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Hotel Sofitel London Gatwick 4 gwiazdki

Ocena klientów 4.5/5 Liczba opinii: 41 593

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Sofitel London Gatwick
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+ 11 Usługi

O hotelu

  • On-site leisure facilities, including a dedicated gym

  • Two restaurants, with a range of International dishes

  • North Terminal and is only a two minute journey

  • Located next to London Gatwick Airport

  • 14 dedicated meeting rooms accommodating up to 300 guests

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne
  • Bankomat
  • Portier
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 3
  • Liczba barów: 2
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 14
  • Hotel kongresowy
  • Business centre z obsługą
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Sofitel London Gatwick

North terminal
Gatwick Airport
West Sussex
RH6 0PH crawley
wielka brytania

Tel: +441293567070

Faks: (+44)1293/555037

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • EASTWAY & RAIL LINK :  GATWICK AIRPORT

  • NORTH TERMINAL GATWICK AIRPORT :  GATWICK AIRPORT

  • Samolotem

    HEATHROW W 56,32km / 35 mil

  • Samolotem

    LONDON GATWICK W 0,5km / 0,31 mil

  • Pociągiem

    GATWICK W 0,1km / 0,06 mil

  • Pociągiem

    LONDON ST PANCRAS W 26km / 16,16 mil

Pozycja GPS:51.161121, -0.176867

Nasze pokoje

After long travels or meetings, experience the comfort of a luxury bed in 518 luxury Gatwick hotel rooms. Family-friendly, we have cribs and rollaway beds. All rooms have complimentary WiFi. Luxury Club rooms have access to the Sofitel Club Lounge.

CLASSIC ROOM - 1 queen-size bed

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 23 / 248 sq ft
  • Widoki: Widok na lotnisko *
  • Zalety obiektu: Pokój w narożniku *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

CLASSIC ROOM - 2 single beds

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 23 / 248 sq ft
  • Widoki: Widok na lotnisko *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Accessible Classic Room with Queen Bed

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 23 / 248 sq ft
  • Widoki: Patio *

W zależności od dostępności

  • Wireless internet in your room
  • Breakfast in bed
  • Automatic wake up call
  • Direct dial telephone

SUPERIOR ROOM - 1 queen-size bed

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 23 / 248 sq ft
  • Widoki: Widok na lotnisko *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

SUPERIOR ROOM - 2 Single beds

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 23 / 248 sq ft
  • Widoki: Widok na lotnisko *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

SUPERIOR ROOM, 1 Queen Size Bed, Runway View

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 23 / 248 sq ft
  • Widoki: Widok na lotnisko *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Luxury Room Club Sofitel - 1 queen-size bed, lounge access

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 23 / 248 sq ft
  • Widoki: Widok na lotnisko *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

LUXURY ROOM, Club Millesime Access, 1 Queen Bed - Runway View

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 23 / 248 sq ft
  • Widoki: Widok na lotnisko *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Junior Suite - 1 queen-size bed and 2 single beds

  • Maksymalna liczba osób: 5
  • Powierzchnia: Od 36 / 388 sq ft
  • Widoki: Widok na lotnisko *

W zależności od dostępności

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

Nasze restauracje i bary

LA BRASSERIE

Rodzaj serwowanej kuchni: Bistro

A stylish relaxed restaurant boasting two Rosettes. Our award winning Executive Chef, David Woods has created a modern British menu with a French accent, using the finest locally sourced ingredients.

Menu (PDF) Menu koktajlowe (PDF)

VANDA RESTAURANT

Rodzaj serwowanej kuchni: Tematyczna

This restaurant offers a diverse selection of Oriental dishes using the finest fresh ingredients, along with a great range of drinks from the region to enjoy with dinner.

Menu (PDF) Menu koktajlowe (PDF)
  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela Zamknięte

URBAN CAFE

Rodzaj serwowanej kuchni: Kawiarnia

Where street meets chic, a café style terrace offering all day dining. Bringing a World of Flavours to your plate!

