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ホテル ノボテルミラノリナーテアエロポルト 4 つ星

お客さまの声 4.2/5 3,532 件のレビュー

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ノボテルミラノリナーテアエロポルト
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ホテルのその他の情報

  • ALL SAFE - SGS認証済みホテル

  • 100のコングレスセンタ、ビジネスコーナー、無料のWi-Fi

  • リナーテ空港ターミナルとホテル間の無料シャトルサービス(一時的に休止中)

  • フィットネスセンター、駐車場、屋外プール (夏季)

  • 広く快適なお部屋です。ペットを含むご家族向けに最適です。

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可 有料サービス
  • お子様向けサービス
  • エアコン
  • MILANO LINATE
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト 有料サービス
  • ランドリーサービス
  • ポーター
  • コンシェルジュ
レジャーとアクティビティ
  • 屋外プール(温水設備なし)
  • フィットネスセンター
  • お子様向けサービス
ケータリング
  • 朝食 有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
ビジネスサービス
  • 会議室9室
  • 会議/コンベンション
  • セルフサービスのビジネスセンター
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテルミラノリナーテアエロポルト

Via Mecenate 121
20138 ミラノ
イタリア

電話番号: +3902507261

ファックス: (+39)02/58011086

チェックインは14h00からです

チェックアウトは12h00です

  • MILANO EST AEROPORT :  45 MECENATE

  • MILANO EST AEROPORTO :  66 UNGHERIA 1

  • ROGOREDO STATION :  88 UNGHERIA / MECENATE

  • LINEA GIALLA :  3 SAN DONATO M.

  • MILANO EST AEROPORTO :  27DUOMO-UNGHERIA UNGHERIA / MECENATE

  • 飛行機で

    LINATE AIRPORT 3km / 1.86 マイル

  • 飛行機で

    MALPENSA 55km / 34.38 マイル

  • 飛行機で

    MALPENSA 50km / 31.07 マイル

  • 飛行機で

    MILANO LINATE 4km / 2.5 マイル - シャトルバス無料

  • 飛行機で

    MILANO MALPENSA 55km / 34.38 マイル

  • ヘリコプターで

    A.T.A. (PRIVATE AIRPORT) 4.02km / 2.5 マイル

  • 車で

    A1 MILANO BOLOGNA 10km / 6.21 マイル

  • 電車で

    CENTRALE 7km / 4.35 マイル

  • 電車で

    GARIBALDI 8km / 4.97 マイル

GPS:45.447655, 9.256846

当ホテルの客室

ノボテルの新コンセプト、N'ルーム: 完璧に再設計された客室はお仕事にもリラックスにも最適です。新しい55インチTV、無料Wi-Fi、ティー / コーヒーメーカー、セーフティボックスを完備。大人2名様とお子様2名様まで

レストランとバー

N RESTAURANT

お料理の種類: 多国籍料理

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

GOURMET BAR

豊富な種類のウィスキーをご用意しています。世界各国のカクテルやスプリッツァーなどをプールサイドでお楽しみください。

非契約写真

  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
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ミーティングとイベント

会議室

  • 会議室の数:9

  • 最大サイズ:195 m²

  • 最大ご利用人数:143 人

  • パーティの最大ご利用人数:143 人

詳細

お客さまの口コミ
ノボテルミラノリナーテアエロポルト

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.2/5

3,532 件のレビュー

トリップアドバイザーの評価 3.5/5

2,074 件のレビュー

Great hotel

トリップアドバイザーの評価 5.0/5

Sergé V Business - 08/09/2021 トリップアドバイザー認証口コミ

Located near Linate airport it is easily reachable. Across the street there is the tram stop of nr. 27 which takes you directly to the Duomo within 25 minutes. The hotel has a small pool but the shower in the rooms is equaly perfect after a day of hard work

Stuck in Milano with a broken vehicle

トリップアドバイザーの評価 3.0/5

256willw Business - 06/08/2021 トリップアドバイザー認証口コミ

Disappointed how Covid19 makes hotels ude excuses for poor service. We had poor service from checkin to checkout. A/C not working so room very hot. Breakfast on all three days were with a minimum of 30 wait due to people not being allowed to collect own breakfast buffe. Before you say it is the law then I can assure you that both Hilton and Radisson did not make us wait to access food. So it can be done but Novotel does not care. Poor all the way thru

Air conditioning OK

トリップアドバイザーの評価 5.0/5

N4D233B Business - 31/07/2021 トリップアドバイザー認証口コミ

We read some reviews about malfunctioning air conditioning about 19 thru 21 july. Traveled the following week and system was back in service, both at 1st and 3rd floors where we were staying. Special thanks to the desk crew. Efficient, and more than adequate to meet hosts needs; at time of checkout, multiple positions activated to expedite pax flow.

