ノボテルミラノリナーテアエロポルト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,101 件のレビュー

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Via Mecenate 121, CIN IT015146A1QSA9JMYU, CIR 015146 ALB 00077, 20138 ミラノ, イタリア

説明

ホテルのその他の情報

  • リナーテ空港から 4 km のところにあり、シャトルバスのサービスと駐車場があります。近くには東環状線も通っています。

  • 公共交通機関でお越しの場合：市の中心部からトラム 27 でロゴレード駅までお越しください。

  • 最新の手法を取り入れた素晴らしい地中海料理をお楽しみください。家族でのご利用やペットをお連れのお客様も歓迎いたします。

  • 会議やイベントに利用できる広いビジネスセンターと庭園があります。ビュッフェも充実しています。

  • ホテル自家製のメニューを揃えた朝食、サマープール、フィットネスセンター

当ホテルの客室

ホテル所在地

ノボテルミラノリナーテアエロポルト

Via Mecenate 121, CIN IT015146A1QSA9JMYU, CIR 015146 ALB 00077
20138 ミラノ
イタリア

GPS:45.447655, 9.256846

電話番号
ファックス +39 02 5801 1086

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

N RESTAURANT

1階のレストランからは、プールと公園を見渡すことができます。月曜日から金曜日は午後12時から午後2時30分、午後7時から午後10時30分まで、土曜日と日曜日は午後7時から午後10時30分まで営業しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,101 件のレビュー

トリップアドバイザーの評価  3.5/5  2,231 件のレビュー

Avoid this hotel!!

トリップアドバイザーの評価 1.0/5

Flemming F トリップアドバイザー認証口コミ

Room is tiny and like a sauna. They advertise AC but they don’t have it. I did not sleep at all - even with the window open it was hot. It’s also quite a depressing location and the breakfast buffet (€18) is really not good at all. On a positive note the reception staff is great and very friendly! But I will never stay here again. Possibly never at a Novotel again. 😊

Dear Guest, Thank you for taking the time to share your feedback regarding your stay with us. I'm really sorry to read that several aspects of your experience did not meet your expectations. Your feedback is valuable and helps us identify areas for improvement. I have noted your comments about the room, particularly the hot temperature. I understand that this issue may have impacted the quality of your stay, and i will take the necessary steps to address this problem. I would appreciate the opportunity to restore your faith in and get back on the road to good, providing the experience you expect and deserve. If you change your mind, please contact me to alice.rodolico@accor.com. You won't regret it. I remain at your complete disposal and i send you my best regards. Alice Rodolico Guest Relation Team

It's terrible

トリップアドバイザーの評価 1.0/5

bappesaha77 トリップアドバイザー認証口コミ

To be honest the room was so nice and clean The hotel from Linate airport around 10/15 minutes to drive But the organised was so bad because I was booked for shuttle but from the reception doesn't tell me where should I wait for the driver and for return time I was booked first shuttle at 05:30 morning the lady told me the driver will be come 10/15 minutes early so don't worry because I was told her my flight is 07:00 morning to go to London so I have need right time But that day driver has come 10/15 minutes late and he had wait for other customers they was not booked to go that time and I said to the driver please go as soon as you can because I have need go immediately but the driver never try to understand me that's why I had arrived 25/30 minutes late on the airport I was panic that time and than I run to the gate otherwise gate will be closed N.B- If you need anything like dental kit/shaving kit or sleeper you have to call always and you should go to the reception for collect really it's very bad services for this kind of hotel

Dear Guest, I’m sorry to read that you didn’t fully enjoy your stay with us. Our shuttle bus time table is from 05.30 in the morning until 10.30 p.m. so I can’t understand why you were waiting the service at 5 a.m. I would have suggested to refund the cost of the shuttle bus so you could have taken a taxi and didn’t risk to miss your flight. We can’t anticipate the time table because the service is for all our guests. I’m really sorry if our times weren’t explained very well to you and I apologies on the behalf of my team. I am going to share you feedback with my department in order to try to be clearer for the next time. Despite all, I hope that what you have described won’t ruin the reputation that you have of the hotel and if you will give us another chance, we will do our best to regain your trust and turn your opinion to the better. I remain at your complete disposal for any assistance or requests. My kind Regards, Alice Rodolico Guest Experience

Milan 2024

トリップアドバイザーの評価 5.0/5

Hiralp153 トリップアドバイザー認証口コミ

I have a wonderful staying with Novotel Milan Linate Airport , with great views Rooms was specious, Bathroom was good, Location is most convenient, There is Tram station near the Hotel and very convenient to travel city center, Duomo Di Milano, My overall experience is great

Great!

トリップアドバイザーの評価 5.0/5

Fearless47498136233 ファミリー - トリップアドバイザー認証口コミ

Really enjoyed my time here! Friendly hotel also very spacious. Public transport easy accessible, downstairs space was really nice to just relax in. Would come back here. Pool wasn’t open at the time, also did not have food at the restaurant.

Be careful with your belongings!!

トリップアドバイザーの評価 2.0/5

Andres W トリップアドバイザー認証口コミ

Here is the translation of your review into polite English: I stayed at the hotel this past August to attend the Monza Formula 1 Grand Prix and also spend a few days in Milan. The location of the hotel was perfect, as it was situated at a midpoint. The facilities were excellent, as were the rooms. However, I encountered a couple of issues, and unfortunately, the staff that assisted me had a rather poor attitude. On the second night, I discovered that the room's safe was not functioning; it got locked, and I had to request assistance to have it opened. This happened on a Thursday night, and early Friday morning, I needed my passport, which was inside the safe, as we were going on a tour to Switzerland. I couldn't sleep, worrying if someone would arrive in time the next morning. Fortunately, they did, and the safe was opened just in time. Due to this incident, I decided not to use the safe again and instead left some money inside one of my bags. Big mistake! The night before my check-out (scheduled for the following morning at 6 am), I realized that the money I had left in my bag, around $700, was missing. That same night, I went to the front desk to speak to the hotel manager, but they informed me that since it was Sunday, there was no manager available until after the time of my planned check-out the next day. I asked what I should do, whether I should call the police or take other actions, and they responded with a very poor attitude, saying I could do whatever I wanted. In the end, I know my mistake was leaving something outside of the safe, but I didn’t expect the staff to search through my bags looking for something to steal. The following day, I emailed the hotel manager, who apologized but essentially blamed me for not requesting a room change when the safe wasn’t working. She also claimed to have tested the safe, stating that it worked, although it clearly didn’t in my case.

Dear guest, I’m sorry for what happened during your stay with us. I would like to highlight that you are accusing the staff without proof. I can confirm that, after your reporting, we fixed the safe that was working properly. The staff double checked it and it was fine. We are not responsible for your missing money. Work ethics and professionalism set us apart. This behaviour you describe does not belong to us. We remain at your disposal for any other type of clarification and we send you our best wishes. Regards, Alice Guest Experience Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 812 件のレビュー 8/10 ロケーション
  • 1,258 件のレビュー 5.7/10 客室
  • 1,138 件のレビュー 7.9/10 サービス
  • 30 件のレビュー 1.9/10 インターネット
  • 553 件のレビュー 5.1/10 清潔さ
  • 537 件のレビュー 8.2/10 朝食
  • 423 件のレビュー 6.5/10 料理
  • 323 件のレビュー 4.4/10 お値打ち度

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ミラノのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。