Mercure Bradford Bankfield Hotel

Mercure Bradford Bankfield Hotel 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 401 comentários

Hotel ALLSAFE. Aprovado

Mercure Bradford Bankfield Hotel
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Descrição

Extras do hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Nossas acomodações

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Rooms at the front of the hotel have garden views and there are interconnecting rooms for families.In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newsp aper, robe and slippers.

Localização do hotel

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

Fax: +44 161 388 0915

  • De avião

    LEEDS BRADFORD A 15,29 km / 9,5 milhas

  • De trem

    BINGLEY A 2,57 km / 1,6 milhas

GPS:53.834417, -1.815748

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Avaliações dos nossos hóspedes para
Mercure Bradford Bankfield Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.8/5  401 comentários

Classificação no TripAdvisor  3.5/5  1.068 comentários

Excellent venue close to Bradford

Classificação TripAdvisor 5.0/5

MacksieS Avaliação certificada TripAdvisor

Welcoming comfortable quiet hotel in own grounds with lovely staff. Good size room with lift access; bird song outside and rabbits in garden. clean and comfortable but a little dated. Breakfasts in dining room overlooking garden with fountains and fast efficient and very friendly staff. Hotel has bus stop outside to get to Saltaire in 10 minutes and central Bradford in 25 mins or to Keighley in similar time. If touring would make good base as Ilkley or Hebden Bridge and Moors easily reached. Bradford has excellent museums and Salts Mill or Cartwight Gallery unmissable for the Hockneys

Thank you very much for your kind review. We are always keen to tell people about the local history of the area and share the local knowledge we have. We hope to see you again soon

Family short stay

Classificação TripAdvisor 3.0/5

Erin P Avaliação certificada TripAdvisor

I found booking easy and I rang up to check about use of internet in the bar prior to my journey and the reception were extremely helpful. We arrived early as I needed to do some work. We were informed we could check in an hour early which was great. However toilet facilities were not great, the bar was closed and we’d hope to stay and have a drink whilst I did work. Therefore we left to find somewhere until we could check in. We have a clean and lovely family room. However the cot bed had not been placed in the room but the receptionist was very helpful and sorted it out swiftly. They didn’t have a proper mattress for the cot but their alternative was fine but this would not have been appropriate for a child under 1 years. The room was warm and clean and perfect for the family. The dining room was not advertised and we chose to actually go to a local restaurant attacked to another hotel chain. Children had free breakfast as part of the price and we had a reduced rate for booking online. The service we received was extremely friendly and accommodating as we have two children under 5 years. The breakfast was delicious and there was a range to cater for all tastes. The original building of the hotel is lovely but there is sign of wear and tear and the garden area to the front of the hotel where our children wanted to play was a hazard. Empty drinks bottles and glasses. It needed to be cleared of the rubbish. The water feature was a particularly dumping ground. A lovely large car park but lighting did not fill us with confidence for security and having to park so far away from the hotel we found it challenging with the children and bags. However you could drop off in front of the hotel to unload and then park which we started to use and this was fine as long as you had two adults with the children. Overall our stay was warm clean and in general good service. However the price was quite high for the quality beyond that. If you wanted a nice bar and to enjoy the surroundings this would not be appropriate. However as a family stay to provide us a foothold to sleep get changed and fed before going on adventures then it was fine.

Excellent stay again

Classificação TripAdvisor 5.0/5

Turtonator1975 Avaliação certificada TripAdvisor

Another excellent stay at Mercure Bradford Bankfield. The staff on reception are helpful and friendly. Hotel is in a good location and lots of free parking and rooms are spacious and clean. I will be booking again when I am next in the area.

Excellent especially staff

Classificação TripAdvisor 5.0/5

Trevor36 Avaliação certificada TripAdvisor

The hotel is beautiful. We were made very welcome. The staff were all excellent and our room was lovely. Jame was superb and even managed to fix the radiator which was not working. We will definitely stay again.

NOT RECOMMENDED!!

Classificação TripAdvisor 1.0/5

Andrew F Avaliação certificada TripAdvisor

Have stayed here before and aware its TA reviews are poor, I have always found the rooms clean and comfy for the price, even if the rest of the hotel was a little shabby.. After my last visit I will not be coming back.. After collecting keys etc, went to the room to find the toilet was broken. It would not flush and the pump ran continuedly, the radiator was on full and the thermostat control had been removed, so no way to regulate the heat! I returned to reception to ask for a change of room, to be told the hotel was full, they had no more rooms available and the issues in the room were very minor!! The receptionist had no answers to resolve the situation and appeared to be uninterested in anything apart from getting agitated by the que building behind me in the reception area. I asked to speak to senior management and was given the stock answer "Sorry no one is available" When I realised he was both uninterested and oblivious to my request for a room change. I asked for a refund to my card, which I was assured would be processed in 48 hours .5 days on, still NO refund. Thankfully after a I made a few calls the Ibis Shipley ( Same company as Mercure Bradford. Accor hotel group ) a few miles down the road were extremely welcoming and apologetic over the the way we were treated at their partner hotel and for a similar price has a wonderful evening in a much better equipped and more welcoming hotel.

