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Mercure Glasgow City Hotel 3 estrelas

Classificação clientes Avis 3.9/5 5.296 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 19 Serviços

Extras do hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Serviços no hotel e nas proximidades

Check-in a partir das 15h00

Check out até as 11h00

Serviços pagos

Serviços e informações práticas
  • Wi-Fi/Acesso à internet
  • Acessibilidade para pessoas com mobilidade reduzida
  • Hotel 100% não-fumante
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 6 Sala(s) de reuniões
  • Serviço de cópia/impressão disponível

Localização do hotel

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ glasgow
united kingdom

Tel: +441414411022

Fax: (+)01612342819

Check-in a partir das 15h00

Check out até as 11h00

  • BUCHANAN :  BUCHANAN BUS STA

  • De avião

    GLASGOW A 16,25 km / 10,1 milhas

  • De trem

    GLASGOW CENTRAL A 0,8 km / 0,5 milhas

GPS:55.860086, -4.249992

Nossas acomodações

Todos os quartos possuem uma TV de tela plana e WIFI de alta velocidade grátis. Em quartos Privilege e Superior, você desfrutará de uma máquina de café Nespresso, jornal, roupão e chinelos. Faça um upgrade para o quarto Superior, com vista da rua Ingram e uma cama com dossel.

Nossos restaurantes e bares

BAGIO CAFE BAR

Tipo de culinária: Café

O Bagio Café Bar oferece variedade de refeições leves e lanches. Para um jantar completo, escolha entre uma ampla seleção de restaurantes e culinárias a apenas alguns segundos do hotel. Para uma refeição mais leve, o serviço de quarto fica disponível 24h.

BAGIO CAFE BAR

O Bagio Café Bar oferece variedade de refeições leves e lanches. Para um jantar completo, escolha entre uma ampla seleção de restaurantes e culinárias a apenas alguns segundos do hotel. Para uma refeição mais leve, o serviço de quarto fica disponível 24h.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 220

  • Capacidade máxima: 200 pessoas

  • Capacidade máxima para banquete: 120 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure Glasgow City Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 3.9/5

5.296 comentários

Classificação no TripAdvisor 3.5/5

1.331 comentários

Nice place for a short stay

Classificação TripAdvisor 4.0/5

mitchelmprah1 04/09/2021 Avaliação certificada TripAdvisor

Very good value for money. Extremely clean property. Professional and super friendly staff. Amazing breakfast and great location. However, the rooms were hot sometimes since there are no air conditioning or fans provided and we had troubles with the toilet sometimes.

Dear Mitchel Thank you very much for taking time to review your stay with us at Mercure Glasgow City Hotel. I am delighted to hear that you have enjoyed the excellent customer service of our team and I will certainly pass your comments on to team. Unfortunately, because our hotel is a listed building we are not in a position to make the structural changes necessary to add air conditioning to all our rooms. Due to Safety regulation in UK, windows can only be opened to small degree but we do provide table fans on request It great to see that you like the location and found our property to be value for money.Our housekeeping team pride themselves on outstanding cleanliness levels and it is wonderful to hear this was appreciated by you. I do hope that we can welcome you back soon. Kind Regards Sunny Verma

Great location

Classificação TripAdvisor 4.0/5

O7283MHjohnb 23/08/2021 Avaliação certificada TripAdvisor

Comfortable room, good value and great location in the centre of Glasgow. Discounted car parking was convenient. Room was small but slept well. Clean and tidy. Lots of good restaurants and entertainment nearby.

Dear John Thanks for a reviewing your stay at Mercure Glasgow City Hotel. I am pleased to read your review and of course delighted that overall you enjoyed your stay with us whilst exploring our beautiful city and our hotel was good value for money. Our housekeeping team pride themselves on outstanding cleanliness levels and it is wonderful to hear this was appreciated by you. Kind Regards Sunny Verma

Mercure Glasgow City

Classificação TripAdvisor 3.0/5

fred146 16/08/2021 Avaliação certificada TripAdvisor

I often stay in Accor hotels, and this one whilst very good is not worthy of the Mercure name. Staff were excellent, as was the location very close to Queen Street station. The room was somewhat smaller than a typical Mercure room though, with ony 18 inches or so around the bed to move around the room. Bathroom was the plus point, and lived up to the high Mercure standards. Where the room fell down though was the lack of air conditioning or fan(s), meaning you had to have the window open. This of course meant being subject to the usual Glasgow nightlife! Finally, the bar had run out of gas - yes, you read that rigght. This meant no draft beer AT ALL. Whilst I don't object to cider, the bottled options were quite sweet and definutely not what I would have chosen...

