Mercure Chester Abbots Well Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 657 ulasan

Mercure Chester Abbots Well Hotel - Image 1
Mercure Chester Abbots Well Hotel - Image 2
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Deskripsi

Keistimewaan hotel

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

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Lokasi hotel

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

GPS:53.185516, -2.848045

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

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Peringkat ALL  4.0/5  657 ulasan

Peringkat TripAdvisor  3.5/5  2.687 ulasan

Avoid avoid !!!

Catatan Tripadvisor 2.0/5

kevinH89 Bisnis - Ulasan TripAdvisor tersertifikasi

The rooms are spacious the staff totally welcoming. The food and prices are an absolute disgrace. How can you charge so much for poor quality food . Hot dog and fries were bad enough £ 14, my wife’s chicken Caesar £18 had no chicken in it !! Complained to duty manager Howard who in fairness was polite but zero refund he’s not authorised to give refunds . Staff obviously run by a faceless head office . We stop in Mercure hotels an awful lot but this place is taking the ****!

Don’t use this place

Catatan Tripadvisor 1.0/5

Getaway42128824750 Ulasan TripAdvisor tersertifikasi

My better half had a business day here, which she paid for, and I dropped her off and unloaded her gear. The hotel assured everyone that we could unload without fear of a parking charge - and 20 mins later I was gone. Their parking company has sent me threatening letters since that day, possibly ten in total with the latest arriving today. No matter who I contact at the hotel and how much they assure me it’s in hand, the letters do not stop. It begs the question as to whether The Mercure actually care about how their parking company is behaving with their customers, as some would have caved in by now and paid, a portion of which would go to the hotel surely?.

Lovely Stay

Catatan Tripadvisor 5.0/5

claire62237 Couples - Ulasan TripAdvisor tersertifikasi

We enjoyed our stay here. Lovely clean room, with coffee/tea making facilities, including decaf coffee, which is rare in some hotels. Full size ironing board, and iron if needed. Hairdryer supplied too. Massive tv, and a fan for warmer days. Breakfast was superb. Only complaint from us, was that the toilet roll in holder, was virtually empty. There was a fresh roll, but I really think, a new one should have been replenished before our stay.

Hi Claire, Thank you for taking time to share your feedback, I am so pleased you enjoyed your time with us and thanks also for telling us how it could have been improved too. You may be aware that we were recently awarded certification from Green Key for our efforts around sustainability. This is why we do not replenish toilet roll until empty, I appreciate this may seem minor but all these small aspects add up to support our commitments. I really hope we are able to welcome you back again soon. Regards, Richard & all the team

Excellent hotel, well worth booking

Catatan Tripadvisor 5.0/5

karlshep87 Ulasan TripAdvisor tersertifikasi

Stayed at this hotel for second time to go to chester races. Excellent location as bus into Chester 100 yes down the road. Hotel very clean, staff very helpful and friendly, breakfast excellent. Will be back again next year, for the races and maybe for some Xmas shopping this year

Hi Karl, Thanks so much for taking time to share your top scoring feedback, I am so pleased you enjoyed your stay with us and look forward to welcoming you back again soon. Regards, Richard & all the team

Good, clean hotel for exploring Chester, just not great for an evening experience.

Catatan Tripadvisor 3.0/5

Sallymoon2018 Ulasan TripAdvisor tersertifikasi

Lovely clean room with complimentary freshly laundered gowns and towels and nice bathroom supplies. Coffee machine with courtesy pods and an a mini fridge with courtesy bottled water and soda drinks. Unable to order food between 7 pm and 8pm due to a large party. We decided to eat in the bar area and ate an evening meal of shared ‘sides’ from the menu and found this to be basic at best; would recommend ordering food from one of the delivery apps and eat in hotel room (which we observed other guests doing), wished we had done the same! The bar ‘ran out’ of all draught lagers by 7pm. Friendly staff and a good selection at breakfast.

Hi Sally, Thank you for taking time to share your feedback, I am so sorry that there were aspects which could most definitely have been improved. Unfortunately we had significant challenges with some stock deliveries which have led to what you describe, I am very sorry indeed that this impacted your stay. I really hope we can welcome you back in the future to restore your faith in us. Regards, Richard & all the team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 614 ulasan 9.5/10 Lokasi
  • 1.491 ulasan 6/10 Kamar
  • 1.579 ulasan 8.9/10 Pelayanan
  • 20 ulasan 5.4/10 Internet
  • 724 ulasan 5.5/10 Kenyamanan
  • 638 ulasan 6.6/10 Kebersihan
  • 633 ulasan 8.3/10 Sarapan
  • 497 ulasan 5.6/10 Fasilitas

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