Mercure Chester Abbots Well Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 632

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Whitchurch Road, Christleton, CH3 5QL CHESTER, United Kingdom

Opis

O hotelu

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

Nasze pokoje

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Lokalizacja hotelu

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

Pozycja GPS:53.185516, -2.848045

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 632

Ocena TripAdvisor  3.6/5  Liczba opinii: 2 728

Lovely breakfast

Ocena na stronie TripAdvisor 4.0/5

973clairew Opinia zatwierdzona w TripAdvisor

Perfect stop on our journey across England. It was an ideal location for a morning walk down the canal, swim in the pool, use the gym and enjoy a lovely breakfast before settinb off to Chester Zoo. A lovely family experience with a baby cot in the room too. Kevin who we met at breakfast was a gentleman. He was a great help with high chair and also a great help when we needed an extra hand with our luggage on checkout.

Dear Claire, Thank you so much for taking the time to leave such a great review. It’s always a pleasure to hear positive feedback, and we’re so pleased you enjoyed your stay with us. I’ll be sure to let Kevin know that he helped make your visit a memorable one. We truly look forward to welcoming you back very soon. Safe travels and kind regards

Overnight new year stay

Ocena na stronie TripAdvisor 4.0/5

Miss T Opinia zatwierdzona w TripAdvisor

Nice hotel, could do with some updating. Beds comfortable and breakfast nice. Last minute booking for something to do at new year. Only thing I would say is they add a service charge on each time you are served at the bar and have to ask them not to do so! I don’t mind tipping but felt slightly abused as weren’t told about it

Dear Misty, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Team Chester

Great stay amazing staff

Ocena na stronie TripAdvisor 5.0/5

Cat G Opinia zatwierdzona w TripAdvisor

We had a great 3 night stay here with our 18 month old. Amazing garden at the back of the hotel for him to run wild safely in, swimming pool and free parking. The staff were the best part of the hotel everyone we spoke to was lovely and so kind towards us. The hotel is an older building so it's a little tired in places (aren't we all) but the staff more than make up for any of this, we would definitely stay again. There is a park and ride to get into Chester and a big supermarket all within walking distance.

Dear Cat, We very much appreciate your comments regarding your stay at the Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Chester

Disappointing

Ocena na stronie TripAdvisor 2.0/5

diane N Opinia zatwierdzona w TripAdvisor

Staff are lovely and can't do enough, but that's where the praise unfortunately ends. Rooms are small, old, dated and in my case cold. I was able to turn on the old fashioned radiator in the room, but corridors etc were also off and left everywhere chilly. This didn't encourage me to go outside to access the pool - so I didn't use the amenities. Dinner was ok. A sad looking burger in what was described on the menu as a brioche bun - I don't think so! Order a glass of red wine - which was a short measure, although corrected when pointed out, at 12:40 a glass, I don't expect to be short. Breakfast was ok too. Food had sadly sat a bit too long, hard dried up eggs, luke warm mushrooms, although nice enough bacon & sausages. Again, nothing particularly hot - although bonus points for warm plates. Over all an ok stay, but I did get the feeling this is more of a contractors hotel. Not up to usual Mercure standards, won't be staying again.

Dear Jamster, Thank you for taking the time to tell us about your experience at the Mercure Chester Abbots Well Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Chester

EXCELLENT

Ocena na stronie TripAdvisor 5.0/5

roshs228 Opinia zatwierdzona w TripAdvisor

Great hotel location is spot on staff so friendly staff always made sure we was OK went for the week end went with the family staff advised us where to go great room view food in the hotel was perfect great choice of breakfast and dinner but only stayed for breakfast

Dear rosh228, Thank you for your lovely review! We're so pleased to hear you and your family had a great weekend with us. It’s wonderful to know our team made you feel welcome and helped with recommendations during your stay. We're also glad you enjoyed the room, the view, and our breakfast selection — your kind words mean a lot to us. We hope to welcome you back again soon for another great stay! Kind regards, Team Mercure Chester

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 687 Liczba opinii 9.4/10 Lokalizacja
  • 1 633 Liczba opinii 5.9/10 Pokój
  • 1 736 Liczba opinii 8.5/10 Obsługa
  • 16 Liczba opinii 6.1/10 Internet
  • 784 Liczba opinii 5.4/10 Komfort
  • 665 Liczba opinii 6.7/10 Czystość
  • 660 Liczba opinii 8.6/10 Śniadanie
  • 656 Liczba opinii 6.2/10 Jedzenie

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