Mercure Tunbridge Wells Hotel 4성

고객 평점 (ALL 평가) 4.1/5 979 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

호텔설명

호텔 추가 정보

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

숙박

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호텔 위치

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

전화
팩스 +44 161 388 0915

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

THE MALLOWS

비 계약 사진

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  979 리뷰

TripAdvisor 평가  3.5/5  1,678 리뷰

Great experience

트립어드바이저 평점 5.0/5

Martin B TripAdvisor 인증 리뷰

Lovely staff, Tim and Ernest in restaurant did a fantastic job arranging dinner for us despite a Christmas party taking place. Really dog friendly, very quiet room, would not hesitate to recommend the Mercure to other travellers. We will return

Dear martinbY9384KX, Thank you for sharing such wonderful feedback about your recent stay at the Mercure Tunbridge Wells Hotel. We are delighted to hear that you had a great experience and enjoyed your time with us. Tim and Ernest will be thrilled to know their efforts made your dinner so enjoyable, especially during a busy evening with the Christmas party taking place. Providing excellent service, even in bustling moments, is something we strive for, and it’s fantastic to see their hard work recognized. We’re also glad that you appreciated our dog-friendly facilities and found your room to be peaceful and comfortable. Your kind recommendation means a lot to us, and we look forward to welcoming you back in the future. Kind regards John Mitchell Operations Manager

Restaurant service

트립어드바이저 평점 5.0/5

Kev T TripAdvisor 인증 리뷰

I was here on business the location was very close access to the A21 and gives a good route into London and to the coast . The reception staff were very welcoming and helpful. The restaurant staff especially Tim were amazing great service and food would highly recommend and would definitely return.

Dear 530kevt, Thank you for sharing such positive feedback about your recent stay at Mercure Tunbridge Wells Hotel. We're delighted to hear that our convenient location suited your business needs and provided easy access to the A21, London, and the coast. It's wonderful to know that you found our reception team welcoming and helpful and that you enjoyed the excellent service and food in our restaurant. I will be sure to pass on your kind words to Tim, who will be thrilled to know he made your visit so memorable. We greatly appreciate your recommendation and look forward to welcoming you back on your next trip. Kind regards John Mitchell Operations Manager

Welcome here is awesome, love staying j. This chain ,the parking g is good for a large van

트립어드바이저 평점 5.0/5

ALAN P TripAdvisor 인증 리뷰

The rooms are soo comfortable the food and staff are awesome especially time and fin ,most impressed , good parking which is rare in this area ,would definitely return the company use this chain on a regular basis which I'm very very happy about

Dear alanpM1177EB, Thank you so much for your kind feedback about your recent stay at Mercure Tunbridge Wells Hotel. We're thrilled to hear that you enjoyed your experience with us and found our parking facilities convenient, especially for a larger vehicle. It's fantastic to know that you found our rooms comfortable and enjoyed the food and service provided by our team. I will be sure to pass on your special mention to Tia and Fin, who will be delighted to know they made a positive impression on your stay. We’re grateful for your continued loyalty to the Mercure brand and are delighted that your company chooses to stay with us regularly. We look forward to welcoming you back again soon. Kind regards John Mitchell Operations Manager

LUNCHTIME VISIT.

트립어드바이저 평점 1.0/5

gjsmith1 Couples - TripAdvisor 인증 리뷰

We are local and occasionally pop into the hotel for lunch. However, on this occasion, we arrived early (1145 hrs), and the bar was closed, but the receptionist assured us it was now opening, so we waited by the bar. Many staff walked by us and ignored why we were just standing there. At 1215 hrs, with no sign of any barman or of the bar opening, and with no staff bothering to ask why we were just standing there, we departed. It would seem that residents or visitors can't get a coffee or lunch at this hotel, so the owners can't be bothered about earning revenue. Slowly, over the years, this hotel has declined.

Dear gjsmith1, Thank you for sharing your feedback about your recent lunchtime visit to Mercure Tunbridge Wells Hotel. I am truly sorry to hear about your disappointing experience and the lack of attention you received from our team. We pride ourselves on offering a welcoming and attentive service, and it’s clear that we fell short on this occasion. Please accept my sincerest apologies for the inconvenience caused by the delay in opening the bar and the lack of communication from our staff. Your comments regarding the decline in standards are concerning, and I want to assure you that we take them seriously. Your feedback will be shared with the relevant teams to ensure we address these issues promptly and improve our service moving forward. We deeply value our local community, and it’s our hope that we can provide a much-improved experience should you choose to visit us again. Kind regards John Mitchell Operations Manager

Very enjoyable afternoon tea at the Mercure hotel. Hats off to Holly!

트립어드바이저 평점 5.0/5

Eve J TripAdvisor 인증 리뷰

We had afternoon tea at Mercure in Tonbridge. The staff were exceptional, in particular HOLLY who was friendly, welcoming and attentive. She actually made our experience there most enjoyable. The Tea was very nice and lots of it and tge surroundings very pleasant.

Dear 868evej, Thank you for your kind words about your afternoon tea experience at Mercure Tunbridge Wells Hotel. We’re delighted to hear that you had such an enjoyable time and that Holly’s friendly and attentive service made your visit extra special. It’s great to know you appreciated the plentiful tea, delicious offerings, and the pleasant surroundings. Your feedback means a lot to us, and we’ll be sure to pass on your lovely comments to Holly and the rest of the team. We look forward to welcoming you back for another delightful experience in the future. Kind regards John Mitchell Operations Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 329 리뷰 8.7/10 위치
  • 1,150 리뷰 6.3/10 객실
  • 1,210 리뷰 8.8/10 서비스
  • 11 리뷰 6.7/10 인터넷 가격
  • 508 리뷰 6.1/10 청결도
  • 453 리뷰 8.1/10 조식
  • 297 리뷰 4.5/10 분위기
  • 257 리뷰 4.2/10 편의 시설

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Tunbridge Wells 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.