Dear Fred Thank you very much for taking time to review your stay with us at Mercure Glasgow City Hotel. I am delighted to hear that you have enjoyed the excellent customer service of our team and I will certainly pass your comments on to team. Unfortunately, because our hotel is a listed building we are not in a position to make the structural changes necessary to add air conditioning to all our rooms. Due to Safety regulation in UK, windows can only be opened to small degree but we do provide table fans on request. We are currently in process of putting the fan in each every room and upgrading few of standards in the room. As we are coming out of pandemic and certainly the impact Brexit has had huge impact on supply chain management not only hospitality sector , but other sectors in UK, which resulted not having gas from the supplier in time.. So i would like to apologizes we had to provide an alternative options of bottle cider which was not to your satisfaction. I am delighted to read that you were impressed with the hotel central location convenient. Kind Regards Sunny Verma

Convenient Location

Classificação TripAdvisor 4.0/5

DUNCAN M 15/08/2021 Avaliação certificada TripAdvisor

Convenient location for both rail stations and central Glasgow. Friendly, helpful, staff. Reasonable breakfast buffet, excellent cheese board in the evening was all I needed for an evening meal after lunches.

Dear Duncan Thank you for your review following your recent stay at Hotel I am pleased to read that you found the central location of the property convenient. I am delighted to hear that you have enjoyed the excellent customer service of our team and I will certainly pass your comments on to team, especially to chef for excellent cheese board, you enjoyed for evening meal. We look forward to welcoming you back when you are next in Glasgow. Kind Regards Sunny Verma General Manager

Great staff, not so great building

Classificação TripAdvisor 3.0/5

Experience295360 08/08/2021 Avaliação certificada TripAdvisor

To start, the good things about the hotel: it is right in the centre of the city, less than 5 minutes’ walk from Queen Street station and a few minutes from the Gallery of Modern Art. The staff were brilliant: very welcoming, helpful, nothing was too much trouble. When I originally booked the hotel in May, it was showing as a takeaway breakfast, but this has changed now to a cooked breakfast in the restaurant area on the ground floor [staff take your order] along with being able to help yourself to cereals, bread, meat and cheese, fruit juices, coffee, etc. It was tasty and of good quality. I had a Privilege room on the 6th floor. Whilst comfortable enough, the room was showing its age. Whilst the location is good for the city centre, this proximity has its downsides: the room didn’t have air conditioning, which could be a problem when the weather is warm. If you leave the window open overnight, you get significant levels of noise from buses, people shouting in the street and emergency service vehicles. Other visitors to the hotel could also be heard during the night in the corridor, but I think this is less to do with the hotel and more with the people staying there. Along with this, you get the inevitable issues of doors slamming which some hotels have managed to deal with. Unfortunately, this isn’t the case here. When I visited, one of the two lifts wasn’t working however this didn’t seem to affect waiting time for a lift. One issue with the bathroom, was a lack of hot water. I spoke to someone on reception who went to investigate the problem and managed to rectify the issue by resetting the boiler. Again, the staff were very apologetic [with no need to be] as things like this do happen occasionally. It felt a little cramped in the bathroom, with the toilet and sink near the wall.