Menu (PDF) Menu koktajlowe (PDF)
  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

LA TERRASSE BAR

The social hub of the hotel, and the perfect place for a coffee, light lunch or dinner and drinks with friends. La Terrasse serves beer, wine, a wide selection of spirits, cocktails, soft drinks and a variety of hot drinks.

Menu (PDF)

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

LA CEIL BAR

Elevated on the first floor offering a great view of the bustling lobby lies The Kua Bar. A wide variety of wine, spirits and cocktails are available throughout the evening, with key sporting events shown on the large screens.

Menu (PDF)

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 14

  • Maks. rozmiar: 267 m²

  • Maks. pojemność: 300 osoby

  • Maks. liczba uczestników bankietu: 220 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Sofitel London Gatwick

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.5/5

Liczba opinii: 41 593

tripadvisor

Ocena TripAdvisor 4.5/5

Liczba opinii: 10 405

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Poor value with limited services

Ocena na stronie TripAdvisor 2.0/5

markbeattie99 07/04/2021 Opinia zatwierdzona w TripAdvisor

I think the hotel must be very quiet but I was very disappointed with their service. I had booked a room with access to the Club lounge by this was closed. No alternative was offered and I was still charged for breakfast, which I would have taken in the lounge if it had been open. The suite had a small bathroom with only a shower, which I find unusual for a suite. No bathrobes or face clothes were provided.

Check your credit card

Ocena na stronie TripAdvisor 1.0/5

lindarobertbarton Business - 04/04/2021 Opinia zatwierdzona w TripAdvisor

We stayed on the 31st of March 2021 for the test and rest at a price of £209. They invoiced me for that amount but I did not get a credit card receipt. When I checked my credit card statement they charged me £309. I have emailed them three times with no response to find out why. I am now overseas so it’s difficult to deal with it

Dear lindarobertbarton, Thank you for your review. We reached out to you in writing to explain in detail the charges that you are referring to. Please accept my apology for not answering your emails, I am really sorry to say, but we have not received these. Should you need any further help, please email on Matt.Kiss@Sofitel.com so I can be of assistance. I remain at your service. Matt Kiss Hotel Manager

Not as expected

Ocena na stronie TripAdvisor 3.0/5

snipsnapsnorum 13/01/2021 Opinia zatwierdzona w TripAdvisor

We have stayed at this hotel on a number of occasions with no problems but this time our sleep quality was very poor. The room was so hot and the feather duvet was hot and heavy. Also there was a feather mattress topper which was lumpy and uncomfortable. End result was a maximum of only a few hours of sleep. The bathroom floor was dirty and needed cleaning. Fortunately we ordered breakfast early so we left as soon as we could. We travel as much as we are able but I would definitely think twice before staying again.

Dear snipsnapsnorm, We would like to thank you for reviewing our hotel and for being a regular guest. I am disappointed to read that this stay was not as good as your previous ones and that we fell short on your expectations in regards to the room on this occasion. As TripAdvisor is completely anonymous could you please contact one member of our Team directly on H6204-fo3@sofitel.com with your room number so that we could be able to have a look into the room you stayed in as a matter or urgency. I look forward to hearing back fom you. Kind regards, Marie Simon Reception Supervisor

Had to be changed to 3 different rooms

Ocena na stronie TripAdvisor 2.0/5

denishadeniston 29/12/2020 Opinia zatwierdzona w TripAdvisor

When we arrived, we had to be moved 2 times. The first room we were given was half clean. The bathroom was dirty. There was garbage everhwere. The second room was filled with ciggarette smoke. When we went to give in the test the front desk was extremely rude and took a long time to come help us even though there was no one there.

Dear denishadeniston, Thank you for taking the time for letting us know about your experience at Sofitel London Gatwick. I was very disappointed to read that we were not able deliver such basics as a clean room and friendly service, for this I am sincerely sorry. Could you please reach out to me on matt.kiss@sofitel.com so that I can offer my apology in person? Thank you, and once more, please accept my apology for this failure on our part. Kind regards, Matt Kiss Hotel Manager

Between flights

Ocena na stronie TripAdvisor 5.0/5

James A Business - 16/03/2020 Opinia zatwierdzona w TripAdvisor

Good sized rooms with all the accessories you would require for your stay. Bed was large and very comfortable. Breakfast was very good. large choice to cover all tastes. Staff were as always friendly and polite.

