Mercure Melbourne Caroline Springs 4 étoiles

Note Avis clients (Note ALL) 4.4/5 747 avis

Meilleur prix
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Mercure Melbourne Caroline Springs - Image 1
Mercure Melbourne Caroline Springs - Image 2
Mercure Melbourne Caroline Springs - Image 3
Mercure Melbourne Caroline Springs - Image 4
10 20 Lake Street, 3023 CAROLINE SPRINGS, Australie

Description

Les plus de l'hôtel

  • Idéal pour les conférences hors ville, à 25 minutes de l'aéroport international de Melbourne

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Australie

GPS:-37.73223187961783, 144.74476768175444

Téléphone
Fax +61 3 8677 2559

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
A proximité
  • Parking

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  747 avis

Note TripAdvisor  4.2/5  462 avis

Not a great stay.

Note TripAdvisor 3.0/5

David L Avis TripAdvisor

We arrived late at night and very tired from our long flight. Check in was ok but then the drama started. Our room card would not work on the guest car park entry and then in the early hours of the morning other hotel guests entered our room and obviously scared us awake. Not their fault that they had been allocated our room. Then 1/2 later reception ring and want us to verify what room were in and suggested a room swap, highly unprofessional at 4.30am, I was furious. Next day our room key didn't work on our door again and that night sure enough no access to the car park also. Room curtains were damaged and didn't cover the window, so the room was bright from early morning. Female toilets in the public area were filthy, we advised reception but 2.5 hours later they were the same, disgusting. Seemed to be a "who cares" attitude by senior staff. aside from thatr the room was excellent, clean and comfy bed. Great bathroom and the location of the hotel is fantastic too.

Another super stay!!!

Note TripAdvisor 5.0/5

Dean_Cer En famille - Avis TripAdvisor

Superb high quality, hotel room, facilities and dining at the WestWaters Mercure hotel complex. It is a one stop shop for leisure or business travellers needing comfortable and quality accommodation in the area with a tonnes of optionality and shopping nearby. Only approx 25 min from Melbourne airport or about 45 min from the cbd the hotel has so much to offer including gym, pool, spa and laundry facilities, live music on weekends, conference facilities, and all day cafe and snacks with the most exciting family friendly bistro dining at night from 5pm all with a magnificent lakeside vista. Amazing, welcoming and professional staff the the most welcoming Mr Abram, the very nice Ms Tammy on reception to the Superchefs Mr Patrick, Michael and Ian in the kitchen, Isabelle, Joseph, Gayan and Amira on the floor looking after all the demanding guests with ease and professionalism. Free parking, pokies on site and local shopping close by. Thank you for everything team Mercure CS!

Hi Dean, Thank you for taking the time to leave us such a detailed 5-star review! We are so glad you enjoyed your stay with us and all our services. We have passed on your kind words about our team also. We love seeing familiar faces and hope to see you again soon! Kind Regards, Melanie

geat peaceful stopover

Note TripAdvisor 5.0/5

lynninsa En couple - Avis TripAdvisor

this hotel has such a lovely ambience. it has a picturesque setting right beside the lake in Caroline Springs. It has a small shopping centre in easy walking distance to it.The rooms are beautiful and peaceful and well eqiuped. the westwaters cafe serves a lovely a la carte breakfast. the westwaters restuarant serves delish lunches and dinners will plenty of choices. the staff are all very helpful and pleasant .

Hi Lynninsa, Thank you for your 5-star review of Mercure Caroline Springs. Ensuring our guests have an enjoyable stay is of our utmost priority and to see we have achieved this for you is very rewarding! We are so glad our Bar and Restaurant met your standards as they have been a great focus for us in the past year. Hopefully we will have the pleasure to see you again in the near future. Kind regards, Melanie

Etape confortable au nord de Melbourne

Note TripAdvisor 4.0/5

Philippe-Carole En couple - Avis TripAdvisor

Grandes chambres classiques et modernes.. Bonne literie. Plutôt calme, en bordure du lac. En face d'un grand centre commercial. Salle de casino, machines à sous au rez de chaussée. Parking couvert gratuit. Un bon choix pour arriver ou partir de Melbourne, à 20 mn de l'aéroport.

A ne pas aller !

Note TripAdvisor 1.0/5

juju80000pic En couple - Avis TripAdvisor

Ne surtout pas faire l'erreur d'y aller ! Rien à moins de 20 minutes de taxis, réception mal aimable, pas de connection wifi et impossibilité d'accès internet, poussière sur les meubles, piscine non chauffée et pas propre (bouts de mousse faisant surface). Ils ont peut être l'enseigne Mercure, mais pas la qualité qui va avec ! En plus de ça, rapport qualité prix très mauvais.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 214 avis 9.4/10 Site
  • 421 avis 6.8/10 Chambre
  • 352 avis 8.3/10 Service
  • 20 avis 7.4/10 Internet
  • 167 avis 8.4/10 Repas
  • 140 avis 7.9/10 Propreté
  • 41 avis 7.3/10 Petit déjeuner
  • 21 avis 9/10 Bar et Boissons

Dispensé par Trustyou

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Tous nos hôtels à Caroline Springs

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.