Great location by the river; 10 minute walk to town; traditional breakfast buffet service; great room overlooking the river; nice and quiet location; good value for money. I tried checking-in at 155pm, but was not able. Check-in from 430pm seems quite late!

Pros: -friendly and welcoming arrival -friendly service in restaurant -spotlessly clean room and bathroom -ample parking (expensive though) -excellent location close to city centre -great leisure facilities Cons: -expensive hotel car park -television in room not working properly I would not hesitate to book again.

Rooms not as clean as they used to be staff brilliant breakfast not very warm car parking expensive this is the third time we have been to this hotel but was disappointed this last stay there the first room we were offered had dirty carpets and the sofa was very grubby we did get upgraded to another room which was fine we did have a evening meal in the hotel which was very poor and expensive

3night stay at novotel with friends. staff were amazing especially Magdalena who went above and beyond to help us. on saying that I cannot fault any of the staff, they were all wonderful. The only thing let the hotel down slightly was housekeeping in the rooms. I gave average for sleep but that was my problem not hotels.

Loved staying at this hotel. The staff were amazing. Special thank you to Ivan (I think) who worked the night shift on sat 29th and was so lovely and helpful! The location is perfect and the rooms are great.