Sofitel London Gatwick 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 8 914

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Opis

O hotelu

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Nasze pokoje

Lokalizacja hotelu

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

Pozycja GPS:51.161121, -0.176867

Telefon
Faks +44 1293 555037

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 8 914

Ocena TripAdvisor  4.4/5  Liczba opinii: 12 807

Certyfikat Doskonałości 2024

Happy people, happy life

Ocena na stronie TripAdvisor 5.0/5

talon9zero Opinia zatwierdzona w TripAdvisor

Hi, just want to say, massive thank you for the hospitality, cheerful vibes and helping staff overall in every department of the hotel. Miss Forough at the reception was really helpful and kind, thank you Forough. And not just her, all the team always is smiling and cheerful which is lovely. Will continue to visit due work and see you all. Have a great day. Zain

Dear Zain, Thank you for your wonderful feedback. We’re delighted you enjoyed our hospitality and cheerful atmosphere. Your kind words about Forough and the team mean a lot—we’ll be sure to share them. We look forward to welcoming you again soon. Regards, Guest Relations Team

Luxury and stress free experience

Ocena na stronie TripAdvisor 5.0/5

Donna A Opinia zatwierdzona w TripAdvisor

Our suite is amazing, bathroom is clean including the bathrobes and slippers. Looking forward to sleeping in the bed later before an early flight . Alexandra served us in the club millesime lounge, with the luxury and stress free experience.

Dear DonnaaW62JR, We’re thrilled to hear you’re enjoying your suite and the stress-free luxury experience! It’s great to know Alexandra made your time in Club Millésime special—I’ll be sure to share your kind words with her. Wishing you a restful night’s sleep before your flight, and we look forward to welcoming you again soon. Regards, Guest relations Team

Always a pleasure to stay at the Sofitel Gatwick

Ocena na stronie TripAdvisor 5.0/5

Karl C Couples - Opinia zatwierdzona w TripAdvisor

Thank you Hanish, Yannick, Mark and the entire team for making us feel welcome and for another pleasurable stay. We highly recommend this hotel for couples, families and groups. The location is ideal for easy access to the airport and the added bonus of convenient parking when booking a parking package as part of your reservation. We look forward to our next stay later in the year. Do not hesitate, book now if you are flying to or from London Gatwick.

Dear Karl C, Thank you for your wonderful feedback. We're delighted to hear that Hanish, Yannick, Mark, and the team made your stay so enjoyable. Your recommendation means a lot to us, and we’re glad you appreciate our location and parking convenience. We look forward to welcoming you back later this year. Regards, Guest Relations Team

Stay at the Hilton next door, or stay at the Sofitel Heathrow and pay more.

Ocena na stronie TripAdvisor 2.0/5

Z9967UBsamk Couples - Opinia zatwierdzona w TripAdvisor

Please do not be fooled by the brand or the allure of the jet bridge that takes you to the terminal within one minute. If you value high-end hotels, then you will not be staying at this hotel, the standard of service across the hotel from restaurant staff through to general bar staff was below Park and nowhere near the brand that this hotel represents. I strongly recommend that you pay the extra £20-£80 to fly from Heathrow and then the extra £50-£100 to stay in the Sofitel at Heathrow because the hotels are incomparable when it comes to service and quality. The restaurant offerings in this hotel are so poor that I wish I went out and got Nando’s and ate it in the room. Restaurant managers were turning people away even though they had spare tables for no reason whatsoever and we watched it as we were sat next to the restaurant Manager’s counter. Genuinely the only reason I would ever consider staying at this hotel is that jet Bridge to the terminal but even so it’s still a fairly long walk. We are staying at the Hilton on site a couple of doors down for the foreseeable future whenever we fly out of Gatwick and will refuse to stay at this Sofitel even though it’s more convenient. Let me be crystal clear this was not a one off bad experience. This is the culture of the hotel. Beds were comfortable But the room was dated and lacked any character.

Dear Z9967UBsamk, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. Providing exceptional service and a memorable stay is our top priority, and it’s disappointing to learn that we fell short during your visit. Your comments regarding our restaurant service and overall hospitality are taken very seriously, and we will be reviewing them internally to ensure we address any shortcomings. We understand that dining plays a crucial role in the guest experience, and we regret that we did not deliver the level of service you rightfully expect. We appreciate your honest feedback and regret that your stay did not reflect the high standards we strive for. Should you reconsider staying with us in the future, we would love the opportunity to restore your confidence in our hotel. Please do not hesitate to reach out to us directly so we can ensure a more enjoyable experience. Regards, Gideon Onofeghara Front Of House Manager

Good club lounge

Ocena na stronie TripAdvisor 5.0/5

Amanda H Couples - Opinia zatwierdzona w TripAdvisor

Served in club lounge by Alexandria, an absolute joy! So welcoming. Nothing was too much trouble.Stayed In a prestige suite. It’s ok… nothing that special but convenient and comfortable. Overall a good stop over for an early flight. Good clean rooms

Dear Amanda H, Thank you for your feedback. We're delighted you enjoyed the Club Lounge and Alexandria’s service. Your comments on the Prestige Suite and overall experience are appreciated. We hope to welcome you again for another comfortable stay. Regards, Guest Relations Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 4 617 Liczba opinii 9.3/10 Lokalizacja
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  • 6 461 Liczba opinii 8.3/10 Obsługa
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  • 4 450 Liczba opinii 7.7/10 Komfort
  • 2 107 Liczba opinii 8.4/10 Czystość
  • 1 550 Liczba opinii 4.9/10 Dobra oferta cenowa
  • 1 113 Liczba opinii 7.2/10 Śniadanie

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Crawley - wszystkie nasze hotele

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