Bonjour James, Thank you so much for taking the time to review your stay and thank you so much for your loyalty to Sofitel London Gatwick. We are delighted to read that you enjoyed the comfort of the room the Sofitel "MyBed", the perfect accessories, breakfast, and the friendly and polite service of our dedicated colleagues. We will be looking forward to welcoming you back very soon. Our best regards, Guest Relations Team

excellent hotel

Ocena na stronie TripAdvisor 5.0/5

iholder 15/03/2020 Opinia zatwierdzona w TripAdvisor

This is a really excellent Hotel. An ideal way to start your holiday with a night in the hotel and an excellent breakfast before your flight. Check in staff were very friendly and efficient and we could choose whether we wanted a room on a lower or higher floor. Could not fault room for cleanliness and convenience.

Good room, comfortable bed, poor reception

Ocena na stronie TripAdvisor 3.0/5

JayViator 05/03/2020 Opinia zatwierdzona w TripAdvisor

Regular user of the hotel and I always look forward to the very comfortable beds but the check in experience was poor. I waited at the premium desk and was completely ignored by the staff. I ended up having to queue behind people who had arrived after myself to check in.

Bonjour Jay, Thank you for taking the time to post a review on TripAdvisor and we would like to thank you for your loyalty as an Accor Member. I am happy you enjoyed the comfortable Sofitel "MyBed". We are disappointed that we were not able to meet your expectations on this occasion and we would like to share with you that you can Check-In straight from the ALL Accor Application and pick up your keys from Guest Relations Desk, Concierge or at Reception. Please feel free to contact the Guest Relations Team with any queries or preferences. We sincerely hope we may have the change of welcoming you back again very soon. Kind regards, Guest Relations Team h6204-gr1@sofitel.com

Very Disappointed

Ocena na stronie TripAdvisor 2.0/5

MargueriteMDaher 25/02/2020 Opinia zatwierdzona w TripAdvisor

I have always booked my stay at the Sofitel for more than 15 years now . This was one of my first stays where I was totally disappointed with the room . I paid 147 pounds for a nights stay and ordered dinner via room service . The credit card machine did not function as the WIFI was poor in the room . Our towels had holes in them and were very old . The toilet did not flush properly . I am asthmatic and I noted there was dust in the room ( carpet /curtains ?) and sneezed all night long . To top it off , only one lift was working and it was impossible to get down to the lobby with our suitcases the following morning . It took us almost half an hour as it took ages and when it arrived we could not take it as was filled with guest and suitcases from the other floors . I do . believe it has become old fashioned and needs an upgrade and for what one pays, things should work efficiently like the WIFI , toilets and elevators .

Bonjour Marguerite! Thank you so much for your feedback and your constructive comments that I have passed to the Executive Team. We would like to invite you to please contact us on H6204-gr1@sofitel.com so we can better discuss the matter. We look forward to hearing from you. Kind regards, Guest Relations Team

Computer tricks

Ocena na stronie TripAdvisor 1.0/5

richardyD0ZQ 24/02/2020 Opinia zatwierdzona w TripAdvisor

I booked a room on line for Feb 13 and when the confirmation email arrived it was for Feb 21. I called reservations and was told that was my problem, no change of date and no refund was on offer. Now I’m being asked to rate my stay. We stayed in Premier Inn next door and that was excellent. Most comfortable bed, excellent dinner and very helpful, friendly staff. What more can a chap ask?

