Sofitel London Gatwick 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 8 542

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Opis

O hotelu

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Nasze pokoje

Lokalizacja hotelu

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

Pozycja GPS:51.161121, -0.176867

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 8 542

Ocena TripAdvisor  4.5/5  Liczba opinii: 12 700

Certyfikat Doskonałości 2024

Excellent stays…

Ocena na stronie TripAdvisor 5.0/5

Ivo197152 Couples - Opinia zatwierdzona w TripAdvisor

Just checked in to the hotel which we love to stay at whenever we fly from Gatwick and need accommodation for the night. The main reason for staying here is because husband is disabled and we are looked after with big smile and courtesy from everyone member of staff. They just can’t do enough to make the stay very pleasant. Special big thank you today goes to Forough and Sau.

Always My First Choice Hotel

Ocena na stronie TripAdvisor 5.0/5

CanyongalUK Couples - Opinia zatwierdzona w TripAdvisor

This hotel is doing everything right. It’s more than just an airport stop over and more like a resort hotel. Lovely friendly staff, excellent food and drinks, gorgeous bed linens - like sleeping on a cloud! The hotel is immaculate and smells divine and the location spot on too.

Dear CanyongaIUK, Thank you for your kind words! We're thrilled you enjoyed our resort-like experience, friendly staff, delicious food, comfy "cloud-like" linens, and spotless ambiance. We can’t wait to welcome you back. Regards, Guest Relations Team

Parking problems

Ocena na stronie TripAdvisor 2.0/5

Joy B Opinia zatwierdzona w TripAdvisor

We've stayed here several times now and the first 2 times were a delight, which I've written separate reviews for at the time. This time is was an absolute series of mishaps and issues. Plus the price has gone up significantly, way above inflation and general increases over time. We'll never stay here again. The main problem is the mishandling of parking. You used to drive up, park in the Sofitel car park and check in. Smooth. Now, it's sublet to Mable parking. No real notification as to how this works. Reception incredibly unhelpful and gave incorrect guidance. We paid for 2 extra days parking, they didn't tell maple so we had an argument on collection and were almost charged twice. Had to go back into the Sofitel to get evidence we paid to give to maple before they'd let us have the car. They still are arguing now with us. We were given a ticket on entering the car park but it meant nothing, they looked at us crazily rather than being helpful and explaining it. All the signs in the car park are incorrect.

Dear K238ONLjoyb, We’re sorry to hear about your disappointing experience, especially after your previous delightful stays. Your feedback about the parking issues and lack of communication is deeply concerning, and we sincerely apologize for the inconvenience caused. We’ll address this with our team and Maple Parking to prevent similar issues in the future. Thank you for bringing this to our attention—we value your feedback. Regards, Guest Relations Team

Great choice when travelling

Ocena na stronie TripAdvisor 5.0/5

Stephen3778 Rodziny - Opinia zatwierdzona w TripAdvisor

Fantastic hotel in the airport before travel, parking and 8th floor (lounge) all add to experience. Drinks and nibbles, restaurants are excellent, and really good breakfast (could have been hotter) but still good. No better choice. We will be back!

Dear stephen3778, Thank you for your fantastic review. We're delighted you enjoyed your stay, especially the lounge, dining options, and convenient parking. We appreciate your feedback on the breakfast and will work to improve. We look forward to welcoming you back soon. Regards, Guest Relations Team

love it

Ocena na stronie TripAdvisor 5.0/5

jim m Opinia zatwierdzona w TripAdvisor

Airport hotels have their function but this place has much more. Stayed here for two nights before a long trip. Had a prestige suite and loved just sitting in the window watching the busy airport. ample power points, ironing board, safe and mini bar etc. Well furnished two room suite with club lounge access which gave even better views and evening drinks and snacks etc. The hotel has a bar, restaurants, car hire and fitness centre and very easy access to the North Terminal as well as easy access to the South terminal and train station via a frequent and regular monorail.

Dear Y6167FQjimm, Thank you for your lovely review. We're thrilled you enjoyed your stay, especially the prestige suite with its stunning airport views and convenient amenities. It's great to hear you made the most of the club lounge, dining options, and easy terminal access. We hope to welcome you back soon. Regards, Guest Relations Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 4 373 Liczba opinii 9.3/10 Lokalizacja
  • 7 492 Liczba opinii 8.3/10 Pokój
  • 6 203 Liczba opinii 8.2/10 Obsługa
  • 46 Liczba opinii 7/10 Internet
  • 4 312 Liczba opinii 7.7/10 Komfort
  • 1 999 Liczba opinii 8.4/10 Czystość
  • 1 520 Liczba opinii 4.6/10 Dobra oferta cenowa
  • 1 090 Liczba opinii 7.5/10 Śniadanie

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