Mercure Bolton Georgian House Hotel 3 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 323 comentários

Mercure Bolton Georgian House Hotel - Image 1
Mercure Bolton Georgian House Hotel - Image 2
Mercure Bolton Georgian House Hotel - Image 3
Mercure Bolton Georgian House Hotel - Image 4

Descrição

Extras do hotel

  • On-site a gym-only facility

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

Discover

Localização do hotel

Mercure Bolton Georgian House Hotel

Manchester Road, Blackrod
BL6 5RU BOLTON
Reino Unido

GPS:53.576499, -2.560394

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

BRASSERIE RESTAURANT

O Brasserie Restaurant serve cozinha tradicional e internacional, sobremesas deliciosas e uma seleção de vários vinhos que complementam a sua refeição num ambiente descontraído para uma experiência gastronómica aprazível.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.9/5  323 comentários

Classificação do TripAdvisor  4.0/5  1.102 comentários

Certificado de excelência 2024

Great bar staff

Nota Tripadvisor 5.0/5

Inspire256321 Avaliação com certificação TripAdvisor

Had a meeting in the lounge bar. Irene bar staff was excellent, friendly, professional, obliging and cared about her customers. Give that woman a pay rise 😚. I will return as great venue for a work meeting. Irene also offered a quite room I could use if required. She is a great representative of Mercure Hotels.

Fantastic to see your recent review thank you for taking the time - Lovely to see a mention for Irene :)

Avoid

Nota Tripadvisor 2.0/5

GLBW17 Avaliação com certificação TripAdvisor

Hotel needs inspecting asap. My husband booked the hotel. I didn’t have time to check it properly online so went with it. Big mistake. The pictures online are deceiving and not what the hotel looks like at all. We went through the hotel entrance, all looked very nice, lady on reception, good customer service. Gave us directions to our room, ground floor, all was well so far… Opened the door…So outdated. Black mould and condensation on the windows. Beds pushed up against the windows, damp curtains dirty windowsills. Moved the beds. Furniture outdated, decor very old. Plugs in awkward places. Broken lamp shades. Bathroom…a sliding door entrance, wood on the door perishing, dust and dirt in the bath tub, old tiles and damp. Beds were made, looked clean on so didn’t inspect them too deeply. I didn’t want to face what may be lurking. Pool area is a disaster waiting to happen. Absolutely shocking! Tiles missing off walls, doors missing from lockers, lockers not working properly, one cubicle where the door was falling apart at the bottom. 100% unhygienic, the showers were useless, no staff member around to speak to either. No life guard. No safety. The pool area was dark and dingy, very run down. Needs closing and revamping in al areas especially where electrical equipment is in place. Shocked to see a baby swim class taking place knowing the state of the pool and changing areas. I would have cancelled my baby swim lessons after one visit. Breakfast was about the only pleasant experience. We enjoyed the choice on offer, the only negative was some young lad being overly loud, appeared from no where and shouting at guests asking what room number they were. He kept disappearing and coming back. Annoying. As we left the car park you could see from the outside just how run down the place was. CCTV cameras literally rusting and hanging off the walls, the owner obviously doesn’t care judging by the previous responses. We stayed days before Christmas and nothing from what previous complaints have been made have been repaired or rectified. Basically taking people’s money, advertising a false advertisement of the hotel, serious health and safety violations too. Compliance may be followed on paper by the hotel but I doubt an inspector would agree. Overall I would not recommend and I think this hotel is on borrowed time…

Thank you for your recent review GLBW17. I will be sure to look into the points you raised following your stay with us here at the hotel. I do hope that you spoke with the team whilst at the hotel and I am sorry that you felt this was falsely advertised.

Frustration

Nota Tripadvisor 1.0/5

vitor c Avaliação com certificação TripAdvisor

Terrible Break fast, pool, bed, tv, room furniture. I'm tired of being fooled by these hotels that advertise beautiful photos on booking.com and then don't deliver what they advertised. I feel cheated. The room furniture horrible and old it was frustrating, I definitely won't stay there again, the pool needs renovation.

Thank you for your recent review. I am sorry to see your comments in relation to your stay. Please accept our apologies that your stay was not memorable for all the right reasons.

Amazing customer service

Nota Tripadvisor 5.0/5

Marissa B Avaliação com certificação TripAdvisor

Great hotel but the real show stopper is the staff, special shout out to Irene. I honestly believe people will come back for her outstanding customer service alone. The hotel itself has everything you need. We're back and forth to Manchester every few months and we will only book this hotel from now on. Thanks again Irene for your impeccable warmth and unbelievable customer service. You throughly go above and beyond. The O'Beirne Family

Dear 776marissab Thank you for taking your time to provide this review following your recent stays with us, especially nice to see your comments in relation to the staff especially Irene. We look forward to you staying again for a future stay. Thank you once again.

Lovely Christmas stopover.

Nota Tripadvisor 4.0/5

Sarah B Avaliação com certificação TripAdvisor

A lovely stay over Christmas. Perfectly located just off motorway and easy reach of friends nearby for Christmas Day. Rooms clean and well presented...especially Privelige upgrade! I suspect some might think decor could do with refresh but perfectly adequate for a short stay with the bonus of access to gym and pool. Comfortable beds and good pillows. Good choice of breakfast buffet. Plenty of onsite parking, good accessibility and very friendly staff. Dog friendly too! Thank you to all who helped look after us over Christmas including Bruna (reception), Lydia (breakfast), Josh (pool), Sheila....and of course...Father Christmas!

Dear SarahbY4914RM Thank you for taking the time to provide your recent review following your stay with us here at the hotel. Especially nice to see so many name mentions for the team. Kind Regards

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 263 comentários 8.9/10 Localização
  • 852 comentários 5.9/10 Quarto
  • 870 comentários 8.9/10 Serviço
  • 20 comentários 0.2/10 Internet
  • 365 comentários 5.8/10 Limpeza
  • 354 comentários 8.3/10 Pequeno-almoço
  • 260 comentários 4/10 Atmosfera
  • 145 comentários 5.6/10 Piscina

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Bolton