So bad it lets the Accor Group Down

Ocena na stronie TripAdvisor 2.0/5

Wandering_Taff Business - 23/02/2020 Opinia zatwierdzona w TripAdvisor

A terribly poor experience. First, I was denied room service because the check-in desk failed to ask for a card authorisation. Room service claimed their card machine "wouldn't work". Asked them to call the manager. 30 mins later, still nothing. Finally I called reception and asked to speak to the duty manager. She took card details over the phone, which raises the question of why room service couldn't have done this earlier. Second, no water in the room - not a drop, anywhere. Not even in the empty mini-bar. For future guests deprived of this basic necessity, try M&S in Arrivals. Third, despite having booked a "superior" room, what I got was some dismal inner-facing tired looking room. The bathroom is straight out of the 1970s. Honestly, other Gatwick hotels are better.

Convenient for early morning flights and reasonably priced car parking

Ocena na stronie TripAdvisor 4.0/5

Roggo46 22/02/2020 Opinia zatwierdzona w TripAdvisor

We were flying out from Gatwick at 7.00am on a flight to Madeira so it made sense to sleep at the airport the previous night. We quite like Sofitel hotels so booked here. I also found out that the hotel had its own car park and accommodated cars for the duration of our holiday. The cost of a bed for 1 night and car parking for 8 days was very reasonable so I booked on that basis. We had a nice dinner in the hotel, a good night's sleep and the car was exactly where we left it when we returned.

Another great stay at this Hotel

Ocena na stronie TripAdvisor 5.0/5

529geraldf 17/02/2020 Opinia zatwierdzona w TripAdvisor

Another great stay at this Hotel prior to our flight. We upgraded to have access to the Milleseme Lounge and, as always, the staff were very friendly and attentive without being intrusive and provided a great service. We are looking forward to returning to the Hotel following our holiday for the overnight stay prior to returning to York

V good

Ocena na stronie TripAdvisor 5.0/5

kevinwhitehead57 14/02/2020 Opinia zatwierdzona w TripAdvisor

Comfortable and a good start to a holiday - location ideal and room clean. No much more to say and 200 characters is a frustrating limit on a hotel that you spend one night in because you have a flight at 7am!

“Travel can be one of the most rewarding forms of introspection.” – Unknown

Comfortable stay

Ocena na stronie TripAdvisor 4.0/5

Camper67699662984 07/02/2020 Opinia zatwierdzona w TripAdvisor

Comfortable stay before a flight out from South Terminal. The room was very comfortable and clean. Good restaurant options, although expensive, both restaurants and bar. We would use this hotel again.

Bonjour! Thank you for staying with us and writing your lovely review. We are happy the staff was very good and the hotel clean and comfortable wit access to the South Terminal, through the monorail. We look forward to welcoming you back when you next fly from Gatwick. Kind regards, Gabriela Libanio Guest Experience Manager

Great service

Ocena na stronie TripAdvisor 5.0/5

andrewhN5424MF Business - 05/02/2020 Opinia zatwierdzona w TripAdvisor

Thank you to Gabriella for making our stay special. Champagne and chocolates in the room! Great dinner in the restaurant for two starving people. So convenient for the airport, no hassle getting to the plane on time.

“One’s destination is never a place, but a new way of seeing things.” – Henry Miller

LGW Sofitel has raised its game.

Ocena na stronie TripAdvisor 5.0/5

BritGlos_UK 03/02/2020 Opinia zatwierdzona w TripAdvisor

This has always been our choice of hotel when travelling, but since becoming an Accor hotel, we have noticed how it has raised its game. The staff are exceptionally efficient and friendly, starting with the doormen and check-in staff. The rooms contain everything you could possibly want from an overnight stay. The bar area in the Atrium works well, as do the two restaurants.

