Mercure Livingston Hotel

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Mercure Livingston Hotel 3 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 277 comentários

Hotel aprovado por ALLSAFE

Mercure Livingston Hotel
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Descrição

Extras do hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • In-house restaurant serving international and British classics

  • Feel Good Health Club with gym, sauna and heated pool

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

As nossas opções de alojamento

Todos os quartos dispõem de TV de ecrã plano e WIFI gratuito de alta velocidade. 90 dos nossos 120 quartos têm vista para os relvados e para o jardim do pátio. Os quartos comunicantes são ideais para famílias. Os quartos Privilege incluem máquina de café Nespresso, jornal, roupão e chinelos.

Localização do hotel

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
Reino Unido

Fax: +44 161 388 0915

  • Livingston:  South East and C

  • De avião

    EDINBURGH A 22,21 km / 13,8 milhas

  • De comboio

    LIVINGSTON SOUTH A 4,83 km / 3 milhas

GPS:55.88556, -3.505529

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

THE BRASSERIE Foto não contratual

A Brasserie serve cozinha tradicional e internacional, sobremesas deliciosas e vários vinhos que acompanham perfeitamente a sua refeição. Num ambiente descontraído para uma refeição aprazível.

Avaliações dos nossos clientes sobre o
Mercure Livingston Hotel

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  3.9/5  277 comentários

Classificação do TripAdvisor  3.5/5  773 comentários

Visiting relatives

Nota Tripadvisor 3.0/5

meccampbell Avaliação com certificação TripAdvisor

Needs updating rooms a bit shabby. Pool was closed, second time this has happened when visiting. Diss appointed unable to have a morning swim. There were no sanitary disposal bags in the bathroom but toiletries were handy.

Dear meccampbell, Thankyou for taking the time to leave a review after your recent stay at the Mercure Livingston. Unfortunately our pool is still closed at this time and all publications have been removed from the website. All comments are taken on board and discussed with the rest of the team so that we can improve to give guests the best experience we can offer. We hope that you will return in the future. Regards Jillian Leven

Very tired and poor hotel for the money

Nota Tripadvisor 2.0/5

d10spence Negócios - Avaliação com certificação TripAdvisor

Very tired and poor hotel, charged £150 per night and the hotel should be a maximum of £65 per night. Rooms very tired and basic, chips out of bath, quality of even the toilet paper poor, no plug sockets near bed area for charging phones. No iron in the room or ironing board and to top it off I just wanted to make a bacon sandwich for breakfast and was provided with 2 rashers of bacon, asked for a third as I didn’t want any of the other offerings, and was told I could not have another rasher of bacon (beer in mind I paid £150 for this room corporate rate) and was shown a sign stating maximum or 2 items! I didn’t want any of the other items, very inflexible and not very good customer service.

Dear d10spence, Thankyou for taking the time to leave a review on your recent stay at the Mercure Livingston. We would happily have supplied you with an iron and ironing board but we do not keep these in the guest bedrooms, with regards to breakfast I agree that the staff on duty should have been a bit more flexible with your request. I am sorry that we did not meet your expectations on this occasion. Regards Jillian Leven

Very Dated but clean and friendly staff

Nota Tripadvisor 3.0/5

Robert S Negócios - Avaliação com certificação TripAdvisor

A very dated hotel needs an update. Great to have a sit down breakfast but very small portions my college counted 8 beans in a small tub and I had to ask for 2 rounds of toast as they were going to give me 1. when I asked for a grilled tomato I got half of one. I think they need to think about what someone wants for breakfast.

Good location

Nota Tripadvisor 4.0/5

aaffleck55 Famílias - Avaliação com certificação TripAdvisor

We enjoyed our stay had our dinner there it was great however the breakfast was disappointing the eggs were really hard couldn’t eat it it certainly wasn’t fresh been sitting to long.the hotel could do with a refurbish.