Definitely improving

Classificação TripAdvisor 4.0/5

williambb54 Solo travel - Avaliação certificada TripAdvisor

I have stayed at this hotel numerous times, I know that some of the facilities are tired, the building is old. That said, on my last visit, I found a real warmth about the hotel which made me feel very welcome.

Thank you for your kind review from your stay with us. It is always nice to have a retuning guest see the hotel in the light we try to portray it, we hopefully make our guest feel warm when they enter into the hotel with our Yorkshire hospitality

Great upgrade

Classificação TripAdvisor 5.0/5

19Christine49 Couples - Avaliação certificada TripAdvisor

We stay at the Bankfield fairly regularly when visiting family. We normally book a basic room (which is perfectly good for a short stay) and would just like to say 'thank you' to the staff for upgrading our room on the occasions when the hotel isn't too busy! Much appreciated!.

Thank you for your review from your stay. It was very pleasant to read your review, I am glad you took the upgrade which was offered to you, we do like to read such nice reviews. We hope to see you soon when you are next in the area for your family visit

Everything very good except the bathroom floor

Classificação TripAdvisor 4.0/5

suejohn2019 Couples - Avaliação certificada TripAdvisor

Room excellent, large comfortable. Service excellent with all staff we encountered very friendly especially on dining room. Good location . Only negative was that the bathroom floor was very spongy and their was a large triangular tear in the flooring and underneath the floor was wet and rotten. This rather spoilt all the excellent points.

Thank you for your kind review of your stay, we at the hotel, would like to thank you for your choice to stay with us and we look forward to seeing you again in the future. I am sorry about the floor we are currently looking at this to ensure we can get this repaired.

Disappointing visit

Classificação TripAdvisor 3.0/5

Antoni J Solo travel - Avaliação certificada TripAdvisor

The service from the staff was, as usual, excellent. However, having booked on-line for an early check-in this had not been communicated to the hotel and so I was given a substitute room which was, to say the least, a "little tired" in terms of décor and fittings. Perfectly clean and acceptable, otherwise. In addition the key card did not work and necessitated two visits to reception to get a manager to open the door with a master card. Having satisfactorily used this hotel on a number of occasions in the past this visit proved to be well below the standards I have enjoyed from the Accor Group in the past.

Thank you for your lovely feedback over our staff, which is where we can influence our guests stay, i am sorry that the rest of the review is as positive, i have instructed our front office manager to ensure our reservations are found quicker so our guest can check in at the required time. We did have a issue with some key cards not working, and we have now reprogrammed all our door locks. Once again thank you for your review from you stay

Great overnight stay

Classificação TripAdvisor 4.0/5

Jeff T Família - Avaliação certificada TripAdvisor

I needed a hotel that was close to Bradford and the Yorkshire Dales so the Mercure Bradford was a great choice. Friendly staff, a mix of old and new buildings and lots of charm surrounded by great scenery, it was easy to find, very comfortable and served a brilliant breakfast, too.

Thank you for your kind review of your stay, we at the hotel, would like to thank you for your choice to stay with us and we look forward to seeing you again in the future Thank you for your lovely feedback over our staff, which is where we can influence our guests stay

Excellent customer service

Classificação TripAdvisor 4.0/5

williambb54 Friends getaway - Avaliação certificada TripAdvisor

The building and bedrooms are a tad tired, they are of their age. That said, they are well maintained, the bedrooms, by modern standards are large and airy, the beds really comfortable. The real strength of this hotel are the friendly welcoming staff. I stay here about six times a year, only for one night. The welcome is as if I stayed here every week.

Thanks once again

Classificação TripAdvisor 5.0/5

19Christine49 Friends getaway - Avaliação certificada TripAdvisor

Really useful location for when visiting family. Good value with the Accor card. Staff have always been helpful and very pleasant. Beautiful grounds and the rabbits are a bonus! Can't comment on food - have never eaten here.

