Sofitel London Gatwick 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 9 040

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, Wielka Brytania

Opis

O hotelu

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Nasze pokoje

Lokalizacja hotelu

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
Wielka Brytania

Pozycja GPS:51.161121, -0.176867

Telefon
Faks +44 1293 555037

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 9 040

Ocena TripAdvisor  4.4/5  Liczba opinii: 13 113

Great service

Ocena na stronie TripAdvisor 5.0/5

Gordon0504 Opinia zatwierdzona w TripAdvisor

We ended up staying here after a horrendous flight with BA, booking us in here was the only good thing they managed to do! The staff were very well organised and senior staff were helping with check-in. A nice meal in the restaurant and comfortable room. The manager (Ior senior staff) even came around the restaurant checking everything was ok, such a nice touch. Breakfast was excellent. Very happy.

Great service .

Ocena na stronie TripAdvisor 5.0/5

californiabound2008 Opinia zatwierdzona w TripAdvisor

Great attentive service by Gurdeep. An oasis of calm at busy Gatwick Airport

Charming Sathruwani.

Ocena na stronie TripAdvisor 4.0/5

800julianp Opinia zatwierdzona w TripAdvisor

Good ambience at the bar and restaurant but the food was average at best. This was compensated by our lovely waitress Sathruwani. Perfect service with a smile.

Sal were amazing.

Ocena na stronie TripAdvisor 5.0/5

Rakeem M Opinia zatwierdzona w TripAdvisor

Sam and Sal were amazing. I had a truly wonderful stay at this hotel and couldn’t be happier with the experience. From start to finish, everything was smooth, comfortable, and welcoming. A special thank-you to the concierge team, especially Sam and Sal, who went above and beyond to make my stay memorable. They were friendly, attentive, and always ready to help with recommendations and arrangements. Their professionalism and kindness really made a difference and added a personal touch to the stay. Sal even helped us to the train with our luggages which was the cherry on top. He made Sofitel London Gatwick feel like home away from home. I would absolutely recommend this hotel and look forward to returning.

Dear Rakeem M, Thank you for sharing such generous feedback about your recent stay with us. We are delighted to hear that your experience was smooth, comfortable, and warmly welcoming from beginning to end. It is wonderful to know that our concierge team made a memorable impression. We will be proud to share your kind words with Sam and Sal, whose attentiveness and professionalism reflect our commitment to thoughtful, personalised service. We are especially pleased that the assistance with your travel arrangements helped your journey feel effortless. Creating a home-away-from-home experience is exactly what we strive for. Thank you for recommending us. We look forward to the pleasure of welcoming you back on your next visit. Warm regards, Sofitel London Gatwick Team

Check your bed

Ocena na stronie TripAdvisor 1.0/5

Daydream33830487459 Opinia zatwierdzona w TripAdvisor

My daughter and i stayed here for an overnight stay for our early morning flight next day. Hotel was lovely and we both had our own rooms. Bed was comfy but did not expect to be woken at 02.15 by my daughter ringing me to say come to her room quick when i arrived the last thing i intended to find was a bed bug on her pillow. Obvisously there was no way we were staying there so we checked out way before our original time. We did report the finding to the manager and she took a photo of the bug from my daughters phone, now the fact that this hotel is not cheap this is the last thing youd wish to share your bed with but all i have had from this hotel is a thank you for bringing it to their attention and the issuse is under investigation, that was 3 weeks ago and still nothing else. Some kind of compensation or some kind of good will jestur would be nice but to totally sweep it under the carpet is not professional at all. If you stay here check your bed

Dear Deedee4825, Thank you for taking the time to share your experience. We are truly sorry that your stay fell short of expectations, especially given the importance of a comfortable night before an early flight. Cleanliness is central to our standards, and each room is prepared with great care. We regret that we were not able to provide you with a clean experience and understand how unsettling this must have been. We also note your comments regarding value. We strive to reflect our high-quality services and convenient location in our pricing, and we appreciate your perspective. Your feedback is important to our team, and we are sorry for any disappointment caused. We hope to have the opportunity to restore your confidence on a future visit. Warm regards, Sofitel London Gatwick Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 4 916 Liczba opinii 9.4/10 Lokalizacja
  • 8 098 Liczba opinii 8.3/10 Pokój
  • 6 605 Liczba opinii 8.5/10 Obsługa
  • 42 Liczba opinii 6.9/10 Internet
  • 4 626 Liczba opinii 7.8/10 Komfort
  • 2 220 Liczba opinii 8.4/10 Czystość
  • 1 593 Liczba opinii 4.9/10 Dobra oferta cenowa
  • 1 063 Liczba opinii 7.5/10 Śniadanie

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