyndasmac Family - 18/03/2019 Opinia zatwierdzona w TripAdvisor

Not stayed here before but will be staying again. Comfy hotel with pleasant staff. Very good breakfast. The location was really good, just a short walk from the shops and some great cafes about too. Although I didnt need it this time, there is also parking close to the front door.

Dear Guest. Thank you for your review. We are pleased you enjoyed your stay with us. We are looking forward to seeing you again. Kind regards,

Comfortable, relaxed, great breakfasts, central location

Ocena na stronie TripAdvisor 4.0/5

Culture47685529271 Couples - 17/02/2019 Opinia zatwierdzona w TripAdvisor

We chose this hotel for its central location. It was clean and comfortable, staff were lovely. Our sink was not draining properly, but this was resolved very quickly when we reported it. The temperature throughout the hotel was far too hot, but we were able to control this in our room, so that was fine. We were a little disappointed in the choices available for lunch and evening meal and some items were not available. The quality however was very good, so we enjoyed all our meals there, especially the breakfasts which were very good indeed.

Dear Guest. Thank you for taking the time to tell us about this visit. We are pleased you enjoyed your stay with us. Kind regards,

comfortable stay

Ocena na stronie TripAdvisor 4.0/5

Odyssey55293074940 Couples - 03/12/2018 Opinia zatwierdzona w TripAdvisor

We found the staff very friendly and helpful. The reception staff in particular did their best to help us when our ferries to the western isles were cancelled. Nice comfortable bar, excellent bed giving a good nights sleep. Bathroom needs upgrading.

Dear Guest. Thank you for your review. We are pleased you enjoyed your stay with us and we hope to welcome you back in the future. Kind regards,

Noisy night in Perth!

Ocena na stronie TripAdvisor 3.0/5

bobwilson339 Couples - 10/10/2018 Opinia zatwierdzona w TripAdvisor

Noisy nDisappointed with our stay after having used the hotel before. The hotel definitely needs updating . Did not use shower or bath as seal needs attention and bath stained. Main complaint was lack of sleep as there was a wedding on and disco went on after midnight - no previous warning when we booked!Unlikely we will stay here again.

Dear Guest. Thank you for your review. I am disappointed to hear we were let down on this visit. Please accept my sincerest apologies. Kind regards,

Hard to find but worth it

Ocena na stronie TripAdvisor 3.0/5

bobjohn2018 Solo travel - 20/09/2018 Opinia zatwierdzona w TripAdvisor

The big problem with this hotel is its location. It is tucked away in a corner of Central Perth and the road system makes it even more difficult. One improvement that I recommended last time would be to have an illuminated sign completing these questionairres seems not to help anyone but Trip Advisor so why bother?-

Dear Guest. Thank you for your review of the Mercure Perth. I am pleased you enjoyed your stay with us and look forward to seeing you again. Kind regards,

WELCOME!

Ocena na stronie TripAdvisor 5.0/5

Peeks85 Friends getaway - 06/09/2018 Opinia zatwierdzona w TripAdvisor

We were in town for the wedding of a lifelong friend. A coach load arrived back at the hotel at 2am looking to carry on the party. We were situated in an area where we could do that but wouldn’t disturb the other guests. The staff were very welcoming and accommodating of us and couldn’t have been more helpful. They also suggested a great pub for lunch where we could take kids and watch the football. Excellent. I will definitely be back here!!

Dear Guest. Thank you for your review. I am delighted to hear that you enjoyed your stay with us and you were well looked after by the team.Kind regards,

Pleasant Hotel

Ocena na stronie TripAdvisor 4.0/5

C8880ZMjillc Solo travel - 01/09/2018 Opinia zatwierdzona w TripAdvisor

Pleasant Hotel with good amenities and clean rooms. A little old looking in places, but extremely good value and I will certainly use this hotel again. Breakfast was reasonable but could have done with better coffee.

Dear Guest. Thank you for your review. We are pleased you enjoyed your stay with us and we look forward to seeing you again. Kind regards,

Mecure Perth Scotland

Ocena na stronie TripAdvisor 4.0/5

nickparkin Business - 27/08/2018 Opinia zatwierdzona w TripAdvisor

Hotel is a bit tired and could do with a spruce up but staff are super friendly and very helpful and the hotel is right in the centre of Perth so easy to get everywhere and easy to find. Plenty of car parking space around the hotel

Dear Guest. Thank you for your review. We are delighted to hear you enjoyed your stay with us. Thank you for your comments regarding the team, I will be sure to pass them on to them. We look forward to welcoming you back in the future. Kind regards,

Perfectly located with nice and helpful staff

Ocena na stronie TripAdvisor 4.0/5

GabrieleMS Solo travel - 21/08/2018 Opinia zatwierdzona w TripAdvisor

More than ok for a 3-star accomodation with nice food on offer even at the bar, breakfast ok, rooms properly equipped, and located perfectly near High Street and the Tay, but on a calm side road. The bathroom would be ready to get some refurbishment.

Dear Guest. Thank you for your review of the Mercure Perth. We are pleased you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind regards,

Interesting building in good location, but shabby rooms and poor breakfast.

Ocena na stronie TripAdvisor 2.0/5

Mark G Couples - 20/08/2018 Opinia zatwierdzona w TripAdvisor

The Mercure Perth is located in a really interesting old mill building, handy for the the city centre. It could be fantastic. However the rooms are very tired/dated, although clean, but it feels like it was last decorated in the early 90s. Other things show that it is being managed down to a tight budget; for instance the disabled stair climber was marked 'out of service', paint on doors worn-out, seal around baths very messy (and shower poor), bath stained, and single-glazed windows with no aircon. Also walls and floors are paper-thin - you can hear people talking on their phone from the floor above, and people using the toilet next door! Breakfast was stingey - no attempt to provide gluten-free range esp. sausages (now easy to get) or haggis, and gluten-free bread has to be asked for. Also no pots of yogurt, just loose natural. Ibis Styles Glasgow (same firm, 'lower' brand) did it much, much better. And car park is in an area open to all the passing drunks etc. On check-out, front desk did not even ask how our stay was. It could be an excellent hotel, with investment.

Dear Guest. Thank you for your review. We appreciate all your comments and although we may not have an immediate fix for some of the frustrations you encountered we hope we may welcome you back in the future. Kind regards,

Holiday Break

Ocena na stronie TripAdvisor 4.0/5

gavinm809 Friends getaway - 14/08/2018 Opinia zatwierdzona w TripAdvisor

Recently stayed at the hotel as part of a holiday tour in Scotland,hotel is in a very good central location,with free parking.Staff were pleasant and helpful.Rooms were ample,clean and tidy.there was a decent choice for breakfast,although the one gripe was that the cooked food was presented in quite a bit of grease.

Dear Guest. Thank you for your review. We are pleased you enjoyed your visit. I have passed your comments regarding breakfast over to our Head Chef to investigate. We hope we may welcome you back to the Mercure Perth in the future. Kind regards,

Najnowsze opinie: 20

Partner: TripAdvisor

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