Mercure Livingston Hotel 3 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 572 comentários

Mercure Livingston Hotel - Image 1
Mercure Livingston Hotel - Image 2
Mercure Livingston Hotel - Image 3
Mercure Livingston Hotel - Image 4

Descrição

Extras do hotel

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

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Localização do hotel

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
Reino Unido

GPS:55.88556, -3.505529

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE BRASSERIE

Foto não contratual

A Brasserie serve cozinha tradicional e internacional, sobremesas deliciosas e vários vinhos que acompanham perfeitamente a sua refeição. Num ambiente descontraído para uma refeição aprazível.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.0/5  572 comentários

Classificação do TripAdvisor  3.5/5  929 comentários

Very dated, does the job; just…

Nota Tripadvisor 2.0/5

Cameron M Negócios - Avaliação com certificação TripAdvisor

I came here for one night on a work trip, from the photos online I expected the hotel to be nothing fancy but did not expect it to be as bad as it was. The staff were very pleasant and helpful and the general look of the lobby was dated albeit pleasant. The issue I had was as soon as you left the lobby/restaurant area, the hotel looked terrible, the hallway had a faded dirty carpet and a stale smell in the air. The room was no better, the toilet floor was stained around the toilet itself, the door in the bathroom had a chunk out of it, the wallpaper was scraped off in places and the room generally looked like it hadn’t been furnished since the 90s. I was very tired on arrival and had no issue sleeping as the bed was clean and comfortable enough. However there was an unpleasant “old” smell in the room, and the heater in the room made banging noises throughout the evening. To summarise, nice staff, decent breakfast facilities and decent quality food. Hotel condition in hallways and rooms, the worst I’ve seen in the UK.

Dear Cameron, Thankyou for your feedback, all of which is appreciated and shared with the team. We are pleased that overall you had a comfortable and pleasant trip in a friendly environment. Regards Jillian Leven Mercure Livingston

Terrible supervisor!

Nota Tripadvisor 1.0/5

Callum T Negócios - Avaliação com certificação TripAdvisor

Terrible supervisor! Lewis mcalpine accused me of lying over a bottle of water that I left on the bar, he started arguing with me over it after I walked away for 5 minutes, if it wasn’t for the waitress joy who realised I didn’t take it with me after paying my bill and paying £4.00 for a bottle of water to take back to my room, he wouldn’t have give it back to me. He even asked me an hour before to leave a good review online after I just met him, what a joke. Also I left a sign on my door asking for my room to not be cleaned while I was in work but they cleaned it anyway and moved all my personal belonging around and a £1 coin went missing.

Dear Callum T, Thankyou for your response, please be assured this will be forwarded on. Regards Jillian Leven Mercure Livingston

Dyrt och dåligt!

Nota Tripadvisor 1.0/5

Olle G Viagem com amigos - Avaliação com certificação TripAdvisor

Dyrt och dåligt hotell! Undvik detta hotell! Incheckning och frukost ganska ok, i övrigt var det mesta dåligt. Personalen var inte trevlig och tillmötesgående. De var generellt okunniga och ointresserade. Maten i restaurangen var av mycket enkel kvalitet men priserna var inte låga ändå. Rummet var gammaldags med lite unken lukt. Badkarets avlopp fungerade inte. Internet långsamt och gick ofta ner helt.

Dear Olle G, It is disappointing for us to learn that you did not enjoy your stay at the Mercure Livingston. Your feedback is appreciated and will be shared with the team. Regards Jillian Leven Mercure Livingston

Péssimo atendimento me fizeram pagar duas vezes pela reserva

Nota clientes Avis 0.5/5

Flavio Famílias - Comentários confirmados de ALL

Cheguei no hotel tarde da noite e disseram que minha reserva não estava paga. Não quiseram nem olhar minha confirmação que fiz direto no site da all accor simplesmente disseram que não receberam o pagamento da ALL e me fizeram pagar de novo e pagar mais caro.

Dear Flavio S., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven Mercure Livingston

Albergo datato

Nota Tripadvisor 3.0/5

robygk76 Avaliação com certificação TripAdvisor

L'albergo si trova fuori dal centro di Livingston, ha 30 minuti d'auto da Edinburgo, ha ampio parcheggio privato. La struttura è datata, camera e bagno ampi ma datati, sarebbe da risistemare, per essere un albergo di catena sarebbe da ammodernare. Prezzo elevato per il contesto

Dear robygk76, Thankyou for your feedback, it is always good to hear. I'm glad that overall you had a comfortable stay and the location was perfect for your needs. Regards Jillian Leven Mercure Livingston

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 339 comentários 9.3/10 Localização
  • 748 comentários 6.4/10 Quarto
  • 869 comentários 8.9/10 Serviço
  • 46 comentários 2.7/10 Internet
  • 306 comentários 7.3/10 Limpeza
  • 283 comentários 3.4/10 Atmosfera
  • 274 comentários 7.6/10 Pequeno-almoço
  • 260 comentários 2.5/10 Comodidades

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