ibis Novo Hamburgo 3 étoiles

Note Avis clients (Note ALL) 4.2/5 653 avis

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ibis Novo Hamburgo - Image 1
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Rua Jose do Patrocinio 303, 93 310 240 NOVO HAMBURGO, Brésil

Description

Les plus de l'hôtel

  • À 30 minutes de l'aéroport international de Porto Alegre Salgado Filho

  • À 80 minutes de la chaîne de montagnes Serra Gaúcha et de nombreux sites touristiques.

Nos hébergements

Localisation de l'hôtel

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240 NOVO HAMBURGO
Brésil

GPS:-29.68589, -51.14081

Téléphone
Fax +55 51 3271-1701

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

Ibis Kitchen

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  653 avis

Note TripAdvisor  4.0/5  433 avis

Horrivel

Note TripAdvisor 1.0/5

Isabella G Avis TripAdvisor

Central de reservas com atendentes ineficinetes. Levei 2 dias para conseguir uma simples reserva por incompetencia por parte do atendimento. Cada um passava um valor, depois perceberam que me deram valores da data errada, não confiarmavam as reservas por email, tive que obrigar o atendimento concluir a reserva por telefone pois se dependesse da confirmação por email teria levado 1 mês. Nunca mais manda nenhum cliente para esse hotel.

Very good location

Note TripAdvisor 4.0/5

SilvioT En couple - Avis TripAdvisor

Ibis NH is very well located facing BR116 road and close to downtown, and outlet mall. Services, Internet connection, breakfast are good. There is also a buffet option for dinner. Despite being close to the road, rooms are quiet, providing a good night of sleep.

Hello Silvio, We appreciated your kind words about our hotel. Thank you for dedicated your time to give us a feedback. See you soon! Jaqueline Arruda - General Manager

Sujeira e antipatia recepção

Note TripAdvisor 2.0/5

Maurício M Voyage solo - Avis TripAdvisor

A qualidade dos atendentes desta recepção caiu muito, uma ANTIPATIA. Podem verificar pelo meu cadastro quantas vezes me hospedei nesta unidade. Impossível andar de pés descalços no quarto, podre de sujeira. Da cama ao banheiro os pés ficavam pretos.

Olá, Maurício. Sentimos muito que tenha tido uma esperiência não positiva, Esteja ciente de que medidas foram tomadas, para evitar que situações como essas voltem a acontecer. Agradeço pelo tempo que se dedicou em nos avaliar. Atenciosamente, Jaqueline Arruda - Gerente Geral

Basic and subpar

Note TripAdvisor 2.0/5

CaroleLahaise Professionnel - Avis TripAdvisor

If you want to lay on a rigid bed and get sand flee bites... go ahead! (ho and please explain how there could have been sand flees when so far from a beach!?!?!) Only one employee was bilingual and nice. The others were "in training" or not interested in giving customer service. The breakfast buffet was basic and awful to say the least. If I had know that almost no deliveries were possible in the area for the other meals, I would have stayed elsewhere.

Hello Carole, I'm so sorry that you have a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our services, for better. We hope to see you soon. Kind Regards, Jaqueline Arruda - General Manager

Terrible old mattress

Note TripAdvisor 1.0/5

Ricky T Professionnel - Avis TripAdvisor

Terrible old mattress at all rooms, you can even see the curved mattress through the bed sheets, my back hurts after 2 nights there, imagine you have a wall in between you and your wife while sleeping so you can have an idea of how deep the mattress are deformed. Terrible service, it was a fight trying to get the money back from the nights I did not use. They basically did not want to refund it, I was forced to dispute the charge in my American Express Platinum in order to get my money back.

Hello Ricky, I'm so sorry that you and your wife has a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our beds, for better. We hope to see you and you family soon. Kind Regards, Jaqueline Arruda - General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 107 avis 9.1/10 Site
  • 294 avis 6.1/10 Chambre
  • 224 avis 7/10 Service
  • 22 avis 2.5/10 Internet
  • 171 avis 6.3/10 Petit déjeuner
  • 137 avis 7.4/10 Propreté
  • 48 avis 2.2/10 Repas

Dispensé par Trustyou

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Tous nos hôtels à Novo Hamburgo

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (TVA et taxe de séjour incluses) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.