Poor reception arrangements

トリップアドバイザーの評価 3.0/5

OrlaN729 21/07/2021 トリップアドバイザー認証口コミ

I have been a great fan of amico tel for over 30 years. The hotel rooms are fine but the reception was manned by one person which resulted in a long queue and unnecessary delays. Not ideal for an airport hotel. We arrived 5 minutes after 10 PM abd the Resturant was closed so there was no chance of a decent meal, again not the best for an airport hotel. We were told to go to the bar which was not manned and we had to wait a long time for attendance. Overall surprising from Novotel

Short stay

トリップアドバイザーの評価 5.0/5

V140HGrickr Couples - 05/12/2019 トリップアドバイザー認証口コミ

On this occasion we stayed only 1 night. As usual, check-in was smooth and staff very friendly. Great room and, enjoyable meal in the restaurant. As a silver member the welcome drink was much appreciated.

Good hotel, bad airport shuttle service

トリップアドバイザーの評価 3.0/5

owens_jim Business - 29/11/2019 トリップアドバイザー認証口コミ

To take the hotel shuttle bus on arriving at Linate airport, you should go upstairs to the "Departures" area and find exit #4, call the hotel and ask them to collect you. Then wait, and wait, and wait, and wait...….. The service is supposed to be every 30mins, but their driver left me waiting 50 minutes for the 2 minute drive to the hotel. Thanks !

Dear guest, I regret to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to inform you that Your feedback is very important to us. Unfortunately it can happen that the shuttle late to arrive because of the traffic and this does not depend on us. It doesn’t takes 2 minutes drive to get to the hotel, but 10/12 at least and yes it's correct the service is every 30 minutes on request. I wish to thank you once again for sharing your opinions. We do hope that you will reconsider the opportunity to come back to Novotel Milano Linate, giving us the chance to let you experience a totally satisfactory. At this regard, please consider myself at your disposal for any assistance you might need. Sincerely, Alice Rodolico Guest experience

リナーテ空港利用には最適

お客さまの声 4.0/5

Karu ファミリー - 04/11/2019 確認済みレビュー すべて

今回は、フランクフルト乗り換え時の宿泊に利用しました。 朝一の便でしたので、1番近いホテルにしました。 おおよそ満足でしたが、空調がイマイチでしたので、マイナス2点です。 長期の滞在には向きませんが、トランジット用であれば、安くて良いホテルだと思います。

great hospitality

トリップアドバイザーの評価 5.0/5

JayaniW5 Family - 20/07/2019 トリップアドバイザー認証口コミ

felt warmly welcomed. Mr Nishantha Pasqual welcomed us extra well good location close to airport. Kids had their little gifts Kaleidoscopes which they enjoyed. We lost a phone and the staff was kind enough to locate it and hand it over to us

Convenient and nicely decorated

トリップアドバイザーの評価 4.0/5

Fearless01441707552 Couples - 11/06/2019 トリップアドバイザー認証口コミ

Well placed, not only close to the airport but also close to the highway when driving. Nicely decorated, very original, design; A pleasure for eyes. Kindness and efficiency of personal. Swimming pool that is always appreciate when travelling in summer

Very low customer service level, snooty staff

トリップアドバイザーの評価 1.0/5

Beldja Solo travel - 22/05/2019 トリップアドバイザー認証口コミ

Dear, I arrived to airport and had to wait 30 minutes the navette, then when he came he even did not say hello, I had to open the door by my own (even the door trunk..), so started to be surprise. Then, the staff at the reception (right side of the entrance one men) should whelcome better with smile and answering to the question. I asked him if the navette to go back to the airport is available early morning, answer "starting 5.30", i asked my flight is at 7am, do you think is fine : "i do not know, if you want i book a taxi" but his answer way was very rude. I also informed him that unfortunately I will not use the breakfast (I am fasting so I book the breakfast by mistake) that I paid, he was not caring, i had to ask him to ask his manager and put a not, what he did but never come back to me, no feedback. Last but not least, the second day somebody (I supposed the cleaning company), moved my luggage (why not, even if it is not normal) but they put it on my dress which were on the small table!, it was really the cherry on the cake, once I informed the reception, a women told me :" you have to send an email to the manager", it was not an email that I was looking for but an answer. Really disapointed.

