Novotel Liverpool Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.572 ulasan

Jaminan Harga
Terbaik
Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4
40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, Britania Raya

Deskripsi

Keistimewaan hotel

  • Lokasi di pusat kota, dekat dengan pusat perbelanjaan Liverpool One

  • Fasilitas rekreasi termasuk kolam renang, sauna, dan gym

  • Hotel bersertifikat Green Key

  • Kamar Family cocok untuk mengakomodasi hingga dua dewasa dan dua anak.

  • Q-Park Hanover Street menawarkan diskon 30% bagi tamu Novotel hanya melalui pemesanan di awal

Akomodasi kami

Lokasi hotel

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
Britania Raya

GPS:53.403169, -2.984534

Telepon
Fax +44 151 702 5110

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Restoran Ropewalks

Nikmati suasana yang hangat dan nyaman untuk menyantap makan siang dan makan malam atau minum santai bersama teman atau keluarga.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.572 ulasan

Peringkat TripAdvisor  4.1/5  3.310 ulasan

Great location, comfortable bed.

Catatan Tripadvisor 4.0/5

Deborah H Ulasan TripAdvisor tersertifikasi

Great central location, easy check in, room clean and bed comfortable, large room, sofa, huge flatscreen tv, fridge, kettle, tea and coffee,we opted for no house keeping for our 3 night stay so enjoyed the privacy. Bathroom stocked with Rituals, hand soap, shampoo and shower gel, we had a bath with a shower over it, plenty of hot water and a decent spray, I did find it a little precarious stepping out of the bath, it did feel high, and held onto the towel rail to get out, I was terrified I would pull it off the wall though! Not a fan of the separate toilet with no sink especially if I had to get up in the night, stumbled about to use the toilet then stumbled about to find the bathroom! Just a few negatives , very few coat hangers, pillows lumpy and room a bit chilly but there is a spare quilt. We did however sleep very well and found it very quiet we couldn’t hear adjoining rooms at all, lifts were great as we were on level 5. We had no view at all just a building covered in scaffolding but fortunately as it was the Christmas/New Year holiday they were not working on it!

Communication lacking at Novotel

Catatan Tripadvisor 3.0/5

434alisone Ulasan TripAdvisor tersertifikasi

There are some really simple things this hotel could do to make guest experience better. They are all tied to communication. On booking it would be so easy to add plain information about the need to pre book the multi story carpark next door with the discount code, add that if you wish to use the pool facilities you need to pre book, so that when you arrive and try to go for a swim, you aren't disappointed to find that the pool is fully booked that evening, to make it clear before you go down to the basement that you have to go to reception to get a key to get into the pool, to make that key different to your room key, so that you know which is which, to write somewhere in the room or on the welcome email that tells you what time you need to check out. The room itself was clean, warm, spacious and quiet enough (front facing). The separate toilet to the bathroom is fine in the room but I find the lack of a basin in the toilet absolutely disgusting. The central location of the hotel was excellent.

Good time in Liverpool

Catatan Tripadvisor 4.0/5

802derrickn Ulasan TripAdvisor tersertifikasi

Stayed for three nights with friends we all liked the hotel it is in a very good location and the rooms were comfortable and clean they have 3 lifts so you never wait long to get to your floor we were on 7th and the bar and restaurant was very nice thay have a swimming pool and fitness centre but we never used it as we didn't get the time as we like all the shops all in all we had a nice time and will stay here again the next time we are in Liverpool.

Very poor customer service by management and Team.

Catatan Tripadvisor 1.0/5

wendy f Ulasan TripAdvisor tersertifikasi

Disgraceful customer service. Rooms fully paid in advance and they will not facilitate the booking to 24 hours later and move the check in date to following day. I Have emailed the manager and declined to help in any way as they stated the room was pre paid. Simple request declined and a hotel with this reputation could treat a paying customer this way. It is a very reasonable request and willing to pay the same out of money for the 2 nights in return for only 1 night.

Terrible customer service, staff rude and won’t ammend a future booking by 1 single day even though it’s fully paid

Catatan Tripadvisor 1.0/5

michael c Ulasan TripAdvisor tersertifikasi

Absolutely disgusted they would not ammend a future booking made for 29th of December for 2 nights prepaid in full. They will not accommodate in anyway for the following day for check in on the 1st January. Staff are rude on the phone and not willing to change the date even with availability. Terrible customer service with plenty of opportunity to rectify a simple request for a paying customer.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.135 ulasan 9.7/10 Lokasi
  • 2.324 ulasan 6.7/10 Kamar
  • 1.901 ulasan 8.3/10 Pelayanan
  • 21 ulasan 8.3/10 Internet
  • 964 ulasan 6.5/10 Kebersihan
  • 825 ulasan 7.3/10 Sarapan
  • 649 ulasan 6.8/10 Kolam
  • 449 ulasan 6/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

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Semua hotel kami di LIVERPOOL

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.