Dear Experience Thank you for following your kind review stay at Edinburgh City Hotel. I am delighted to read that you were impressed with the hotel, finding the central location convenient.I am very glad you enjoyed lovely breakfast in our Baigio Restaurant which our aim. Naturally I was disappointed to read that you were not able to enjoy a comfortable night’s sleep . However, I appreciate that everyone has different levels of comfort and that the city is considerably busier and noisier during the weekend. . Unfortunately, because our hotel is a listed building we are not in a position to make the structural changes necessary to add air conditioning to all our rooms. Due to Safety regulation in UK, windows can only be opened to small degree but we do provide table fans on request. We currently working on upgrading rooms,which is due to finish in near future. Your feedback regarding the quality and attentive service you received from my team is much appreciated and I will take great pleasure in sharing your compliments with my colleagues throughout the hotel. Kind Regards Sunny Verma General Manager

Fantastic family wedding and stay

Classificação TripAdvisor 5.0/5

Scotfromengland Family - 03/01/2020 Avaliação certificada TripAdvisor

Came up for my niece's wedding which was wonderful the staff were very friendly and helpful. Breakfast was lovely though would have preferred square sausage but apart from this I couldn't fault the hotel.

Hi Scotfromengland, Thanks for your review and great to hear we looked after you really well. Please come back and stay again soon. Kind Regards Dan

Great Location

Classificação TripAdvisor 4.0/5

Wilsons70 Friends getaway - 22/12/2019 Avaliação certificada TripAdvisor

The hotel was very central, and the staff were all friendly and accommidating. The rooms were adequate for our stay. Very clean and bright. We used a Wowcher voucher therefore the offer was excellent.

Hi Wilsons70, Thanks very much for the review and great to hear you found our team accommodating. Please come back and stay again soon. Kind Regards Dan

Average hotel with excellent location

Classificação TripAdvisor 4.0/5

GI_Abz Couples - 31/10/2019 Avaliação certificada TripAdvisor

Fairly decent hotel. Main selling point is its location 5-10 mins walk of main central Glasgow streets. Good for shopping and a bit of sight-seeing. Check-in was fine; breakfast good. Unfortunately didn''t know about the car parking deal and pre-booked car parking elsewhere. Room was a bit tired and over-hot hence the sleep and room rating. Would probably use again.

Hi GI_Abz, Thanks for the review and good to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Good hotel in the middle of Glasgow.

Classificação TripAdvisor 5.0/5

HannahTulling Couples - 30/10/2019 Avaliação certificada TripAdvisor

We were upgraded to Privilege rooms. The only problem, if you can call it that, is that the bed takes up almost the whole room! The personnel were very friendly and helpful. The lobby is very open and cheery. The parking, difficult to find if you're not familiar with the surroundings, was great to have in the middle of a busy city.

Hi HannahTulling, Thanks for the review and great to hear you enjoyed your stay. Please come back and stay again very soon. Kind Regards Dan

Three Days Of Pleasure

Classificação TripAdvisor 5.0/5

Hewge1 Solo travel - 09/10/2019 Avaliação certificada TripAdvisor

Stayed for three nights here. A very pleasant stay, from Reception on the Thursday until Sunday on my checking out everything was great! Room was comfy, bed was nice and breakfasts were nourishing! Thank you!

Hi Hewge1, Thanks for the review and fantastic to hear you enjoyed your stay. Please come back and stay again soon. Kind Regards Dan

Great location and friendly helpful staff

Classificação TripAdvisor 4.0/5

PaulButterfield1 Couples - 20/08/2019 Avaliação certificada TripAdvisor

Stayed for one night on a rainy day in Glasgow. Great big superior room, really comfy bed. Only downfall...no fridge. Breakfast was excellent, especially the tattie scones and the haggis were particular favourites

Hi PaulButterfield1, Thanks for the review and great to hear you enjoyed your stay with us. I am sorry about the weather, there has been a lot, a lot, a lot of rain in August. Please come back and stay again soon and enjoy some more haggis. Kind Regards Dan

Great location and service

Classificação TripAdvisor 4.0/5

Cosmopolitan639266 Business - 29/07/2019 Avaliação certificada TripAdvisor

The staff were very friendly and made me feel very welcoming. The location was location. The room was a bit too warm for the unusual hot summer weather since no air conditioning in the room. The breakfast was good, but would be better to have table service.

