イビス スタイルズ ミラノ チェントロ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 814 件のレビュー

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Via Ruggero Boscovich 57 59, 20124 ミラノ, イタリア

説明

ホテルのその他の情報

  • 1 日 24 時間 25E 駐車場をご利用いただけます

  • /SGSからのALLSAFE認証

  • コルソブエノスアイレスの中心に位置しています。レッドメトロライン (リマ) まで徒歩2分です

  • 2018年に全面改装され、無料のWi-Fiを完備しています

  • 6名様までご宿泊いただけるファミリールーム (お問い合わせください)。

当ホテルの客室

ホテル所在地

イビス スタイルズ ミラノ チェントロ

Via Ruggero Boscovich 57 59
20124 ミラノ
イタリア

GPS:45.479313, 9.209069

電話番号
ファックス +39 02 2940 4958

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

LOBBY BAR

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  814 件のレビュー

トリップアドバイザーの評価  3.5/5  1,410 件のレビュー

Expensive for its quality

トリップアドバイザーの評価 2.0/5

arpa4369 ファミリー - トリップアドバイザー認証口コミ

Location very good.Very close to metro station.A lot of shops nearby.The interior was poor.Breakfast was good.The room was small.One big disadvantage was that the shower head was high and fixed on the wall so you couldn’t remove it if you wanted to shower and clean all the parts of your body.Your hair got wet either you liked it or not.Also the water in the water basin was overflowing and you had to remove the tap every time you were using it otherwise it flooded.

Dear Guest, Thank you for your review, but we are quite surprised as you you did not complain about anything during your stay! Our rooms respect at 100% the standard of the brand for what concerns the size, the square footage, the amenities and the style. We cordially invite you to let us, or any other hotel staff, know about your discomfort straight away. We'll do everything we can in order to solve any inconveniences which might occur. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The staff

Unsafe: Avoid at all costs

トリップアドバイザーの評価 1.0/5

Rohan S トリップアドバイザー認証口コミ

If I could give this hotel zero stars, I would. I've had better experiences at cheaper motels on the roadside. The room was riddled with existing problems - peeling paint, random power cuts and a barely functional WiFi connection. However, the most concerning issue was the faulty shower door. It was hanging by a ziptie and fell on me during my shower creating a significant safety hazard. At checkout we were presented with an outrageous bill of €150 for an already faulty bedside lamp that wouldn't cost more than €20. This outright extortion coupled with the rude hotel manager created the most unpleasant and distressing experiences I've had in any accommodation especially a supposed 3 star hotel. Overall, I felt unsafe and utterly ripped off. Stay away from this hotel unless you enjoy paying exorbitant rates for terrible conditions and risking your safety. This place is a disgrace to the hospitality industry.

Dear Guest, We believe it's not fair to write the same review three times! We have been very professional and to read all this comments, just to be mean or for revenge, it’s quite shocking. Regarding your feedback, very sorry but we don’t do false advertising, all the information provided through our channels are totally correct and true. Nothing is unsafe, nothing is broken, if it was like that, we would not be able to check-in the guests in this room. We did not receive any complain from you during your stay, we would have would have done everything we could in order to solve any inconveniences. We would like to remember you our is a branded hotel, so the bed satisfies all the good qualities our brand can guarantees. Really, we don’t know if this is more sad or more offensive. Respect the people, respect the workers and next time try to have a civilized conversation. Thanks

They will scam you. Don’t stay here.

トリップアドバイザーの評価 1.0/5

Navigate02714349709 Friends getaway - トリップアドバイザー認証口コミ

My recent stay at the Ibis Styles Milano Central was completely ruined by an outrageous and unjust charge. After touching a lamp in my room just after check in, a section of it fell off —something that clearly points to poor maintenance. Instead of addressing this simple issue, a senior manager informed me that I would be charged an absurd €150. I explained the situation calmly, emphasising that the screw falling out was not my fault. Nonetheless, I was met with stubbornness and a complete lack of customer care. This experience was incredibly frustrating and has left me feeling like this hotel cares more about squeezing money out of its guests than providing a decent stay. The fact that a simple maintenance issue resulted in such an extortionate charge is unacceptable. Along with this, the shower door was zip tied together and fell off its hinges and whilst having a shower there was a complete power cut which lasted 5 minutes. In our room there is also peeling paint on the walls. Unless this ridiculous charge is removed, I strongly advise against staying at this hotel. It’s clear they have no interest in fair treatment or good customer service.

Dear Guest, We believe it's not fair to write the same review three times! We have been very professional and to read all this comments, just to be mean or for revenge, it’s quite shocking. Regarding your feedback, very sorry but we don’t do false advertising, all the information provided through our channels are totally correct and true. Nothing is unsafe, nothing is broken, if it was like that, we would not be able to check-in the guests in this room. We did not receive any complain from you during your stay, we would have would have done everything we could in order to solve any inconveniences. We would like to remember you our is a branded hotel, so the bed satisfies all the good qualities our brand can guarantees. Really, we don’t know if this is more sad or more offensive. Respect the people, respect the workers and next time try to have a civilized conversation. Thanks

Shocking stay and unsafe

トリップアドバイザーの評価 1.0/5

Niyam S Friends getaway - トリップアドバイザー認証口コミ

TLDR: Very bad service, safety is shocking and extorted for money by the manager. Please look elsewhere for accommodation. During our stay, we occurred many problems. Firstly, there was a power cut during our stay in which the power was off for a long time. During this time I was in the shower, and it went pitch black without me even able to see the door. I reached for the door and tried to open it, to which I had the heavy sliding door fall onto me, injuring my leg. To my surprise the door had been zip tied on! What a shambles. One of the sliding wheels was missing and it had just been held in place. We were not informed of this before we were given the room and this is a massive safety hazard. I felt very unsafe. The next day, we came back to the hotel at night, to have the manager waiting for us. He told us that a lamp had been broken in our room, and it would cost €150 to repair. Really? He then proceeded to point at a ceiling light bulb saying that one of them cost €100. The fact that he thought he could extort us for this much money is shocking. This is very unsafe and we are very lucky no one was harmed due to the light and exposed wire that even the manager confirmed was in the room. The fact that he can think he can charge us is insane. The room is also quite rundown, with plaster and paint peeling off the walls, and the WiFi barely functioned, I wish I had spent a tiny bit more to stay at a place which was actually looked after. AVOID AT ALL COSTS!

Dear Guest, We believe it's not fair to write the same review three times! We have been very professional and to read all this comments, just to be mean or for revenge, it’s quite shocking. Regarding your feedback, very sorry but we don’t do false advertising, all the information provided through our channels are totally correct and true. Nothing is unsafe, nothing is broken, if it was like that, we would not be able to check-in the guests in this room. We did not receive any complain from you during your stay, we would have would have done everything we could in order to solve any inconveniences. We would like to remember you our is a branded hotel, so the bed satisfies all the good qualities our brand can guarantees. Really, we don’t know if this is more sad or more offensive. Respect the people, respect the workers and next time try to have a civilized conversation. Thanks

お客さまの声 3.5/5

Piro ご友人 - 確認済みレビュー すべて

シャワーの水圧が全くなかったのが残念。 他は素晴らしかったのに。

との提携 TripAdvisor

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