Mercure Melbourne Caroline Springs 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 888 comentários

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Descrição

Extras do hotel

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Nossas acomodações

Take advantage of our Flight + Hotel offers

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Localização do hotel

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Austrália

GPS:-37.73223187961783, 144.74476768175444

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos
Próximo da propriedade
  • Estacionamento

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  888 comentários

Classificação no TripAdvisor  4.2/5  465 comentários

Excellent lunch!

Classificação TripAdvisor 5.0/5

Anne W Avaliação certificada TripAdvisor

As a group of ten friends we went to the restaurant at this hotel. We were all very impressed by the great food, all meals were delicious and well presented. The staff were very attentive and friendly, offering suggestions. All over a lovely experience and we will return.

Fantastic Stay at Mercure Caroline Springs!

Classificação TripAdvisor 5.0/5

525ziadk Família - Avaliação certificada TripAdvisor

We stayed at the Mercure Caroline Springs for six days and had an absolutely wonderful experience. From the moment we arrived, the service from the staff was exceptional—friendly, attentive, and always willing to go the extra mile. The cleanliness of the room was top-notch, and the overall atmosphere of the hotel was welcoming and well-maintained. As a Platinum member, the added benefits made our stay even more enjoyable and worthwhile. The team was very accommodating throughout, and every request was handled promptly and professionally. Highly recommend this hotel to anyone visiting the area—whether for business or leisure, you’ll be well looked after!

A lovely Hotel to stay

Classificação TripAdvisor 5.0/5

Sandra W Viagem com amigos - Avaliação certificada TripAdvisor

We stayed for 4 nights for a special event. Our room was very large with view over the lake. The bathroom was also large. The food at breakfast was good and the banquet food was very good with large servings. The banquet mananger was very helpful. The car parking was undercover.

Not a great stay.

Classificação TripAdvisor 3.0/5

David L Avaliação certificada TripAdvisor

We arrived late at night and very tired from our long flight. Check in was ok but then the drama started. Our room card would not work on the guest car park entry and then in the early hours of the morning other hotel guests entered our room and obviously scared us awake. Not their fault that they had been allocated our room. Then 1/2 later reception ring and want us to verify what room were in and suggested a room swap, highly unprofessional at 4.30am, I was furious. Next day our room key didn't work on our door again and that night sure enough no access to the car park also. Room curtains were damaged and didn't cover the window, so the room was bright from early morning. Female toilets in the public area were filthy, we advised reception but 2.5 hours later they were the same, disgusting. Seemed to be a "who cares" attitude by senior staff. aside from thatr the room was excellent, clean and comfy bed. Great bathroom and the location of the hotel is fantastic too.

Boa Opção para Quem está de Carro em Melbourne

Classificação TripAdvisor 4.0/5

danvil_br Família - Avaliação certificada TripAdvisor

Passei alguns dias em Melbourne com minha esposa e filha pequena (4 anos) no Mercure Melbourne Caroline Springs e gostamos muito do hotel e instalações. A localização não é central (25 minutos de carro do CBD), mas para quem está de carro ajuda a não ter que enfrentar o trânsito da região central para fazer os passeios próximos a Melbourne (Yarra Valley e Great Ocean Road por exemplo). O hotel fica numa vizinhança muito bonita, em frente a um lago com instalações de lazer e de exercícios. Os quartos são novos e espaçosos e fizemos a opção pela suíte com cozinha completa, o que provou ser muito interessante. Os funcionários foram prestativos conosco e com os nossos pedidos. O único ponto que chamou a atenção foi o fato do alarme de incêndio ter sido acionado 2 vezes durante nossa estadia e entendo que é algo que a gerência do hotel poderá estudar melhorias na estrutura do hotel para evitar maiores transtornos e atender melhor o público.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 250 comentários 9.5/10 Localização
  • 468 comentários 7.1/10 Quarto
  • 407 comentários 8.6/10 Serviço
  • 18 comentários 6.7/10 Wifi
  • 190 comentários 8.1/10 Comida
  • 160 comentários 7.1/10 Limpeza
  • 46 comentários 7.3/10 Café da manhã
  • 22 comentários 8.7/10 Bar

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