Thank you for leaving your review after your recent stay I hope this will not be a 'one off' and that we will see you all again very soon

Bankfield report

Classificação TripAdvisor 2.0/5

Roam26240047180 Couples - Avaliação certificada TripAdvisor

Very helpful staff who were let down by poor facilities (hot water/ heating) poor dining options and noise. Too many menu items not available and breakfast had very limited options (no orange juice!!) Hotel seemed unable to cope with high level of occupancy.

Thank you for reviewing your stay with us, I do understand the time you were here, we did have a large conference in the hotel, so we were aware of the large numbers in the hotel, on your stay we did have a boiler failure, and I am sorry for that, I have spoke to the team over your feedback with the food and beverage offering to understand why we ran out of orange juice etc. Our f&b team along with myself send our apologies for that On a positive note I must thank you for your comment regarding the hotels staff.

Disappointed

Classificação TripAdvisor 2.0/5

winteri2015 Couples - Avaliação certificada TripAdvisor

This was a very disappointing stay. The hotel is very tiered and needs a refurb. The room was tiny even though we booked a classic room. The service was very slow, looks like they were working on less than a skeleton crew. The bar meal was awful and breakfast was basic. The poor waitress was on her own and could not clear and reset tables at breakfast quickly enough for people coming in. She was so polite and needs a pay rise. Would not book again.

Thank you for you review, I am sorry for the shortfall in service you received, we are looking at your food and beverage feedback in great detail to ensure tis des not happen in the future.

ok for short stay

Classificação TripAdvisor 4.0/5

Suemcrugby Família - Avaliação certificada TripAdvisor

It suited what we needed fir a short stay. There was a function taking place and some of the participants were a little intoxicated which was intimated when we used the facilities near the bar. The rooms however was fine.

Thank you for talking the time to review your stay, we are a larger function venue, and in times we do have bigger events on at the hotel, we try our hardest for that not to impact our other guest.

ANOTHER GOOD STAY!

Classificação TripAdvisor 4.0/5

19Christine49 Couples - Avaliação certificada TripAdvisor

Convenient location for when visiting family. Good quality service with professional and friendly staff who act quickly to solve problems. A very pleasant setting despite being located between two major roads. We'll be back!

Thank you so much for your kind review from your stay, it is nice for us to read such lovely positive comments from guest who visit us regular. We very much look forward to your next visit.

Customer service shocking

Classificação TripAdvisor 1.0/5

Journey179848 Família - Avaliação certificada TripAdvisor

I expected a connecting room for my children. I was told there were no other rooms available. It became apparent the next day that we were the only guests! We ended up sleeping in one room but made me pay for two. My children weren't old enough to be separated from me.No lift to the second floor where they put us and furthest room possible from reception. Multiple trips required to bring luggage in. No offer of assistance. In apologetic staff. Dreadful experience

Thank you for posting this review from your stay, I have e-mailed you direct as you also commented on another platform.

Regular visitor

Classificação TripAdvisor 3.0/5

Bruce H Couples - Avaliação certificada TripAdvisor

The hotel is in serious need of refurbishment, although the staff make a serious effort to make up for this..The classic rooms vary considerably although the price is the same. There are often weddings held over the weekends which can be disruptive. The breakfasts are well worth the cost and should not be missed!

Thank you for your kind review of your stay, we at the hotel, would like to thank you for your choice to stay with us and we look forward to seeing you again in the future. Being a wedding venue, we appreciate your comments over the weddings we have. Kind Regards

Fading glory

Classificação TripAdvisor 3.0/5

JennyFrank772 Couples - Avaliação certificada TripAdvisor

We have stayed at this hotel for a few years now and after each visit we have noticed the hotel is becoming tired. The privilege room was not as clean, the carpets were stained and the decor is dated. Whilst the staff were pleasant there are fewer of them. The breakfast was distinctly lacking and when asked for more bread this was brought out as a loaf still in the packet and emptied at the table. Coffee machine was not working and tables not clean. We shall not be returning.

Rip off

Classificação TripAdvisor 1.0/5

jennieb770 Friends getaway - Avaliação certificada TripAdvisor

When I arrived at the hotel they asked me if I'd like to add breakfast to my room for an additional £11. I said I would probably need it for the following morning and got out my card to pay the £11 there and then as I'd just paid upfront for my room. The woman at reception said they'd settle on checkout instead which I found strange seen as I'd just paid the room fee up front.... After checkout the hotel charged me £44 for breakfast despite the fact I specifically asked it for just myself for one morning (the morning of my friends wedding). Despite emailing and them replying and asking me to confirm the situation I've since been met with silence and they have charged me card anyway.

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