ノボテルミラノリナーテアエロポルト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,313 件のレビュー

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Via Mecenate 121, 20138 ミラノ, イタリア

説明

ホテルのその他の情報

  • リナーテ空港から 4 km のところにあり、シャトルバスのサービスと駐車場があります。近くには東環状線も通っています。

  • 公共交通機関でお越しの場合：市の中心部からトラム 27 でロゴレード駅までお越しください。

  • 最新の手法を取り入れた素晴らしい地中海料理をお楽しみください。家族でのご利用やペットをお連れのお客様も歓迎いたします。

  • 会議やイベントに利用できる広いビジネスセンターと庭園があります。ビュッフェも充実しています。

  • ホテル自家製のメニューを揃えた朝食、サマープール、フィットネスセンター

当ホテルの客室

ホテル所在地

ノボテルミラノリナーテアエロポルト

Via Mecenate 121
20138 ミラノ
イタリア

GPS:45.447655, 9.256846

電話番号
ファックス +39 02 5801 1086

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

N RESTAURANT

1階のレストランからは、プールと公園を見渡すことができます。月曜日から金曜日は午後12時から午後2時30分、午後7時から午後10時30分まで、土曜日と日曜日は午後7時から午後10時30分まで営業しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,313 件のレビュー

トリップアドバイザーの評価  3.7/5  2,253 件のレビュー

Not acceptable

トリップアドバイザーの評価 1.0/5

gfedeli トリップアドバイザー認証口コミ

No air conditions in all the room, not acceptable, room temperature too high and not possibility to fully open the window. Staff and website did not I for the customers. This is not even a service for 1 star hotel. Don’t sleep there

Dear Mr. Fedeli, Thank you for taking the time to share your feedback. We are very sorry to learn about your disappointment regarding the room temperature and the lack of air conditioning. Please accept our sincere apologies for the inconvenience. We fully understand how uncomfortable this must have been. I would like to inform you the the problem has been fixed. We truly regret that your stay did not meet your expectations, and we hope you will give us another opportunity to provide you with a much improved experience. Kind regards, Alice Rodolico Guest Relation

お客さまの声 3.5/5

Masahiro Y. 一人 - 確認済みレビュー すべて

トラムは市内中心地、バスは鉄道と地下鉄の最寄駅と繋がっているので便利である。 また、トラム、バス、地下鉄はクレジットカードのタッチ決済で利用可能であり、旅行者にもつかいやすい。

Dear Mr. Masahiro, Thank you very much for taking the time to share your detailed feedback. We are glad to hear that you found our location convenient in terms of public transport and that using the tram, bus, and metro was easy for you. However, we are truly sorry for the inconvenience you experienced at check-out. We understand how frustrating it must have been to wait longer than expected and to feel stressed by the situation with the reception queues. Please be assured that your comments regarding the reception process have been shared with our team, so we can review and improve our procedures to provide a smoother experience for all guests. We appreciate your understanding and hope to have the opportunity to welcome you again under better circumstances. Warm regards, Alice Rodolico Guest Relation

お客さまの声 4.5/5

Liu Y. カップル - 確認済みレビュー すべて

希望办理入住的人手再多一点。

Dear Liu Y., Thank you for your positive feedback. We appreciate your suggestion regarding the check-in staff and will consider it for future improvements. We look forward to welcoming you soon for another enjoyable experience. Best regards, Alice Rodolico Guest Relation

Honey moon stay

トリップアドバイザーの評価 5.0/5

a_elhaiwan トリップアドバイザー認証口コミ

I really enjoyed the stay at Novotel Milano linate , the hotel is very good , the rooms are very well furnished , stuff are very friendly and helpful , we are coming for celebrating our honeymoon , so thanks for what we got , I have to thank Mr Giosue , he offered us complimentary breakfast , also upgraded the room to the executive, and offered a late checkout till 4:00pm. Also additional welcome drinks voucher while checking out because the weather was very hot. Finally , if we come back to Milano , I will choose same hotel .

Dear Mr. El-Hayawan, Thank you so much for your heartfelt review — we’re truly honored that you chose Novotel Milano Linate to celebrate such a special occasion. It’s wonderful to hear that you enjoyed your stay, appreciated the comfort of our rooms, and felt well cared for by our friendly team. We’re especially pleased to know that Mr. Giosuè made your visit extra memorable with the complimentary breakfast, room upgrade, late check-out, and the additional gesture during check-out. Your kind words will certainly be shared with him and the rest of the team. We’re delighted to have been part of your honeymoon memories and would be thrilled to welcome you back anytime you return to Milan. Warmest regards, Alice Rodolico Guest Relation

Disaster to stay at Novotel Linate

トリップアドバイザーの評価 1.0/5

Greet357 トリップアドバイザー認証口コミ

Our second time to Linate and we were served with all the surprises, room had torned carpet , water was dripping from the shower panel Ac was not working and leakage in the room. When we complained for all these the best answer was from the duty manager why have you not told us these things when you checked in. We checked in at 4am with kids and seniors and they expect us to investigate the room and tell them where they faulter. The duty manager a mid aged man started blaming us for the problems which they had in the room and did not change the room despite of us wasting our time to have a meaningful conversation. They portaged that it’s our fault and hotel management is not liable to inspect the room before booking. Well accepted that it’s our fault that we booked this hotel and humble request to anyone visiting Milan don’t book this hotel or book it at your own risk

Dear Customer We are truly sorry to hear that your experience at our hotel fell so far below expectations and that multiple issues affected your stay. We sincerely apologize for the condition of your room. These are not the standards we aim to uphold, and we regret that we were unable to resolve the situation to your satisfaction. We understand your frustration, especially arriving at 4 a.m. with children and elderly family members. You should not have been made to feel responsible for issues that should have been addressed prior to your check-in. Please be assured that your comments will be shared with the team, including management, to review how we handle such situations and ensure a more appropriate and solution-oriented approach in the future. Your feedback is important and will help us improve our services. We are very sorry for the inconvenience and disappointment caused and hope you will give us a chance in the future to offer you the quality of service you deserve. Feel free to contact me, at your convenience to alice.rodolico@accor.com. Kind regards, Alice Rodolico

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 812 件のレビュー 7.9/10 ロケーション
  • 1,261 件のレビュー 5.4/10 客室
  • 1,247 件のレビュー 7.7/10 サービス
  • 60 件のレビュー 4.2/10 インターネット
  • 526 件のレビュー 4.6/10 清潔さ
  • 461 件のレビュー 6.5/10 料理
  • 453 件のレビュー 7.9/10 朝食
  • 348 件のレビュー 4.7/10 お値打ち度

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周辺の他の施設

ミラノのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。