Bonjour! Thank you for taking the time to post such a glowing review of your recent stay at Sofitel London Gatwick on TripAdvisor. I am glad to read that you had a wonderful time with us at that hotel and that ALL ambassadors from the team, made a wonderful impression during your stay especially the doormen and check in staff. We are delighted to read that the comfort of the room and amenities were perfect for you as were the bar and the beautiful Atrium. I will be looking forward to personally welcome you back to the Sofitel. Best Regards, Gabriela Libanio Guest Experience Manager

Overnight ahead of a flight

Ocena na stronie TripAdvisor 4.0/5

roberthA5290VU 02/02/2020 Opinia zatwierdzona w TripAdvisor

Always stay at the Sofitel Gatwick. Reliable, comfortable, and very convenient with a bridge to the South Terminal and Shuttle. Restaurants varied though a little pricey. Bed comfortable although a choice of pillows- feather or foam would have been welcome. Checked in on line which worked fine and avoided queues at reception on departure.

Bonjour Robert! Thank you so much for your amazing review of your stay at Sofitel London Gatwick. It gives me immense pleasure to hear that you really enjoyed your stay, and especially that you had a comfortable night before your departure, on our amazing beds, the Sofitel “MyBed” and that the food was varied in our Food outlet options. Thank you for your constructive comments that are now passed to the Executive team I really look forward to personally welcoming you back soon. My best regards, Gabriela Libanio Guest Experience Manager

Lovely Convenient Hotel

Ocena na stronie TripAdvisor 5.0/5

Shirley C 28/01/2020 Opinia zatwierdzona w TripAdvisor

As we were flying from the North Terminal the hotel is incredibly convenient, especially as we had booked parking for the duration of our holiday. The hotel was very clean. Our room was a good size, very quiet and very well presented. We ate in one of the restaurants and again this was very good. Our check-in and check out process was quick and easy.

Bonjour Shirley! Thank you for taking the time and effort to share your review on TripAdvisor. We are indeed extremely grateful for your kind words on the seamless level of service and the easy experience that our ambassadors provided you. We certainly look forward to welcoming you back to the Sofitel London Gatwick in the not too distant future. Kind regards, Guest Relations Team

Shabby and expensive

Ocena na stronie TripAdvisor 3.0/5

Sarah C 22/01/2020 Opinia zatwierdzona w TripAdvisor

Rooms are a quite dated and shabby, worn looking, so for this reason I find it very expensive for the stay. I was woken at 4am by the air conditioning unit, the fan making terrible metal on metal grating sounds which got worse and worse. Had to get up and turn the air conditioning off. Very scary and troubling. Just sums up the hotel as being very worn and dated. Very u happy with sleep being disturbed and not getting a proper rest. Reception didn't seem to be concerned or care when I made my complaint, and no compensation or restitution, or even apology was made to me despite my complaint. I'm pretty sure the unit was about to explode if I didn't turn it off. Not what I expected or paid for. Very disappointed and unhappy at the service I received regarding this issue.

Bonjour! Thank you so much for the feedback about your stay at Sofitel London Gatwick. Thank you for your constructive comments that were passed to the maintenance Team. I would like to invite you to please contact us directly on H6204-gr1@sofitel.com so we can better assist you for your next stay and allocate a room that is more convenient for you. Warm regards, Guest Relations Team

Great from check-in to check out

Ocena na stronie TripAdvisor 5.0/5

ContinentalDrifter52 Couples - 21/01/2020 Opinia zatwierdzona w TripAdvisor

Stayed here many, many times when departing from LGW. Check-in is always welcoming, friendly & efficient, even if there may be the odd queue? Rooms are well appointed & the beds, well best beds anywhere. Wish I could have one at home. Restaurants & bar are good by hotel standards. Then check out is just as good as when you arrived for check in. Staff are friendly, even at some unGodly hour of the morning. Enquiring about your stay & was everything to your satisfaction. Rarely is there anything to be non-complimentary about any of my stays. I'll be back time & again & at other Sofitel/.Accor hotels. Can't recommend them highly enough for what is essentially a business hotel.

Bonjour! What a lovely review, thank you so much for taking the time to post on TripAdvisor and especially for your loyalty. We are delighted you enjoyed your stay with us and that you found the staff welcoming, friendly and efficient. Your comments were shared with the team who were thrilled to receive your feedback. It is a pleasure to have you as our guests and we very much look forward to welcoming you back on your next stay. Kind regards, Guest Relations Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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