Mercure St Helens

Nota clientes Avis (Classificação ALL) 4.2/5 564 comentários

Mercure St Helens - Image 1
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Descrição

Extras do hotel

  • Um hotel com certificação ALLSAFE Clifton

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

As nossas opções de alojamento

Localização do hotel

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
Reino Unido

GPS:53.44994, -2.73679

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

92 RESTAURANT

Luz, brilho e cor, o restaurante 92 é o cenário ideal para quem aprecia boa comida e uma receção calorosa. Como hotel familiar e simpático, o nosso restaurante oferece uma grande variedade de refeições frescas que agradam até aos mais esquisitos.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  564 comentários

Classificação do TripAdvisor  3.6/5  156 comentários

Great value stay

Nota Tripadvisor 5.0/5

Julmartrich Romântica - Avaliação com certificação TripAdvisor

Great stay and good value for money. Our room with twin beds was very clean. Good quality towels and bed linen . Nice toiletries too. We were only there one night so didn’t use any facilities, bar , pool etc. . Reception were friendly & helpful . 5 mins walk into the town centre , free parking .Would definitely stay here again .

Pleasant stay in St Helens

Nota Tripadvisor 4.0/5

jean2072015 Avaliação com certificação TripAdvisor

Pleasant stay at this hotel for the weekend. Reception staff were welcoming and very helpful. Lovely clean and modern bedroom, but the twin beds joined together, was not a great experience. It dipped in the middle, so I would get stuck on the join, painful. The mattresses have seen better days and could really do with replacing now! The lounge and bar areas were clean and tidy. The restaurant where we had breakfast was great. Breakfast was presented quickly and very nice and hot on arrival. Special shout out to our server at breakfast Lucy. Give her an award! That woman whizzed around doing so much for so many people on both days Feb 1st and 2nd, with very little assistance and still managed to keep a smile on her face. My only criticism . PLEASE PROVIDE MORE STAFF IN THE BREAKFAST AREA.

The Mercure has raised its game

Nota Tripadvisor 4.0/5

L5053SMdavidm Avaliação com certificação TripAdvisor

I’ve been staying at the mercure fairly regularly over the past 4 years or so. Standards really dropped about 3 years ago, so I stayed at another location in the town. I came back to the Mercure at the end of last year due to availability issues. I have to say I was pleasantly surprised the standards have been raised across the board. I’ve stayed in 3 different rooms since then and the standard of cleanliness is very good, some rooms are slightly better in standard but overall they are fine. The general cleanliness in the hotel is very good and all the staff I have met are helpful and friendly. The breakfast is very good, and the young lady (Lucy) working in there was on her own on the 3 mornings I had breakfast, but was very helpful, friendly and efficient, and nothing too much trouble. One set of guests sat facing the toaster about 3 meters away asked her to make them toast, which she duly did. She is a credit to the hotel, as are most staff to be fair.

Excellent party for family and friends

Nota Tripadvisor 5.0/5

593caroleo Avaliação com certificação TripAdvisor

I visited the hotel yesterday afternoon for a celebration family and friends party. It was a first birthday party. Many friends had travelled far and were also staying over. On arrival the room looked amazing, everything that had been asked for was all in place. The Pyramid Suite looked gorgeous. Buffets for the adults and one for the children were amazing a mix of hot and cold food, all fresh, tasty and plenty of it. ALL OF THE STAFF were friendly and nothing was too much trouble for them. Thankyou to Vicki and the whole team for a wonderful afternoon

Achtung Parkplatzfalle

Nota Tripadvisor 2.0/5

Franz E Avaliação com certificação TripAdvisor

Das Hotel wäre mit der Bewertung Mangelhaft schon gut bedient. Aber abgesehen davon ist der Parkplatz eine Falle. Man muss das Fahrzeug an einem Automaten registrieren, bekommt aber kein Ticket. Tritt ein Fehler auf, den man ohne Ticket nicht erkennen kann bekommt man eine Anzeige wegen Falschparken. Da ich ein Gast war und alle Belege habe, sah ich darin kein Problem. Allerdings hat die Tatsache, dass ich ein Gast war, weder das Hotel noch die Parkplatzüberwachungsfirma interessiert und es wurden trotz der Belege alle Berufungen abgewiesen, was bedeutet, dass ich nun eine Strafe im Wert von GBP 100,- bezahlen darf. Vielen Dank für das gute Service.

Dear Guest, Thank you for taking the time to review your visit to the Mercure St Helens. I regret to hear that you have received a parking fine it appears that you missed to follow the signs in the parking and in the Hotel Lobby. Our Car Park is managed by a third party - Parking Eye, the terms and conditions are outlined on over 14 parking signs in the car park, the sign as you enter the car park and also the pull up banner located onsite the hotel reception. If you contact our reception team a member of the team would be more than willing to assist you with the appeal, however I must remind you that it is the responsibility of the driver to register their vehicle and to adhere to the guidelines of the car park chosen. Kind regards Mercure ST Helens

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 302 comentários 9.4/10 Localização
  • 694 comentários 7.1/10 Quarto
  • 597 comentários 8.5/10 Serviço
  • 5 comentários 6.7/10 Internet
  • 310 comentários 7.8/10 Limpeza
  • 205 comentários 7.1/10 Pequeno-almoço
  • 179 comentários 6.1/10 Comida

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