Mercure Milan Agrate Brianza 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,004 件のレビュー

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Mercure Milan Agrate Brianza - Image 1
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Via Cardano, 2, Lombardia, Italy, 20864 AGRATE BRIANZA, イタリア

説明

ホテルのその他の情報

  • Excellent links with easy access to Monza, Como, Milan and Bergamo

  • Fully equipped gym with state-of-the-art Technogym equipment

  • Complimentary shuttle service within a radius of 6.2 miles (10 km)

  • 3 fully equipped meeting rooms, perfect for venues and conferences.

  • 24-hour bar service and exquisite cuisine at Ambar Bistrot

当ホテルの客室

ホテル所在地

Mercure Milan Agrate Brianza

Via Cardano, 2, Lombardia, Italy
20864 AGRATE BRIANZA
イタリア

GPS:45.572569, 9.336986

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

AMBAR BISTROT

Local and Mediterranean cuisine, for excellent comfort food. With a private terrace, Ambar Bistrot is the perfect choice for those who want to enjoy quality food while relaxing.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,004 件のレビュー

トリップアドバイザーの評価  4.2/5  1,266 件のレビュー

2024エクセレンス認証

Very bad experience with this Hotel staff

トリップアドバイザーの評価 1.0/5

797sidm ファミリー - トリップアドバイザー認証口コミ

Very bad experience with this hotel management & staff. my wife lost the hand baggages with mobile phone and medicine from the Bill Desk then to they are not ready to show us the CCTV footage I think the staff is being involved in this? They tried many reasons not to show cctv footage which creates alot of doubts on management staff. I will not at all recommend from India to anybody if they want to lose their anything go there sid Indian

Mr. Sid, We are truly sorry to hear about the unfortunate situation regarding your missing luggage. Please allow us to clarify a few important points for transparency. Our hotel is committed to honesty, care, and professionalism towards all our guests. On the day in question, your group left more than 100 pieces of luggage in our lobby without prior notice or a request for storage service. Kindly note that our reception area is designed for guest check-in, guest assistance, and other reception duties. It is not a designated luggage storage facility and does not operate as a custody service. Regarding your request to view CCTV footage, as per our policy and privacy regulations, recordings can only be accessed in the presence and with the authorization of the police. This measure protects the privacy and security of all guests, and we are fully cooperating with the authorities in their investigation. Please be assured that our team is ready to assist the police as required and that we have nothing to hide. We truly empathize with the inconvenience caused. At the same time, we kindly remind all our valued guests that luggage should always be kept under personal supervision unless specific storage arrangements are made with the hotel. Thank you for your understanding. The Management Mercure Milano Agrate Brianza

Nice hotel to stay on the way to Veneto area.

トリップアドバイザーの評価 4.0/5

Temper43 トリップアドバイザー認証口コミ

We had a previous reservation as we were flying to Milano that day and wanted to leave the Milano region and head towards our destination the next day to the Belluno area in the Dolomites. We received the room normally for handicapped people, it was OK, just the shower needs something to avoid splashing water all over. Bed comfortable and the breakfast was very good and varied. We had dinner in the hotel restaurant and food was very good, and service very kind.

Not a good experience for us due to lack of a good air conditioning system

トリップアドバイザーの評価 2.0/5

Adrian R トリップアドバイザー認証口コミ

Air conditioning was insuficient at least for us. I spent a couple of hot spring days at this hotel in Milano (in early June) and the rooms were very warm (hot) despite of the air conditioning system. I changed rooms 2 times and all 3 rooms were almost the same. Almost no air blowing from the vents. Sleeping at nigh was difficult in that condition. I completed the survey sent by the hotel after returning home with a constructive criticism to this bad experience we had and the management seemed not to care about, telling me that the air conditioning system worked fine. Rooms are nice, breakfast is ok and the staff was very friendly and responsive. In my opinion, this is a hotel to avoid in summer if you dont like to be in warm/hot environments.

Dear Mr.Rozenblum, Thank you for your feedback. As previously replied to you, we do care for our guest experience and that's why we changed you the room 2 times. Air conditioning was blowing from the vents but it needs a little time until room can be cold as by your preferred temperature. In your initial room, there was an issue, as already spoked, but in the other 2 rooms you changed the air condition needed time considering that Executive room has 2 rooms and needs more time to refresh. We are sorry that you didn't had a good experience at our hotel, thank you again for your reports that helps us to improve our services. Is clear that each of us want to have the best in a hotel and Air condition these days is very important. Our maintenance team is daily involved on monitoring all our 154 hotel rooms to make sure everything is working properly. We hope to welcome you again at our hotel for a better experience. Sincerely, Lusjana

Could be ok, but isn’t

トリップアドバイザーの評価 2.0/5

jasona759 ファミリー - トリップアドバイザー認証口コミ

On face value the hotel looks ok, but it’s in a desperate shopping centre that looks like it’s been in a war. As I write (at 4am having had an hour sleep) I’m busy chasing mosquitoes around my room that have come in through the window (that is open because there is no air conditioning that works). The room is uncomfortably hot. I have had to change my hotel room key 4 times in 3 days as their keys are super sensitive, it’s just so tiring when all you want to do is go to your room, you have to que up and get yet another key made. Breakfast is average with terrible eggs and a poor selection of things you don’t want for breakfast, like cakes. Parking is busy and not covered, we ended up parking down the road as nothing was available and then worried it would get broken in to. The staff are nice, but his hotel has just taken cost cutting too far.

business travel

トリップアドバイザーの評価 5.0/5

vanessaF3945CC ビジネス - トリップアドバイザー認証口コミ

everything was perfect, personnel very gentle and nice, room very comfortable and quite. The room was clean and very elegant. I enjoy my stay since i travel and stay in the hotel every week and i feel very good

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 293 件のレビュー 8.1/10 ロケーション
  • 648 件のレビュー 7.6/10 客室
  • 556 件のレビュー 8.6/10 サービス
  • 20 件のレビュー 5.4/10 インターネット
  • 368 件のレビュー 7.7/10 快適さ
  • 359 件のレビュー 8.6/10 朝食
  • 297 件のレビュー 7.4/10 清潔さ
  • 86 件のレビュー 5.8/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。