Dear guest, I would like to apologies if we didn’t meet your expectations and for the troubles that you had during your stay. I would like to say sorry on the behalf of our team for the attitude of the staff when arrived to pick you up from Linate airport. What you mentioned doesn’t reflect our way of make our guests feel welcome. Our shuttle service has a scheduled timetable from Monday to Friday from 05.30 every 30 minutes until 11 pm. Saturday and Sunday from 6 a.m. till 11 p.m. I would like to apologies for what happened for the breakfast and for the luggage on your dress. We would have preferred to do something during your stay but what I can say now is that, thanks to your feedback we will pay more attention for the future to avoid similar situation. Your feedback has been shared among the departments involved If your plans will bring you again to Milan, I kindly ask you to contact me directly in order to give you our special welcome and turn your opinion to the better. We remain at your complete disposal for any further information or requests. Best Regards, Pietro Mancino General Manager

Close the Linate airport (just 10 min. with a car)!

トリップアドバイザーの評価 4.0/5

OnAir47005762124 Solo travel - 19/04/2019 トリップアドバイザー認証口コミ

Avoid the rooms at the ground floor; in some rooms bathroom without bidet! Probably specific rooms for wheelchair access (all my respect) but at check in desk it's better to ask before to the customer his preferences! :-)

On my list for the future

トリップアドバイザーの評価 5.0/5

Cendrine V Friends getaway - 21/12/2018 トリップアドバイザー認証口コミ

- Really close to the airport with a shuttle- Direct tram (27) going straight to Milano Duomo (center)- Good food even if a bit expensive- Friendly Staff- No noise from the outside (not even from the closeby airport)

Great hotel away from the hustle & bustle of they city

トリップアドバイザーの評価 5.0/5

aashishwadekar Couples - 24/10/2018 トリップアドバイザー認証口コミ

The hotel is located away from the city but it is not a regular airport hotel. Nice for vacations with family. Well connected to Tram No. 27 which will take you to the centre of city in around 20 mins. Rooms are spacious and breakfast is also good. Rooms were clean but dust was observed in nooks & corners. This needs to be taken care of. Overall satisfactory stay.

Average

トリップアドバイザーの評価 3.0/5

rumana1802 Couples - 12/10/2018 トリップアドバイザー認証口コミ

Lobby area very nice/ friendly staff during the day time although some night staff were okay. There was one guy in particular that didn’t want to help much so that was rather dissapointing. Rooms were ok

Dear Customer, Thank you for choosing to stay at the Novotel Milano Linate and for sharing your experience with us and the Tripadvisor community. I'm glad to know that your had an overall good stay and thank you for your kind words used to describe the friendliness of our staff. I'm sorry I could not exceed your expectations. If you give us the opportunity, we will make sure that you can live a unique and unforgettable stay. We remain available for any need. Sincerely, Vincenzo Lisacchi Director

not at all what was expected

トリップアドバイザーの評価 1.0/5

joefB5200KR Business - 04/10/2018 トリップアドバイザー認証口コミ

My flight from London to Milan Linate was 1 and half hour , the check in at the hotel took nearly the same , one hour to be precisely.Only one member of staff Vesna was her name was at the reception doing check in for a large group , she was doing her very best but the waiting time is not acceptable especially in this type of hotel by the airport where people stay most of the time for business trips etc.I had reserved a twin room , when i finally got to the check in i did mention to the member of staff who gave me the key cards for the room . Happy to finally go to our room to freshen up ........only until when we open the room and find out that there was only double one bed instead of the two beds, in the bathroom there was hair on the sink.We try to call from the phone to reception but with no answer probably because the person in reception was busy.we go back downstairs with our luggages and find another group checking in so we do another queue still only with Vesna only being the only member doing check in.when we finally got in front the lady asked her for the twin room as i had booked and she said that there were no twin room left.she sent a maid to make up the sofa into a bed.I cannot stress enough that we were extremely disappointed with the service and luck of staff and bad reservation as all of this could have been prevented and enjoy the stay at your hotel.shocking service and quality standards very low.

