ibis Styles Saint Malo Port 3성

We arrived late at night and found the hotel easily accessible on foot from the ferry. About a 10 minute walk. Check-in was simple and we were soon in our 3rd floor (top floor) room. No kettle or water in the bedroom however in reception, you could make your own drinks to take up to your room. Water was also available. Small bar area in reception. Decent, powerful shower with shower gel provided. Room was laid out well, with a view of the walled city across the docks in the distance. No aircon in bedroom so needed to have window open so road noise did impact at times. Did notice a small fan in the room but we didn’t need it. Breakfast was plentiful & usual continental fayre which we enjoyed. Although on this occasion we were on foot, we did have a look around the garage/underground parking area for research purposes for a future visit. Only comment we would make, is that the entrance/exit did not have much signage to stop parking directly infront of the doorway so would suggest that the hotel (if possible) put a ‘no parking’ grid on the ground to deter people from blocking the doorway. Ideal hotel for a visit to St Malo or overnight stop to/from the ferry.

I’ve stayed in many Ibis and Ibis Styles across France. This simply doesn’t match up to the usual standard. The room was BOILING and I had to choose between being so unbearably hot that I couldn’t sleep , and opening the window wide , with the curtain back , which meant 2 enormous flood lights which light a car park at the rear (and which is nothing to do with the hotel) filled my room with intense light - it was like trying to sleep under a dentist’s spotlight. The double bed I slept on was parting in the middle so I could only use half of it. I managed about 45 minutes of sleep from 10pm - 6am in what was a completely awful night. The worst I’ve ever had in any hotel. The hotel interior itself is depressing, the staff were pretty disinterested - three faces stared back at me as I asked if I could check in. No one wanted to have to do it. I cannot believe I paid £270 for a room - sadly I did I did this on arrival. Complete rip off and dreadful experience , would stay anywhere else to avoid returning here.

Excellent friendly service in a great location. Many thanks Benjamin for the early coffees before breakfast!!! Room was great, clean and tidy. Breakfast service was also first rate. Nothing was too much trouble - highly recommended.

Due to French strikes had to change travel plans. Contacted Accor central reservations to change to Ibis at Caen, told phone hotel, phoned hotel, told send e-mail to manger. Sent e-mail Manager refused to either transfer the booking to another Accor Hotel or offer any refund. He actual "refused" using his words. This was 2-3 days prior to original planned arrival date.

This hotel is a gem for the traveller. It is minutes to the port and has the bonus of a secure underground car park. It is also on the edge of Saint-Servan, a residential neighbourhood with a number of interesting restaurants away from the bustle of the old town. Staff are very efficient and we had another nice stay here. Breakfast is extremely efficient with staff taking care that nothing runs out. The only downside is that the online check-in (which is supposed to mean you can leave without queuing to pay your bill in the morning) never seems to work. A good tip is to pay for the room when you arrive and then pay cash for any drinks.