Sofitel London Gatwick 4성

고객 평점 (ALL 평가) 4.5/5 9,026 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Sofitel London Gatwick - Image 1
Sofitel London Gatwick - Image 2
Sofitel London Gatwick - Image 3
Sofitel London Gatwick - Image 4
North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, 영국

호텔설명

호텔 추가 정보

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

숙박

호텔 위치

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
영국

GPS:51.161121, -0.176867

전화
팩스 +44 1293 555037

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  9,026 리뷰

TripAdvisor 평가  4.4/5  13,111 리뷰

Charming Sathruwani.

트립어드바이저 평점 4.0/5

800julianp TripAdvisor 인증 리뷰

Good ambience at the bar and restaurant but the food was average at best. This was compensated by our lovely waitress Sathruwani. Perfect service with a smile.

Sal were amazing.

트립어드바이저 평점 5.0/5

Rakeem M TripAdvisor 인증 리뷰

Sam and Sal were amazing. I had a truly wonderful stay at this hotel and couldn’t be happier with the experience. From start to finish, everything was smooth, comfortable, and welcoming. A special thank-you to the concierge team, especially Sam and Sal, who went above and beyond to make my stay memorable. They were friendly, attentive, and always ready to help with recommendations and arrangements. Their professionalism and kindness really made a difference and added a personal touch to the stay. Sal even helped us to the train with our luggages which was the cherry on top. He made Sofitel London Gatwick feel like home away from home. I would absolutely recommend this hotel and look forward to returning.

Dear Rakeem M, Thank you for sharing such generous feedback about your recent stay with us. We are delighted to hear that your experience was smooth, comfortable, and warmly welcoming from beginning to end. It is wonderful to know that our concierge team made a memorable impression. We will be proud to share your kind words with Sam and Sal, whose attentiveness and professionalism reflect our commitment to thoughtful, personalised service. We are especially pleased that the assistance with your travel arrangements helped your journey feel effortless. Creating a home-away-from-home experience is exactly what we strive for. Thank you for recommending us. We look forward to the pleasure of welcoming you back on your next visit. Warm regards, Sofitel London Gatwick Team

Check your bed

트립어드바이저 평점 1.0/5

Daydream33830487459 TripAdvisor 인증 리뷰

My daughter and i stayed here for an overnight stay for our early morning flight next day. Hotel was lovely and we both had our own rooms. Bed was comfy but did not expect to be woken at 02.15 by my daughter ringing me to say come to her room quick when i arrived the last thing i intended to find was a bed bug on her pillow. Obvisously there was no way we were staying there so we checked out way before our original time. We did report the finding to the manager and she took a photo of the bug from my daughters phone, now the fact that this hotel is not cheap this is the last thing youd wish to share your bed with but all i have had from this hotel is a thank you for bringing it to their attention and the issuse is under investigation, that was 3 weeks ago and still nothing else. Some kind of compensation or some kind of good will jestur would be nice but to totally sweep it under the carpet is not professional at all. If you stay here check your bed

Dear Deedee4825, Thank you for taking the time to share your experience. We are truly sorry that your stay fell short of expectations, especially given the importance of a comfortable night before an early flight. Cleanliness is central to our standards, and each room is prepared with great care. We regret that we were not able to provide you with a clean experience and understand how unsettling this must have been. We also note your comments regarding value. We strive to reflect our high-quality services and convenient location in our pricing, and we appreciate your perspective. Your feedback is important to our team, and we are sorry for any disappointment caused. We hope to have the opportunity to restore your confidence on a future visit. Warm regards, Sofitel London Gatwick Team

A good choice for a stopver

트립어드바이저 평점 5.0/5

Milonga TripAdvisor 인증 리뷰

An ideal stopover before our flight. The hotel is comfortable and quiet and the restaurant food is decent. The staff were friendly and helpful. Our flight was from the South Terminal. Access from the hotel is quick and easy via walkway and monorail. Would definitely recommend this hotel.

Dear Milonga, Thank you for sharing such thoughtful feedback. We are delighted to hear that you found your stopover comfortable and quiet, and that our team made a friendly and helpful impression. It is wonderful to know you enjoyed your dining experience and appreciated the convenient access to the South Terminal via the walkway and monorail. Your recommendation means a great deal to us. We look forward to welcoming you back for another seamless stay before your next journey. Warm regards, Sofitel London Gatwick Team

Think of the alternative options available

트립어드바이저 평점 2.0/5

RoyDenia TripAdvisor 인증 리뷰

Booked a one night stay after late evening flight arrival The room was very cold and unacceptable and asked for an alternative- we were shown to another room on the same floor (8th) which was even colder - we reverted back to the original room We attended breakfast at 9.45 and many items were not available and not replenished We have stayed here many times previously but “never again”

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 4,916 리뷰 9.4/10 위치
  • 8,098 리뷰 8.3/10 객실
  • 6,605 리뷰 8.5/10 서비스
  • 42 리뷰 6.9/10 인터넷 가격
  • 4,626 리뷰 7.8/10 안락함
  • 2,220 리뷰 8.4/10 청결도
  • 1,593 리뷰 4.9/10 가격 대비 가치
  • 1,063 리뷰 7.5/10 조식

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