Sofitel London Gatwick 4성

고객 평점 (ALL 평가) 4.5/5 8,541 리뷰

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Sofitel London Gatwick - Image 2
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호텔설명

호텔 추가 정보

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

숙박

호텔 위치

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  8,541 리뷰

TripAdvisor 평가  4.5/5  12,700 리뷰

2024으뜸 시설

Excellent stays…

트립어드바이저 평점 5.0/5

Ivo197152 Couples - TripAdvisor 인증 리뷰

Just checked in to the hotel which we love to stay at whenever we fly from Gatwick and need accommodation for the night. The main reason for staying here is because husband is disabled and we are looked after with big smile and courtesy from everyone member of staff. They just can’t do enough to make the stay very pleasant. Special big thank you today goes to Forough and Sau.

Always My First Choice Hotel

트립어드바이저 평점 5.0/5

CanyongalUK Couples - TripAdvisor 인증 리뷰

This hotel is doing everything right. It’s more than just an airport stop over and more like a resort hotel. Lovely friendly staff, excellent food and drinks, gorgeous bed linens - like sleeping on a cloud! The hotel is immaculate and smells divine and the location spot on too.

Dear CanyongaIUK, Thank you for your kind words! We're thrilled you enjoyed our resort-like experience, friendly staff, delicious food, comfy "cloud-like" linens, and spotless ambiance. We can’t wait to welcome you back. Regards, Guest Relations Team

Parking problems

트립어드바이저 평점 2.0/5

Joy B TripAdvisor 인증 리뷰

We've stayed here several times now and the first 2 times were a delight, which I've written separate reviews for at the time. This time is was an absolute series of mishaps and issues. Plus the price has gone up significantly, way above inflation and general increases over time. We'll never stay here again. The main problem is the mishandling of parking. You used to drive up, park in the Sofitel car park and check in. Smooth. Now, it's sublet to Mable parking. No real notification as to how this works. Reception incredibly unhelpful and gave incorrect guidance. We paid for 2 extra days parking, they didn't tell maple so we had an argument on collection and were almost charged twice. Had to go back into the Sofitel to get evidence we paid to give to maple before they'd let us have the car. They still are arguing now with us. We were given a ticket on entering the car park but it meant nothing, they looked at us crazily rather than being helpful and explaining it. All the signs in the car park are incorrect.

Dear K238ONLjoyb, We’re sorry to hear about your disappointing experience, especially after your previous delightful stays. Your feedback about the parking issues and lack of communication is deeply concerning, and we sincerely apologize for the inconvenience caused. We’ll address this with our team and Maple Parking to prevent similar issues in the future. Thank you for bringing this to our attention—we value your feedback. Regards, Guest Relations Team

Great choice when travelling

트립어드바이저 평점 5.0/5

Stephen3778 가족 - TripAdvisor 인증 리뷰

Fantastic hotel in the airport before travel, parking and 8th floor (lounge) all add to experience. Drinks and nibbles, restaurants are excellent, and really good breakfast (could have been hotter) but still good. No better choice. We will be back!

Dear stephen3778, Thank you for your fantastic review. We're delighted you enjoyed your stay, especially the lounge, dining options, and convenient parking. We appreciate your feedback on the breakfast and will work to improve. We look forward to welcoming you back soon. Regards, Guest Relations Team

love it

트립어드바이저 평점 5.0/5

jim m TripAdvisor 인증 리뷰

Airport hotels have their function but this place has much more. Stayed here for two nights before a long trip. Had a prestige suite and loved just sitting in the window watching the busy airport. ample power points, ironing board, safe and mini bar etc. Well furnished two room suite with club lounge access which gave even better views and evening drinks and snacks etc. The hotel has a bar, restaurants, car hire and fitness centre and very easy access to the North Terminal as well as easy access to the South terminal and train station via a frequent and regular monorail.

Dear Y6167FQjimm, Thank you for your lovely review. We're thrilled you enjoyed your stay, especially the prestige suite with its stunning airport views and convenient amenities. It's great to hear you made the most of the club lounge, dining options, and easy terminal access. We hope to welcome you back soon. Regards, Guest Relations Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 4,373 리뷰 9.3/10 위치
  • 7,492 리뷰 8.3/10 객실
  • 6,203 리뷰 8.2/10 서비스
  • 46 리뷰 7/10 인터넷 가격
  • 4,312 리뷰 7.7/10 안락함
  • 1,999 리뷰 8.4/10 청결도
  • 1,520 리뷰 4.6/10 가격 대비 가치
  • 1,090 리뷰 7.5/10 조식

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