Mercure Hull Grange Park Hotel 4 estrelas

Christmas party. £42 per head the food was awful. Spiced Indian soup for starters tasted of blended butterbeans bland no taste. Turkey dinner,watery gravy no flavour & no extra gravy provided on the table. 2 carrots.2 roasted potatoes,1 dried up stuffing ball. Passionfruit cheesecake was the best but no cream & very small piece. Very dissapointing for the cost & £10 for a glass of wine.

Super service from Jeff. I only needed to use the hotel for some lunch and business calls. Jeff was incredibly warm and friendly, as were all the staff I encountered. Good useful hotel with decent amenities and staff with the right, can-do attitude.

We stayed for just one evening, we arrived around 4pm for check in. The receptionist was very friendly and professional. We were given room number 123, we decided to order some food to the room before heading out to a family party. We ordered via the QR code we were waiting around 30 minutes and nothing came, we tried phoning room service and the reception desk several times with no luck, so I had to go down, the lady sat on the reception desk went to check and said they'd just put it through and it would be with us soon (no apology was given) the food arrived around 30 minutes later (so we'd been waiting 1 hour in total) the lady who delivered it apologised and gave us two free drinks and said it would be taken off the room charge. The bed was very comfortable, although the walls were very thin and we were awoken early buy people talking loudly. The bathroom needed a major update/ attention as there were cracks in the bath and sink, the bath its self was creaking when we were stood in it and it felt asthough it was about to collapse underneath us. Breakfast itself was lovely and the gentleman that served us was lovely and breakfast was brilliant value for money and the food was hot. Overall the stay was satisfactory, was ruined by the out of date bathroom and paper thin walls!

My definite place to stay when in the Beverley area. Nice location, lovely stays. It's the staff that make the experience so very very good. Have to give a big shout out to the excellent Jeff on Reception who was so helpful and just made us feel so welcome. Thank you Jeff! I was travelling with my dog and it is so great to know there are nice hotels we can stay at that make him welcome. Thank you. Breakfast was a good start to the day and the staff in the restaurant were so friendly - made me feel so relaxed. A friend I was with had food intolerances and they professional, helpful, friendly "can do" attitude of the people who helped her was awesome to see.

Grange Park Hotel in Willerby always feels like a home from home for us. The welcome is warm, the food is great with superb service at breakfast from Linda and Nickie. Our room is comfortable and there is loads of room for dog walking. We return time and time again!