Dear guest, thank you for sharing with us your comment about your experience at Novotel Milano Linate. Your opinion is really important for us because it helps us in improving the quality of the service we offer to our guests. We are really sorry if we didn’t exceed your expectations during your stay. For what concerns the check-in procedure, I would like to confirm you that usually the check in time lasts only few minutes and we regret if the service wasn’t efficient as usually. It must have been a moment of greater influence in which, unfortunately, there was only one person available. Our clients’ satisfaction is extremely important for the entire team that’s why we take good note of all of your comments in order to improve our service. We are terribly sorry to read about the inconveniences you have experienced during your time with us, especially in your room. We are always very attentive to the requests expressed by our guests and above all general cleanliness is a very important element for us, to which we pay particular attention. We always do our best to satisfy everyone. Regarding your desire to have separate beds, we regret not having fulfilled your request and we will pay more attention in the future and we will be even more scrupulous. We hope you will give us the opportunity to demonstrate you that the service we provide is up to your expectations and to restore your trust on Novotel Milano Linate. We remain at your complete disposal for any further information. Best Regards, Vincenzo Lisacchi General Manager

good place to stay

トリップアドバイザーの評価 4.0/5

Rene S Business - 17/09/2018 トリップアドバイザー認証口コミ

good size room, nice and very clean bathroom. good size bar and restaurant and a great gym. breakfast is fine and restaurant is much better than you expect from a chain placeconvenient located close to Linate and autostrada

Nice hotel but understaffed

トリップアドバイザーの評価 4.0/5

Camper700119 Family - 22/08/2018 トリップアドバイザー認証口コミ

Front desk seriously understaffed. Gave incorrect information, e.g. failed to point out that before using the recommend bus to the city, one needed to have a ticket, tickets are not available on the busses.

Absolutely my worst experience in my 41 years of travel

トリップアドバイザーの評価 1.0/5

annatroja53 Family - 13/07/2018 トリップアドバイザー認証口コミ

We could not swim as pool was packed with people that were not guest of the hotel It was like a bunch ofanimals going to drink from the river we were not told of outsider pool party and it was disgusting as people were very noisy and out of controll on top of not having any sleep the night before as doors were slammed in holway untill 12.30 am The first impact was 10 minutes after we arrived when we had lunch ,we 3 club sandwiches which is supposed to be turkey or chicken with lettuce tomato bacon instead we got mayonnaise sandwiches with 1 once of chicken and egg salad the bread was so socked in mayonnaise we had to sand them back and the waiter kept insisting the club sandwiches in italy are different first of all you dont put mayo untill you ask costumer says yes second the bacon goes inside sandwich and not on a tooth pick on side of the plate It was so bad we checked out 1 day before I repeat it again ( worst expirience of my 41 years of travel) Novotel never again

Dear guest, we are very sorry to hear from you that your staying in Novotel Milano Linate had been the worst experience for you. Please accept our apologies for not being able to meet your expectations. Your comment gives us a precious instrument in order to improve our services. We always appreciate feedback and we would have loved to meet you and listen to your comments personally in order to assist you promptly and provide you a better experience. Thanks to your comment we can continuously improve our service and make it more and more "made-to-measure" for our guests. I truly hope that we will have future opportunities to welcome you again and regain your trust! Please consider me at your full disposal for any future needs. Vincenzo Lisacchi General Manager

New Modern Rooms close to Airport

トリップアドバイザーの評価 5.0/5

edgayowski Business - 06/03/2018 トリップアドバイザー認証口コミ

Nice rooms, they have big flat screen TV and power USB ports by bed. This is great and all hotels should be set up this way as everyone has a smart phone that needs to be charged. USB is universal power cable!!

Do not rely on the shuttle bus

トリップアドバイザーの評価 3.0/5

WDP_12 Solo travel - 06/01/2018 トリップアドバイザー認証口コミ

I had booked this hotel because of its proximity to Linate and its free shuttle bus. Only to have to call the bus when I arrived because it has no regular schedule during the day and when I wanted to take it in the morning it was full and I had to take a taxi for 20 Eur. Not pleasant. Hotel is very decent for the rest with a good tram connection of 25 mins to downtown Milan.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Linate Aeroporto. Your opinion is very important for us. I'm happy to read that you enjoyed the hotel, the location of the hotel and the easiness of access to the city center. About the shuttle bus, we have a scheduled time table, easy to check online and also at the front desk. The service is every half an hour and we don't take any reservation, we only ask our guest to come at the reception desk, 10 minutes before at least, and request it. The shuttle bus has 8 seats. I hope to have the pleasuure to have you as our most welcome guest in the future. Thank you once again for staying at Novotel Milano Linate and for the confidence you have placed in us. Have a nice day and best regards, Vincenzo Lisacchi General Manager

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