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your breakfast experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. Kind Regards

Disappointment

Nota Tripadvisor 3.0/5

P L Couples - Avaliação com certificação TripAdvisor

we have stayed at the Mercure Livingston 3 times before,but this time we were so disappointed its unlikely we shall stay there again there were 2 functions on the 2 nights we stayed there and every table and siting down chair were taken as I am disabled we had to return to our room to find a seat when we asked for seating e were told there was non available,but the room and breakfast were good

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your stay did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards,

Family

Nota Tripadvisor 2.0/5

Shamz291304 Famílias - Avaliação com certificação TripAdvisor

Very disappointed with. Family room. Window was secured with a screw which seemed a hazard to anyone. Lots of mould in the room. Ventilation very poor and . Room and bath need refreshing. Staff did not seem enthusiastic except for the cleaning staff who were always smiling and greeted us every time. Had asked staff if they could change one of the screens to a different programme but said because most people were watching Celtic play he couldn’t. Even though the side we were sitting it was only my family.

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations and will discuss this with the Housekeeping team. Please allow me to express my sincerest apologies. Kind regards, Nick Williams

Hotel review

Nota Tripadvisor 3.0/5

ray2hamilton Couples - Avaliação com certificação TripAdvisor

Reception was not very attentive half the time no one was there the restaurant was rediculise had to wait in a massive queue as there was a coach trip in when eventually seat they got priority never came near us until they were all served should have had someone dealing with the other patrons.In the room the bath was filthy and old toilet roll was left lying.In general very disappointed compared to other hotel I.e Mercure Ayr,Ibis hotel Blackpool

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concern. Kind Regards

lovely weekend break

Nota Tripadvisor 5.0/5

Archie W Couples - Avaliação com certificação TripAdvisor

Checking in was first class receptionist was most helpful with ordering meals both evenings. Room was better that expected bed was hugh and one of the best sleeps exoerience from hotels first class all round no complaints

Thank you for sharing you valued feedback with us. I am pleased you enjoyed your stay and the team made your stay comfortable. I will share this with them . I hope to welcome you back again in the future. Kind Regards

2 Day stay

Nota Tripadvisor 5.0/5

garyjones63 Couples - Avaliação com certificação TripAdvisor

Had a wonderful time here, the staff were really nice and the food in the restaurant excellent. Room was spacious and clean. Looking forward to our next stay at this hotel. Only negative point would be at breakfast as there was a coach party of German tourists who were seated in the main restaurant and the noise was not very nice as was the manners of some of the guests. Suggestion - keep coach parties separate to other guests if possible

Thank you for sharing your kind and valued feedback with us. We appreciate all guest comments and I will share this with the team. I am pleased you enjoyed your stay and hope to welcome you back again in the future. Kind Regards

Great Value Package

Nota Tripadvisor 4.0/5

WillTravelFife Couples - Avaliação com certificação TripAdvisor

We enjoyed a two night package with dinner on one night at a great price. The room was as you would expect for a hotel of this age and 3* rating . The service was generally attentive though one or two training needs were evident among waiting staff. The 3 course dinner was very good with tasty food well presented. Our one disappointment was the drinks service. Cash only was demanded at the bar. When I ordered prosecco for my wife, 100ml was measured into a champagne flute filling it to just over half full. The cost of drinks including wines at the dinner table was unnecessarily high. Leisure facilities were fine - small pool, steam room and sauna - sadly no jacuzzi.

Thank you for taking time to provide us with feedback of your stay

Mercure Livingston

Nota Tripadvisor 4.0/5

E2492HEsandram Famílias - Avaliação com certificação TripAdvisor

Hotel staff very friendly and great value for money although hotel desperately in need of a makeover. Three coaches on site when we arrived and the travellers have a detrimental effect on the breakfast being served in the morning. I think some people feel the food is going disappear and feel the need to stack their plates like a mountain.

Thank you for taking the time to share your valued feedback with us. We appreciate your comments and will discuss these as a team. Kind Regards

Great place to stay in Livingston

Nota Tripadvisor 4.0/5

FrequentFlier276979 Couples - Avaliação com certificação TripAdvisor

Our stay in Livingston was planned as we did not want to stay in Edinburgh itself, but out where the "real people" are. Very handy to bus transport, with a shuttle available at the door to Heathrow Airport. The hotel itself was very pleasant to stay in. The staff were extremely helpful, with tips on where to go and importantly how to get there. Staff members who rate a special mention are Angela, who made us feel like family, Louise, who helped out with our printing needs, and Danielle, who was lovely. We would definitely stay again if in the area.

