ibis Styles Saint Malo Centre Historique 3성

We usually try to support the small guys rather than the big chains but chose the ibis for convenience on this occassion, All we can say is wow! The staff were on par with a small family run hotel, nothing was too much trouble. we arrived off the ferry and left our luggage, well aware that we were too early to check in. The receptionist was incredibly friendly, helpful and welcoming. When we returned at 3pm to officialy check in receptionist 2 was as equally helpful and friendly. We then, after a heavy day ,decided to have a coffee before saying goodnight to the day, receptionist number two with a very genuine smile advised us that these were free and showed us where they were. Next morning.... breakfast... plentiful and fresh, very good selection of a continental breakfast with again, excellent customer service from the male on duty. (sorry we did not take a note of any names) room was spotlessly clean. We would not hesitate to stay here again.

The room is too small! The bathroom is so tiny that it is difficult to use. We led to changing rooms to a larger one, but we were informed that all rooms have - practically - the same size ... The breakfast room is very tight and the coffee very simple and little appetizing.

Nicholas on reception made it a memorable trip. In addition to welcoming us he did an orientation of the centre, made excellent suggestions on where to walk, where to see the sunset, low tide opening up the causeway to one of the islands and where to eat. Comfortable clean room, good wet room, breakfast included. Only downside, which is not the hotel’s fault, is the street outside is noisy on a Saturday evening into the early hours and we were on the ground floor. However it is in a very good location for visiting the town & we managed to get parked outside our room.

The hotel was well located and sits right by the wall, in an area surrounded by good restaurants. The room was clean and comfortable, the breakfast adequate and the common parts were well kept, clean and tidy. There is good paid parking nearby. We were checked in by Nicholas who could run training courses on customer care! Nothing was too much trouble and he could not have been more friendly and welcoming. He gave advice on local restaurants and general information about the town.

Excellent location in the heart of St Malo. Rooms are very simple but does the job for 1-2 night. Dragging up the luggage the stairs is a bit uncomfortable . A kettle would be a great addition to each room.