Mercure St Helens 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 460 comentários

Mercure St Helens - Image 1
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Descrição

Extras do hotel

  • Um hotel com certificação ALLSAFE Clifton

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

As nossas opções de alojamento

Localização do hotel

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
Reino Unido

GPS:53.44994, -2.73679

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

92 RESTAURANT

Luz, brilho e cor, o restaurante 92 é o cenário ideal para quem aprecia boa comida e uma receção calorosa. Como hotel familiar e simpático, o nosso restaurante oferece uma grande variedade de refeições frescas que agradam até aos mais esquisitos.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  460 comentários

Classificação do TripAdvisor  3.6/5  170 comentários

Parking scam!

Nota Tripadvisor 1.0/5

Gwdbwg Avaliação com certificação TripAdvisor

Parking scam beware. We attended an evening event. Website says free parking yet we got a £100 ticket. Hotel couldnt care less. There was no where saying to register your car at the front desk which btw we didnt use because we went straight into the event room. We definately wont be paying the scam ticket i will go to court first!

Absolutely fabulous party night.

Nota Tripadvisor 5.0/5

Carozma Avaliação com certificação TripAdvisor

We had a absolutely fabulous time at the Elvis tribute party night tonight. Food was brilliant, Elvis was brilliant, DJ was brilliant. Staff and Service were brilliant, especially at the bar and Thank you Jodie for looking after us in the most beautiful pyramid room. We are so lucky to have you in St Helens to go to. Thanks All.

Nice Hotel

Nota Tripadvisor 4.0/5

Catherine H Avaliação com certificação TripAdvisor

Stayed here whilst visiting St Helens Stadium for an event. Staff were friendly and helpful, hotel was clean and the bed and room were very good. Made use of the pool, steam room, sauna and jacuzzi which were all to a good standard. Was reasonably priced and having stayed in many chain hotels was very pleased and would stay again. Didn’t try the food.

Nice staff but room maintenance very poor

Nota Tripadvisor 2.0/5

mcjohnUk Avaliação com certificação TripAdvisor

Staff - lovely and efficient. Breakfast - ok. Room: The bed was comfortable. The shower over the bath was very good. The air-con was very good. Room lighting very good. That was important because the none-opening window was almost opaque to any natural light. The room safe was not functional as the battery compartment was broken and poorly taped up. As it wouldn’t lock the door swung open into the walk space at the bottom of the bed and was a trip hazard! Note : reception sent up a colleague to look at it. She managed to jam the safe door closed using a piece of folded paper. However we had no usable room safe. One of the bedside nightstands was very unstable and needed maintenance. It was unusable. Bathroom - worst of all the sink took several minutes to drain and hairs/debris floated up from the plug hole - disgusting! Overall it was clear, from the condition of the room, that easily identifiable maintenance issues are not being addressed. That’s a pity really for such an otherwise nice hotel.

Achtung Parkplatzfalle

Nota Tripadvisor 2.0/5

Franz E Avaliação com certificação TripAdvisor

Das Hotel wäre mit der Bewertung Mangelhaft schon gut bedient. Aber abgesehen davon ist der Parkplatz eine Falle. Man muss das Fahrzeug an einem Automaten registrieren, bekommt aber kein Ticket. Tritt ein Fehler auf, den man ohne Ticket nicht erkennen kann bekommt man eine Anzeige wegen Falschparken. Da ich ein Gast war und alle Belege habe, sah ich darin kein Problem. Allerdings hat die Tatsache, dass ich ein Gast war, weder das Hotel noch die Parkplatzüberwachungsfirma interessiert und es wurden trotz der Belege alle Berufungen abgewiesen, was bedeutet, dass ich nun eine Strafe im Wert von GBP 100,- bezahlen darf. Vielen Dank für das gute Service.

Dear Guest, Thank you for taking the time to review your visit to the Mercure St Helens. I regret to hear that you have received a parking fine it appears that you missed to follow the signs in the parking and in the Hotel Lobby. Our Car Park is managed by a third party - Parking Eye, the terms and conditions are outlined on over 14 parking signs in the car park, the sign as you enter the car park and also the pull up banner located onsite the hotel reception. If you contact our reception team a member of the team would be more than willing to assist you with the appeal, however I must remind you that it is the responsibility of the driver to register their vehicle and to adhere to the guidelines of the car park chosen. Kind regards Mercure ST Helens

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 274 comentários 9.3/10 Localização
  • 624 comentários 7.2/10 Quarto
  • 555 comentários 8.5/10 Serviço
  • 5 comentários 6.2/10 Internet
  • 282 comentários 7.6/10 Limpeza
  • 210 comentários 7.8/10 Pequeno-almoço
  • 173 comentários 6.2/10 Comida

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