Mercure York Fairfield Manor Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 838 comentários

Mercure York Fairfield Manor Hotel - Image 1
Mercure York Fairfield Manor Hotel - Image 2
Mercure York Fairfield Manor Hotel - Image 3
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Descrição

Extras do hotel

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

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Localização do hotel

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
Reino Unido

GPS:53.994009, -1.131592

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

KILBY S RESTAURANT

Aprecie a atmosfera no restaurante Kilby. Escolha de entre uma colecção de pratos deliciosos preparados com ingredientes frescos do nosso terreno de cultivo e outros de origem local. Para acompanhar a refeição, escolha de entre uma selecção de bons vinhos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.4/5  838 comentários

Classificação do TripAdvisor  4.0/5  1.828 comentários

Certificado de excelência 2024

Great stay

Nota Tripadvisor 5.0/5

Tracey B Romântica - Avaliação com certificação TripAdvisor

Stayed 1 night night which was given as a gift. On entering the hotel the reception/bar area is impressive. It looks like it has potentially been refurbished recently and we were greeted warmly on arrival. We stayed in a classic room. The room was very clean and although the decor was dated it wasn't scruffy. The bathroom very clean but could do with a refurb. Dined at the restaurant for dinner. Food excellent and fairly priced drinks quite expensive though. All the staff are exceptionally friendly and helpful and we had a very enjoyable stay

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Lovely Location, But Disappointing Stay

Nota Tripadvisor 3.0/5

EllieRowland Avaliação com certificação TripAdvisor

We recently stayed at the Mercure Fairfield Manor Hotel in York. The hotel is situated in a lovely location, surrounded by beautiful grounds, and offers plenty of parking. While there are positives to highlight, unfortunately, some significant issues detracted from our overall experience. The Room: Our room was spacious but poorly designed. The wardrobe was positioned right next to the door, making it difficult to enter or exit while holding the door open—this layout felt unnecessarily cramped. The bathroom was functional but in dire need of refurbishment. The taps were positioned too far back, making it challenging to wash hands comfortably. The shower worked, but it would be beneficial for the hotel to offer rooms with standalone showers, especially for younger guests who may prefer them. The biggest drawbacks, however, were related to lighting and comfort. We found a dirty towel in the room, which was disappointing. Additionally, a bright light from the A/C unit made sleeping difficult, as the unit was placed directly by the bed. Without the option to open a window or turn off the A/C light, I had a poor night's sleep, which is not what one hopes for on holiday. The gap under the door allowed light from the hallway to enter the room, forcing me to use the towel to block it. While the curtains were effective at blocking external light, these internal lighting issues overshadowed their usefulness. Breakfast: The breakfast was average at best. While the beans and fried eggs were acceptable, they were lukewarm from sitting under heat lamps. The bacon was undercooked, and there was limited variety. I considered a pastry but was disappointed to find only one lonely pastry in the basket, which I ultimately decided to leave. Overall Impression: At £120 per night, our stay was just okay, but I wouldn’t return to the Mercure Fairfield Manor Hotel in its current state. The property feels tired and dated, and it desperately needs a comprehensive overhaul to bring it up to modern standards. With some thoughtful updates to the rooms, facilities, and breakfast service, this hotel could reach its full potential given its fantastic location and grounds.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Hotel fraco, longe e velho.

Nota Tripadvisor 2.0/5

felipeantonini8 Negócios - Avaliação com certificação TripAdvisor

Hotel velho, não muito limpo e com péssima localização. Pontos positivos: -O dia que vc vai embora. Pontos negativos: -Limpeza; -Banheiro; -Chuveiro; -Café da manhã; -Hotel velho; -Não tem ar condicionado.

Hotel velho, mal conservado e afastado do centro de York

Nota Tripadvisor 1.0/5

MauroFriedrich Negócios - Avaliação com certificação TripAdvisor

Bastante fraco o serviço do hotel, que está precisando urgentemente de uma boa reforma para manter (ao menos) o prestígio da marca Mercure no nome do hotel. Os apartamentos são amplos, mas muitos deles são acessíveis apenas por escadarias (sem elevador), o que não é muito agradável para quem está chegando com malas. As bicas da pia datam de 1920 e não têm misturador de água (ou é água quente ou fria, mas não se misturam). O bufê do café da manhã é mal servido, falta pão, café e nem tem queijo. Além disso, é afastado do centro de York. Portanto, há outras opções bem melhores na região.

Dear Guest, Thank you for your recent response. Whilst we respond to all our guests, we can only do so in English, but would nevertheless like to thank you for your recent review.

excelente

Nota Tripadvisor 5.0/5

maj_leandro Viagem com amigos - Avaliação com certificação TripAdvisor

O hotel é show de bola. Fica afastado da cidade, mas tem acesso fácil para qualquer direção. Excelente serviço, atendimento, amplo estacionamento, parada de ônibus em frente para se ir até York. Um vasto campo com animais soltos. Recomendo.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 627 comentários 9.2/10 Localização
  • 1.518 comentários 6.3/10 Quarto
  • 1.517 comentários 9.1/10 Serviço
  • 49 comentários 4.7/10 Internet
  • 685 comentários 8.2/10 Pequeno-almoço
  • 529 comentários 7.3/10 Limpeza
  • 468 comentários 6.1/10 Atmosfera
  • 18 comentários 9/10 Centro de Bem-Estar/Spa

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