Mercure Swansea Hotel 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.3/5 470 Bewertungen

Bestpreisgarantie
Mercure Swansea Hotel - Image 1
Mercure Swansea Hotel - Image 2
Mercure Swansea Hotel - Image 3
Mercure Swansea Hotel - Image 4
Phoenix Way, Swansea, SA7 9EG SWANSEA, Großbritannien

Beschreibung

Hotel-Extras

  • Located just three miles from Swansea city centre

  • Feel Good Health Club mit einer Fitness-Suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
Großbritannien

GPS:51.654547, -3.912013

Tel
Fax +44 161 388 0915

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

THE BRASSERIE

Genießen Sie die Atmosphäre in unserem Restaurant und die inspirierende Aussicht auf die Umgebung. Wählen Sie aus einer großen Auswahl köstlicher Gerichte, zubereitet aus frischen und lokalen Produkten. Vergessen Sie unsere köstlichen Desserts nicht.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.3/5  470 Bewertungen

Note Kundenmeinungen 2.0/5

Michael J. Geschäftsreisende - Bestätigte Mitteilungen ALL

Thank you for taking the time to share your feedback. We're very sorry to hear that the condition of your room did not meet your expectations. We sincerely apologise for the issues you experienced with the water or mould stains and the toilet flush. This is not the standard of comfort or maintenance we strive to provide. Please be assured that your comments have been shared with our housekeeping and maintenance teams so these issues can be investigated and resolved as quickly as possible. We appreciate your feedback, as it helps us improve our facilities and the experience we provide for our guests. We hope you will consider giving us another opportunity to deliver the high standard of stay you expect.

Note Kundenmeinungen 4.0/5

Anonym Paare - Bestätigte Mitteilungen ALL

Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff to be courteous and attentive, as we strive to provide exceptional service at all levels. However, we sincerely apologize for the issues you encountered regarding room cleanliness and maintenance. Your concerns about the water leakage from the ceiling light in your initial room are particularly troubling, and we understand how unacceptable this situation is. Please rest assured that we take such matters seriously, and we will address this issue with our housekeeping team to ensure that thorough inspections are conducted prior to room assignments. We appreciate your valuable feedback as it helps us improve our services. We hope you will consider giving us another opportunity in the future so that we can provide you with a stay that meets your expectations fully. Thank you once again for bringing these matters to our attention. Warm regards, Niall

So bewerten andere Internetnutzer unser Hotel

  • 276 Bewertungen 9.3/10 Lage
  • 751 Bewertungen 5.9/10 Zimmer
  • 681 Bewertungen 9.2/10 Service
  • 10 Bewertungen 8.6/10 Internet
  • 387 Bewertungen 5.4/10 Sauberkeit
  • 277 Bewertungen 8.3/10 Frühstück
  • 228 Bewertungen 4.6/10 Ausstattung
  • 171 Bewertungen 6/10 Stimmung

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