Overnight

Classificação TripAdvisor 3.0/5

ianb503 Couples - 26/06/2019 Avaliação certificada TripAdvisor

My stay was fine but Hotel needs refurbished the paint carpets An furniture need replaced.other than they little things my stay was fine. bed was very comfortable had a good night sleep.. not much noise from the night club next door

Hi ian b, Thanks for the review and great to hear you found us comfortable. Please come back and stay again soon. Kind Regards Dan

Excellent time in Glasgow

Classificação TripAdvisor 5.0/5

Dream11391630658 Solo travel - 08/05/2019 Avaliação certificada TripAdvisor

Another great night in Glasgow with wonderful staff at the Mercure. Perfect location, staff dealt with all enquires in a first class manor, very polite and helpful. Look forward to going back to this excellent hotel.

Hi Dream11391630658, Thanks for the review and great to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Tiny and dated

Classificação TripAdvisor 2.0/5

GRNikolasSF Family - 29/04/2019 Avaliação certificada TripAdvisor

The location of this property on google maps was what attracted us to book three rooms for our family of six. The rooms were tiny and dated with poorly working windows, torn curtains and the area for the breakfast was dark and poorly attended - this was something of a horror film.

Hi NikolasL407, As a regular TripAdvisor user I am surprised you did not look us up on TripAdvisor before booking. This would have informed you our rooms are compact, the windows are restricted for safety reasons. I have inspected the rooms and unfortunately cannot find the torn curtain, perhaps our housekeeping team have already changed it though. I think a horror film is probably unfair as a description. Apologies your did not like the hotel. Kind Regards Dan

Perfectly situated, clean and friendly

Classificação TripAdvisor 4.0/5

Resort11385939116 Couples - 22/04/2019 Avaliação certificada TripAdvisor

The hotel was perfectly situated in the city centre walking distance to Queen Street Station. The staff were welcoming and helpful. Our room was a bit on the small side but this did not bother us as it was clean, the bed was comfortable and were only spending one night.

Hi Resort11385939116, Thanks for the review and great to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

A trip to Glasgow

Classificação TripAdvisor 3.0/5

profdev44 Family - 12/03/2019 Avaliação certificada TripAdvisor

Perfectly adequate but a bit down at heel. No online check in facility, which is almost unheard of in this day and age. Also, I booked a twin room and get a king sized bed. Rooms and the whole place just a bit shabby and uninspiring. That said, all of the staff were FANTASTIC, so thank you very much for the polite and attentive service

Hi profdev44, Thanks for the review and good to hear you found us adequate. There are still quite a few hotels in Glasgow without online check in and you may not have encountered our fantastic staff if we did. Kind Regards Dan

Last minute overnight in Glasgow

Classificação TripAdvisor 3.0/5

katieroon Couples - 04/03/2019 Avaliação certificada TripAdvisor

Rooms are very small (502) a corner room may be the reason for the size also very tried and dull but clean. Overlooked Ingram Street very noisy from the traffic and not sure what else but there was a constant engine sound. The housekeeping staff in the morning were also very noisy constant chattering. We were also next to the lifts again heard people coming and going. We had breakfast which was pleasant enough. The hotel is in good location in the centre of Glasgow

Hi katieroon, Thanks for your review. Good to hear you enjoyed our location, unfortunately the very central location sometimes means it can be noisy due to external noise. I will speak to our Housekeeping team about the chattering, thank you for bringing it to our attention. Please come and try us again soon. Kind Regards Dan

Good nights stay in City Centre

Classificação TripAdvisor 4.0/5

rosstravel13 Business - 04/03/2019 Avaliação certificada TripAdvisor

Good service, clean room, easy access to meetings in the city. Reception staff were very helpful. Able to relax in the reception. Would certainly recommend for a night or two for business meetings in the city.

Hi Companion664732, Thanks for the review and great to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Glasgow trip

Classificação TripAdvisor 3.0/5

Lenny T Business - 05/02/2019 Avaliação certificada TripAdvisor

Overall reasonable value hotel. The staff were friendly and polite etc, and the location is excellent.The hotel is now needing money spent on it as getting rather tired in the rooms and in the reception area where some of the seating is sagging and tired. The rooms also need some money spent on them too as getting tired. Oh and for the ACCOR hotels to have shower curtains and not proper glass door just typifies lack of investment. Overall not bad and been in worse and slightly expensive for what is . Other hotel groups offer better facilities for the price

Hi Lenny T, Thanks for the review and great to hear you enjoyed our location and the team were friendly. Kind Regards Dan

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