Thank you for sharing with us your kind and valued feedback. I am pleased you enjoyed your stay and will share your comments with the team. I hope to welcome you back again in the future. Kind Regards

RIP off central

Nota Tripadvisor 4.0/5

Traveler52494617005 Couples - Avaliação com certificação TripAdvisor

Great value great staff great location, only thing that pulls this hotel down is the bar prices. If you intend to have s refreshment while you’re there either go elsewhere or take a bottle up to your room l don’t mind paying but sorry £8.50 for a gin then a mixer extra on top of that sorry wouldn’t encourage it. At least Dick Turpin wore a mask.

Thank you for taking the time to share your valued feedback with us. I am pleased you enjoyed your stay and have noted you comments about the bar prices. I will discuss this with the relevant team. I hope to welcome you back again in the future. Kind Regards

Good location

Nota Tripadvisor 5.0/5

redned47 Couples - Avaliação com certificação TripAdvisor

Was great being able to stay away from Edinburgh and Glasgow being an Aussie touring through Scotland. Good being a single level hotel instead of negotiating lifts/stairs etc. Easy parking, good food.

Thank you for taking the time to leave feedback, it is always great to have positive feedback. We look forward to welcoming you again if you are ever in the area. Regards Fiona Doig

Perfect for Shopping

Nota Tripadvisor 4.0/5

tracyharworthavon Famílias - Avaliação com certificação TripAdvisor

The room was a good size but the furniture had seen better days with the tables having chips on them. The door in the bathroom was chipped all along the bottom. Also the shower glass panel wasn't long enough so water went everywhere. The hotel was clean but could do with some updating as the carpets looking very tired and thread bear and sqeaky floorboards.

Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. At Mercure, we strive to provide a great level of service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to serve you again in the near future. Kind Regards

One night stay

Nota Tripadvisor 3.0/5

DanBucharest2012 Famílias - Avaliação com certificação TripAdvisor

Friendly staff, good welcome drink, but cleaning is not so good. We have a bug on the bathroom floor in the morning and the cutlery and coffee cups were dirty at the breakfast. So, the cleaning staff need to pay more attention to it.

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will address your comments with the team as a matter of priority. Kind Regards

Great value hotel

Nota Tripadvisor 4.0/5

AdamG1234 Couples - Avaliação com certificação TripAdvisor

The hotel is a little tired but the rooms are spotless, quiet, and the bed very comfortable. Breakfast was plentiful and tasty. Angela on the bar and running the breakfast service was outstanding. It is a 20min train journey to Edinburgh so a little way out.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind Regards Nick Williams

Overbookt

Nota Tripadvisor 1.0/5

gerardvandenende Negócios - Avaliação com certificação TripAdvisor

When I called the hotel to inform them that my flight was cancelled and I would arrive one day later they told me that my room was already given to someone else because the hotel was overbooked. They send me to another hotel for the next day. If I would have been there on the regular time I wouldn't have had my room and I would have been send away. This is unacceptable. I'm a silver member and I'm not used to be declined.

Dear Guest, Thank you for providing us with your valued feedback. I am sorry for the inconvenience that was caused to your and can assure you that this is not typical of the Mercure Hotel Livingston. We value your feedback and if you would like to discuss this further please contact me at the hotel. Kind Regards Nick Williams

Handy location and probably really nice a few years ago

Nota Tripadvisor 3.0/5

Mitchell H Negócios - Avaliação com certificação TripAdvisor

Good stop over. Really friendly staff. Good bar and good parking etc. Close to shopping centre etc. But, rooms and corridors very tired and furniture rather battered. Inner court yard could do with a good jet wash, and some bird feeders wouldn't go amis.

Dear Guest, Thank you for your review and I am pleased the team made your stay comfortable. I will share your comments with the team and hope to welcome you again in the future. Kind Regards Nick Williams

Poor cleanliness, poor service

Nota Tripadvisor 1.0/5

AndrewW3771 Negócios - Avaliação com certificação TripAdvisor

Arrived reasonably late (11.00 p.m.) but no staff were at the desk, eventually served but not offered the normal welcome drink. I had to remake the bed as the bottom sheet did not cover the mattress, the carpet was filthy - both stains and loose fluff, the bathroom floor was so squeaky it felt like it was unstable. At £89/night I expected better than a tired motel chain room. Only redeeming factor was that I was so tired I would have slept anywhere.

Dear Guest, I am very sorry to read that you did not enjoy your recent stay with us. I will address you comments with the housekeeping team as this is not the standard we pride ourselves on. Kind Regards Nick Williams

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