ノボテルミラノリナーテアエロポルト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,099 件のレビュー

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説明

ホテルのその他の情報

  • リナーテ空港から 4 km のところにあり、シャトルバスのサービスと駐車場があります。近くには東環状線も通っています。

  • 公共交通機関でお越しの場合:市の中心部からトラム 27 でロゴレード駅までお越しください。

  • 最新の手法を取り入れた素晴らしい地中海料理をお楽しみください。家族でのご利用やペットをお連れのお客様も歓迎いたします。

  • 会議やイベントに利用できる広いビジネスセンターと庭園があります。ビュッフェも充実しています。

  • ホテル自家製のメニューを揃えた朝食、サマープール、フィットネスセンター

当ホテルの客室

ホテル所在地

ノボテルミラノリナーテアエロポルト

Via Mecenate 121
20138 ミラノ
イタリア

GPS:45.447655, 9.256846

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

N RESTAURANT

1階のレストランからは、プールと公園を見渡すことができます。月曜日から金曜日は午後12時から午後2時30分、午後7時から午後10時30分まで、土曜日と日曜日は午後7時から午後10時30分まで営業しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,099 件のレビュー

トリップアドバイザーの評価  3.5/5  2,207 件のレビュー

Nope!

トリップアドバイザーの評価 2.0/5

travelman1370 トリップアドバイザー認証口コミ

I've stayed in my share of airport hotels so I have a pretty good idea of what to expect. This one didn't live up to even that. Pros: *close to the airport. *somewhat reasonable price for a hotel Cons: * our room was small and desperately needs renovating. The bathroom was tiny and, well, gross. * dinner: the only option for dinner at the hotel is a 30 Euro buffet. That's it. * when we were there the huge indoor bar was closed the entire time. There was a small bar outside, just beyond the pool. There wasn't always someone at the bar (I waited 15 minutes for someone to show up, finally someone came out). The outdoor bar is also very poorly stocked so if you use it, stick to basic drinks. * the shuttle to the airport is an additional charge. * when we checked in the guy working there was great. Later when we went back to ask some questions it was a different person and he made it plain that dealing with guests wasn't his favorite thing. Personally, next time I need to fly out of Linate I will look for other options.

Terrible lunch and service

トリップアドバイザーの評価 1.0/5

Maiken Charlott... H ファミリー - トリップアドバイザー認証口コミ

We came a little early for the check in so we ate lunch in the restaurant. We ordered one kids menu, and the waitress said nothing about that. When she came out with the food, she got mad because there were no small kids at the table. I ordered a pasta that was way too salty, neither my dad (who eats everything) or me could manage to eat it. The waitor told us they make this everyday when we told it had a strange taste and was not eatable. All inn all, Terrible lunch and bad service.

Not good enough for families

トリップアドバイザーの評価 2.0/5

Traveler62052121681 ファミリー - トリップアドバイザー認証口コミ

We booked (2 adults 3 children) to be close to the airport after a weeks vacation. The rooms were clean and comfortable and staff friendly. But the restaurant vastly overpriced and the food bland at best, they closed the outdoor area to cater a private birthday party and the shuttle was apparently “broken” resulting in expensive cab rides to the airport the next day. Given we were looking for a space for kids to hang out, decent food and efficient logistics, we were let down. Suggestion for families: stay somewhere in Milano, have a nice evening wandering about seeing things, eat quality food at decent prices and catch the train to the airport the next day.

Tired and not well maintained

トリップアドバイザーの評価 3.0/5

RatheeshRavindran ファミリー - トリップアドバイザー認証口コミ

Tired and not maintained, these are first thoughts you get when you check in to the room. First the positive points - 1. Good location and connectivity 2. Friendly supportive staff 3. Good breakfast Now the negatives - 1. Family rooms are only in the ground floor, only a small window so you may feel bit claustrophobic. 2. Room is not spacious and bit tired looking. 3.Looks like not much attention was given to maintenance - bathroom tap was old and almost broken with no markings of hot and cold, wardrobe hinges were broken, TV remote was not working. 4. Not even a proper coffee mug in the room. 5. Wifi is so slow in the room you won’t even be able to check mails in mobile. They give WiFi code only for 24 hours, so each day you need to go request for new code.

Dear Ratheesh, We sincerely appreciate you taking the time to share your feedback regarding your recent stay at our hotel and thanks also for your kind words towards the staff. We are truly sorry to hear that your experience did not meet your expectations, and we hope that you may consider giving us another opportunity in the future to provide you with a more satisfying experience. We took note of your suggestion so that we can verify and ensure that certain areas of our service are improved. Please don't hesitate to contact us directly if you decide to return, as we are committed to ensuring your next visit is an enjoyable one. Sincerely, Alice Guest-Experience Team

I won't come back

トリップアドバイザーの評価 1.0/5

chshenrique トリップアドバイザー認証口コミ

We have never had so many problems in a Novotel like this one. It has already started by having a transfer service from Linate Airport to the Hotel and having previously contacted the scheduling sector. Informed that arrival time would be 8:30 pm and not at the location indicated to wait for the transfer, it did not appear. After 1 hour it was necessary to take private transport arriving at the hotel, only an apology from the responsible employee, informing that he forgot to send the transfer. In the hotel, the room we were given, the air conditioning was not working, we asked for it to be checked and an employee was only sent to look at the air conditioning and said it really wasn't working, only tomorrow for maintenance to check the problem. To reduce internal heat, we recommend sleeping with the window open, where a highway passes through and the noise is constant. The impression of this Novotel was so bad that I had a reservation to stay at the same hotel at the end of the trip, and I canceled it and do not recommend it. Management was unable to attempt to resolve the issues. Far short of an Accor hotel.

Dear guest, We are terribly sorry for what happened during your stay. What you’ve described doesn’t reflect on our Novotel Standards. I would like to express my deepest apologies on the behalf of my team for not being able to satisfy your expectations. I will share your words with my department head and we will do our best to improve some aspects of our services, to better meet out guests’ needs. I hope you will give us another opportunity to restore your trust on Novotel Milano Linate. Feel free to contact me for any kind of requests or information. Regards, Alice Guest-Experience Team

との提携 TripAdvisor

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  • 330 件のレビュー 4.5/10 お値打ち度
  • 229 件のレビュー 5.1/10 プール

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