イビスミラノチェントロ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 3,059 件のレビュー

イビスミラノチェントロ - Image 1
イビスミラノチェントロ - Image 2
イビスミラノチェントロ - Image 3
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説明

ホテルのその他の情報

  • 歴史地区に近く、トラム1号線と地下鉄のプッブリカ駅が利用できます

  • アペリティフやテイクアウトランチを提供する、素晴らしいバーです。

  • 中央駅、コルソ・ブエノス・アイレス、LGBTQ+ゾーンに近接

  • 無料Wi-Fi、イベント用ビジネスルーム、ペット可、ジム利用可

  • 屋内有料駐車場 (駐車スペースに限りあり、予約不可)

当ホテルの客室

ホテル所在地

イビスミラノチェントロ

Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ
20124 ミラノ
イタリア

GPS:45.477978, 9.201672

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

LINEAUNO BISTRO

レストランをご利用ください。Lineauno Bistrot は、ミラノのトラットリアをオマージュし、モダンな解釈を加えたレストランです。トラムのストリートや都会をイメージした空間をご満喫ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  3,059 件のレビュー

トリップアドバイザーの評価  3.6/5  8,204 件のレビュー

Don’t book

トリップアドバイザーの評価 1.0/5

Josephinemonkey Couples - トリップアドバイザー認証口コミ

Apart from the night reception guy and the Senegalese day security man this hotel is terrible. Check in was a scrimmage no organisation, people pushing in the staff were pleasant but had no control. Apparently we had an upgrade, same room but we got a coffee machine (neither of us drink coffee) The room is pokey, the furniture is flimsy mdf, 3 plastic mismatched hangers in the wardrobe that had no doors. There’s no fridge in the room. The worst part is no air con. The room is very stuffy and the window only opened 1” The first night I was so hot I went down to reception at 3am and sat there until 6.30am. There’s a lot of noise all night from the square below the window as all the food delivery drivers sit down there and wait for orders, all night they’re there. There’s second night was the same, hot and noisy. €3 for a Coke Zero for the non working vending machine or spend €7 on one from the bar. The location of the hotel is good but what good is that when you’re too tired to go sightseeing?? The hotel is clean, the bathroom stocked with amenities but the shower temp wasn’t stable one minute roasting the next freezing. If due to city control the air con can’t be used then the hotel should have a contingency plan it’s a miserable place to stay

Dear Josephine, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the challenges you encountered during your visit. Your comments about the check-in process and room conditions are concerning, and I appreciate your insights. While I am glad to hear that our staff made a positive impression, I regret that the organization during check-in did not meet our standards. Regarding the room, we strive to provide detailed information about our accommodations on our website, including room sizes, which I encourage you to refer to for future bookings. I understand your disappointment regarding the absence of a minibar, as we do not provide them in our rooms as part of our 3-star hotel standards. I also acknowledge the discomfort caused by the noise and temperature issues. Your experience is invaluable to us, and we will take your comments into consideration for further improvements. Thank you for your understanding, and I hope you will consider staying with us again. Oliviero - Guest Relations

You get what you pay for this was cheap and cheerful

トリップアドバイザーの評価 4.0/5

NED180 トリップアドバイザー認証口コミ

This is a cheap pleasant hotel, check in was easy and friendly Breakfast was good with plenty of fresh food, the room was small but the bed comfortable and shower was hot. The hotel has great transport links to all parts of the city and is only about a 10min walk from the train station.

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found our hotel pleasant and appreciated the easy check-in process, comfortable bed, and hot shower. It’s great to know you enjoyed our breakfast offerings and the convenient transport links. We strive to provide value to our guests, and we appreciate your recognition of our efforts. We hope to welcome you back soon. Oliviero - Guest Relations

Disappointed with the Hotel Experience

トリップアドバイザーの評価 2.0/5

MandySolomon Couples - トリップアドバイザー認証口コミ

Extremely Disappointed – Not Up to Standard The welcome at reception was very underwhelming—unfriendly and lacking even a basic smile or greeting. Some customer service training is definitely needed. The room itself was extremely small, barely enough space to open a suitcase. Honestly, Thompson and travelwithtambo South Africa, I expected better. I had seen some concerning reviews and tried to change the booking, but the travel agent didn’t offer any alternatives. Surely there are better options available.

Dear Mandy, Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not meet your expectations, particularly regarding the reception service and room size. We strive to provide a warm welcome, and your comments will be taken into consideration for future improvements. As for the room size, we apologize it did not suit your needs. We encourage all guests to review room details available on our website prior to booking, as this can help in selecting accommodations that best fit their preferences. We appreciate your insights and hope for the opportunity to serve you better in the future. Oliviero - Guest Relations

Not as advertised

トリップアドバイザーの評価 2.0/5

Nicole C トリップアドバイザー認証口コミ

Not what I was expecting from the modern photos on the website. The room was very small and dark, there was no air conditioning and the room was far too hot 24/7. We were absolutely sweating constantly which made us rush out the room every day. The tram line was also located outside our room which made it noisy all throughout the night and what sounded like metal being rattled about. There were also no vanity kits provided as also advertised in photos. Overall it was a huge let down, the only good thing was it is very central and most attractions are within walking distance.

Dear Nicole, Thank you for sharing your experience at our hotel. We are sorry to learn that the room did not meet your expectations, particularly regarding its size and lighting. We would like to point out that the dimensions of the rooms are available on our website and on booking platforms, in order to provide detailed information prior to the selection of the room. We apologise for the inconvenience regarding the temperature in your room. Our facility follows the Municipality's Guidelines for Environmental Safety so we are not able to turn on the AC until mid-May. As for the toiletries, we are committed to maintaining transparency in the information displayed. Your feedback is valuable for improving our services. Thank you once again, and we hope to have the opportunity to welcome you in the future. Oliviero - Guest Relations

Grazie mille

トリップアドバイザーの評価 5.0/5

DrLombre トリップアドバイザー認証口コミ

Everything was super clean and comfortable. The room was quiet and the location is ideal as ir is nearby the central train station. The neighborhood was safe. Nearby you can find super market and nice places to eat. The staff was excellent and they even greeted us in greek!!! I would certainly stay there again.

Dear Guest, we are extremely glad you had a wonderful stay with us! Thank you for having taken the time to review our hotel and we hope to welcome you back soon! Best regards, Oliviero - Guest Relations

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 698 件のレビュー 7.1/10 設備

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